Ying Zhao

Bio: Ying Zhao is an academic researcher from University of Chester. The author has an hindex of 1, co-authored 1 publications receiving 14 citations.

Crowdfunding industry—History, development, policies, and potential issues

Abstract: This is the peer reviewed version of the following article: Zhao, Y., Harris, P., & Lam, W. (2019). Crowdfunding industry—History, development, policies, and potential issues. Journal of Public Affairs, 19(1), which has been published in final form at https://doi.org/10.1002/pa.1921. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving

Social Media: Exploring Entrepreneurial Opportunities

Abstract: The main purpose of this chapter is to review entrepreneurial opportunities presented by the social media. Although it grew over time and became a part of a business strategy, social media is still used mostly for communication purposes. Other areas of business transactions can gain from the social media as well. Creating value for customers, changing business models, and the environment in which a company operates are among those areas that are being overlooked by entrepreneurs. Businesses might see only the most visible part of the social media – online presence and marketing communication. However, there is more to social media than just online communication.

Examining the role of dialogic communication and trust in donation-based crowdfunding tasks using information quality perspective

Abstract: The study explores the role of dialogic public communication and information quality (IQ) in evaluating the operational performance of donation-based crowdfunding (DBC) tasks. These tasks are primarily used to support disaster relief operations. The authors also test the influence of cognitive trust and swift trust as moderating variables in explaining the relationship between both IQ and dialogic communication with operational performance.,The authors used a primary survey to test the hypotheses. A total of 203 responses were collected from multiple crowdfunding platforms. The authors used archival data from task creators on donation-based crowdfunding platforms, and a structured questionnaire is also used to collect responses. Data are analyzed using Warp PLS 6.0. Warp PLS 6.0 works on the principle of partial least square (PLS) structured equation modeling (SEM) and has been used widely to test path analytical models.,The authors found out that the operational performance is explained significantly by the quality of information and its association with dialogic public communication. The results support the arguments offered by dialogic public communication theory and trust transfer theory in assessing the operational success of DBC. The study also confirms that cognitive trust positively moderates the relationship between IQ and organizational public dialogic communication and operational performance. It is also revealed that the duration of the DBC task has no significant control over dialogic public communication.,The study lays practical foundations for task creators on DBC platforms and website designers as it sets the importance of both IQ and dialogic communication channels. The communication made by the task creator and/or the DBC platforms with the donors and potential donors in the form of timely and appropriate information forms the key to the success of any DBC task. The study also helps task creators choose a suitable platform to improve performance.,The authors propose a unique framework by integrating two theoretical perspectives: dialogic public relation theory and trust transfer theory in understanding the operational performance of donation-based crowdfunding tasks. The authors address DBC tasks catering to disaster relief operations by collecting responses from task creators on DBC platforms. The study uniquely positions itself in the area of information and communication.

Crowdfunding success: the role of co-creation, feedback, and corporate social responsibility

Abstract: The purpose of this paper is to investigate the factors that determine two forms of crowdfunding campaign success: success in securing the necessary financial resources and personal success in terms of the entrepreneur’s satisfaction. Specifically, it studies factors linked to the relationship between entrepreneurs and funders (co-creation and feedback) and factors linked to the campaign’s content (dimensions of corporate social responsibility (CSR)).,An empirical study of 52 crowdfunding entrepreneurs was conducted. Data were gathered using a structured questionnaire. Fuzzy-set qualitative comparative analysis was performed.,For financial and personal success, all factors, except the social dimension of CSR, are necessary conditions. Two configurations are sufficient for entrepreneurs to achieve financial success. The first configuration that is sufficient for personal success is the same as the first configuration for financial success. The second configuration for personal success is similar to the second configuration for financial success, except that it also includes financial success itself.,Entrepreneurs should invest in CSR and seek to improve the quality of their relationships with their funders. Crowdfunding platforms should design and manage co-creation and feedback tools that are capable of providing deep knowledge of users’ opinions and concerns whilst generating value. The limitations of this study are that only the reward-based crowdfunding model was considered, and the data covered just two platforms.,This study contributes to the literature by presenting empirical analysis of the factors that influence financial success and personal success in reward-based crowdfunding. It examines aspects that strictly refer to the content of the project and aspects that refer to the entrepreneur–funder relationship. Specifically, the roles of the four dimensions of CSR were considered. Moreover, the fsQCA method provides a fresh approach to research in this area.

Fintech as a Catalyst for Growth of Micro, Small and Medium Enterprises in Indonesia

Abstract: This study aims to analyze the role of the financial technology industry (fintech) in the growth of micro, small, and medium enterprises (MSMEs) in Indonesia. The study adopted descriptive research using a qualitative approach. Sources of data were obtained through literature studies, including published research results and expert opinions. The study results found that the presence of the fintech industry would easily overcome some of the problems that MSMEs often face. MSMEs were fast-growing and developing because they could optimize the fintech platform according to their needs. This study illustrates the services provided by fintech companies as being able to be a catalyst in the growth of their businesses. Services that specifically catalyze MSME growth in Indonesia include the Peer to Peer (P2P) Lending platform, equity crowdfunding (ECF), e-wallet, and personal finance. This research's implications include that MSME actors experience several benefits, such as effectiveness in finding sources of funds, ease of transaction processing, expanding market access, and faster preparation of financial reports.