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Showing papers presented at "Aslib Journal of Information Management in 2018"


Journal ArticleDOI
25 May 2018
TL;DR: A new approach for the usability evaluation of open data portals on national level from an ordinary citizen’s point of view is proposed and important insights on improving their quality regarding data discoverability, accessibility, and reusability are provided.
Abstract: The purpose of this paper is to conduct a usability evaluation of governmental data portals and provide a list of best practices for improving stakeholders’ ability to discover, access, and reuse of these online information sources.,The developed methodology was based on the comprehensive literature review that resulted in a benchmarking framework of the most important criteria. A usability testing method was then applied with accordance to unique requirements of open data portals. This approach was demonstrated by using of a case study.,The main found weakness was a lack of support for active engagement of stakeholders. The list of best practices was introduced to improve the quality of these portals. This should help to improve the discoverability and facilitate the access to data sets in order to increase their reuse by stakeholders.,The creation of appropriate open data portals aims to fulfill the principles of open government, i.e., to promote transparency and openness through the publication of government data, enhance the accountability of public officials and encourage public participation, collaboration, and cooperation of involved stakeholders.,This paper proposed a new approach for the usability evaluation of open data portals on national level from an ordinary citizen’s point of view and provided important insights on improving their quality regarding data discoverability, accessibility, and reusability.

52 citations


Journal ArticleDOI
10 Aug 2018
TL;DR: The results indicate that social influence affects users’ discontinuance behavior and social network fatigue, and a new concept of effect of social influence on socialnetwork fatigue is defined.
Abstract: The purpose of this paper is to focus on understanding how social influence and personality of individuals differentiate between users’ social network fatigue and discontinuance behavior. Furthermore, the most common discontinuance behavior among users was investigated.,The research model was tested with the data from 163 Instagram users based on online and offline surveys. The partial least squares method was used to test the proposed hypotheses of this study.,The results indicate that social influence affects users’ discontinuance behavior and social network fatigue. Social network fatigue is greater in users with higher reported social influence compared to those with a lower one. Moreover, in response to social network fatigue, users prefer to keep their activities under control instead of switching to alternative social network sites (SNSs) or a short break in social network activities.,By achieving a better understanding of users’ feeling and behaviors, social network providers may codify their strategies more efficiently.,The study is novel in exploring users’ SNS fatigue and their discontinuance behavior by integrating social influence and personality. The authors defined a new concept of effect of social influence on social network fatigue. Additionally, the authors examined which discontinuance behaviors in individuals were more prevalent.

45 citations


Journal ArticleDOI
19 Mar 2018
TL;DR: The paper offers a systematic analysis of visualisations of research and RDM current in the Library and Information Studies literature revealing the strengths and weaknesses of the lifecycle metaphor.
Abstract: Visualisations of research and research-related activities including research data management (RDM) as a lifecycle have proliferated in the last decade. The purpose of this paper is to offer a systematic analysis and critique of such models.,A framework for analysis synthesised from the literature presented and applied to nine examples.,The strengths of the lifecycle representation are to clarify stages in research and to capture key features of project-based research. Nevertheless, their weakness is that they typically mask various aspects of the complexity of research, constructing it as highly purposive, serial, uni-directional and occurring in a somewhat closed system. Other types of models such as spiral of knowledge creation or the data journey reveal other stories about research. It is suggested that we need to develop other metaphors and visualisations around research.,The paper explores the strengths and weaknesses of the popular lifecycle model for research and RDM, and also considers alternative ways of representing them.,Librarians use lifecycle models to explain service offerings to users so the analysis will help them identify clearly the best type of representation for particular cases. The critique offered by the paper also reveals that because researchers do not necessarily identify with a lifecycle representation, alternative ways of representing research need to be developed.,The paper offers a systematic analysis of visualisations of research and RDM current in the Library and Information Studies literature revealing the strengths and weaknesses of the lifecycle metaphor.

45 citations


Journal ArticleDOI
26 Apr 2018
TL;DR: The results show that both impression management concern and privacy concern have direct and positive effects on passive SNS use, and meanwhile they can also indirectly and positively affect passive S NS use through SNS fatigue.
Abstract: Purpose The purpose of this paper is to explore the underlying mechanism of how passive social networking site (SNS) use happens from aspects of impression management concern, privacy concern, and SNS fatigue, and then examine whether sense of membership can work as a moderator in this process. Design/methodology/approach The authors proposed a research model by integrating impression management concern, privacy concern, and SNS fatigue. A total of 301 valid online questionnaires were collected, and these data were assessed by PLS-SEM. Findings The results show that both impression management concern and privacy concern have direct and positive effects on passive SNS use, and meanwhile they can also indirectly and positively affect passive SNS use through SNS fatigue. Besides, the relationships between impression management concern and its outcomes (SNS fatigue and passive SNS use) can be moderated by sense of membership. Originality/value This research is novel in focusing on the formation of passive SNS use and providing new insight into some factors which can trigger users’ passive behaviors in SNS usage. The findings will contribute to SNS literature by offering a well proven conceptual model that facilitates the understanding of passive SNS use.

