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JournalISSN: 1463-5771

Benchmarking: An International Journal

About: Benchmarking: An International Journal is an academic journal. The journal publishes majorly in the area(s): Benchmarking & Supply chain. It has an ISSN identifier of 1463-5771. Over the lifetime, 1534 publication(s) have been published receiving 39220 citation(s). more


Journal ArticleDOI: 10.1108/14635770510609015
Abstract: Purpose – To introduce and provide an overview of the various issues related to environmental (green) supply chain management performance measurement.Design/methodology/approach – The work relies on experiences, case studies and other literature related to performance measurement in environmental supply chains. It seeks to integrate works in supply chain management, environmental management, and performance management into one framework. A systems framework forms the discussion outline with a focus on controls/pressures, inputs, tools, and outputs as major categories for evaluation and review.Findings – Provides an integrative framework for study, design and evaluation of green supply chain management performance tools. The findings also identify a number of issues that need to still be addressed.Research limitations/implications – We have only one design of the issues in which numerous categorizations could be provided. There is limited research in this area and new and current models/developments can pr... more

Topics: Supply chain risk management (67%), Supply chain (63%), Supply chain management (63%) more

1,214 Citations

Journal ArticleDOI: 10.1108/14635770410532624
Albert P.C. Chan1, Ada P.L. Chan2Institutions (2)
Abstract: The construction industry is dynamic in nature. The concept of project success has remained ambiguously defined in the construction industry. Project success is almost the ultimate goal for every project. However, it means different things to different people. While some writers consider time, cost and quality as predominant criteria, others suggest that success is something more complex. The aim of this paper is to develop a framework for measuring success of construction projects. In this paper, a set of key performance indicators (KPIs), measured both objectively and subjectively are developed through a comprehensive literature review. The validity of the proposed KPIs is also tested by three case studies. Then, the limitations of the suggested KPIs are discussed. With the development of KPIs, a benchmark for measuring the performance of a construction project can be set. It also provides significant insights into developing a general and comprehensive base for further research. more

Topics: Performance indicator (72%), Construction management (59%), Pre-construction services (58%) more

614 Citations

Journal ArticleDOI: 10.1108/14635770010378909
Kim M. Henderson1, James R. Evans2Institutions (2)
Abstract: The Six Sigma phenomenon has followed the TQM movement as the latest thrust for many companies seeking to improve their performance and effectiveness. The purpose of this paper is to review the basic concepts of Six Sigma, its benefits, and successful approaches for implementation. In particular, we benchmark the practices of the General Electric Company, one of the leaders and innovators in implementing the process. We conclude that keys for successful implementation include upper management support and involvement, organizational infrastructure, training, tools, and links to human resources‐based actions. more

Topics: Design for Six Sigma (64%), Human performance technology (62%), Six Sigma (59%) more

416 Citations

Journal ArticleDOI: 10.1108/14635770810903132
Rajesh Singh1, Suresh Garg1, S.G. Deshmukh2Institutions (2)
Abstract: Purpose – SMEs are considered as engine for economic growth all over the world. After the globalization of market, SMEs have got many opportunities to work in integration with large‐scale organizations. They cannot exploit these opportunities and sustain their competitiveness if they focus only on certain aspects of their functioning and work in isolation. This paper tries to identify the major areas of strategy development by SMEs for improving competitiveness of SMEs in globalised market.Design/methodology/approach – About 134 research papers, mainly from referred international journals are reviewed to identify thrust areas of research. On the basis of review, gaps are identified and research agenda is proposed.Findings – SMEs have not given due attention for developing their effective strategies in the past. They are localized in functioning. On export fronts SMEs face many constraints due to lack of resources and poor innovative capabilities. For sustaining their competitiveness, they have to benchmar... more

331 Citations

Journal ArticleDOI: 10.1108/14635770610690410
Ozden Bayazit1Institutions (1)
Abstract: Purpose – To provide a good insight into the use of analytic network process (ANP) that is a multiple criteria decision‐making methodology in evaluating supplier selection problems.Design/methodology/approach – Supplier selection problems are multi‐objective problems which have many qualitative and quantitative concerns. In this study, an ANP model is proposed in evaluating supplier selection process as a framework to help managers.Findings – It is shown that ANP can be used as a decision analysis tool to solve multi‐criteria supplier selection problems that contain interdependencies.Research limitations/implications – ANP is a complex methodology and requires more comparisons than the traditional AHP and it increases the effort.Originality/value – Provides an effective framework to guide managers for evaluating suppliers. more

270 Citations

No. of papers from the Journal in previous years

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Journal's top 5 most impactful authors

Siba Sankar Mahapatra

17 papers, 477 citations

Angappa Gunasekaran

12 papers, 456 citations

Chandrasekharan Rajendran

11 papers, 772 citations

Saurav Datta

9 papers, 217 citations

Srikanta Routroy

8 papers, 150 citations

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