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Zhike Lei

Bio: Zhike Lei is an academic researcher from European School of Management and Technology. The author has contributed to research in topics: Perspective (graphical) & Health care. The author has an hindex of 8, co-authored 19 publications receiving 1063 citations. Previous affiliations of Zhike Lei include Pepperdine University & Georgetown University.

Papers
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TL;DR: A growing body of conceptual and empirical work has focused on understanding the nature of psychological safety, identifying factors that contribute to it, and examining its implications for individuals, teams, and organizations.
Abstract: Psychological safety describes people’s perceptions of the consequences of taking interpersonal risks in a particular context such as a workplace. First explored by pioneering organizational scholars in the 1960s, psychological safety experienced a renaissance starting in the 1990s and continuing to the present. Organizational research has identified psychological safety as a critical factor in understanding phenomena such as voice, teamwork, team learning, and organizational learning. A growing body of conceptual and empirical work has focused on understanding the nature of psychological safety, identifying factors that contribute to it, and examining its implications for individuals, teams, and organizations. In this article, we review and integrate this literature and suggest directions for future research. We first briefly review the early history of psychological safety research and then examine contemporary research at the individual, group, and organizational levels of analysis. We assess what has ...

1,049 citations

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TL;DR: The authors propose that perceiving potential help providers as accessible or trustworthy can reduce the costs of seeking help and thus encourage individuals to seek help from experts and predict that perceptions of potential help provider's expertise, accessibility, and trustworthiness are shaped by their experience, formal roles, and organizational commitment.
Abstract: Although scholars often assume that individuals seek out experts when they need help, recent research suggests that seeking help from experts can be costly. The authors propose that perceiving potential help providers as accessible or trustworthy can reduce the costs of seeking help and thus encourage individuals to seek help from experts. They further predict that perceptions of potential help providers' expertise, accessibility, and trustworthiness are shaped by their experience, formal roles, and organizational commitment. They investigated their theoretical model in a study of 146 nurses on the front lines of healthcare. They found that the decision to seek out help depends on help-seekers' perceptions of experts' accessibility and trustworthiness, and that these perceptions are predicted by experience, formal roles, and affective organizational commitment. Theoretical and practical implications are discussed.

181 citations

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TL;DR: This paper found that different interaction pattern characteristics are related to team performance in routine and non-routine situations, and that teams engage in more contingency, in-process planning behavior during routine versus non-Routine situations.
Abstract: Previous research asserts that teams working in routine situations pass through performance episodes characterized by action and transition phases, while other evidence suggests that certain team behaviors significantly influence team effectiveness during nonroutine situations. We integrate these two areas of research—one focusing on the temporal nature of team episodic performance and the other on interaction patterns and planning in teams—to more fully understand how teams working in dynamic settings successfully transition across routine and nonroutine situations. Using behavioral data collected from airline flight crews working in a flight simulator, we find that different interaction pattern characteristics are related to team performance in routine and nonroutine situations, and that teams engage in more contingency, in-process planning behavior during routine versus nonroutine situations. Moreover, we find that the relationship between this in-process planning and subsequent team adaptiveness is curvilinear (inverted U-shaped). That is, team contingency or in-process planning activity may initially increase team adaptiveness, but too much planning has adverse effects on subsequent performance.

55 citations

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TL;DR: In this article, the authors examined how team micro-processes affect the likelihood of positivity occurring within dynamic team interactions and found that positivity can be key to team problem solving and performance.
Abstract: Positivity has been heralded for its individual benefits. However, how positivity dynamically unfolds within the temporal flow of team interactions remains unclear. This is an important oversight, as positivity can be key to team problem solving and performance. In this study, we examine how team micro-processes affect the likelihood of positivity occurring within dynamic team interactions. In doing so, we build on and expand previous work on individual positivity and integrate theory on temporal team processes, interaction rituals, and team problem solving. We analyze 43,139 utterances during the meetings of 43 problem-solving teams in two organizations. First, we find that the observed overall frequency of positivity behavior in a team is positively related to managerial ratings of team performance. Second, using statistical discourse analysis, we show that solution-focused behavior and previous positivity within the team interaction process increase the likelihood of subsequent positivity expressions, ...

52 citations

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TL;DR: This paper address the nature of crisis management teams and their capabilities in crisis management education, however, management education generally does not address neither the nature nor the capabilities of such teams nor their capabilities.
Abstract: Crisis management teams occupy central roles in many normative models of crisis management; however, management education generally addresses neither the nature of such teams nor the capabilities n...

50 citations


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05 Feb 1897-Science

3,125 citations

Journal ArticleDOI
TL;DR: Research on crisis management and resilience has sought to explain how individuals and organizations anticipate and respond to adversity, yet there has been little integration across different disciplines as discussed by the authors. But, surprisingly, there have been few integration across disciplines.
Abstract: Research on crisis management and resilience has sought to explain how individuals and organizations anticipate and respond to adversity, yet—surprisingly—there has been little integration across t...

702 citations

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TL;DR: In this article, the authors adopt a levels-of-analysis approach to organize the research on trust between 2000 and 2011 in multiple referents that include interpersonal, team and organization at the individual, team, and organizational levels and analyze the similarities and differences in antecedents, consequences, and theoretical perspectives dominant at each level.

672 citations