42 citations


Journal ArticleDOI
16 May 2018
TL;DR: Results indicate that the intensity of WeChat use is positively correlated with bridging, bonding, and maintained social capital, and a path model demonstrates that bonding social capital is positively related to life satisfaction and negatively related to the sense of loneliness.
Abstract: The purpose of this paper is to explore how the intensity use of WeChat is associated with perceived social capital and psychological well-being factors among Chinese international students in Germany.,Based on an online survey data collected from 212 Chinese international college students in Germany, correlation analysis and structural equation modeling were sequentially implemented to deal with the research questions.,The correlation analysis results indicate that the intensity of WeChat use is positively correlated with bridging, bonding, and maintained social capital. Additionally, a path model demonstrates that bonding social capital is positively related to life satisfaction and negatively related to the sense of loneliness. Furthermore, both bonding and maintained social capital mediate the relationship between WeChat use and these two well-being outcomes.,Theoretically, the research is an initial study contributing to the existing social media literature on evaluating the effects of WeChat use on social capital and well-being. Practically, these obtained results can be beneficial to the understanding the dynamics of how social media may potentially impact students’ social connectedness and life quality.,Although WeChat has become the most prevalent social networking site in Mainland China, the social and psychological implications of the emerging technology are not completely understood. The paper offers evidence that WeChat has functioned as an efficient platform for sojourners to develop diverse types of social capital and promote well-being in an intercultural setting.

38 citations


Journal ArticleDOI
31 Oct 2018
TL;DR: The authors illustrate that the polish scholarly evaluation system has influenced scholarly publication patterns considerably, while in the other countries the variations are manifested only slightly, and conclude that generalizations like “performance-based research funding systems (PRFS) are bad for book publishing” are flawed.
Abstract: Purpose The purpose of this paper is to analyze the evolution in terms of shares of scholarly book publications in the social sciences and humanities (SSH) in five European countries, i.e. Flanders (Belgium), Finland, Norway, Poland and Slovenia. In addition to aggregate results for the whole of the social sciences and the humanities, the authors focus on two well-established fields, namely, economics & business and history. Design/methodology/approach Comprehensive coverage databases of SSH scholarly output have been set up in Flanders (VABB-SHW), Finland (VIRTA), Norway (NSI), Poland (PBN) and Slovenia (COBISS). These systems allow to trace the shares of monographs and book chapters among the total volume of scholarly publications in each of these countries. Findings As expected, the shares of scholarly monographs and book chapters in the humanities and in the social sciences differ considerably between fields of science and between the five countries studied. In economics & business and in history, the results show similar field-based variations as well as country variations. Most year-to-year and overall variation is rather limited. The data presented illustrate that book publishing is not disappearing from an SSH. Research limitations/implications The results presented in this paper illustrate that the polish scholarly evaluation system has influenced scholarly publication patterns considerably, while in the other countries the variations are manifested only slightly. The authors conclude that generalizations like “performance-based research funding systems (PRFS) are bad for book publishing” are flawed. Research evaluation systems need to take book publishing fully into account because of the crucial epistemic and social roles it serves in an SSH. Originality/value The authors present data on monographs and book chapters from five comprehensive coverage databases in Europe and analyze the data in view of the debates regarding the perceived detrimental effects of research evaluation systems on scholarly book publishing. The authors show that there is little reason to suspect a dramatic decline of scholarly book publishing in an SSH.

36 citations


Journal ArticleDOI
12 Sep 2018
TL;DR: A universal framework of case study research is developed that could be used in investigating phenomena of open data not only in Finland but also in the context of other post-industrial societies, especially in analyzing roles of various stakeholders in adopting open data-driven collaborative and civic engagement platforms and startups.
Abstract: The purpose of this paper is to study a multi-institutional and multi-layer nature of open data-driven communication processes that provide a collaborative platform to meet the interests of various stakeholders in advancing public sector innovations, namely, government agents, citizens, independent developers, non-governmental organizations, mass media and businesses alike and understand an important role of mutually beneficial public–private partnerships in the area.,This is a case study research, which itself is based on a combinative approach, especially in applying, in a successive order, two methods of investigation, namely, stakeholder and policy analysis. In general, the combination of these two research techniques is useful in understanding the most important collaborative trends in the area and locating key institutional drivers and challenges that open data policymakers face today in implementing related digital collaborative and participatory platforms.,The open data concept could provide a promising collaborative platform to network various e-government stakeholders and accelerate related technology-driven public reforms. The successful implementation of the idea demands a fairly equal contribution from representatives of both public and private sectors of economy. The case has also clearly demonstrated the importance of cooperation with the local non-governmental sector, independent developers and journalists, whose active participation is a key factor for the overall progress of the open data phenomenon, to a greater degree, as a collaborative movement rather than an instrument of public sector innovations.,One of the fundamental limitations of the investigation is that it is a single case study. It explores the development of open data phenomena in the context of such an advanced post-industrial society as Finland. In this regard, in order to support key arguments of the research, it is necessary to compare its findings with the results of similar case studies in other administrative, political and socioeconomic settings, which would open new promising dimensions for future research in this direction.,Policy recommendations are proposed by the author in the discussion section, which could help, for example, to boost information campaigns in popularizing open data technologies and its reuse among independent developers. A lot of unique visualizations and illustrations are presented in the paper to help readers grasp better key ideas of the research. In this respect, the paper is intended for a global professional community of open data experts, e-government specialists, political scientists, journalists, lawyers, students of public policy and public administration and all those who are interested in studying the phenomenon from the perspective of its key stakeholders.,The author of the paper tried to develop a universal framework of case study research that could be used in investigating phenomena of open data not only in Finland but also in the context of other post-industrial societies, especially in analyzing roles of various stakeholders in adopting open data-driven collaborative and civic engagement platforms and startups.,This research presents a first case study that investigates a collaborative potential of open data phenomena from a stakeholder perspective in a more holistic manner, especially in analyzing professional networking platforms and related communication activities that meet the interests of stakeholders as diverse as government agents and journalists, independent developers and academia, charities and businesses in an attempt to better understand the fundamental factors of the open data movement as a collaborative socioeconomic trend.

