NICE Systems

About: NICE Systems is a based out in . It is known for research contribution in the topics: Session (computer science) & Audio signal. The organization has 277 authors who have published 197 publications receiving 5264 citations.

Systems and methods for offer selection and reward distribution learning

Abstract: Methods and systems for selecting an offer from a set of offers to be served to one or more respondents. In some embodiments, for each of the offers, an expected reward distribution is obtained comprising an estimate of the distribution over time of reward received in response to the offer. Requests are received for the selection of an offer and in response to each request an offer is selected with the selection depending at least partially on the expected reward distribution. The expected reward distributions are updated in repeated update operations after the initial serving of each offer, the updating being based on an observed distribution of reward received in response to the servings of the offer. The updated expected reward distribution is then used in the next selection of an offer. Update operations may take place before a complete set of response data is received.

Concurrent recordings of telephonic interactions

Abstract: A method comprising that in response to a beginning of a telephonic interaction in a local telephony system concurrently activating recordations of the telephonic interaction in a plurality of recorders operative parallelly and independently to obtain a plurality of recordings of the interaction corresponding to the plurality of recorders, and further in response to an ending of the telephonic interaction in the local telephony system concurrently terminating the recordations of the telephonic interaction in the plurality of the recorders, thereby providing the plurality of recordings of the interaction corresponding to the plurality of recorders, and subsequently selecting at least one recording among the plurality of the recordings of the interaction based on acquired data related to the quality of recordings associated the recordations, and an apparatus for performing the same.

System and method for engaging a mobile device

Abstract: A system and method for engaging a mobile device. An event related to an application may be captured on a mobile device by code embedded in the application. Information related to the event may be sent to a server. A server may compute a next best action to take. A communication channel may be selected based on the event and based on a set of rules. A session may be established according to the selected communication channel.

System and method for relative storage of video data

Abstract: System and method for compressing and decompressing of differentially encoded video streams. I-frames of the encoded video stream may be relatively compressed and decompressed, thereby reducing video data size of an already encoded video stream. Compression and decompression may be lossless processes and may typically require relatively low processing power and small memory sizes.

Method, system and apparatus for reliably transmitting packets of an unreliable protocol

Abstract: A method for reliably communicating unreliable protocol packets by encapsulating one or more unreliable protocol packets in a packet constructed according to a predefined format. The method further employs an acknowledgement mechanism whereby a receiver of packets acknowledges reception by responding with a packet containing information pertaining to received packets. A sender retransmits packets for which no acknowledgement was received within a predefined period of time.