Showing papers in "Industrial Management and Data Systems in 2007"
TL;DR: It is found that perceived usefulness, perceived security, perceived privacy, perceived good reputation, and willingness to customise are the importan...
Abstract: Purpose – Online trust is one of the key obstacles to vendors succeeding on the internet medium; a lack of trust is likely to discourage online consumers from participating in e‐commerce. This research aims to investigate how online consumers develop their initial trust and purchase intentions. The research in conducted in the context of Taiwanese online bookstores.Design/methodology/approach – The research examines consumers' online initial trust by using four major categories of determinants: perceived technology, perceived risk, company competency, and trust propensity. It also investigates the impacts of both online initial trust and familiarity with online purchasing on purchase intention. The research model is statistically tested using the web sites of four online bookstores in Taiwan. The web site selected by each respondent is unfamiliar.Findings – It is found that perceived usefulness, perceived security, perceived privacy, perceived good reputation, and willingness to customise are the importan...
779 citations
TL;DR: The results indicate that behavioral intention to use was largely influenced by perceived usefulness (PU) and attitude toward using smartphone, and PU and perceived ease of use positively determine attitude towards using smartphone.
Abstract: Purpose – The purpose of this study is to investigate human motivations affecting an adoption decision for smartphone among medical doctors and nurses.Design/methodology/approach – This study investigates smartphone users' perception based on users' perceived adoption under the self‐efficacy, technology acceptance model (TAM) and innovation attributes leading to an adoption attitude under innovation diffusion theory by providing research constructs for the domain of medical doctors and nurses, testing them with reliability and validity, and demonstrating their distinctiveness with hypothesis testing.Findings – The results indicate that behavioral intention to use was largely influenced by perceived usefulness (PU) and attitude toward using smartphone. PU and perceived ease of use positively determine attitude toward using smartphone.Research limitations/implications – For researchers, this study shows the possible and valuable adaptation of TAM constructs into the smartphone acceptance of doctors and nurs...
513 citations
TL;DR: The results indicate that both factors of SCLP and OMS have direct positive and significative effects on supply chain management practices in Turkey.
Abstract: Purpose – The purpose of this study is to determine the underlying dimensions of supply chain management (SCM) practices and to empirically test a framework identifying the relationships among SCM practices, operational performance and SCM‐related organizational performance with special emphasis on small and medium size enterprises (SMEs) in Turkey.Design/methodology/approach – Data for the study were collected from a sample of 203 manufacturing SMEs operating in the manufacture of fabricated metal products and general purpose machinery (NACE codes 28 and 29) within the city of Istanbul in Turkey. The research framework was tested using partial least squares method, which is a variance‐based structural equation modeling approach.Findings – Based on exploratory factor analysis (EFA), SCM practices were grouped in two factors: outsourcing and multi‐suppliers (OMS), and strategic collaboration and lean practices (SCLP). The results indicate that both factors of SCLP and OMS have direct positive and significa...
501 citations
TL;DR: The paper provides practitioners with insight on how RFID technology can meet traceability requirements and what technological approach is more appropriate.
Abstract: Purpose – This paper aims to study the main requirements of traceability and examine how the technology of radio frequency identification (RFID) technology can address these requirements. It further seeks to outline both an information data model and a system architecture that will make traceability feasible and easily deployable across a supply chain.Design/methodology/approach – The design research approach is followed, associating traceability requirements to a proposed system design.Findings – The technological approach used has great implications in relation to the cost associated with a traceability system and the ease of its deployment.Research limitations/implications – Validation of the proposed information data model and system architecture is required through practical deployment in different settings.Practical implications – The paper provides practitioners with insight on how RFID technology can meet traceability requirements and what technological approach is more appropriate.Originality/val...
386 citations
TL;DR: The findings demonstrate that the fit‐viability model (FVM) provides useful guidelines for enterprises in their decisions on whether to adopt a mobile technology.
Abstract: Purpose – This paper aims to study the adoption of mobile technology in business and its determinants. A diagnostic tool for proper adoption of mobile technology is developed.Design/methodology/approach – Grounded on the fit‐viability framework, the paper uses a multi‐case study via the fit and viability dimensions to examine the success or failure of mobile technology applications in business.Findings – By drawing upon multiple streams of theory building, the paper is able to develop a set of measurement instruments to assess the fit and viability in adopting mobile technology. The findings demonstrate that the fit‐viability model (FVM) provides useful guidelines for enterprises in their decisions on whether to adopt a mobile technology.Research limitations/implications – First, the theoretical generalizability of the FVM needs to be more carefully observed in future studies. Second, the findings are exploratory and more extensive studies may be necessary.Practical implications – Chief information office...