33 citations


Journal ArticleDOI
14 Aug 2018
TL;DR: The findings confirmed that psychological factors such as social support, extroversion and narcissism significantly predict the level of participation in WhatsApp groups, and affirmed the importance of psychological factors when exploring new technological platforms.
Abstract: To date, only a limited number of studies have considered WhatsApp groups. The purpose of this paper is to focus on single WhatsApp groups and explore their special characteristics and dynamics. The present study used the social support perspective, Big Five model and narcissism paradigm to predict the level of participation in WhatsApp groups with these variables.,The research was conducted in Israel during the Spring semester of the 2017 academic year and encompassed 127 students. Researchers used eight questionnaires to gather data: a demographic questionnaire; a perceived social support questionnaire; three characteristics from the BIG5 questionnaire: extroversion, openness to experience and neuroticism; a narcissistic questionnaire; questions about WhatsApp usage; questions about one meaningful WhatsApp group; participation level in the meaningful group; and group importance.,The findings confirmed that psychological factors such as social support, extroversion and narcissism significantly predict the level of participation in WhatsApp groups. It was also found that age, the level of group importance, being the group’s manager, WhatsApp usage and group’s subject play an important role in the participation level.,These results affirmed the importance of psychological factors when exploring new technological platforms, as the paper proposes that individuals may behave differently in various technological environments due to their psychological characteristics. The study expanded current research about a popular communication tool, WhatsApp, by examining it within the special context of WhatsApp groups. This focus enables researchers to follow the special dynamics that take place in a new technological platform.

30 citations


Journal ArticleDOI
05 Sep 2018
TL;DR: The purpose of this paper is to investigate the evolution of Gold open access (OA) rates in different countries and disciplines, as well as explore the influencing factors, and conducts a comprehensive evaluation of the Gold OA state of major countries for the first time.
Abstract: The purpose of this paper is to investigate the evolution of Gold open access (OA) rates in different countries and disciplines, as well as explore the influencing factors.,In this study, employing the OA filter option of Web of Science (WoS), the authors perform a large-scale evaluation of the OA state of countries and disciplines from 1990 to 2016. Particularly, the authors consider not only the absolute number of Gold OA literature but also the ratio of them among all literature.,Currently, one-quarter of the WoS articles is Gold OA articles. Brazil is the most active country in OA publishing, while Russia, India and China have the lowest OA ratios. The OA percentage of Brazil has been decreasing dramatically in recent years, while the OA percentages of China, UK and the Netherlands have been increasing. There also exist huge differences of OA percentages across different subject categories. The percentages of OA articles in biology, life, and health-related areas are high, while those in physics and chemistry-related subject categories are very low.,With the availability of large-scale data from WoS, this study conducts a comprehensive evaluation of the Gold OA state of major countries for the first time. The variation of OA percentages is considered in light of the research profiles. OA policies in different countries and funding organizations also have an influence on the OA development.

22 citations


Journal ArticleDOI
Minhyung Kang1
11 Apr 2018
TL;DR: Despite the limitations of a cross-sectional study, this research successfully illustrated that active users’ continuance intention is influenced by perceived playfulness, and not by perceived self-worth.
Abstract: The purpose of this paper is to focus on active users who are key contributors to online social question-and-answer (Q&A) sites, and examine antecedents of their knowledge-sharing continuance intention, based on expectation-confirmation theory and organizational justice theory.,Sample data were gathered via an online survey from active users of Naver Knowledge-iN, a popular online social Q&A site in South Korea. Partial least squares structural equation modeling was adopted for data analysis. Moreover, a multi-group analysis was conducted to identify the motivators and hygiene factors of the responders’ knowledge-sharing continuance.,Except for perceived self-worth, all the antecedents – perceived playfulness, confirmation, perceived justice with sites, and perceived justice with askers – seemed to have a considerable influence on active users’ satisfaction, and therefore their continuance intention. Among them, perceived playfulness was proven to be a motivator, and perceived justice with sites a hygiene factor.,Despite the limitations of a cross-sectional study, this research successfully illustrated that active users’ continuance intention is influenced by perceived playfulness, and not by perceived self-worth. In addition, perceived justice with social Q&A sites was proven to decrease dissatisfaction (i.e. hygiene factor), while perceived playfulness was proven to increase satisfaction (i.e. motivator).,This study differentiates itself from prior research by focusing specifically on active users of social Q&A sites, since their motivating mechanisms are different from normal users. Additionally, the antecedents of knowledge-sharing continuance were categorized into motivators and hygiene factors. This approach affords detailed guidelines to facilitate active users’ knowledge-sharing continuance and to prevent their defection.

