State University of Makassar

About: State University of Makassar is a education organization based out in Makassar, Indonesia. It is known for research contribution in the topics: Population & Competence (human resources). The organization has 2603 authors who have published 2373 publications receiving 6848 citations. The organization is also known as: Makassar State University & UNM.

Analysis of Student Satisfaction Toward Quality of Service Facility

Abstract: The development of higher education is very rapid rise to the tight competition both public universities and private colleges. XYZ University realized to win the competition, required continuous quality improvement, including the quality of existing service facilities. Amenities quality services is believed to support the success of the learning activities and improve user satisfaction. This study aims to determine the extent to which the quality of the services effect on user satisfaction. The research method used is survey-based questionnaire that measure perception and expectation. The results showed a gap between perception and expectations of the respondents have a negative value for each item. This means XYZ service facility at the university is not currently meet the expectations of society members. Three service facility that has the lowest index is based on the perception of respondents is a laboratory (2.56), computer and multimedia (2.63) as well as wifi network (2.99). The magnitude of the correlation between satisfaction with the quality of service facilities is 0.725 which means a strong and positive relationship. The influence of the quality of service facilities to the satisfaction of the students is 0.525 meaning that the variable quality of the services facility can explain 52.5% of the variable satisfaction. The study provided recommendations for improvements to enhance the quality of services facility at the XYZ university facilities.

Developing a Model of Teaching Reading Comprehension for EFL Students.

Abstract: This study aimed at designing a model of teaching reading comprehension based on the objectives of teaching reading at the senior high school and  the teachers’ understanding of the school curriculum and to describe the implementation of the model. The subject consisted of 24 teachers, 167 students of five SMAs (senior high schools) in South Sulawesi, Indonesia. This developmental study had five steps: analysis, design, development, implementation, and evaluation. The result indicates that the model significantly increases the reading comprehension of EFL students (M= -14.43114), t(166) = -16.155, p <.05. The teachers and students stated that the learning condition, teaching and learning process, reading comprehension, instructional reading materials, and teachers’ teaching performance were well established. This interactive model improved the reading comprehension of the students significantly. Thus, it is an alternative model of teaching reading for EFL students.

Research Methods in TEFL Studies: Descriptive Research, Case Study, Error Analysis, and R & D

Abstract: Articles published in International journals have rich potentials of learning sources since their publication has been scholarly processed through the hands of journal editors. Readers can get a lot of benefits from them. One lesson we might get is the way the writers conducted their researches. Thus, we can learn the research methods from the models found in journal articles. This paper will elaborate the research methods used in the teaching of English as a foreign language (TEFL). The elaboration is formulated from the research methods used by journal article writers around the world. A number of international journal articles in TEFL are taken as the corpus of the study. Using a grounded theory, varieties of research methods in TEFL are investigated. Among of them are case study, quasi experiment, qualitative experiment, meta analysis, descriptive research, activity theory, error analysis, R & D, action research, research and development (R&D), and survey method. Due to the limited space, however, the paper will only describe four popular methods: descriptive research, case study, error analysis, and R & D. The description of each method is supported with examples found in international journal articles published around the world.