Institution
Macquarie University
Education•Sydney, New South Wales, Australia•
About: Macquarie University is a education organization based out in Sydney, New South Wales, Australia. It is known for research contribution in the topics: Population & Laser. The organization has 14075 authors who have published 47673 publications receiving 1416184 citations. The organization is also known as: Macquarie uni.
Topics: Population, Laser, Galaxy, Anxiety, Mantle (geology)
Papers published on a yearly basis
Papers
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TL;DR: The strong observational learning results are consistent with views that modelling constitutes a mechanism by which fear may be acquired early in life.
319 citations
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TL;DR: The enhancement of the assay of H2O2 by sorbitol is confirmed, however, the sensitivity of the measurements of butyl, cumyl, amino acid, protein, and human blood serum hydroperoxides was only approximately doubled by the inclusion of Sorbitol.
318 citations
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TL;DR: Improvements have been made in the area of protein solubilization and sample fractionation, leading to a revamp of traditional approaches for 2-DE of membrane proteins.
318 citations
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TL;DR: In this paper, the authors conducted an empirical analysis of the association between the dimensions of O'Reilly et al.'s organizational culture profile (OCP) measure with the extent of use of total quality management (TQM) practices, measured using Kaynak's four core TQM practices.
Abstract: Purpose – This study seeks to conduct an empirical analysis of the association between the dimensions of O'Reilly et al.'s organizational culture profile (OCP) measure with the extent of use of total quality management (TQM) practices, measured using Kaynak's four core TQM practices (quality data and reporting, supplier quality management, product/service design, process management). In addition, the study examines both the direct and indirect association of Kaynak's four core TQM practices with operational (quality and inventory management) performance.Design/methodology/approach – The study uses data obtained from a survey of 364 business units encompassing both the manufacturing and service industries in Australia.Findings – The findings suggest that the cultural dimension teamwork/respect for people is the most important factor in enhancing the use of TQM practices, while more outcome oriented and innovative business units were also found to use TQM practices to a greater extent. While all four TQM pr...
317 citations
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17 Dec 2003TL;DR: In this paper, the authors present a review of the benefits of CRM in terms of customer experience, customer acquisition, customer portfolio management, sales force automation, and analytical CRM.
Abstract: Section A 1.Introduction to CRM 2.Understanding Relationships Section B: Strategic CRM 3.Managing the Customer Lifecycle: Customer Acquisition 4.Managing the Customer Lifecycle: Customer Retention and Development 5.Customer Portfolio Management 6.How to Deliver Customer-Experienced Value 7.Managing Customer Experience Section C: Operational CRM 8.Sales force automation 9.Marketing Automation 10.Service Automation Section D: Analytical CRM 11.Developing and Managing Customer-Related Databases 12.Using Customer-Related Data Section E: Realizing the Benefits of CRM 13.Planning to Succeed 14.Implementing CRM Section F: Looking to the Future 15.The Future
317 citations
Authors
Showing all 14346 results
Name | H-index | Papers | Citations |
---|---|---|---|
Yang Yang | 171 | 2644 | 153049 |
Peter B. Reich | 159 | 790 | 110377 |
Nicholas J. Talley | 158 | 1571 | 90197 |
John R. Hodges | 149 | 812 | 82709 |
Thomas J. Smith | 140 | 1775 | 113919 |
Andrew G. Clark | 140 | 823 | 123333 |
Joss Bland-Hawthorn | 136 | 1114 | 77593 |
John F. Thompson | 132 | 1420 | 95894 |
Xin Wang | 121 | 1503 | 64930 |
William L. Griffin | 117 | 862 | 61494 |
Richard Shine | 115 | 1096 | 56544 |
Ian T. Paulsen | 112 | 354 | 69460 |
Jianjun Liu | 112 | 1040 | 71032 |
Douglas R. MacFarlane | 110 | 864 | 54236 |
Richard A. Bryant | 109 | 769 | 43971 |