21 citations


Journal ArticleDOI
18 May 2018
TL;DR: This study suggests that organizations need to incorporate employees’ personality into the design and implementation of their KM systems and provides insight into the course of personnel selection and retention to facilitate KM behaviors in organizations.
Abstract: Inspired by the theory of planned behavior, the purpose of this paper is to examine the impact of the big five personality (BFP) traits (openness, conscientiousness, extraversion, agreeableness, and neuroticism) on four aspects of individuals’ knowledge management (KM) behaviors: knowledge acquisition, knowledge storage, knowledge sharing, and knowledge application.,A survey-based approach was used to collect data from 221 employees from five knowledge-intensive firms.,The partial least square analyses confirmed a positive effect of two personality traits, openness and conscientiousness, on knowledge acquisition as well as knowledge application behavior. In addition, the positive effects of extraversion and conscientiousness traits on knowledge storage behavior were confirmed. The findings also revealed that agreeableness and openness traits positively relate to knowledge sharing behavior. Finally, neuroticism had a negative effect on knowledge acquisition and application behavior.,This study suggests that organizations need to incorporate employees’ personality into the design and implementation of their KM systems. The findings provide managers with insight into the course of personnel selection and retention to facilitate KM behaviors in organizations.,Little is known about the relationship between the BFP traits and four aspects of KM behaviors at the individual level. The present study has contributed to the existing body of literature through clarifying how personality traits relate to four dimensions of individuals’ KM behaviors.

Journal ArticleDOI
17 Sep 2018
TL;DR: The dominance of pathos was a salient element in the data demonstrating the politicians’ need to create an affective alliance with the public and it was the element that resulted in a higher number of likes, shares and comments.
Abstract: The purpose of this paper is to understand the use of Facebook by Israeli party leaders during an election period by examining four elements: the type of Aristotelian language of persuasion; the level of online engagement measured by three different types of feedback: likes, comments and shares; the use of personalization elements as engagement strategies; and the vividness features used in the post (text, photographs and video),All of the posts from the Facebook pages of ten Israeli party leaders were collected for 45 days prior to the 2015 general elections The number of posts, likes, comments and shares in each post were captured and the data were analyzed looking for elements of Aristotelian persuasion and of online engagement with the users,The dominance of pathos was a salient element in the data demonstrating the politicians’ need to create an affective alliance with the public and it was the element that resulted in a higher number of likes, shares and comments Only a few relationships were found and these do not point to a clear relationship between multimedia use and social media engagement The interactive, open and free nature of social networking sites contributes to their development as a new type of political podia that allow politicians to produce a different kind of political communication Instead of using these sites as platforms to disseminate their ideas, plans and strategies, politicians focus their interactions with the audience on the creation and maintenance of affective alliances,The study contributes to the existing literature on the subject by examining four characteristics of the politicians’ personal profiles on social networks simultaneously while most of the past studies have focused on only one or two of these characteristics

Journal ArticleDOI
15 Jan 2018
TL;DR: This article elaborates the picture of the motivators for information seeking by comparing two cognitive psychological approaches to motivation: self-determination theory (SDT) and expectancy-value theories (EVTs).
Abstract: Purpose This article elaborates the picture of the motivators for information seeking by comparing two cognitive psychological approaches to motivation: self-determination theory (SDT) and expectancy-value theories (EVTs). Design/methodology/approach The study draws on the conceptual analysis of 31 key investigations characterizing the nature of the above theories. Their potential is examined in light of an illustrative example of seeking information about job opportunities. Findings SDT approaches motivation by examining the degree to which one can make volitional choices while meeting the needs of autonomy and competence. Information-seeking behaviour is most volitional when it is driven by intrinsic motivation, while such behaviours driven by extrinsic motivation and amotivation are less volitional. Modern EVTs approach the motivators for information seeking by examining the individual´s beliefs related to intrinsic enjoyment, attainment value, utility value and relative cost of information seeking. Bo...

Journal ArticleDOI
01 Feb 2018
TL;DR: The results show that undergraduates’ learning in the collaborative search process for academic group work included knowledge reconstruction, tuning, and assimilation.
Abstract: Purpose This paper aims to explore users’ learning in the collaborative information search process when they conduct an academic task as a group. Design/methodology/approach This paper presents a longitudinal study on a three-month period on an actual task. The participants, who were undergraduate students, needed to write a research proposal in three months to apply for funding for a research project, including a three-hour experiment. Findings The results show that undergraduates’ learning in the collaborative search process for academic group work included knowledge reconstruction, tuning, and assimilation. Their understanding of the topic concepts improved through the process, and their attitudes became more optimistic. Besides, the learning in the collaborative information search process also enhanced participants’ skills in communication, research, information search, and collaboration. To improve learning outcomes, professional and appropriate academic resources are required, as well as effective d...

