Yun-Peng Yuan

Bio: Yun-Peng Yuan is an academic researcher from UCSI University. The author has contributed to research in topics: Computer science & Psychology. The author has an hindex of 1, co-authored 2 publications receiving 2 citations.

Does COVID-19 Pandemic Motivate Privacy Self-Disclosure in Mobile Fintech Transactions? A Privacy-Calculus-Based Dual-Stage SEM-ANN Analysis

Abstract: The emergence of mobile financial technology (mobile fintech) services raises numerous public concerns regarding privacy issues;consequently, researchers in mobile technology acceptance have focused on consumers' privacy self-disclosure behaviors under the usual scenario. However, there is still a lack of understanding on how external influences, such as a public health crisis, affect consumers' privacy decision-making process. Therefore, in this article, we examine the effects of privacy- and pandemic-related antecedents on mobile fintech users' information self-disclosure behavior during the coronavirus disease 2019 pandemic. The present research adopts a self-administered questionnaire with 712 effective responses for data collection and a two-stage partial least squares-structural equation modeling-artificial neural network (PLS-SEM-ANN) approach to test the theoretical lens proposed. The results indicate that the significant structural paths in the model are consistent with the proposed hypotheses and existing literature. Surprisingly, face-to-face avoidance (FFA) does not significantly influence consumers' self-disclosure willingness. Infection severity and infection susceptibility were insignificant with FFA. The present research is the first to investigate consumers' privacy-related behavior via integrating the privacy-calculus framework with control agency theory. This research focuses on consumers' decision-making during the pandemic, explicitly highlighting the macroenvironment's role in influencing an individual's behavior.

Minority Stress Experienced by LGBTQ Online Communities during the COVID-19 Pandemic

Abstract: The COVID-19 pandemic has disproportionately impacted the lives of minorities, such as members of the LGBTQ community (lesbian, gay, bisexual, transgender, and queer) due to pre-existing social disadvantages and health disparities. Although extensive research has been carried out on the impact of the COVID-19 pandemic on different aspects of the general population's lives, few studies are focused on the LGBTQ population. In this paper, we develop and evaluate two sets of machine learning classifiers using a pre-pandemic and a during-pandemic dataset to identify Twitter posts exhibiting minority stress, which is a unique pressure faced by the members of the LGBTQ population due to their sexual and gender identities. We demonstrate that our best pre- and during-pandemic models show strong and stable performance for detecting posts that contain minority stress. We investigate the linguistic differences in minority stress posts across pre- and during-pandemic periods. We find that anger words are strongly associated with minority stress during the COVID-19 pandemic. We explore the impact of the pandemic on the emotional states of the LGBTQ population by adopting propensity score-based matching to perform a causal analysis. The results show that the LGBTQ population have a greater increase in the usage of cognitive words and worsened observable attribute in the usage of positive emotion words than the group of the general population with similar pre-pandemic behavioral attributes. Our findings have implications for the public health domain and policy-makers to provide adequate support, especially with respect to mental health, to the LGBTQ population during future crises.

Smart Mobile Learning Success Model for Higher Educational Institutions in the Context of the COVID-19 Pandemic

Abstract: Smart mobile learning (M-learning) applications have shown several new benefits for higher educational institutions during the COVID-19 pandemic, during which such applications were used to support distance learning. Therefore, this study aims to examine the most important drivers influencing the adoption of M-learning by using the technology acceptance model (TAM). The structural equation modelling (SEM) method was used to test the hypotheses in the proposed model. Data were collected via online questionnaires from 520 undergraduate and postgraduate students at four universities in Saudi Arabia. Partial least squares (PLS)–SEM was used to analyse the data. The findings indicated that M-learning acceptance is influenced by three main factors, namely, awareness, IT infrastructure (ITI), and top management support. This research contributes to the body of knowledge on M-learning acceptance practices. Likewise, it may help to facilitate and promote the acceptance of M-learning among students in Saudi universities.

The Role of Quality Measurements in Enhancing the Usability of Mobile Learning Applications during COVID-19

Abstract: Despite numerous studies offering some evidence about the significance of quality measurements in enhancing the success of m-learning applications, there are still limited studies about the role of quality measurements in promoting the usability of mobile learning systems. Therefore, our study explores the role of quality measurements in promoting the usability of m-learning systems during COVID-19. The results revealed that the service quality, information quality and system quality are the most important factors affecting mobile learning usability among learners during COVID-19. Moreover, these findings are valuable for classifying the significance of these quality elements, which provide guidance on assigning quality aspects to improve this mobile learning usage during COVID-19 in higher education institutions.

Artificial intelligence-driven risk management for enhancing supply chain agility: A deep-learning-based dual-stage PLS-SEM-ANN analysis

Abstract: This study posits that the use of artificial intelligence (AI) enables supply chains (SCs) to dynamically react to volatile environments, and alleviate potentially costly decision-makings for small-medium enterprises (SMEs). Building on a resource-based view, this work examines the impact of AI on SC risk management for SMEs. A structural model comprising of AI-risk management capabilities, SC re-engineering capabilities and supply chain agility (SCA) was developed and tested based on data collected from executives, managers and senior managers of SMEs The main methodological approach used in this study is partial least squares-based structural equation modelling (PLS-SEM) and artificial neural network (ANN). The results identified the use of AI for risk management influences SC re-engineering capabilities and agility. Re-engineering capabilities further affect and mediate agility. PLS-SEM and ANN were compared and the results revealed consistency for models A and B. Current levels of demand uncertainties in the SC challenges managers in making complex trade-off decisions that require huge management resources in very limited time. With AI, it is possible to model various scenarios to answer crucial questions that archaic infrastructures are not able to. This study combines a multi-construct agility concept and identified non-linear relationships in the model.