Wichita State University

About: Wichita State University is a education organization based out in Wichita, Kansas, United States. It is known for research contribution in the topics: Population & Poison control. The organization has 4988 authors who have published 9563 publications receiving 253824 citations. The organization is also known as: WSU & Fairmount College.

The Effects of Service and Consumer Product Knowledge on Online Customer Loyalty

Abstract: Customer loyalty is a key d river o f financial p erformance f or o nline firms. The e ffect o f service q uality o n customer loyalty h as b een well es tablished. Y et, there is a p aucity o f r esearch that has s tudied the c ost o f obtaining s ervice quality d uring t he s ervice process a nd t he s ervice outcome i nfluenced by s uch cost. We extend p revious re search a nd p ropose t he 3S Customer Loyalty M odel b y integrating s acrifice and s ervice outcome a s a dditional i mportant service d imensions t ogether with service q uality when p redicting o nline customer loyalty, and examining how their influences on loyalty vary across customers with different degrees of product k nowledge. Further, we t heorize t hat service quality a nd sacrifice -- as service p rocess d imensions influence s ervice o utcome, and w e theorize h ow “ live help” technology improves customer p erceptions o f service q uality and s acrifice. T he e mpirical r esults indicate that 1 ) c ustomer loyalty i ncreases w ith h igher perceived service quality, lower perceived sacrifice, and better perceived service outcome, 2) service quality and s acrifice i nfluence s ervice o utcome, 3 ) c ustomer p roduct k nowledge n egatively moderates the relationship b etween s ervice q uality a nd o nline c ustomer l oyalty and p ositively moderates t he relationship between s acrifice a nd customer loyalty, and 4 ) live h elp technology en hances service q uality a nd r educes sacrifice. These findings support the theoretical importance of including sacrifice and service outcome (parallel with s ervice quality) as a ntecedents of online customer loyalty. O ur s tudy a lso a dvances t he t heoretical understanding o f what service p rocess c onsists of and how t he s ervice p rocess (i.e. s ervice q uality and sacrifice) influences service outcome.

Minimal precedence constraints for integrated assembly and execution planning

Abstract: Assembly planning is an important step in the design-to-fabrication conversion process. In order to maintain the maximum flexibility, it is important to minimally constrain the planning process. It is also important to generate plans that can be successfully completed in the most effective manner using the available assembly cell. In this research the authors define the minimal precedence constraint concept and address two issues: i) generation and representation of minimal precedence constraints for assembly components and ii) determination of the existence of a global execution plan by analyzing the minimal precedence constraint interactions with cell constraints. The minimal precedence constraint concept is also extended to determining constraints for liaisons as presented by DeFazio and Whitney (1987).

Media and Conditions for the Growth of Halophilic and Halotolerant Bacteria and Archaea

Abstract: An awareness of haloarchaea has existed since ancient times, with published descriptions of “red waters” associated with salt mining, the “red heat” of salted hides, and the “reddening” of salted fish (Bass-Becking 1931; Kurlansky 2002) For a society without refrigeration, the economic impact of codfish deterioration garnered particular attention, with Farlow (1878) oft cited as the first to publish on what were presumably haloarchaea The early growth media of Eddington (1887) and Le Dantec (1891) reflected natural high-protein substrates, using beef peptone, gelatins, and fish broths, solidified with agar, flour, or bread paste While some early studies used pieces of fish soaked in various brines (Hoye 1908; Klebahn 1919; Harrison and Kennedy 1922), many included ground cod or a cod broth, or media based on beef bouillon or beef gelatin (Beckwith 1911; Bitting 1911; Becker 1912; Kellerman 1915; Clayton and Gibbs 1927; Velu 1929) Milk was introduced as a preferred organic constituent by Bitting (1911) and Kellerman (1915), but was popularized by Lockhead (1934) Rice flour, wheat flour or whole rice grains often were used as gelling agents (Clayton and Gibbs 1927; Robertson 1931; Boury 1934; Gibbons 1937) Silica gel was suggested to reduce organic content of solidified media (Hanks and Weintraub 1936; Moore 1940 1941) It was recognized that alkaline culture conditions were useful for growing certain halophilic microbes (Stather and Liebscher 1929) and that halophilic obligate anaerobes could be grown on a cooked meat medium (Baumgartner 1937) The seminal paper of Harrison and Kennedy (1922) focused on the difficulties of growing the organisms responsible for red discolorations on salted fish, trying many media recipes including those based on cider, milk, broths, sugars, and potatoes While the red organisms proved difficult to isolate, as an aside, the paper discusses a broad diversity of non-red halophilic organisms that were more easily isolated on these media

Torn Between God, Family, and Money: The Changing Profile of Lebanon's Religious Terrorists

Abstract: Based upon this researcher's prior work and the conceptual denouement from geocultural immobility to religious terrorism, the author speculates that the reverse may be achieved and a zealot's motivation for religious terrorism might be purged once his or her basic Moslovian needs are fulfilled. Thus, this article attempts to empirically assess in some elements of Hizbullah, the effect of newly found wealth, money, and family exigencies on the Lebanese Shi'a's religious zealotry, his or her perceived religious commitments, and their acts of terrorism. This research concluded that Hizbullah in Lebanon, an organization originally established as a religious network with narrowly defined politico-socioeconomic goals, has eroded. Many of its individual cells now serve primarily their own self-interest instead of their perception of God's will. These cells are defying Hizbullah's main leadership wishes and committing criminal actions designed to serve cell or family interests. Its sophisticated network is alread...

Expressive Responses to News Stories About Extremist Groups: A Framing Experiment

Abstract: With the tension between national security and civil liberties as a backdrop, this study examines responses to news coverage of activist groups. This 2 3 2e xperiment presented participants with news stories about government efforts to restrict the civil liberties of an ‘‘extremist’’ individual or group (news frame) advocating for a cause supported or opposed by the respondent (cause predisposition). Willingness to take expressive action was greatest for individual-framed stories about a cause opposed by the respondent and for groupframed stories about a cause supported by the respondent. We contend that when reporters frame stories about extremist groups around individuals, fewer people will speak out in favor of causes they agree with and more will rally against causes they oppose.