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Showing papers in "Government Information Quarterly in 2011"


Journal ArticleDOI
TL;DR: The findings indicate the critical factors that enable citizens to adopt e-Gov at different stages of service maturity, and public administrators and policy-makers have potential implications from the findings of the adoption behavior of e- Gov at different maturity levels.

505 citations


Journal ArticleDOI
TL;DR: This paper reviews the current information-sharing research, discusses the factors affecting information sharing at the three levels, and provides summative frameworks that provide a means to discover future research opportunities and a systematic way for practitioners to identify key factors involved in successful information sharing.

438 citations


Journal ArticleDOI
TL;DR: The study results reveal that the core constructs of the TAM have strong influences on user-intention towards e-Government products, which implies that the Gambian government can potentially utilize this study's TAM findings in other contextual settings to design and promote further implementation of e- government systems.

359 citations


Journal ArticleDOI
TL;DR: It is argued that the success of the open government data movement in some Member States can be related to the confusion or ignorance about the relationship between traditional freedom of information legislation and the re-use of public sector data.

243 citations


Journal ArticleDOI
TL;DR: The results of these cases show that e-Government-induced change requires a plan for a radical improvement which, in contrast to BPR, is obtained by incremental steps and has a high level of participation.

230 citations


Journal ArticleDOI
TL;DR: It is argued that the willingness of a business to adopt e-Government depends on the perceived quality of government services through traditional brick and mortar service channels (offline service channels), and the level of trust businesses place in the internet technology itself.

200 citations


Journal ArticleDOI
TL;DR: A metaphorical interpretation of the digital divide in general and the process of IT skills acquisition in particular is presented and it is argued that these preliminary results are a useful starting point for the design of more effective and sophisticated digital inclusion policies.

181 citations


Journal ArticleDOI
TL;DR: This paper explores increasing participation and sophistication of electronic government services, through implementing a cloud computing architecture, and proposes a high level electronic governance and electronic voting solution, supported by cloud Computing architecture and cryptographic technologies.

171 citations


Journal ArticleDOI
TL;DR: The results of this examination suggest that the expectation that technology-enabled change has the ability to increase citizen trust, thereby transforming government may be too high, but that more research is needed.

170 citations


Journal ArticleDOI
TL;DR: A model explaining the e-Government adoption and the related measurement instrument – a survey – had been developed and validated and indicated that the model was an improvement over TAM in terms of predictive power.

165 citations


Journal ArticleDOI
TL;DR: The findings suggest that the internet has shown a capacity for reducing corruption, but its potential has yet to be fully realized.

Journal ArticleDOI
TL;DR: This paper proposes the use of institutional theory and dynamic simulation, particularly system dynamics, as an integrated and comprehensive approach to understand e-Government phenomena and draws on the case of the e-Mexico program.

Journal ArticleDOI
TL;DR: How the eGovernment Maturity Model was conceived, designed, developed, field tested by expert public officials from several government agencies, and finally applied to a selection of 30 public agencies in Chile is described, generating the first formal measurements, assessments, and rankings of their readiness for e-Government.

Journal ArticleDOI
TL;DR: An accessibility evaluation of 100 federal home pages using both human and automated methods and a content analysis of existing website accessibility policy statements are provided, along with recommendations for improving policy related to Section 508 compliance for websites are provided.

Journal ArticleDOI
TL;DR: It is suggested that e-governance can play a significant role for corruption control and poverty reduction, and thus offers opportunities to cost-effective service delivery to the citizens in Bangladesh.

Journal ArticleDOI
TL;DR: The strengths and limitations of six frameworks for computing e- government indexes are assessed using both hypothetical data and data collected from 582 e-Government websites sponsored by 53 African countries.

Journal ArticleDOI
TL;DR: The paper reports on the development of a multi-item instrument for evaluating the e-Service quality constructs of an e-Government website in South Africa and shows that there are six service quality dimensions applicable in e- government evaluation.

Journal ArticleDOI
TL;DR: National culture values and practices, including gender egalitarianism, institutional collectivism, performance orientation, and uncertainty avoidance values were found to be key determinants of e-Government readiness.

Journal ArticleDOI
TL;DR: This research highlights the need to understand more fully the role of social media in the decision-making process and the role that social media companies play in this process.

Journal ArticleDOI
TL;DR: A qualitative multiple case study approach is adopted to empirically highlight the different categories of stakeholders involved in the TIS adoption process, the dynamic nature and importance of their role, and why their domain knowledge and expertise are vital for TIS projects.

Journal ArticleDOI
TL;DR: A content analysis of 134 local government websites reveals that school boards had a higher level of transparency than counties in Florida, while websites with a more professional look and those located in communities with a high Republican proportion had greater transparency than others.

Journal ArticleDOI
TL;DR: This work proposes and verifies that the technology acceptance model (TAM) can explain and predict usage of e-government learning, and identifies the perceived e- government learning value and perceived enjoyment as antecedents of usage of E-Government learning.

Journal ArticleDOI
TL;DR: The results of a natural field experiment involving broadband internet projects funded by the Community Connect program of the Rural Utilities Service are reviewed here to provide a context for future evaluations of the effects of broadband infrastructure deployment and efforts to stimulate sustainable broadband use in rural areas as discussed by the authors.

Journal ArticleDOI
TL;DR: This paper proposes an ontology-based approach that enables systematic response of e-Government systems to changes by applying formal methods for achieving consistency when a change is discovered and argues that such a synthesis of systematic response to changes with knowledge has a positive impact on the change management process.


Journal ArticleDOI
TL;DR: A goal-driven and knowledge-based framework to plan and manage the critical aspects of e-government projects is outlined and a lighthouse project of the Greek public sector is presented to illustrate the application context, leading to reusable conclusions on achievements and problems faced.

Journal ArticleDOI
TL;DR: This study explores the response time and quality of e-mail response in Danish local and central governments and finds that local government responds faster and provides answers that are more complete and accurate than those provided by central government.

Journal ArticleDOI
TL;DR: The results of this study imply that organizational change is not just influenced by the more recent e-Government paradigm, but traditional attributes of the bureaucratic model are present as well.

Journal ArticleDOI
TL;DR: This paper revisits the UNPAN index and proposes alternative indices based on principal components analysis (PCA) and the resulting rankings of the nations are examined vis-a-vis the existing ranking.

Journal ArticleDOI
TL;DR: This study examines 50 U.S. state government websites to evaluate the status of their accessibility in comparison with federal government and randomly selected commercial websites to show a significant difference.