Georgia State University

About: Georgia State University is a education organization based out in Atlanta, Georgia, United States. It is known for research contribution in the topics: Population & Poison control. The organization has 13988 authors who have published 35895 publications receiving 1164332 citations. The organization is also known as: GSU & Georgia State.

Strength in the face of adversity: Resilience strategies of transgender individuals.

Abstract: This phenomenological inquiry explored the lived experiences of resilience of 21 transgender individuals. Through individual semistructured interviews (3 interviews each with 5 participants) and 1 focus group interview (16 participants), the authors identified 5 common resiliency themes (evolving a self-generated definition of self, embracing self-worth, awareness of oppression, connection with a supportive community, and cultivating hope for the future) and 2 variant themes (social activism and being a positive role model for others). Future practice and research directions are discussed.

An Empirical Test of Trust-Building Processes and Outcomes in Sales Manager-Salesperson Relationships

Abstract: This study examines three trust-building processes and outcomes in sales manager-salesperson relationships. This study, based on a sample of more than 400 business-to-business salespeoples from a variety of industries, shows two trust-building processes (predictive and identification) to be significantly related to salesperson trust in the sales manager. Interpersonal trust was found to be most strongly related to shared values and respect. Trust was directly related to job satisfaction and relationalism, and indirectly related to organizational commitment and turnover intention.

Service Provider Job Satisfaction and Customer

Abstract: Considers the impact of multi‐faceted measures of job satisfaction on customer‐oriented behaviours demonstrated by service providers. Reveals how overall job satisfaction, together with specific satisfaction related to supervision, colleagues, promotion and work are positively related to customer‐orientation, while satisfaction with pay is not of significance in this case. Discusses recommendations for management and suggestions for further research.

Changing Same-Sex Marriage Attitudes in America from 1988 Through 2010

Abstract: This research note examines changes in attitudes toward same-sex marriage over time. Using OLS regression and decompos- ition techniques to analyze General Social Survey data, I explain indi- viduals' attitudes toward same-sex marriage from 1988 to 2004, 2006, 2008, and 2010. The influences on same-sex marriage attitudes differed substantially over time. Many of the characteristics commonly thought to increase opposition to same-sex marriage (including being African American, living in the southern United States, being an evangelical Protestant, and being Republican) are associated with attitudes only in the later years. In 1988, opposition was generally much higher for every- one; most respondents expressed at least some to strong disapproval of same-sex marriage in 1988, which was then reduced for the highly edu- cated, urban residents, and those with less conservative or no religious affiliations. That is, support for same-sex marriage was fairly localized to specific subgroups in 1988. But, by 2010, support for same-sex mar - riage was much more broad-based, and opposition to same-sex marriage became more localized to specific subgroups—older Americans, south- erners, African Americans, evangelical Protestants, and Republicans. The decomposition analysis finds that changing same-sex marriage attitudes are not due to demographic changes in the American population. Rather, the liberalization in same-sex marriage attitudes from 1988 to 2010 is due primarily to a general societal change in attitudes, as is evidenced by the large change in the constant. Taken together, the results suggest that changing attitudes toward same-sex marriage reflect a cultural shift.

Voice over IP

Abstract: How can voice over the Internet claim a greater share of the worldwide phone market from the voice infrastructure dominated for more than 100 years by the public-switched telephone network?