246 citations
TL;DR: Examining the influence of organization culture on the effectiveness of implementing information security management (ISM) found that the control‐oriented organizational culture traits, effectiveness and consistency, have strong effect on the ISM principles of confidentiality, integrity, availability and accountability.
Abstract: Purpose – This paper aims to examine the influence of organization culture on the effectiveness of implementing information security management (ISM).Design/methodology/approach – Based on a literature review, a model of the relationship between organizational culture and ISM was formulated, and both organizational culture characteristics and ISM effectiveness were measured empirically to investigate how various organizational culture traits influenced ISM principles, by administrating questionnaires to respondents in organizations with significant use of information systems.Findings – Four regression models were derived to quantify the impacts of organizational culture traits on the effectiveness of implementing ISM. Whilst the control‐oriented organizational culture traits, effectiveness and consistency, have strong effect on the ISM principles of confidentiality, integrity, availability and accountability, the flexibility‐oriented organizational culture traits, cooperativeness and innovativeness, are n...
220 citations
TL;DR: The proposed DEA‐based approach provides useful managerial implications in the measurement of supply chain efficiency and proves the usefulness of DEA as a decision‐making tool in supply chain.
Abstract: – This paper aims to illustrate the use of data envelopment analysis (DEA) in measuring internal supply chain performance., – Two DEA models were developed – the technical efficiency model and the cost efficiency model. The models are further enhanced with scenario analysis to derive more meaningful business insights for managers in making resources planning decisions., – The information obtained from the DEA models helps managers to identify the inefficient operations and take the right remedial actions for continuous improvement. More importantly, the opportunity cost (forgone profit) calculated serves as a good reference to managers to make efficient decisions on resource allocations., – Results are based on the deterministic data set. Future enhancement of the study would be to look into the possibility of modeling DEA in a stochastic supply chain environment (non‐deterministic) due to the fact that supply chain operates in a dynamic environment., – The proposed DEA‐based approach provides useful managerial implications in the measurement of supply chain efficiency. The study proves the usefulness of DEA as a decision‐making tool in supply chain., – This paper provides useful insights into the use of DEA as a modeling tool to aid managerial decision making in measuring supply chain efficiency.
215 citations
TL;DR: The model hypotheses on the relationships among environment, organizational characteristics, intrapreneurship, and performance were mainly supported across countries.
Abstract: Purpose – The purpose of this paper is to illustrate the intrapreneurship construct with its predictors and consequences via a model. Previous studies in intrapreneurship have been predominantly concerned with patterns of relationships (coefficients of the model) as opposed to the level of intrapreneurship and other constructs (latent means) in the intrapreneurship model. This study aims to examine both the patterns of relationships and the levels (means) across two countries (the USA and Slovenia) by testing two models (the zero‐means model and the latent‐means model).Design/methodology/approach – Mailed structured questionnaire data for this cross‐sectional study were collected from firms in the USA and Slovenia (192 usable responses). Structural equation modeling was used to estimate the models and compare coefficients and latent means.Findings – The model hypotheses on the relationships among environment, organizational characteristics, intrapreneurship, and performance were mainly supported across bo...
186 citations
TL;DR: Results show a not very highlevel of the stakeholder approach in Spanish companies, a high level of publication and quality of sustainability reports and a positive and not significant relationship between these variables an...
Abstract: Purpose – To determine whether the strategic commitment of the company to its stakeholders is positively related to its social and financial performance.Design/methodology/approach – This paper analyses the mission statements and the sustainability reports, of a sample of 52 Spanish listed firms (70 per cent Madrid stock index capitalization). The vision, mission and values of the company will define its strategic stakeholder or shareholder orientation. In the process of evaluation of the social performance of the firm it is built a scale (strategic consistency index (SCI)) which considers the quality of the sustainability reporting using the GRI Guidelines. Some traditional financial and economic indicators are used to analyse the company's financial performance.Findings – Results show a not very high level of the stakeholder approach in Spanish companies, a high level of publication and quality of sustainability reports and, finally, a positive and not significant relationship between these variables an...
174 citations
TL;DR: The findings indicated that product quality was predicted by differentiation strategy, but not cost leadership strategy, however, the effect of differentiation on quality was moderated by cost leadership whereby the higher the cost leadership, the stronger the effect.
