Journal•ISSN: 0263-2772
Facilities
Emerald Publishing Limited
About: Facilities is an academic journal published by Emerald Publishing Limited. The journal publishes majorly in the area(s): Facility management & Service (business). It has an ISSN identifier of 0263-2772. Over the lifetime, 1459 publications have been published receiving 30480 citations.
Topics: Facility management, Service (business), Property management, Performance measurement, Real estate
Papers published on a yearly basis
Papers
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TL;DR: In this paper, a comparison of reputation pull and facilities pull is proposed as a means of differentiating the "brand" of different institutions, with strong agreement at the global level and where data could be gathered, at the institutional level.
Abstract: Despite rhetoric of added value, facilities management suffers a dearth of objectively researched, publicly available information concerning the impact of facilities on businesses at the level of market sectors or individual organisations. This paper aims to correct that situation for UK higher education institutions. A survey of undergraduates starting university in 2001 has confirmed, to high levels of significance, earlier research with the 2000 intake. For many institutions, facilities factors, where provided to a high standard, are perceived as having an important influence on students’ choice of institution. Year‐on‐year comparisons show strong agreement at the global level and, where data could be gathered, at the institutional level. Individual institutions show marked differences, significant at levels of confidence of over 95 per cent. A comparison of “reputational pull” and “facilities pull” is suggested as a means of differentiating the “brand” of different institutions.
413 citations
TL;DR: In this paper, the authors explore baselines for moving from performance measurement to performance management and provide a discussion of how the FM performance assessment can be used to manage the FM function effectively.
Abstract: In order for a facilities management (FM) organisation to make effective use of the results of performance measurement it must be able to make the transition from measurement to management. It must also be able to anticipate needed changes in the strategic direction of the organisation and have a methodology in place for effecting strategic change. Successful accomplishment of these two tasks represents the foundation of good performance management. This paper explores baselines for moving from performance measurement to performance management and provides a discussion of how the FM performance assessment can be used to manage the FM function effectively.
346 citations
TL;DR: In this article, an analytical hierarchy process (AHP) decision model for facility location selection from the view of organizations which contemplate locations of a new facility or a relocation of existing facilities is presented.
Abstract: Presents an AHP (analytical hierarchy process) decision model for facility location selection from the view of organizations which contemplate locations of a new facility or a relocation of existing facilities. The AHP model provides a framework to assist managers in analysing various location factors, evaluating location site alternatives, and making final location selections. The primary principle of the AHP model is to match decision‐makers’ preferences with location site characteristics. The model requires that a number of potential sites have been proposed. Alternatives are then evaluated and compared under both quantitative and qualitative factors to allow managers to incorporate managerial experiences and judgement in the solution process. Uses an example problem to illustrate the solution process. Addresses managerial implications for future research.
344 citations
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TL;DR: In this article, the authors advocate an approach to of gfice design which reflects the complex and shifting needs of office users, and claim that by producing a greater sense of satisfaction at the workplace, design can become an effective instrument of organizational success.
Abstract: Advocates an approach to of gfice design which reflects the complex and shifting needs of office users. Claims that by producing a greater sense of satisfaction at the workplace, design can become an effective instrument of organizational success.
293 citations
TL;DR: In this paper, the authors investigate the viability of adaptive reuse of commercial buildings and the impact it has on the sustainability of existing built environment in Western Australia and find that the concept of adaptation is supported by building owners and there is a strong intuition/perception that adaptive reuse serves the key concepts of sustainability.
Abstract: Purpose – To investigate the viability of adaptive reuse of commercial buildings and the impact it has on the sustainability of existing built environment in Western Australia.Design/methodology/approach – A survey of building owners in Western Australia and a review of literature concerning adaptive reuse of commercial buildings.Findings – The concept of adaptation is supported by building owners and there is a strong intuition/perception that adaptive reuse serves the key concepts of sustainability. Building owners are considering adaptive reuse as a viable option to demolition and redevelopment of existing facilities.Research limitations/implications – The use of a structured questionnaire limits the depth of responses in the study. A follow up study using interviews would allow further because it does not allow probing, prompting and clarification of the issues addressed.Practical implications – Results from this research has implications for building owners and managers as it will eventually provide ...
287 citations