University of Memphis

About: University of Memphis is a education organization based out in Memphis, Tennessee, United States. It is known for research contribution in the topics: Population & Poison control. The organization has 7710 authors who have published 20082 publications receiving 611618 citations. The organization is also known as: U of M.

The Effects of Perceived Management Concern for Frontline Employees and Customers on Turnover Intentions: Moderating Role of Employment Status

Abstract: This study develops and tests a turnover intentions model, which examines the effects of frontline employees' perceptions of management concern for employees and customers on turnover intentions, m...

Race and class bias in qualitative research on women

Abstract: Exploratory studies employing volunteer subjects are especially vulnerable to race and class bias. This article illustrates how inattention to race and class as critical dimensions in women's lives can produce biased research samples and lead to false conclusions. It analyzes the race and class background of 200 women who volunteered to participate in an in-depth study of Black and White professional, managerial, and administrative women. Despite a multiplicity of methods used to solicit subjects, White women raised in middle-class families who worked in male-dominated occupations were the most likely to volunteer, and White women were more than twice as likely to respond to media solicitations or letters. To recruit most Black subjects and address their concerns about participation required more labor-intensive strategies involving personal contact. The article discusses reasons for differential volunteering and ways to integrate race and class into qualitative research on women.

Wit and humor in discourse processing

Abstract: Humor and wit are complex cognitive, social, and linguistic phenomena that are relevant to research in text comprehension, pragmatics, and discourse processing We begin by presenting a taxonomy of jokes and wit as a useful, descriptive tool Next, we argue that humor processing may occur in a parallel rather than serial fashion by contrasting a serial‐processing, incongruity‐resolution model with an alternative dual‐processing model We subsequently endorse a theory of speech acts as a theoretical framework for the consideration of wit in discourse processing Specifically, we argue that detailed analytical theories such as Allen's (1983) are needed to clarify the semantic and computational foundations of humor and wit We present a taxonomy of the social functions of wit and argue that the consideration of wit as a plan for the fulfillment of social and discourse goals will enrich our theories of conversation