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Showing papers in "Business Communication Quarterly in 2010"


Journal ArticleDOI
TL;DR: The authors found that new accountancy graduates often begin their careers with inadequate oral communication skills, and that there is a lack of training for accountancy students to use oral communication in their interviews.
Abstract: International research findings and anecdotal evidence alike suggest that new accountancy graduates often begin their careers with inadequate oral communication skills. However, there is a lack of ...

130 citations


Journal ArticleDOI
TL;DR: In this paper, the authors provide a way of teaching about the recent award-winning film Slumdog Millionaire, and show how this film can be used in direct reference to concepts related to stereotypes.
Abstract: INSTRUCTORS OF INTERCULTURAL business communication courses inevitably face the challenge of providing cross-cultural experiences in the classroom, and students are eager to have real exposure to other cultures. One way of simulating the feel of entering another culture is through films. This article provides a way of teaching about the recent award-winning film Slumdog Millionaire. It shows how this film can be used in direct reference to concepts related to stereotypes— concepts that are discussed in most prominent intercultural communication textbooks. It also illustrates how survey results of Indians about their attitudes toward the movie can enrich the class discussion and preserve the voice of the culture of interest.

65 citations


Journal ArticleDOI
TL;DR: In this paper, the authors used a commercially available assessment to investigate the relationship between information literacy and the key business communication skill of business writing and found that information literacy scores obtained prior to instruction predicted performance in an undergraduate, upper-division business writing course.
Abstract: Although the business community increasingly recognizes information literacy as central to its work, there remains the critical problem of measurement: How should employers assess the information literacy of their current or potential workers? In this article, we use a commercially available assessment to investigate the relationship between information literacy and the key business communication skill of business writing. Information literacy scores obtained prior to instruction predicted performance in an undergraduate, upper-division business writing course. Similar results emerged regardless of whether participants considered English their best language.

38 citations



Journal ArticleDOI
TL;DR: Marilyn A. Dyrud as discussed by the authors is a full professor in the Communication Department, Oregon Institute of Technology, and has coedited the FOT column for a decade.
Abstract: Marilyn A. Dyrud is a full professor in the Communication Department, Oregon Institute of Technology, and has coedited the FOT column for a decade. She has been active in ABC for more than 20 years and is currently chair of its Teaching Committee. Address correspondence to Marilyn Dyrud, Communication Department, Oregon Institute of Technology, 3201 Campus Drive, Klamath Falls, OR 97601; email: marilyn. dyrud@oit.edu.

34 citations




Journal ArticleDOI
TL;DR: In this paper, the authors surveyed instructors teaching the introductory business communication course at colleges and universities across the United States and highlighted several cross-disciplinary commonalities and disparities, and called for more crossdisciplinary uniformity in contemporary business communication education.
Abstract: This study elucidates pedagogical differences and similarities between the ways in which instructors from business and communication disciplines teach the introductory business communication course During the spring of 2008, the authors surveyed 444 instructors teaching this course at colleges and universities across the United States Their findings highlight several cross-disciplinary commonalities and disparities The article discusses potential implications for the complementary and contradictory instructional approaches and call for more cross-disciplinary uniformity in contemporary business communication education

27 citations


Journal ArticleDOI
TL;DR: In this paper, students were surveyed to determine their perceived most effective method of assessment on writing assignments, and the results indicated students preference for a method that was more effective than other methods of assessment.
Abstract: Undergraduate business communication students were surveyed to determine their perceived most effective method of assessment on writing assignments. The results indicated students’ preference for a...

26 citations


Journal ArticleDOI
Carol Briam1
TL;DR: In this article, the authors describe how the 2006 comedy film, Outsourced, can be integrated into a course and show how Outsourced can help create an intercultural experience for students, serve as the basis for a case analysis of cross-cultural adjustment, give meaning to cultural concepts, and create powerful metaphorical images to expand classroom discussions to broader issues.
Abstract: Given that feature films can enhance the teaching of intercultural communication, this article describes in detail how the 2006 comedy film, Outsourced, can be integrated into a course. The article relates the film to four different functions of film and shows how Outsourced can help create an intercultural experience for students, serve as the basis for a case analysis of cross-cultural adjustment, give meaning to cultural concepts, and create powerful metaphorical images to expand classroom discussions to broader issues. Also explored are ways the film can be used in teaching advanced intercultural communication concepts.

