Showing papers in "European Management Journal in 2010"

TL;DR: In this article, a multiple case study of seven manufacturing comp-retrieval companies is presented, which is based on a service-based business model for product-based companies.

TL;DR: In this article, the authors explore the association between firm performance and both board size and board composition for companies quoted on the Irish Stock Market and find evidence that board size exhibits a significant negative association with firm performance.

TL;DR: In this paper, the authors investigate the HRM-performance causal relationship in the Greek context and conclude that the impact of HRM policies on organisational performance is fully mediated by employee skills, attitudes, and behaviour.

TL;DR: Evidence from three case studies suggests that a multi-layered, interdisciplinary framework can assist companies in developing their CRM strategy through a greater understanding of how different variables interact in a constantly changing environment.

TL;DR: Serendipity is a process of metaphorical association as discussed by the authors, which is a way of seeing something in another thing, which will counter organizational tendencies towards inertia and the ossification of dominant mindsets and practices.

TL;DR: In this paper, the authors examined the impact of various leadership behaviours on outcomes in 97 teams and found that higher levels of inspiration and communication of vision by leaders were directly associated with lower levels of bullying by team members.

TL;DR: In this paper, the role of distributive justice, leader-member exchange, job satisfaction and organizational commitment regarding the intention to quit in social enterprises was investigated in the context of permanent staff turnover.

TL;DR: In this article, the authors consider the extent to which we are addicted to particular ways of configuring the world and responding in a culturally appropriate way and suggest that the original Tame and Wicked problems typology of Rittell and Webber (1973) can be usefully expanded to provide a heuristic for explaining this addiction.

TL;DR: In this paper, Coviello et al. proposed a classification scheme for marketing strategies and drew from literature a conceptual framework about the managerial levers for MPMS design, aiming to explore the possible existence and the nature of the marketing strategy-MPMS relationship.

TL;DR: In this article, a deeper conceptual understanding of the early and rapid internationalization process of born-global firms by applying the lens of the strategy-making process is presented. But, the authors do not consider the impact of these processes on the international development process of these firms.

TL;DR: This article analyzed existing research and identified issues in definitions and measurement and described how researchers have fallen prey to hubris fascination, and put forward two options for future research: within the hubris tradition (improving measures and examining positive aspects and antecedents) and outside it (basing analyses on the self rather than the ego and using a more dynamic and holistic approach).

TL;DR: In this paper, the authors evaluated how managerial perception of public environmental policy inspired the way in which firms act to adapt to challenges related to the natural environment, and the subsequent advancements in environmental performance of the firms.

TL;DR: A survey of 50 senior civil servants and local government officers, mainly in the UK, but also obtained input from successful examples of financial turnaround by governments in Sweden and Canada as discussed by the authors, found a startling degree of consensus that meeting this challenge does not require the identification of more people into new leadership roles nor identifying innate leadership attributes, it is about exercising more leadership at all levels.

TL;DR: In this paper, the authors draw together the changing orientations that have been shaping the project business arena during the past years and discuss their implications for the future of project marketing theory and practice.

TL;DR: In this paper, the authors report the findings of a study examining the influences if any, passage of time has on the three attributes of organizational virtuousness; human impact, moral goodness and unconditionality of social benefit.

TL;DR: In this article, a contextual framework consisting of a number of propositions specifying the influence of home country contextual factors (culture, institutional environment, and level of socio-economic development) on shaping the perceptions of social responsibility of immigrant entrepreneurs is presented.

TL;DR: In the early 1980s, a landmark study identified significant poor reporting practice in UK charities and a journey was commenced with the aim of improving accounting and reporting as a basis for enhancing accountability by charities.

TL;DR: In this paper, the authors report a study into the nature, dynamics and effects of the "chemistry" of the Chairman/Chief Executive Officer (CEO) relationship, and draw attention to the criticality of sense making and philos as determinants of the quality of the chairman/CEO relationship.

TL;DR: In this paper, the authors discuss the generative tension between complexity and simplicity in the theory and practice of management and organization and suggest that complex organizing may be paradoxically facilitated by a simple infrastructure, and that the theory of organizations may be viewed as resulting from the dialectical interplay between simplicity and complexity.

TL;DR: In this paper, the authors investigated the social processes that underlie interunit knowledge flows as spontaneous practice sharing among peers belonging to different subunits in an Italian multi-unit company running operations worldwide.

TL;DR: This paper examined if managerial work below the top management level has changed to become more post-bureaucratic, indicating less preoccupation with administrative work and a more dialogue-oriented contact pattern.

TL;DR: In this paper, the authors identified freelance clusters following their work-related expectations and found that freelancers feel commitment towards the company that employs them, which is mainly an affective commitment towards their company that they perceive.

TL;DR: In this paper, the authors developed propositions about the characteristics that need to be built into an alliance for it to be robust, grounded in a case study of the KLM-Northwest alliance.

TL;DR: In this paper, the authors discuss the contribution of human resource management to major transformations in ten European steel companies during the 1990s, and is based on an exchange program organized by the European Confederation of Iron and Steel Industries (Eurofer).

TL;DR: In this article, a case study of customer service representatives (CSRs) within one small-to-medium sized enterprise (SME) in the Greek telecommunications sector, challenges the "vocal sweatshop" image and constructs a different type of story about call centres.

TL;DR: In this article, the crisis in leadership focusing on the period since the banking crisis is explored from a practitioner perspective and includes a review of a survey of 16 global companies and their attitudes and perspectives on leadership development.

TL;DR: In this paper, the authors highlight some of the key messages that are captured in the expanding discussion of the management of services which constitute the majority of most developed countries’ GDPs and then test and apply some of those lessons to a practical and challenging situation in the rail maintenance sector.

TL;DR: In this paper, the authors review the literature on the unique attributes of non-profit organizations (NPOs) as compared to business and/or public organizations and propose ways to do that.

TL;DR: In this article, the authors present abilities and characteristics of foundations that allow them to develop networks, norms, and trust, the core components of social capital, using a case study design describing a successful project with a network structure.

TL;DR: The authors investigated the IHRM challenges facing Canadian INGOs as they implement ODA-funded projects in the field, and explored how such challenges may vary in different types of INGO.