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Showing papers in "Electronic Commerce Research and Applications in 2015"


Journal ArticleDOI
TL;DR: Value-for-money, app rating and free alternatives to paid apps were found to have a direct impact on intention to purchase paid apps, and there was a significant difference between potential users and actual users.

438 citations


Journal ArticleDOI
TL;DR: Assessing the progress of mobile payment research over the last 8 years reveals that researchers have continued to focus on the same topics with a limited accumulation of new knowledge and similar findings.

376 citations


Journal ArticleDOI
TL;DR: A theory-based model of utilitarian and hedonic website features, customer commitment, trust, and e-loyalty in an online hotel booking context is developed to highlight the importance of creating loyalty by focusing on both hedonics and utilitarian features.

245 citations


Journal ArticleDOI
TL;DR: The multi-criteria CF recommender systems for hotel recommendation are developed to enhance the predictive accuracy by using Gaussian mixture model with Expectation Maximization algorithm and Adaptive Neuro-Fuzzy Inference System and the Principal Component Analysis for dimensionality reduction.

148 citations


Journal ArticleDOI
TL;DR: Both psychological and behavioral engagement exerted a positive influence on online sales, and the dimensions and antecedents of psychological engagement were also identified.

148 citations


Journal ArticleDOI
TL;DR: The findings reveal that intentions to engage in positive and negative eWOM communication are associated with different antecedents, and consumers' feelings of satisfaction are largely driven by their perception of distributive justice for negative shopping experiences.

136 citations


Journal ArticleDOI
TL;DR: The mobile payment market cooperation framework shows how the digitalization of payments affects the competition and collaboration among traditional and new stakeholders in the payment ecosystem at three levels of analysis by integrating theories of market cooperation with the literatures on business and technology ecosystems.

135 citations


Journal ArticleDOI
TL;DR: The aim in this study was to ascertain the essential characteristics of such services by conceptualizing, constructing, refining, and testing a multiple-item scale, M-S-QUAL, designed to measure service quality in the mobile environment.

132 citations


Journal ArticleDOI
TL;DR: An in-depth case on collaboration between three major Dutch banks and three Dutch telecom operators who jointly developed a trusted service manager for mobile payment is analyzed and finds that differing strategic objectives and interests, conflicts, lack of dependencies and governance issues led to dissolution of the mobile payment platform.

129 citations


Journal ArticleDOI
Qiang Su1, Lu Chen1
TL;DR: An improved leader clustering algorithm is constructed and three typical user interest patterns are derived based on a real click-stream dataset to provide significant assistances on webpage optimization and personalized recommendation.

103 citations


Journal ArticleDOI
TL;DR: The research framework is based on an extension of the TAM Model with the support of the Motivational Model, differentiating two types of motivations for channel usage: intrinsic and extrinsic and relies on transaction costs economics to explain different channel usage at each shopping stages and for different product categories.

Journal ArticleDOI
TL;DR: Competition and regulation in technology ecosystem paths of influence model is considered and mobile payments technology evolution is analyzed to empirically test this model.

Journal ArticleDOI
TL;DR: It is demonstrated that Twitter is a socialization agent that facilitates eWOM and provides useful insights for social media marketers by demonstrating that brand followers who serve as role-models to others, those with positive attitudes toward and relationships with brands on Twitter, those who most heavily use Twitter and follow many brands, were most likely to tweet brands.

Journal ArticleDOI
TL;DR: It is found that the willingness to pay is higher when subjects pay with debit cards compared to cash, and the evidence suggests that different representations of money matters for consumer behavior.

Journal ArticleDOI
TL;DR: A two-equation model is developed to verify the effects of two kinds of information on patients' search, evaluation and decision-making on healthcare websites and shows that positive patient-generated and system-generated information on physicians' service quality positively impact patients' reactions at different stages.

Journal ArticleDOI
TL;DR: It is claimed that the timing of entry of the first-mover speeds up the timing-of-entry of the early follower, thus determining the order of entry, and it is argued thatThe timing of expansion is of equal importance as the time of entry.

Journal ArticleDOI
TL;DR: The results indicate that the effects of socio-economic and technology-related factors on Internet banking diffusion are fully mediated by Internet access, and suggest that national culture is an important moderator as it make differences in Internet bank diffusion as well as Internet access across different country groups.

Journal ArticleDOI
TL;DR: A unique and novel framework named WVAP (Weights from Valid Posterior Probability) based on Scree plot technique, which can filter the noises in posterior distribution obtained from Topic modeling, and improve accuracy in brand evaluation is developed.

Journal ArticleDOI
TL;DR: An overview of the current state of development of social media in Asia is provided and the discovery of new knowledge related to the connections between social media and e-commerce that are unique to the Asia region is called for.

Journal ArticleDOI
TL;DR: The result shows that perceived community support and perceived leader support positively affect users' knowledge contribution, and the antecedents of perceivedcommunity support and leader support are identified.

Journal ArticleDOI
TL;DR: This study develops an explanatory model to explain how social capital, platform synergy and active participation affect consumer benefits in an online group buying (OGB) context and highlights the important role of active participation in mediating the effect of social capital and platform synergy on OGB consumer benefits.

Journal ArticleDOI
TL;DR: This study uses eye-tracking to explore the Elaboration Likelihood Model (ELM) in online shopping and shows that the peripheral cue did not have moderating effect on purchase intention, but had moderated effect on eye movement.

Journal ArticleDOI
TL;DR: It is advocated that government agencies must consider their customers' perceptions of empowerment as a key causal mechanism in deriving value from e-government systems and an associated evaluation tool that measures the e- government performance from a customer empowerment perspective is proposed.

Journal ArticleDOI
TL;DR: New classes of financial management systems dedicated to cloud-based semantic management of financial data and new aspects of the intelligent techniques dedicated for secure financial management in cloud computing are proposed.

Journal ArticleDOI
TL;DR: An integrated framework, which constructs keywords base and extracts search data accordingly, and then incorporates the search data into a mixed data sampling (MIDAS) model, which incorporates Google search data to predict Chinese inflation index.

Journal ArticleDOI
TL;DR: This study contributes to traditional expectancy theories by highlighting the importance of unexpectedness in the forming of continuance intention, and by illustrating the relatively critical role that components of each stage play in subsequent stages.

Journal ArticleDOI
TL;DR: Results indicate that the urge of users to update their status is significantly influenced by the capabilities of microblogs to share unique content, strengthen positive emotion, maintain interconnectivity, and enhance unidirectional relationships.

Journal ArticleDOI
TL;DR: This theoretical and conceptual article opens new avenues of research and design into online service design and user engagement and warrants that flow user experience and human immersion are key premises for understanding e-selling.

Journal ArticleDOI
TL;DR: This study found that the need for affiliation, altruism, and social intelligence are positively related to interdependence and network convergence.

Journal ArticleDOI
TL;DR: The ties studied in this research connect both sellers and buyers, which are different from the ties of friendship in most social network literatures, and will help marketers better understand how social commerce community networks evolve and adjust their relationship management strategies.