Industrial and Commercial Training 

About: Industrial and Commercial Training is an academic journal published by Emerald Publishing Limited. The journal publishes majorly in the area(s): Management development & Coaching. It has an ISSN identifier of 0019-7858. Over the lifetime, 1678 publications have been published receiving 26673 citations.

From high maintenance to high productivity

Abstract: Purpose – To offer managers insights into Generation Y and practical suggestions on how to turn this high maintenance workforce into a high productivity workforce.Design/methodology/approach – This research is based on RainmakerThinking Inc.’s ongoing workplace interviews with hundreds of Generation Yers and managers.Findings – Like their Gen X siblings, the most talented members of Generation Yers are independent, entrepreneurial thinkers who relish responsibility, demand immediate feedback, and expect a sense of accomplishment hourly. They thrive on challenging work and creative expression, love freedom and flexibility, and hate micromanagement. Guided by managers who are willing to confront their challenges and meet their expectations, they have the potential to become the highest performers in history. They have 14 expectations of managers that can create the type of professional relationships they want to build.Research limitations/implications – Generation Y is just beginning to gain pull in the wor...

Understanding generational differences for competitive success

Abstract: Purpose – The largest diversity of generations is represented in today's workplace than at any other time in history. With this diversity comes new challenges. The purpose of this article is to analyze the specific challenges, and also opportunities, inherent in managing – and working in – a multigenerational workforce. By focusing on research about the character traits of workers in each generation, and identifying the types of conflict that can result, managers can better understand these characteristics and work styles, and can leverage them to enhance both team and organizational success.Design/methodology/approach – A wide range of studies and research was reviewed, and all revealed the methods to recognize the key motivators for each generation. By understanding and appreciating each age group's work style and personality traits, existing friction can be minimized and the assets of managing – and coexisting within – a multigenerational workforce is maximized.Findings – Three primary generations exis...

What do we mean by the term “talent” in talent management?

Abstract: Purpose – The purpose of this article is to consider the ways the notion of “talent” has developed over many years, both historically and linguistically, in a number of European and non‐European languages and in use in organisations, and its use in talent management.Design/methodology/approach – The information was gained from a literature review of key reports on talent management and a major review of ten organisations across sectors and by interviewing over 100 individuals involved in talent management programmes in the UK and abroad. Holden and Tansley also conducted a philological analysis of the word “talent” from both an historical and a linguistic‐comparative perspective analysing publications by consultancies and articles in the management press considering both literal (denotative) definitions and metaphoric (connotative) associations of the term talent in English, noting contrasting usages of the word in other languages.Findings – There is no single or universal contemporary definition of “tale...