Indian Institute of Management Tiruchirappalli

About: Indian Institute of Management Tiruchirappalli is a education organization based out in Tiruchchirappalli, India. It is known for research contribution in the topics: Emerging markets & Information technology. The organization has 47 authors who have published 105 publications receiving 1694 citations. The organization is also known as: IIM Trichy.

What have we learned? 10 years of current issues in methods and practice

Abstract: This paper has a two-fold purpose, first is to provide a review of the state of research published in the ‘Current Issues in Method and Practice’ (CIMP) section of the journal Current Issues in Tou...

Vendor boundary spanning in Indian Information Technology (IT) companies

Abstract: Boundary spanning is an important mechanism for the successful and efficient management of client-vendor relationships in Information Technology (IT) outsourcing. Vendors are often responsible for initiating boundary-spanning between the two parties, and the final effectiveness of boundary-spanning often hinges more on vendors rather than on clients. Boundary-spanners are individuals, who operate at the boundary of an organization, performing functions like external representation and information processing. The idea that boundary-spanning can become an organizational capability is well acknowledged in prior literature; but research regarding this process is limited. Boundary-spanning is often left to the ingenuity of the individual performing the role, preventing its development as an organizational capability. Therefore, this study attempts to uncover the process and develop the building blocks of the organizational capability in managing client-vendor relationships in IT outsourcing. We adopt an exploratory case study method for theory building to address the question, “How do vendor boundary-spanners influence client-vendor relationships in IT outsourcing engagements?” We use multiple-case design (9 cases) for literal replication. Our propositions show that the practices of an effective boundary-spanner involves establishing a dyadic tie with the client-manager; strengthening the established tie based on shared context; using it to identify a joint problem; and developing interpersonal trust while solving this joint problem. The outcome of this interpersonal trust then gets appropriated through client-manager’s structural networks and contributes to the vendor organization’s business growth. This study uses the social capital lens to develop propositions regarding how boundary-spanners operate.

Preface to Research on Role of Technology in Workforce Management

Abstract: Preface to Research on Role of Technology in Workforce Management

Investigating Emerging Technologies Role in Smart Cities’ Solutions

Abstract: A smart city is defined as a one that provides solutions to rapid urbanization, exploding population, scarce resources, congested traffic, and energy management through the effective and integrated use of information and communication technology. The conceptualization, integration, and implementation of smart cities have been recognized and seen as a means to optimize the limited resources and improve the quality of human lives. The smart cities planning, designing, and development have been affected due to big data storage, big data governance, Internet of Things (IoT), and artificial intelligence (AI) techniques. The smart cities’ solutions cover different themes of varying importance such as smart health, smart education, intelligent transportation, smart energy, smart governance, etc. The emerging technologies are the one which are presently under development or might be developed in the future, and which can have a wide impact on research, business, and social lives. The emerging technologies are the groups of technologies that have been partially explored, continuously evolving, and under development such as, IoT, big data, machine learning (ML), social network, and cloud computing. The emerging technologies have created renewed interest in smart cities’ solutions. The smart cities’ progress and advancement are the results of the successful exploitation of emerging technologies.