Abstract: Purpose – The purpose of this paper is to examine the underlying strategic intent of quality performance. Specifically, the study aimed to examine the individual impact of differentiation and cost leadership as well as their interaction effect on quality performance.Design/methodology/approach – This study employed a data set drawn from 102 managers of Australian manufacturing firms. Multiple regression analysis with moderating effect was used for analysing the relationship between the competitive strategies and quality performance.Findings – The findings indicated that product quality was predicted by differentiation strategy, but not cost leadership strategy. However, the effect of differentiation on quality was moderated by cost leadership whereby the higher the cost leadership, the stronger the effect.Research limitations/implications – The small sample size which was dominated by small‐to‐medium sized firms (SMEs) was the major limitation of the study. The sample size and distribution also inhibited ...
169 citations
TL;DR: A new customer satisfaction index model for Turkish mobile phone sector (TMPS) is developed and tested, which exhibits strong explanatory power with its satisfactory reliability and validity results.
Abstract: Purpose – The purpose of this study is to develop and test a new customer satisfaction index model for Turkish mobile phone sector (TMPS).Design/methodology/approach – Based on relevant literature and theoretical considerations on customer satisfaction, a new measurement model was developed. A survey based on the proposed model was conducted to 700 mobile phone users in Istanbul. Partial least squares method was employed to estimate the proposed structural equation model (SEM).Findings – The general applicability of a SEM depends on the reliability and validity of the modeling results. The proposed satisfaction model exhibits strong explanatory power with its satisfactory reliability and validity results.Research limitations/implications – The proposed model was tested for the TMPS. It should ideally be tested periodically for different sectors with more data, and the index results should be compared.Practical implications – The results of this study provide very important information for the managers in ...
TL;DR: An “inside the black‐box” approach to the analysis of economic benefits of ERP systems is adopted by examining what business process (BP) changes take place in companies that have different motives for implementingERP systems.
Abstract: Purpose – Previous research showed that there are payoffs from IT investments, but the question is when and why such payoffs occur. This paper aims to adopt an “inside the black‐box” approach to the analysis of economic benefits of ERP systems by examining what business process (BP) changes take place in companies that have different motives for implementing ERP systems. This explorative study seeks to further examine the influence of these BP changes on organizational performance.Design/methodology/approach – In Spring 2006, 14 semi‐structured interviews were made in mid‐sized Finnish companies that use an ERP system. An ERP scorecard framework was applied to assess the perceived benefits of ERP.Findings – Companies that have a technologically‐led motivation perceive “improved service time in accounting tasks” as an internal efficiency benefit, “faster response to business change” as customer benefits, and financial benefits in terms of other improved efficiencies. Companies that have a business‐led moti...
TL;DR: A conceptual structural equation model is proposed to investigate the relationships among human resource management, organizational learning, knowledge management capability and organizational performance and to demonstrate the direct and indirect effect of HRM on OP from the perspectives of KMC and OL.
Abstract: Purpose – This paper seeks to propose a conceptual structural equation model to investigate the relationships among human resource management (HRM), organizational learning (OL), knowledge management capability (KMC) and organizational performance (OP) and to demonstrate the direct and indirect effect of HRM on OP from the perspectives of KMC and OL.Design/methodology/approach – An empirical study is conducted in financial training centers in Taiwan and the collected survey data are used to test the relationships among the four dimensions expressed in the proposed structural equation model.Findings – The results show that HRM has a direct and significant impact on OL and KMC. HRM influences OP indirectly through OL and KMC. In addition, OL and KMC have direct and significant influences on OP.Research limitations/implications – Only data from Taiwan were collected. Therefore, the results may not be easily generalized to other areas or countries, but are useful for managers' reference, especially for those ...
TL;DR: The findings of this research suggest that in terms of broadband adoption, except for gender, all the other socio‐economic variables, including age, education, occupation and income, significantly helped to explain differences between the adopters and non‐adopters of broad broadband.
Abstract: Purpose – As innovative forms of information and communication technologies (ICTs) such as broadband internet are being adopted, the equitable distribution of ICTs has become an issue of concern. These apprehensions are being attributed to social exclusion that could arise due to the limited internet use among citizens with lower incomes or educational levels. This research aims to examine the impact of socio‐economic determinants, such as age, gender, education, income and occupation, on the adoption of broadband.Design/methodology/approach – A survey research approach was employed to achieve the overall aim of this research. The empirical data of the socio‐economic variables was collected employing a postal survey in the UK.Findings – The findings of this research suggest that in terms of broadband adoption, except for gender, all the other socio‐economic variables, including age, education, occupation and income, significantly helped to explain differences between the adopters and non‐adopters of broad...
TL;DR: It was found that KD increases task conflict, which in turn has significant positive effects on team performance and that value diversity (VD) increases relationship conflict,which in turn negatively affects team performance.