24 citations


Journal ArticleDOI
TL;DR: Using Second Life as well, Kendra Carmichael, with the assistance of her colleagues, developed the fictional company AxeCorp that could more closely simulate the exigencies of a “real-world” corporate office than the two-dimensional website they had used previously as discussed by the authors.
Abstract: introduces students to the functionality of this virtual world. For the second, she morphs a traditional assignment into a new media one, the job interview. Using Second Life as well, Kendra Carmichael, with the assistance of her colleagues, developed the fictional company AxeCorp that could more closely simulate the exigencies of a “real-world” corporate office than the two-dimensional website they had used previously. Students were assigned various roles as employees and “real” executives were enlisted to fill supervisory positions. In the final article of the column, authors Jennifer and Christophe Veltsos provide a cautionary note. Although technology-mediated communication certainly provides a wealth of options for teaching and learning, it can also infringe on a student’s right to privacy, violate the fair use of intellectual property, or breach the regulations of the Family Educational Rights and Privacy Act. They provide excellent advice and resources for instructors who plan to incorporate new media in their courses.

Journal ArticleDOI
TL;DR: In this paper, the authors describe a YouTube video class project that is a natural fit with today's students because it involves cutting-edge social media while addressing a critical component of professional development.
Abstract: THE MILLENNIAL GENERATION embraces new technologies as a natural way of accessing and exchanging information, staying connected, and having fun. YouTube, a video-sharing site that allows users to upload, view, and share video clips, is among the latest “cool” technologies for enjoying quick laughs, employing a wide variety of corporate activities, and also communicating relevant, engaging instructional content for today’s students. This article describes a YouTube video class project that is a natural fit with today’s students because it involves cutting-edge social media while addressing a critical component of professional development— communication ethics. This project encourages critical thinking, creativity, and applied learning in a team environment using a “cool” new media tool.

Journal ArticleDOI
Han Yu1
TL;DR: In this paper, the authors suggest that business communication teachers examine and learn from workplace assessment methods to help students better understand and be better prepared for professional workplaces, and suggest that they use them in their own work.
Abstract: To help students better understand and be better prepared for professional workplaces, the author suggests that business communication teachers examine and learn from workplace assessment methods. ...


Journal ArticleDOI
TL;DR: In this paper, the effectiveness of instructional interventions that focus on proofreading and editing skills of first-year college students enrolled in business communication courses was evaluated using a pretest-post-test quasiexperimental control group design.
Abstract: This article summarizes a dissertation study designed to determine the effectiveness of instructional interventions that focus on proofreading and editing skills of first-year college students enrolled in business communication courses. The study used a pretest-posttest quasiexperimental control group design and collected data from 56 participants based on the results of the Grammar and Mechanics Diagnostic Assessment for two experimental groups and a control group. The results of the project were compiled and analyzed using descriptive statistics and a repeated measures analysis of variance.





Journal ArticleDOI
TL;DR: The unique format of the iMBA not only challenges the students to think about their education in a nontraditional format but also provokes faculty to create a learning environment that provides students with the skills, knowledge, and understanding to be successful graduates of the program as discussed by the authors.
Abstract: The unique format of the iMBA not only challenges the students to think about their education in a nontraditional format but also provokes faculty to create a learning environment that provides students with the skills, knowledge, and understanding to be successful graduates of the program. As the iMBA program continues, new challenges will be introduced and a better understanding of team teaching will be developed. The iMBA program provides educators with the opportunity to think beyond the traditional classroom environment and challenges them to work together. The lesson learned from the iMBA program regarding team teaching is that communication is the key to success.

Journal ArticleDOI
TL;DR: Wang et al. as discussed by the authors reported that the entire Time Inc. layoff and reorg memo from Ann Moore was sent to the Microsoft troops about layoffs and weak results, and the entire memo was leaked to the media.
Abstract: Rizhao Steel Chairman Du Shuanghua, an open letter to employees (N. Yu, Trans.). (2008, December 3). Dongfeng Dongfeng Forum. Retrieved from http://bbs.dfminfo.com.cn/ viewthread.php?tid=420631 Swisher, K. (2008, October 28). The entire Time Inc. layoff and reorg memo from Ann Moore. Retrieved from http://kara.allthingsd.com/20081028/the-entire-time-inc-layoffmemo-from-ann-moore Swisher, K. (2009, January 22). Steve Ballmer's entire memo to the Microsoft troops about layoffs and weak results. Retrieved from http://kara.allthingsd.com/20090122/steveballmers-entire-memo-to-the-microsoft-troops-about-layoffs-and-weak-results Sun Zhenyao layoffs and reorganization matters on the HP open letter to media. (2007, March 22). China PR Network. Retrieved from http://www.chinapr.com.cn/News/news/ 2415.shtml UT Starcom observed: Industry CEO in an open letter before the big layoffs (N. Yu, Trans.). (2005, May 18). IT168 radio. Retrieved from http://bbs.it168.com/thread-193221-1-1.html