Journal ArticleDOI
Yavuz Inal1
01 Feb 2018
TL;DR: In the context of usability evaluation of digital libraries, this is the first study to analyze effects of usability problems identified by users during the heuristic inspection on their overall evaluation score and willingness to recommend the website to their friends or colleagues.
Abstract: The purpose of this paper is to evaluate the usability of the National Library of Turkey website developed for all citizens in the country to retrieve information available in a wide range of areas.,The evaluation performed by 57 undergraduate university students involved the identification and analysis of usability problems in the selected website. The assessment process was mainly based on Nielsen’s Heuristics. The data obtained in the evaluation process were enriched using the System Usability Scale (SUS) and the Net Promoter Score (NPS) to conduct a more detailed analysis.,The participants identified many usability problems concerning the evaluated website and considered it as having low usability characteristics. The most violated heuristic item was found to be “consistency and standards” whereas the least violated heuristic item was “match between system and the real world.” The total number of the usability problems in heuristic evaluation correlated significantly and negatively with the SUS and the NPS results indicating that the more participants identified usability problems, the less they considered the website as usable and recommendable.,The participants were not usability experts, however they were selected from among the students who received the Human Computer Interaction course to ensure that they had sufficient information and experience concerning the evaluation of a website with heuristics. Besides, the study was limited to a small number of university students. The implication is that results of this study have potential to guide libraries, which plan to adapt themselves to the digital world by delivering web services, by addressing critical points influencing users’ points of views toward library websites and their usability evaluation result.,Depending on the changes in user habits regarding the retrieval of information, libraries have made considerable investments in web technologies to meet their users’ demands, and recently, digital libraries have begun to take over physical libraries. Users always need to perform tasks efficiently, effectively and satisfactorily when using websites. As one of the most crucial sources of digital materials, library websites are expected to have usable characteristics that satisfactorily meet user requirements. Therefore, the practical implication is that the findings of the study will guide designers, developers and practitioners in the development of library websites.,In the context of usability evaluation of digital libraries, this is the first study to analyze effects of usability problems identified by users during the heuristic inspection on their overall evaluation score and willingness to recommend the website to their friends or colleagues.

Journal ArticleDOI
05 Jan 2018
TL;DR: Although male commenters were more hostile to other males than to females, a few posted inappropriate sexual references that may alienate females.
Abstract: Purpose This paper analyses popular YouTube science video channels for evidence of attractiveness to a female audience. Design/methodology/approach The influence of presenter gender and commenter sentiment towards males and females is investigated for 50 YouTube science channels with a combined view-count approaching ten billion. This is cross-referenced with commenter gender as a proxy for audience gender. Findings The ratio of male to female commenters varies between 1 and 39 to 1, but the low proportions of females seem to be due to the topic or presentation style rather than the gender of the presenter or the attitudes of the commenters. Although male commenters were more hostile to other males than to females, a few posted inappropriate sexual references that may alienate females. Research limitations/implications Comments reflect a tiny and biased sample of YouTube science channel viewers and so their analysis provides weak evidence. Practical implications Sexist behaviour in YouTube commenting need...

Journal ArticleDOI
19 Nov 2018
TL;DR: The comparison with PlumX suggests that none of these tools provide a complete picture of the social attention generated by books and are rather complementary than comparable tools.
Abstract: The purpose of this paper is to analyze the capabilities, functionalities and appropriateness of Altmetric.com as a data source for the bibliometric analysis of books in comparison to PlumX.,The authors perform an exploratory analysis on the metrics the Altmetric Explorer for Institutions, platform offers for books. The authors use two distinct data sets of books. On the one hand, the authors analyze the Book Collection included in Altmetric.com. On the other hand, the authors use Clarivate’s Master Book List, to analyze Altmetric.com’s capabilities to download and merge data with external databases. Finally, the authors compare the findings with those obtained in a previous study performed in PlumX.,Altmetric.com combines and orderly tracks a set of data sources combined by DOI identifiers to retrieve metadata from books, being Google Books its main provider. It also retrieves information from commercial publishers and from some Open Access initiatives, including those led by university libraries, such as Harvard Library. We find issues with linkages between records and mentions or ISBN discrepancies. Furthermore, the authors find that automatic bots affect greatly Wikipedia mentions to books. The comparison with PlumX suggests that none of these tools provide a complete picture of the social attention generated by books and are rather complementary than comparable tools.,This study targets different audience which can benefit from the findings. First, bibliometricians and researchers who seek for alternative sources to develop bibliometric analyses of books, with a special focus on the Social Sciences and Humanities fields. Second, librarians and research managers who are the main clients to which these tools are directed. Third, Altmetric.com itself as well as other altmetric providers who might get a better understanding of the limitations users encounter and improve this promising tool.,This is the first study to analyze Altmetric.com’s functionalities and capabilities for providing metric data for books and to compare results from this platform, with those obtained via PlumX.

Journal ArticleDOI
14 Sep 2018
TL;DR: The results suggest that regulatory effectiveness affects competence- and character-based trust and these impacts are stronger for males than for females.
Abstract: Although the impacts of trust on information disclosure have been well recognized, the trust building mechanisms in social media are still underexplored. To fill this gap, the purpose of this paper is to explore two trust building mechanisms, namely, institution-based and transference-based trust building and identify how these two mechanisms vary across gender.,An online survey was conducted to collect data. The partial least squares method was used to examine the relationships among regulatory effectiveness, three trusting perceptions and disclosure intention. A cross-group path coefficient comparison method was used to test gender differences.,The results suggest that regulatory effectiveness affects competence- and character-based trust and these impacts are stronger for males than for females. Both competence- and character-based trust influence general trust in members while their impacts vary. Competence-based trust is more important for males while character-based trust is more important for females.,This study contributes to social media literature by identifying the two trust building mechanisms with special attention to the role of regulatory effectiveness and trust transfer. Further, this study also sheds light on how these two mechanisms vary across gender.

