Showing papers by "NICE Systems published in 2004"
Patent•
08 Dec 2004TL;DR: In this paper, a data streaming system comprises one or more streaming sources, one or multiple streaming clients, a network connecting said streaming sources and said clients, and a level of service selector able for each data stream to monitor the network, the respective streaming source and a respective streaming client to control streaming to the respective client.
Abstract: A data streaming system comprises: one or more streaming sources, one or more streaming clients, a network connecting said streaming sources and said clients, and a level of service selector able for each data stream to monitor the network, the respective streaming source and the respective streaming client to control streaming to the respective streaming client to define a level of service of the data stream. For a video stream the level of service may define the frame rate, the resolution, the overall quality or a level of masking used.
83 citations
Patent•
09 Aug 2004TL;DR: In this article, a system and method for recording and/or monitoring data by forwarding it, with or without analyzing or otherwise filtering the data itself, is presented over IP networks.
Abstract: A system and method for recording and/or monitoring data by forwarding it, with or without analyzing or otherwise filtering the data itself. According to preferred embodiments of the present invention, the system and method are operative over IP networks. According to a preferred embodiment of the present invention, there is provided a system and method for forwarding data according to at least one characteristic of the data, such as the session's metadata for example, without analyzing or otherwise filtering the data itself. According to another preferred embodiment of the present invention, before the data is forwarded to the recording device, pre-processing algorithms are performed according to a system preset or according to one or more rules.
66 citations
Patent•
26 Apr 2004TL;DR: In this paper, a system and method for capturing, logging and retrieval of face-to-face interactions characterizing walk-in environments is presented, which consists of a device for capturing and storing one or more face to face interactions captured in the presence of the parties to the interaction, and a database for storing data and metadata information associated with the face-tface interactions captured.
Abstract: A system and method for capturing, logging and retrieval of face-to-face interactions characterizing walk-in environments. The system comprising a device for capturing and storing one or more face to face interactions captured in the presence of the parties to the interaction, and a database for storing data and metadata information associated with the face-to-face interactions captured.
53 citations
Patent•
10 Mar 2004
TL;DR: In this article, an apparatus, system, and method for the creation of interaction requests during or after a base interaction is presented. The interaction requests are put into feedback and action forms and are created in order to be used as drivers for the execution of follow up interactions associated with the base interaction.
Abstract: An apparatus, system, and method for the creation of interaction requests during or after a base interaction. The interaction requests are put into feedback and action forms and are based on content of the base interaction, created in order to be used as drivers for the execution of follow up interactions associated with the base interaction.
22 citations
Patent•
09 Aug 2004TL;DR: An apparatus and method for multimedia content based manipulation as mentioned in this paper comprises masking at least one part of the segment of an interaction, said masking can include the hiding, blurring, or alternatively, the enhancing or focusing on a region of interest.
Abstract: An apparatus and method for multimedia content based manipulation. The method comprises the masking at least one part of the segment of an interaction, said masking can include the hiding, blurring, or alternatively, the enhancing or focusing on a region of interest.
7 citations
Patent•
10 Mar 2004TL;DR: In this paper, an apparatus, system, and method for the creation of interaction requests during or after a base interaction is described. But the system is not suitable for the execution of follow up interactions associated with the base interaction.
Abstract: An apparatus, system, and method for the creation of interaction requests during or after a base interaction (16). The interaction requests (122, 132, 142, 152) are put into feedback and action forms (120, 122, 123, 125) and are based on content of the base interaction, created in order to be used as drivers for the execution of follow up interactions associated with the base interaction.