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Showing papers in "European Management Journal in 1996"


Journal ArticleDOI
TL;DR: In this paper, the authors provide an overview of the concept of Intellectual Capital and its relationship to other elements of a knowledge company, as well as its management activities used in each of the component areas.

1,075 citations


Journal ArticleDOI
TL;DR: The Dow Chemical Company has spent the last four years developing a vision, functional systems, and tools, for the "value management" of its Intellectual Assets (IA). During this effort, it has developed some competencies in the area of measuring and valuing, and in developing systems that support the leveraging of IA for maximum value as discussed by the authors.

390 citations


Journal ArticleDOI
TL;DR: It is argued that success - and perhaps even survival - in product competition will increasingly depend on more effective strategic management of product, organization, and knowledge architectures.

249 citations


Journal ArticleDOI
Suresh Kotha1
TL;DR: In this article, Kotha examines the dynamics of implementing mass customization in a firm that pursues both mass production and mass customization, and points out that the interactions and interrelationships between them are important to a successful outcome.

180 citations


Journal ArticleDOI
TL;DR: Flamholtz as mentioned in this paper provides a framework for understanding the nature, role, functioning, design, and effects of organizational control systems and represents a model of control which can be used to make this process more visible in organizations.

145 citations


Journal ArticleDOI
TL;DR: A conceptual framework to help executives design and execute knowledge-driven business strategies is also presented in this article, where several companies, profiled in a recent Economist Intelligence Unit (EIU) study on organisational learning, strive to strike this balance.

128 citations


Journal ArticleDOI
TL;DR: In this article, the authors examine barriers to corporate governance faced by institutional investors and present some implications for research and practice, including business relationships of investors with firms in which they invest, extensive government regulations that constrain the activities of these investors and limitations on their ability to process the information required to monitor firms.

116 citations


Journal ArticleDOI
TL;DR: Hiltrop as mentioned in this paper considers some of the models which have studied the link between HRM and organisational performance as yet, there is little real evidence, but it is growing and indicates that corporate HRM policies and practices are associated with high (financial) performance, and can encourage employee behaviour and attitudes towards strengthening the competitive strategy of an organisation.

113 citations



Journal ArticleDOI
TL;DR: In this article, the authors draw upon Michael Polanyi's concepts of Tacit Knowing and Tradition, contrasting it with Information Theory to explore the two methods of knowledge transfer.

104 citations


Journal ArticleDOI
TL;DR: In this paper, Stambaugh explains the concept of value at risk and describes three principal approaches to calculating it -correlation matrix, historical simulation and Monte Carlo simulation; they are alternatives, not competitors.

Journal ArticleDOI
David Upton1
TL;DR: This article aims to provide some insight into the methods that can be deployed to build rapid and sustained improvement, by first looking at the recent history of operations improvement methods, then describing a new framework for mapping improvement paths and using it to characterize the strategies deployed by some of the world's fastest improvers.

Journal ArticleDOI
TL;DR: In this article, the authors developed a model for understanding the performance of joint-ventures based on an international study of joint ventures and developed the notion of trust as a useful core concept for understanding joint-venture performance.

Journal ArticleDOI
TL;DR: In this article, the authors address the question of contributing factors that make for vanguard companies and present three CEOs who have received considerable notoriety because of the successful way they have been running their respective organizations.

Journal ArticleDOI
TL;DR: The authors reviewed five widely-held ideas about post-modernism and discussed their relevance for marketing management, and suggested that managers all over Europe need to understand the meaning of post modernism and the message it holds for the discipline of marketing.


Journal ArticleDOI
TL;DR: In this article, the authors suggest five meanings of the concept of knowledge which managers should take on board in their management practices and suggest that winning companies and their managers should be in the process of figuring out what knowledge really means in their companies.

Journal ArticleDOI
TL;DR: In this paper, the authors discuss the marketing concerns to which a waiting line is likely to give rise and deals with the techniques which may be used to minimize the detrimental impact of waiting on customers' perceptions of the service quality and the image of a service firm.


Journal ArticleDOI
Jean-Louis Barsoux1
TL;DR: In this paper, the authors argue that spontaneous humour should not be considered a subversive force within organizations, but rather an organisational resource, and that humour helps to break down barriers between people and makes an organisation more participative and responsive.

Journal ArticleDOI
TL;DR: In this paper, individual reaction patterns to downsizing operations are explored in the victims, the survivors and the "executioners" involved in the process, and a number of practical recommendations about how to facilitate the downsizing process are presented.

Journal ArticleDOI
TL;DR: In this paper, the authors present a model to explain the mode of internationalization by a firm, by incorporating real options concepts as an augmentation to existing foreign direct investment (FDI) theories.

Journal ArticleDOI
TL;DR: Hiltrop et al. as discussed by the authors presented a framework to analyse the wide range of HR practices found in organisations, which assists in answering questions such as: what are the key HR activities that increase organisational performance?

Journal ArticleDOI
TL;DR: In this paper, the authors analyze the context and employment policy of joint ventures in the People's Republic of China, and argue that insight into these three elements contributes to more successful international ventures.


Journal ArticleDOI
Robert U. Ayres1
TL;DR: Ayres as discussed by the authors argued that technological progress can negatively impact economic growth, especially in the field of information technology, and that the falling price of manufacturing goods will lower the economic growth rate.

Journal ArticleDOI
TL;DR: Vloeberghs and Bellens as discussed by the authors presented the results of a survey of all ISO 9000 certificated organizations in Belgium and identified the sort of companies that have an ISO 9000 certificate in Belgium, examine their motivations to introduce ISO 9000 norms, evaluate their experiences, consider the relationship between human resource management and quality management, and identify trends for the future of ISO 9000 and quality assurance in general.

Journal ArticleDOI
TL;DR: In this paper, the authors provide an accessible and practical guide as to how to apply Chaos and Non-linear Systems Theory in day-to-day management, showing how managers can quickly apply and get benefits from understanding such concepts as "attractor points", "damping and amplifying effects", and "self-reinforcing virtuous and vicious spirals".


Journal ArticleDOI
TL;DR: In this article, it is argued that our actions produce these structures at the same time that these structures create the space for our actions in a never ending regression, and that effective participation requires that all of us are involved in the invention and formation of self-constructed action spaces.