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Showing papers in "Business and Professional Communication Quarterly in 2021"


Journal ArticleDOI
TL;DR: In this article, an assessment tool based on Service-Learning (S-L) for developing business and professional communication skills in business school students in India (N = 117) was developed.
Abstract: The instructor developed an assessment tool based on Service-Learning (S-L) for developing business and professional communication (BPC) skills in business school students in India (N = 117). The s...

10 citations


Journal ArticleDOI
TL;DR: This paper examined how and why 20 instructors in introductory service courses enact their pedagogical values and address current concerns (e.g., personal branness) and found that 20 instructors (17 tenure-line and 3 nontenure-line) performed well.
Abstract: This study examines how and why 20 instructors (17 tenure-line and 3 nontenure-line) in introductory service courses enact their pedagogical values and address current concerns (e.g., personal bran...

8 citations


Journal ArticleDOI
TL;DR: This paper analyzed the self-rated writing skills of graduating business majors and perceptions on how much these skills changed during college and found that subjective skill measures may be good proxies of objective skills.
Abstract: We analyze the self-rated writing skills of graduating business majors and perceptions on how much these skills changed during college. Subjective skill measures may be good proxies of objective sk...

8 citations


Journal ArticleDOI
TL;DR: In this paper, the authors compare how leading companies in Spain and in Spanish-speaking Latin America communicate corporate social responsibility or sustainability on their web pages, and find that the majority of them focus on profit rather than social responsibility.
Abstract: This study aims to compare how leading companies in Spain and in Spanish-speaking Latin America communicate corporate social responsibility or sustainability on their web pages. For this purpose, t...

6 citations


Journal ArticleDOI
TL;DR: The authors argue for using discourse analysis in business and management curricula to increase language awareness, using an ecolinguistic discourse analysis approach (Stibbe, 2015a) for t...
Abstract: This article argues for using discourse analysis in business and management curricula to increase language awareness. To that end, an ecolinguistic discourse analysis approach (Stibbe, 2015a) for t...

6 citations


Journal ArticleDOI
TL;DR: In response to COVID-19, educational stakeholders are transferring traditional, face-to-face instruction to the online learning environment as mentioned in this paper, and the purpose of this study was to determine if business i...
Abstract: In response to COVID-19, educational stakeholders are transferring traditional, face-to-face instruction to the online learning environment. The purpose of this study was to determine if business i...

5 citations


Journal ArticleDOI
TL;DR: This article conducted a study based on a gratitude journaling exercise over the course of a month by 58 American professionals (Study 1) and a survey of over 1,000 professionals. But the results showed that expressing thanks in the workplace involves thoughtfulness and skill.
Abstract: Expressing thanks in the workplace involves thoughtfulness and skill. Based on a gratitude journaling exercise over the course of a month by 58 American professionals (Study 1) and a survey of over...

4 citations


Journal ArticleDOI
TL;DR: Business adopted a terminology of sustainability to defend, then justify, and finally explain practices that acknowledged resource limitations as inherent in the business environment as mentioned in this paper, and they adopted a set of practices that acknowledge resource limitations.
Abstract: Business adopted a terminology of sustainability to defend, then justify, and finally explain practices that acknowledged resource limitations as inherent in the business environment. Tracing the r...

3 citations


Journal ArticleDOI
TL;DR: In this paper, an observational case study of a U.S. Army Corps of Engineers Resource Manager working with community members through a contested project is presented, using the Aristotelian concepts of e...
Abstract: This article presents an observational case study of a U.S. Army Corps of Engineers Resource Manager working with community members through a contested project. Using the Aristotelian concepts of e...

2 citations


Journal ArticleDOI
TL;DR: This paper used discourse maps in conjunction with genre and discourse analysis to teach communicative practices for contract negotiation, using one map as a baseline to evaluate the communicative practice of contract negotiation.
Abstract: This article reports on the use of discourse maps in conjunction with genre and discourse analysis to help teach communicative practices for contract negotiation. Using one map as a baseline to und...

2 citations


Journal ArticleDOI
TL;DR: This article explored the relationship between language features and instructor assessment of student writing and found that language features played a role in assessing student writing performance in a disciplinary business writing course, where language features play an important role in instructor assessment.
Abstract: Because few studies of disciplinary business writing have examined whether language features play a role in instructor assessment of student writing, this study explored the relationship between st...

Journal ArticleDOI
TL;DR: This article examined student perceptions of an online case study development experience where students wrote their own case studies about workplace communication processes and created accompanying pedagogical materials and shared their cases in small groups and engaged in dialogue.
Abstract: This study examined student perceptions of an online case study development experience where students wrote their own case studies about workplace communication processes and created accompanying pedagogical materials. Students then shared their cases in small groups and engaged in dialogue. Students from organizational communication classes at four universities completed preevaluations (n = 77) and postevaluations (n = 67), providing quantitative and qualitative data. Analyses suggested that students perceived that the experience enhanced their understanding of course materials, aided them in connecting course materials to the real world, and enabled them to reflect on their own and their classmates’ organizational experiences.

Journal ArticleDOI
D. Joel Whalen1
TL;DR: In this article, the authors present 12 teaching innovations presented at the 2020 Association for Business Communication (ABC) annual international conference held online due to the global COVID-19 pandemic.
Abstract: This article features 12 teaching innovations presented at the 2020 Association for Business Communication (ABC) annual international conference held online due to the global COVID-19 pandemic. Rea...

Journal ArticleDOI
D. Joel Whalen1
TL;DR: For example, the authors explored 13 teaching innovations presented at the 2020 Association for Business Communication (ABC) annual international conference hosted online. But the conference was not held in a large hotel ballroom.
Abstract: Readers can explore 13 teaching innovations presented at the 2020 Association for Business Communication (ABC) annual international conference hosted online. Typically held in a large hotel ballroo...