scispace - formally typeset
Search or ask a question

Showing papers by "University of Westminster published in 1970"


Journal ArticleDOI
TL;DR: The results of a recent wide-ranging study which explores the attitudes that developers and managers have to software quality generally, and to the introduction and use of quality-oriented working practices specifically are presented.
Abstract: For an organisation to get the biggest increase in software quality that it can from introducing a more formal and quality-focused process of software development, the attitudes that developers and managers have to any new working practices must be understood, listen to and accommodated. It is only then that software quality will be improved and sustained in the long-term. This paper presents the results of a recent wide-ranging study which explores the attitudes that developers and managers have to software quality generally, and to the introduction and use of quality-oriented working practices specifically. The study is based on the analysis of over two hundred questionnaire responses from software developers and managers in a number of organisations. All of these organisations either had, or were in the process of introducing, a formal quality management system. The study found that developers and managers often had markedly different perspectives on the usefulness and scope of mechanisms for software quality. Sometimes managers were more enthusiastic about a particular mechanism for example the collection and use of software metrics. Whilst at other times developers were more keen on a particular mechanism for example the use of standards. The study also revealed some interesting goal variations between developers and managers. For instance developers rated software reliability as a much more important organisational goal than managers did Conversely, and probably more predictably, managers rated low costs as a much more important organisational goal than developers did. Clearly such goal incongruence would seem a potential source of quality problems. Transactions on Information and Communications Technologies vol 11, © 1995 WIT Press, www.witpress.com, ISSN 1743-3517

3 citations


Journal ArticleDOI
01 Jan 1970
TL;DR: The relationship between audience and the reality show Big Brother, with a special focus on the engagement of the former with the way participants on the program behave, was examined in this paper.
Abstract: This article deals with the relationship between audience and the reality show Big Brother, offering a special focus on the engagement of the former with the way participants on the program behave. This work is based on a multi-methodological research, with quantitative and qualitative results, that took place in the United Kingdom in the years of 2001 and 2002. The author not only introduces a range of data showing a high level of engagement of the Big Brother audience, but also outlines its socioeconomic context. The research shows that the social and performative aspects of the program are vital for an understanding of its success. The moments of authenticity grasped by the audience are fundamental for its engagement with the social-cultural debates raised by Big Brother.

1 citations