NICE Systems

About: NICE Systems is a based out in . It is known for research contribution in the topics: Session (computer science) & Audio signal. The organization has 277 authors who have published 197 publications receiving 5264 citations.

Method and apparatus for temporal speech scoring

Abstract: A method and apparatus for speech analysis, comprising detecting an at least one temporal characteristic of an at least one speech of an at least one speaker, and deducing an at least one quantitative score from the at least one temporal characteristic, where the at least one quantitative score indicates an at least one extent of an at least one behavioral aspect of the at least one speaker

System and method for estimating an expected waiting time for a person entering a queue

Abstract: A system and method for estimating an expected waiting time for a person entering a queue may receive image data captured from at least one image capture device during a period of time prior to the person entering the queue; calculate, based on the image data, one or more prior waiting time estimations, a queue handling time estimation, and a queue occupancy; assign a module weight to each of the one or more prior waiting time estimations and to the queue handling time estimation; generate, based on at least the calculations of the one or more prior waiting time estimations, the queue handling time estimation, and the respective module weights, a recent average handling time for the prior period of time; and determine the expected waiting time based on the recent average handling time and the queue occupancy.

Third party recording of data transferred using the IP protocol

Abstract: A method or apparatus for managing monitoring of packet data traffic of a packet switched telephony trunk connection, such as an IP trunk, wherein the data packets identify ports but monitoring is based on extension lines and the like. A mapping unit is used for obtaining mapping data that relates ports to respective individual connections or extension lines. A packet duplication unit copies data traffic from the trunk, and an associative access unit either stores or allows direct use of the data via the mapping information.

System and method for video content analysis-based detection, surveillance and alarm management

Abstract: An apparatus, system, and method for the creation of interaction requests during or after a base interaction. The interaction requests are put into feedback and action forms and are based on content of the base interaction, created in order to be used as drivers for the execution of follow up interactions associated with the base interaction.

Method and system for utilizing storage in network video recorders

Abstract: The subject matter discloses a method, comprising obtaining a current retention time of storage associated with a digital recorder; obtaining current bitrates of channels used to transmit video captured by edge devices communicating with the digital recorder. The method then determines change in compression rates to be allocated to at least a portion of the channels according to the current retention time and the current bitrates and transmits the change in compression rates to be allocated to the channels to edge devices communicating with the digital recorder. The method can be implemented in a system in which several digital recorders use the same storage.