Institution
Texas A&M University
Education•College Station, Texas, United States•
About: Texas A&M University is a(n) education organization based out in College Station, Texas, United States. It is known for research contribution in the topic(s): Population & Finite element method. The organization has 72169 authors who have published 164372 publication(s) receiving 5764236 citation(s).
Papers published on a yearly basis
Papers
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TL;DR: In this article, the authors examined the link between firm resources and sustained competitive advantage and analyzed the potential of several firm resources for generating sustained competitive advantages, including value, rareness, imitability, and substitutability.
Abstract: Understanding sources of sustained competitive advantage has become a major area of research in strategic management. Building on the assumptions that strategic resources are heterogeneously distributed across firms and that these differences are stable over time, this article examines the link between firm resources and sustained competitive advantage. Four empirical indicators of the potential of firm resources to generate sustained competitive advantage-value, rareness, imitability, and substitutability are discussed. The model is applied by analyzing the potential of several firm resources for generating sustained competitive advantages. The article concludes by examining implications of this firm resource model of sustained competitive advantage for other business disciplines.
43,350 citations
Journal Article•
TL;DR: In this paper, the authors describe the development of a 22-item instrument (called SERVQUAL) for assessing customer perceptions of service quality in service and retailing organizations, and the procedures used in constructing and refining a multiple-item scale to measure the construct are described.
Abstract: This paper describes the development of a 22-item instrument (called SERVQUAL) for assessing customer perceptions of service quality in service and retailing organizations. After a discussion of the conceptualization and operationalization of the service quality construct, the procedures used in constructing and refining a multiple-item scale to measure the construct are described. Evidence of the scale's reliability, factor structure, and validity on the basis of analyzing data from four independent samples is presented next. The paper concludes with a discussion of potential applications of the scale.
20,778 citations
TL;DR: The attainment of quality in products and services has become a pivotal concern of the 1980s as discussed by the authors, while quality in tangible goods has been described and measured by marketers, quality in services is la...
Abstract: The attainment of quality in products and services has become a pivotal concern of the 1980s. While quality in tangible goods has been described and measured by marketers, quality in services is la...
15,224 citations
University of Michigan1, University of Massachusetts Amherst2, University of New Mexico3, University of British Columbia4, Texas A&M University5, University of Minnesota6, University of Warwick7, Dalhousie University8, Colorado School of Mines9, University of Ljubljana10, Graz University of Technology11, Louisiana State University12
TL;DR: M mothur is used as a case study to trim, screen, and align sequences; calculate distances; assign sequences to operational taxonomic units; and describe the α and β diversity of eight marine samples previously characterized by pyrosequencing of 16S rRNA gene fragments.
Abstract: mothur aims to be a comprehensive software package that allows users to use a single piece of software to analyze community sequence data. It builds upon previous tools to provide a flexible and powerful software package for analyzing sequencing data. As a case study, we used mothur to trim, screen, and align sequences; calculate distances; assign sequences to operational taxonomic units; and describe the alpha and beta diversity of eight marine samples previously characterized by pyrosequencing of 16S rRNA gene fragments. This analysis of more than 222,000 sequences was completed in less than 2 h with a laptop computer.
14,946 citations
TL;DR: In this article, the authors show that service quality relates to retention of customers at the aggregate level, as other research has indicated, and evidence of its impact on customers' behavioral responses should be detectable.
Abstract: If service quality relates to retention of customers at the aggregate level, as other research has indicated, then evidence of its impact on customers’ behavioral responses should be detectable. Th...
9,893 citations
Authors
Showing all 72169 results
| Name | H-index | Papers | Citations |
|---|---|---|---|
| Yi Chen | 217 | 4342 | 293080 |
| Scott M. Grundy | 187 | 841 | 231821 |
| Evan E. Eichler | 170 | 567 | 150409 |
| Yang Yang | 164 | 2704 | 144071 |
| Martin Karplus | 163 | 831 | 138492 |
| Robert Stone | 160 | 1756 | 167901 |
| Philip Cohen | 154 | 555 | 110856 |
| Claude Bouchard | 153 | 1076 | 115307 |
| Jongmin Lee | 150 | 2257 | 134772 |
| Zhenwei Yang | 150 | 956 | 109344 |
| Vivek Sharma | 150 | 3030 | 136228 |
| Frede Blaabjerg | 147 | 2161 | 112017 |
| Steven L. Salzberg | 147 | 407 | 231756 |
| Mikhail D. Lukin | 146 | 606 | 81034 |
| John F. Hartwig | 145 | 714 | 66472 |