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Institution

Tilburg University

EducationTilburg, Noord-Brabant, Netherlands
About: Tilburg University is a education organization based out in Tilburg, Noord-Brabant, Netherlands. It is known for research contribution in the topics: Population & Anxiety. The organization has 5550 authors who have published 22330 publications receiving 791335 citations.


Papers
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Journal ArticleDOI
TL;DR: Some usability and interpretability issues for single-strategy cognitive assessment models are considered and an example shows that these models can be sensitive to cognitive attributes, even in data designed to well fit the Rasch model.
Abstract: Some usability and interpretability issues for single-strategy cognitive assessment models are considered. These models posit a stochastic conjunctive relationship between a set of cognitive attributes to be assessed and performance on particular items/tasks in the assessment. The models considered make few assumptions about the relationship between latent attributes and task performance beyond a simple conjunctive structure. An example shows that these models can be sensitive to cognitive attributes, even in data designed to well fit the Rasch model. Several stochastic ordering and monotonicity properties are considered that enhance the interpretability of the models. Simple data summaries are identified that inform about the presence or absence of cognitive attributes when the full computational power needed to estimate the models is not available.

836 citations

Journal ArticleDOI
TL;DR: In this paper, the specific experience of anger and dissatisfaction and their effects on customers' behavioral responses to failed service encounters across industries are investigated and the implications of these findings for services marketing theory and practice are delineated.
Abstract: This article investigates the specific experience of anger and dissatisfaction and their effects on customers' behavioral responses to failed service encounters across industries. Study 1 demonstrates that anger and dissatisfaction are qualitatively different emotions with respect to their idiosyncratic experiential content. Study 2 builds on these findings and shows how anger and service encounter dissatisfaction differentially affect customer behavior. It provides empirical support for the contention that anger mediates the relationship between service encounter dissatisfaction and customers' behavioral responses. The findings of Study 2 diverge from previous findings in marketing on the interrelationships between customer satisfaction/dissatisfaction, related consumption emotions, and customers' behavioral responses to service failure. The implications of these findings for services marketing theory and practice are delineated.

818 citations

Journal ArticleDOI
TL;DR: The authors proposed a regret regulation theory that distinguishes regret from related emotions, specifies the conditions under which regret is felt, the aspects of the decision that are regretted, and the behavioral implications.

811 citations

Journal ArticleDOI
TL;DR: In this article, the authors review the international entry mode choice literature, identify weaknesses and shortcomings, and provide suggestions on how researchers can add to the knowledge of mode choice and help managers make better international boundary decisions.

807 citations

Journal ArticleDOI
TL;DR: In this article, the authors show that market power increases loan portfolio risk, but this risk may be offset in part by higher equity capital ratios, and that banks with a higher degree of market power also have less overall risk exposure.
Abstract: Under the traditional “competition-fragility” view, more bank competition erodes market power, decreases profit margins, and results in reduced franchise value that encourages bank risk taking. Under the alternative “competition-stability” view, more market power in the loan market may result in higher bank risk as the higher interest rates charged to loan customers make it harder to repay loans, and exacerbate moral hazard and adverse selection problems. The two strands of the literature need not necessarily yield opposing predictions regarding the effects of competition and market power on stability in banking. Even if market power in the loan market results in riskier loan portfolios, the overall risks of banks need not increase if banks protect their franchise values by increasing their equity capital or engaging in other risk-mitigating techniques. We test these theories by regressing measures of loan risk, bank risk, and bank equity capital on several measures of market power, as well as indicators of the business environment, using data for 8,235 banks in 23 developed nations. Our results suggest that—consistent with the traditional “competition-fragility” view—banks with a higher degree of market power also have less overall risk exposure. The data also provides some support for one element of the “competition-stability” view—that market power increases loan portfolio risk. We show that this risk may be offset in part by higher equity capital ratios.

805 citations


Authors

Showing all 5691 results

NameH-indexPapersCitations
David M. Fergusson12747455992
Johan P. Mackenbach12078356705
Henning Tiemeier10886648604
Allen N. Berger10638265596
Thorsten Beck9937362708
Luc Laeven9335536916
William J. Baumol8546049603
Michael H. Antoni8443121878
Russell Spears8433631609
Wim Meeus8144522646
Daan van Knippenberg8022325272
Wolfgang Karl Härdle7978328934
Aaron Cohen7841266543
Jan-Benedict E.M. Steenkamp7417836059
Geert Hofstede72126103728
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Performance
Metrics
No. of papers from the Institution in previous years
YearPapers
202369
2022205
20211,274
20201,206
20191,097
20181,038