Journal ArticleDOI
21 May 2018
TL;DR: The study is envisioned to help academic Q&A sites to select and recommend high-quality answers across different disciplines, especially in a cold-start scenario where the answer has not received enough judgements from peers.
Abstract: Academic social (question and answer) QA and second, they provide objective information (e.g. longer answer with fewer subjective opinions). However, the impact of these factors varies across disciplines, e.g., objectivity is more favourable in physics than in other disciplines.,The study is envisioned to help academic Q&A sites to select and recommend high-quality answers across different disciplines, especially in a cold-start scenario where the answer has not received enough judgements from peers.

Journal ArticleDOI
16 Jul 2018
TL;DR: The causes of competitive intelligence failures from an information behaviour lens focussing on problems with key intelligence and information needs are addressed.
Abstract: Competitive intelligence failures have devastating effects in marketplaces. They are attributed to various factors but seldom explicitly to information behaviour. This paper addresses causes of competitive intelligence failures from an information behaviour lens focussing on problems with key intelligence and information needs. The exploratory study was conducted in 2016/2017. Managers (end-users) identify key intelligence needs on which information is needed, and often other staff members seek the information (proxy information seeking). The purpose of this paper is to analyse problems related to key intelligence and information needs, and make recommendations to address the problems.,The study is placed in a post-positivism research paradigm, using qualitative and limited quantitative research approaches. In total, 15 participants (competitive intelligence professionals and educators/trainers originating from South Africa and the USA) contributed rich data through in-depth individual interviews.,Problems associated with articulation of information needs (key intelligence needs is the competitive intelligence term – with a broader scope) include inadequate communication between the person in need of information and the proxy information searcher; awareness and recognition of information needs; difficulty in articulation, incomplete and partial sharing of details of needs.,Participant recruitment was difficult, representing mostly from South Africa. The findings from this exploratory study can, however, direct further studies with a very understudied group.,However, revealed valuable findings that can guide research.,Little has been published on competitive intelligence from an information behaviour perspective. Frameworks guiding the study (a combination of Leckie et al.’s 1996 and Wilson’s, 1981 models and a competitive intelligence life cycle), however, revealed valuable findings that can guide research.

Journal ArticleDOI
19 Oct 2018
TL;DR: The study provides a comprehensive overview of the Polish book evaluation system to explain how monographs are assessed and illustrate how changes in the definitions of the types of scholarly book publications influence publication patterns.
Abstract: Purpose The purpose of this paper is to determine the characteristic patterns of monographs in the humanities, social sciences and hard sciences published by Polish scholars. The study provides a comprehensive overview of the Polish book evaluation system to explain how monographs are assessed and illustrate how changes in the definitions of the types of scholarly book publications influence publication patterns. Design/methodology/approach This paper analyses bibliographic records of 42,307 monographs published by Polish scholars in the humanities and science fields from 2009 to 2016. Through a bibliometric analysis, the paper investigates the characteristic patterns of the monographs, including authorship, publication language and length, across three fields. Findings The present study demonstrates that changes in the definitions of scholarly book publications in Poland have significantly influenced the characteristic patterns of monographs. The analysis of the characteristic patterns across three fields reveals that the monographs are different in terms of all characteristics. In the entire period, 85.3 percent monographs were written in Polish, 10.1 percent in English, 1.4 percent in German, 1.1 percent in Russian and 2.1 percent in 39 other languages. The most significant changes are observed in authorship patterns. Originality/value This work offers empirical findings on the characteristic patterns of monographs in the humanities, social sciences and hard sciences from a non-English speaking country. It discusses a unique model of book assessment and shows certain consequences of various overly formalized procedures of evaluation. Thus, the study identifies the major challenges and implications of using highly formalized procedures for book evaluation.

Journal ArticleDOI
21 Sep 2018
TL;DR: If and why audience gender ratios vary between museum YouTube channels, including for museums of the same type, is investigated, in the first analysis of YouTube audience gender for museums.
Abstract: Purpose The purpose of this paper is to investigates if and why audience gender ratios vary between museum YouTube channels, including for museums of the same type. Design/methodology/approach Gender ratios were examined for public comments on YouTube videos from 50 popular museums in English-speaking nations. Terms that were more frequently used by males or females in comments were also examined for gender differences. Findings The ratio of female to male YouTube commenters varies almost a hundredfold between museums. Some of the difference could be explained by gendered interests in museum themes (e.g. military, art) but others were due to the topics chosen for online content and could address a gender minority audience. Practical implications Museums can attract new audiences online with YouTube videos that target outside their expected demographics. Originality/value This is the first analysis of YouTube audience gender for museums.

Journal ArticleDOI
20 Mar 2018
TL;DR: This study proposes a conceptual framework for comparison between the web and mobile platforms of social Q&A from the user’s perspective, and the comparative results of this study could give social QQ&A service providers useful information about users’ differences between web andMobile platforms ofSocial QQA services.
Abstract: As an increasing number of users have acquired information across the web and mobile platforms for social question and answering (QA mobile users perceive higher affinity with Zhihu.com than web users; and mobile users perceive higher information-seeking intention than web users do.,Regarding the theoretical aspect, this study proposes a conceptual framework for comparison between the web and mobile platforms of social Q&A from the user’s perspective. Regarding the practical aspect, the comparative results of this study could give social Q&A service providers useful information about users’ differences between web and mobile platforms of social Q&A services.