Journal ArticleDOI
TL;DR: The concept of team teaching was introduced by Beavers and DeTurck as discussed by the authors, who suggest that team teaching is a little like participating in a semester-long jam session, where musicians who share a deep love for the music are encouraged to participate.
Abstract: TEAM TEACHING: ALTHOUGH the concept is some 40 years old, many still consider it a “new” methodology, and a fairly threatening one at that. Giving up control of what used to be a solo classroom venture requires detailed planning, trust in one’s fellow instructor(s), flexibility, and consistency in crucial details such as class goals and activities, learning outcomes, and grading. Thrice in my 30-year career I have been involved in team-teaching adventures: twice in my own department and once in a cross-curricular integrated senior project, still going strong in its 9th year. The departmental endeavors, sadly, have reverted to individual efforts. What makes team teaching successful? While the literature indicates a number of beneficial outcomes, such as exposing students to multiple perspectives and teaching styles, emphasizing collaboration across the disciples and within departments, blurring disciplinary boundaries, and encouraging innovative teaching methodologies, one of the true benefits, at least from this author’s point of view, lies in the excitement of a new undertaking with trusted colleagues and the ensuing commitment to maximize the educational experience. As Beavers and DeTurck, team teachers at the University of Pennsylvania, suggest, “Team teaching is a little like participating in a semesterlong jam session, where musicians who share a deep love for the

Journal ArticleDOI
TL;DR: Hudson, K., & Degast-Kennedy, K. (2009). Canadian border simulation at Loyalist College. Campus Technology. as mentioned in this paper. And, Jones, I. M., and Lee, P. E., used Second Life to teach operations management.
Abstract: Hudson, K., & Degast-Kennedy, K. (2009). Canadian border simulation at Loyalist College. Journal of Virtual Worlds Research, 2, 3-11. Jones, I. M. (2007, Winter). Teaching on the MUVE: Legal issues for businesses marketing in Second Life. Campus Technology. Retrieved from http://download.101com.com/CAM/ conf/2007/win/Jones_Teaching_on_the_MUVE.pdf Lee, P. (2009). Using Second Life to teach operations management. Journal of Virtual Worlds Research, 2(1), 3-15. Prensky, M. (2001, October). Digital natives, digital immigrants. On the Horizon, 9(5), 1-6. Retrieved from http://www.marcprensky.com/writing/Prensky%20-%20Digital%20 Natives,%20Digital%20Immigrants%20-%20Part1.pdf Wilson, M., & Gerber, L. E. (2008). How generational theory can improve teaching: Strategies for working with the “Millennials.” Currents in Teaching and Learning, 1(1), 29-44. Retrieved from http://www.worcester.edu/currents/archives/volume_1_number_1/currentsv1n1 wilsonp29.pdf


Journal ArticleDOI
TL;DR: In the Netherlands, most universities have a Faculty of Humanities that offers several bachelor's and master's programs in the field of communication and information sciences as mentioned in this paper, and each of these programmes outnumbers the classical linguistics, history, and philosophy, in terms of students.
Abstract: In the Netherlands, most universities have a Faculty of Humanities that offers several bachelor’s and master’s programmes in the field of communication and information sciences. Each of these programmes outnumbers the classical studies such as linguistics, history, and philosophy, in terms of students that is, not in terms of teaching staff. The high student-staff ratio in the communication programmes necessitates a careful investment of teaching resources. Here we report on some recent developments within our institutes. The Need for Team Teaching A teacher has two challenges when facing a large group of 50 to over 300 students: to instill an active attitude toward learning and an academic attitude toward knowledge. The first challenge is addressed in all our courses by fostering the students’ repertoire for self-directed learning.