Institution
University of Houston
Education•Houston, Texas, United States•
About: University of Houston is a education organization based out in Houston, Texas, United States. It is known for research contribution in the topics: Population & Poison control. The organization has 23074 authors who have published 53903 publications receiving 1641968 citations.
Topics: Population, Poison control, Anxiety, Context (language use), Catalysis
Papers published on a yearly basis
Papers
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TL;DR: An empirical test of organizational identification in the context of customer-company (C-C) relationships indicated that customers do indeed identify with organizations and that C-C identification positively impacts both product utilization behavior and extra-role behavior even when the effect of brand perception is accounted for.
Abstract: This article presents an empirical test of organizational identification in the context of customer–company (C-C) relationships. It investigates whether customers identify with companies and what the antecedents and consequences of such identification are. The model posits that perceived company characteristics, construed external image, and the perception of the company’s boundary-spanning agent lead to C-C identification. In turn, such identification is expected to impact both in-role behavior (i.e., product utilization) as well as extra-role behavior (i.e., citizenship). The model was tested in a consultative selling context of pharmaceutical sales reps calling on physicians. Results from the empirical test indicated that customers do indeed identify with organizations and that C-C identification positively impacts both product utilization behavior and extra-role behavior even when the effect of brand perception is accounted for. Second, the study found that the organization’s characteristics as well as the salesperson’s characteristics contributed to the development of C-C identification.
878 citations
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ExxonMobil1, University of Houston2, University of Pretoria3, University of Nebraska–Lincoln4, University of Texas at Austin5, New Mexico State University6, University of Texas at Arlington7, University of South Carolina8, University of Toronto9, University of the Balearic Islands10, Chevron Corporation11, University of Saskatchewan12, University of Fribourg13, Royal Dutch Shell14
TL;DR: Catuneanu et al. as discussed by the authors used a neutral approach that focused on model-independent, fundamental concepts, because these are the ones common to various approaches and this search for common ground is what they meant by "standardization", not the imposition of a strict, inflexible set of rules for the placement of sequence-stratigraphicsurfaces.
872 citations
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TL;DR: Results indicated that contrary to popular belief, employees with low levels of product/industry knowledge and low experience benefit the most from leadership behaviors that are empowering, whereas high-knowledge and experienced employees reap no clear benefit.
Abstract: This research focuses on the impact of leadership empowerment behavior (LEB) on customer service satisfaction and sales performance, as mediated by salespeople’s self-efficacy and adapt ability. Moreover, the authors propose an interactive relationship whereby LEB will be differentially effective as a function of employees’ empowerment readiness. The authors’ hypotheses are tested using survey data from a sample of 231 salespeople in the pharmaceutical field, along with external ratings of satisfaction from 864 customers and archival sales performance information. Results indicated that contrary to popular belief, employees with low levels of product/industry knowledge and low experience benefit the most from leadership behaviors that are empowering, whereas high-knowledge and experienced employees reap no clear benefit. The authors conclude with directions for future research and application.
851 citations
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TL;DR: In this article, a model of the antecedents and consequences of perceived organizational support (POS) and leader-member exchange (LMX) was examined, and it was predicted that organizational justice (procedural and distributive justice) and organizational practices that provide recognition to the employee (feelings of inclusion and recognition from upper management) would influence POS.
Abstract: This study examined a model of the antecedents and consequences of perceived organizational support (POS) and leader-member exchange (LMX). It was predicted that organizational justice (procedural and distributive justice) and organizational practices that provide recognition to the employee (feelings of inclusion and recognition from upper management) would influence POS. For LMX, it was predicted that leader reward (distributive justice and contingent rewards) and punishment behavior would be important antecedents. Results based on a sample of 211 employee-supervisor dyads indicated that organizational justice, inclusion, and recognition were related to POS and contingent rewards were related to LMX. In terms of consequences, POS was related to employee commitment and organizational citizenship behavior, whereas LMX predicted performance ratings.
850 citations
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TL;DR: The authors reviewed four approaches that address the relation between working memory and math: dual task studies establishing the role of working memory during on-line math performance; individual difference studies examining working memory in children with math difficulties; studies of working attention as a predictor of mathematical outcomes; and longitudinal studies of the relationship between working attention and math.
850 citations
Authors
Showing all 23345 results
Name | H-index | Papers | Citations |
---|---|---|---|
Matthew Meyerson | 194 | 553 | 243726 |
Gad Getz | 189 | 520 | 247560 |
Eric Boerwinkle | 183 | 1321 | 170971 |
Pulickel M. Ajayan | 176 | 1223 | 136241 |
Zhenan Bao | 169 | 865 | 106571 |
Marc Weber | 167 | 2716 | 153502 |
Steven N. Blair | 165 | 879 | 132929 |
Martin Karplus | 163 | 831 | 138492 |
Dongyuan Zhao | 160 | 872 | 106451 |
Xiang Zhang | 154 | 1733 | 117576 |
Jan-Åke Gustafsson | 147 | 1058 | 98804 |
James M. Tour | 143 | 859 | 91364 |
Guanrong Chen | 141 | 1652 | 92218 |
Naomi J. Halas | 140 | 435 | 82040 |
Antonios G. Mikos | 138 | 694 | 70204 |