Journal ArticleDOI
19 Nov 2018
TL;DR: Most books published by Ariel, Síntesis, Tecnos and Cátedra have been mentioned in at least one online syllabus, indicating that their books have consistently high educational value, according to this first study assessing book publishers based on syllabus mentions.
Abstract: The purpose of this paper is to assess the educational value of prestigious and productive Spanish scholarly publishers based on mentions of their books in online scholarly syllabi.,Syllabus mentions of 15,117 books from 27 publishers were searched for, manually checked and compared with Microsoft Academic (MA) citations.,Most books published by Ariel, Sintesis, Tecnos and Catedra have been mentioned in at least one online syllabus, indicating that their books have consistently high educational value. In contrast, few books published by the most productive publishers were mentioned in online syllabi. Prestigious publishers have both the highest educational impact based on syllabus mentions and the highest research impact based on MA citations.,The results might be different for other publishers. The online syllabus mentions found may be a small fraction of the syllabus mentions of the sampled books.,Authors of Spanish-language social sciences and humanities books should consider general prestige when selecting a publisher if they want educational uptake for their work.,This is the first study assessing book publishers based on syllabus mentions.

Journal ArticleDOI
Junpeng Guo, Chunxin Zhang1, Yi Wu, Hao Li, Yu Liu 
24 Aug 2018
TL;DR: The results show that information support and emotional support are significant determinants of NPB and persona involvement moderates the relationships between them, and highlight that governmental social media profiles must focus on continuous development to motivate netizens to create dependence of information acquisition on the GSPs, called information source preference.
Abstract: Government social media profiles (GSPs) are increasingly used by government agencies during social crises, and the success of GSPs is highly dependent on netizens’ participation behavior (NPB). Drawing upon the social support theory, the purpose of this paper is to propose a theoretical model to examine the determinants and outcomes of NPB during a social crisis.,To test the research model, a field survey was conducted in the context of Tianjin 2015 explosions in China. The authors adopted a two-step approach to test the models. First, the authors conducted exploratory factor analysis to evaluate the measurement properties of the reflective latent constructs. Then, the authors performed a structural equation analysis to test the hypotheses.,The results show that information support and emotional support are significant determinants of NPB and persona involvement moderates the relationships between them. Additionally, this study reveals that information source preference and increasing enthusiasm for becoming a civil journalist are two critical and significant outcomes of NPB.,There are some limitations in this paper that must be taken into account when interpreting its findings. First, the study is designed on a single profile and concerns a single social crisis. Additionally, future research might consider incorporating factors beyond the individual level, e.g., community social capital (Putnam, 1993). Finally, with the emergence of various IT platforms, such as a government’s own website and online forms, future research can investigate how their characteristics can facilitate other social media platforms’ participation.,This paper offers a number of crucial research implications to the literature of social media in crisis management, thereby contributing to the explanation of NPB on GSPs in the management of social crises. Considering social support as a factor affecting NPB on GSPs, the authors also add personal involvement to the research on the functions of NPB on GSPs and include encouraging civil journalist and making GSPs the principal source of political information.,The research provides participating netizens on GSPs with some suggestions about generating more cost-effective and useful interventions to improve netizen participation levels on GSPs. The findings highlight that governmental social media profiles must focus on continuous development, such as trying best to satisfy the habits of netizens, to motivate netizens to create dependence of information acquisition on the GSPs, called information source preference. On the other hand, the study reminds netizens of the importance of NPB on GSPs during crises and encourages them to act as civil journalist.,First, the study investigated the outcome effect of NPB on GSPs on netizens’ information source preference and civil journalist. Second, this study identifies the determinants of NBPs on GSPs from both the informational and the emotional support perspectives. Third, this study investigates the moderating effects of personal involvement on the relationships between determinants from social support and NPB on GSPs.

Journal ArticleDOI
19 Nov 2018
TL;DR: In this article, the authors compare the lists of publishers in SPI (Spain) and VIRTA (Finland) in order to determine some of the potential uses of a merged list, such as complementing each other.
Abstract: The purpose of this paper is twofold: first, to compare the lists of publishers in SPI (Spain) and the lists of VIRTA (Finland), in order to determine some of the potential uses of a merged list, such as complementing each other; and, second, to assess the effects of cross-field variability in the SPI rankings on the potential uses identified in the previous objective.,VIRTA and SPI lists were matched and compared in terms of level and number of submissions (VIRTA) and prestige (SPI).,There is a set of international publishers common to both information systems, but most publishers are nationally oriented. This type of publisher is still highly relevant for scholars. Consequently, a merge of national lists would provide useful information for all stakeholders involved in terms of grounding information for the rating of foreign, non-international publishers. Nevertheless, several issues should be considered in an eventual merging process, such as the decisions related to the use of field-specific rankings or general rankings.,If merged, ratings ought to be kept separately. Ratings of national publishers can be imputed in other systems’ evaluation process, thus making the merging process potentially useful.,This research explores obstacles and opportunities for merging scholarly publishers’ lists from an empirical perspective. It provides groundwork for future efforts toward supra-national combinations of publishers’ lists.

