Showing papers by "NICE Systems published in 1997"

Facsimile long term storage and retrieval system

Abstract: A passive long term facsimile transmission storage and retrieval system, which includes a facsimile logger passively or actively coupled to at least one telephone line connected to a facsimile machine is provided. The facsimile logger acquires and stores the facsimile transmissions that occur on the telephone line, on long term archive media. The system also includes a database coupled to the facsimile logger and at least one workstation coupled to the facsimile logger. The database holds relevant data associated with the stored facsimile transmission. The workstation is able to search for and retrieve the facsimile transmissions previously stored by the facsimile logger on the long term archive media. The fax logger also includes the capability for a user to enter a series of numbers that provide information concerning the identity of the operator, the account number for billing purposes and any subaddressing related data. The series of numbers are entered on the keypad of the fax machine. The fax logger also includes a fax line monitor for checking for and reporting any malfunctions found in either the line or the fax machine itself.