Journal ArticleDOI
31 Oct 2018
TL;DR: The thought experiment presents a thought experiment regarding the weight assigned to different publication types in the publication indicator of the Flemish PRFS: what would happen if this weight were replaced by the median number of pages of a publication type?
Abstract: Purpose The purpose of this paper is to present an empirical assessment of the weight assigned to monographs in the publication indicator of the performance-based research funding system (PRFS) in Flanders, Belgium. By relating publication weight to publication size the authors offer an alternative perspective on the production of scholars who publish monographs. This perspective on weights is linked to the aggregation level at which PRFS indicators are used: the national/regional one as opposed to the local one. In Flanders as elsewhere the publication indicator designed for funding distribution between universities has sometimes trickled down to institutions, their faculties and departments. Design/methodology/approach As an alternative indicator of scholarly production the authors propose the median number of pages of a publication type. Measuring the size of publications allows to compare the weight ratio between monographs and journal articles in the publication indicator to their size ratio in the VABB-SHW database. The authors compare two levels, one of four universities and one of 16 disciplines. Findings Median publication size differences between disciplines are much larger than those between universities. This indicates that an increase of monographs’ weight in the publication indicator would hardly affect funding distribution at the regional level. Disciplines with a relatively large share of monographs, however, would contribute more to the publication indicator. Hence an increase of monographs’ weight might provide a better balance between fields and between publication types. Originality/value This paper presents a thought experiment regarding the weight assigned to different publication types in the publication indicator of the Flemish PRFS: what would happen if this weight were replaced by the median number of pages of a publication type? In doing so, we highlight that such weighting schemes play an important role in finding a balance between fields of research. The sizeable differences between weight and size ratios offer a new and critical perspective on the weighting schemes currently used in PRFS, also in other countries.

Journal ArticleDOI
03 Aug 2018
TL;DR: The paper puts forward the first evidence-based study on communication–dissemination competence among future SS professionals, and is the first time that the definition of a predictive performance indicator, based on a powerful statistical methodology, has been proposed.
Abstract: Purpose The purpose of this paper is to analyze the informational behavior of a group of future professionals in the field of social sciences (SS), in terms of their competence in the communication–dissemination of information. Design/methodology/approach The IL-HUMASS, EVALCI/KN and EVALCI/SK tests regarding the affective (attitudes, motivations) and cognitive (knowledge, skills) dimensions are distributed to a stratified sample of five universities and eight degree courses in Spain. Infographics and non-parametric methods allow to compare the disciplinary profiles with regard to gender, academic course and academic degrees. An Information Literacy Communication synthetic indicator based on structural equation modeling includes the subjective and effective dimensions to measure the holistic learning outcomes in communication–dissemination of information. Findings Significant differences regarding the informational behavior of future professionals in SS are discovered. The synthetic indicator allows academic degrees to be ranked in order to identify those in need of initiatives aimed at improving communication–dissemination competence. Practical implications Findings must be taken into account to design effective learning programs. This methodological approach can be expanded to scientific and academic environments. Originality/value The paper puts forward the first evidence-based study on communication–dissemination competence among future SS professionals, as no similar research has been found in the scientific literature. It is also the first time that the definition of a predictive performance indicator, based on a powerful statistical methodology, has been proposed.

Journal ArticleDOI
01 Feb 2018
TL;DR: The findings suggest that prior knowledge has a direct effect on health literacy skills and which constructs are statistically associated with general health-related outcomes.
Abstract: Purpose This study was to empirically test (1) whether individuals’ internal factors (prior knowledge, resources, and capability) and environmental factors (stimuli, limitation) have any influence on the development of personal health information management (PHIM) literacy skills and (2) which constructs are statistically associated with general health-related outcomes. Design/methodology/approach Survey responses were collected from Amazon’s mTurk (Mechanical Turk), a crowdsourcing Internet service, in December 2013. A total of five hundred and seventy-eight responses were analyzed using partial least squares structural equation modeling (PLS-SEM) technique. Findings The model as a whole exhibited 62.8% of variance in health-related outcomes. The findings suggest that prior knowledge has a direct effect on health literacy skills (H3: β=0.212, p < 0.001). The PHIM stimuli (H4: β=0.475, p < 0.001) have a direct impact on health literacy skills, and they have an indirect effect on the comprehension of...

Journal ArticleDOI
16 Jul 2018
TL;DR: An exploratory study of third-year architecture students’ information behaviour focusses on information activities, personal experience, resource usage, preferences in working individually or collaboratively, preferences for information resources inspiring creativity and physical spaces to be creative.
Abstract: The purpose of this paper is to report on an exploratory study of third-year architecture students’ information behaviour. It focusses on information activities, personal experience, resource usage, preferences in working individually or collaboratively, preferences for information resources inspiring creativity and physical spaces to be creative.,It was a mixed methods study with a strongly qualitative component and limited descriptive quantitative data. Data were collected in October 2016 at a South African university using individual self-administered questionnaires and semi-structured individual interviews; 19 out of 60 (response rate 32 per cent) third-year architecture students doing a design project participated.,Creativity is important in architecture projects, as is information resources in stimulating creativity. Students preferred to work individually during their design projects; at times collaboration was needed for idea generation. Information activities included: information gathering, encountering, use and sharing. A range of theoretical, technical, artistic and practical skills and knowledge must be integrated to produce creative outcomes, in addition, to information searching and information usage. Factual information is also required. Students can benefit from a supportive information rich creative space (physical or virtual).,The study was conducted at only one institution with a small number of participants. Although generalisation of findings is not possible, issues for further research can be noted.,Designers of physical and virtual creative spaces must take into account different facets of information behaviour and the information resources and services required during creative information-seeking activities.,Although there is literature on information behaviour and creativity, the authors could not find any that explores architecture students’ information behaviour in academic spaces of creativity.