Abstract: Purpose – This research seeks to investigate the relationship between knowledge diversity (KD) in software teams and project performance. Previous research has shown that member diversity affects team performance; most of that work, however, has focused on diversity in personal or social attributes, such as gender or social category. Current research targets at the knowledge level aim to facilitate the implementation of knowledge management in organizations.Design/methodology/approach – A research framework was developed based on conflict theory and empirically tested on software teams in Taiwan.Findings – It was found that KD increases task conflict, which in turn has significant positive effects on team performance and that value diversity (VD) increases relationship conflict, which in turn negatively affects team performance.Research limitations/implications – The findings indicate that task conflict can enhance team performance, while relationship conflict can reduce team performance. Therefore, it is...
TL;DR: The results show that IOISs use mediates the impact of joint collaboration planning actions and of the strength of relationships, and positively affects firm flexibility.
Abstract: Purpose – Drawing on the operations and information systems literature as well as concepts tied to buyer‐seller relationships, the objective of this exploratory research is to measure the influence of joint collaboration planning actions on the strength of relationships, interorganizational information systems (IOISs) use and firm flexibility. The path model proposed in this study also posits that joint collaboration planning actions and the strength of relationships positively affect IOISs use, which in turn positively affects firm flexibility.Design/methodology/approach – Empirical evidence is gathered through an electronic survey conducted with 53 suppliers in a single supply network in the telecommunications equipment industry.Findings – The present study demonstrates that joint collaboration planning actions positively and significantly impact the strength of relationships. The results also show that IOISs use mediates the impact of joint collaboration planning actions and of the strength of relation...
TL;DR: A combined qualitative and quantitative technique with the active involvement of stakeholders in order to identify, analyze and respond to risks in software development projects from developers' perspective is used.
Abstract: Purpose - The main objective of the paper is to develop a risk management framework for software development projects from developers' perspective. Design/methodology/approach - This study uses a combined qualitative and quantitative technique with the active involvement of stakeholders in order to identify, analyze and respond to risks. The entire methodology has been explained using a case study on software development project in a public sector organization in Barbados. Findings - Analytical approach to managing risk in software development ensures effective delivery of projects to clients. Research limitations/implications - The proposed risk management framework has been applied to a single case. Practical implications - Software development projects are characterized by technical complexity, market and financial uncertainties and competent manpower availability. Therefore, successful project accomplishment depends on addressing those issues throughout the project phases. Effective risk management ensures the success of projects. Originality/value - There are several studies on managing risks in software development and information technology (IT) projects. Most of the studies identify and prioritize risks through empirical research in order to suggest mitigating measures. Although they are important to clients for future projects, these studies fail to provide any framework for risk management from software developers' perspective. Although a few studies introduced framework of risk management in software development, most of them are presented from clients' perspectives and very little effort has been made to integrate this with the software development cycle. As software developers absorb considerable amount of risks, an integrated framework for managing risks in software development from developers' perspective is needed. © Emerald Group Publishing Limited.
TL;DR: The findings indicate that KMS promote value creation when they embed and nurture the social conditions that bind and bond team members together.
Abstract: Purpose – The paper aims to explore the role of knowledge management systems (KMS) in promoting value creation in the construction sector.Design/methodology/approach – An action research methodology using a multiple case study approach, which includes participant observation and semi‐structured interviews.Findings – The findings indicate that KMS promote value creation when they embed and nurture the social conditions that bind and bond team members together. Also, to be effective KMS should be incorporated within a change management programme that promotes a “participatory” type of culture while taking into account the team‐based structure and discipline‐oriented nature of the construction industry. Therefore, much more consideration should be given to organisational change issues prior to deployment of KMS.Research limitations/implications – The study is limited to organisations from the construction industry, but can be generalised to organisations from other sectors that exhibit similar characteristic...
TL;DR: There were no significant differences between Thai and Vietnamese manufacturing firms with respect to manufacturing strategies, resources, and innovation performance and differentiation strategy is shown to be the strongest predictors for both product and process innovation across both countries.
Abstract: Purpose – The purpose of this paper is to present a comparative study on the impact of manufacturing strategies and resources on innovation performance in two newly industrialised countries in the South East Asian region, Thailand and Vietnam.Design/methodology/approach – A quantitative approach was employed. The survey data was drawn from 95 Thai and 44 Vietnamese middle or senior managers in manufacturing firms.Findings – Three major findings were noted in this study. First, there were no significant differences between Thai and Vietnamese manufacturing firms with respect to manufacturing strategies, resources, and innovation performance. Second, differentiation strategy is shown to be the strongest predictors for both product and process innovation across both countries. Technology management, however, only shows a significant effect on both product and process innovation among Thai firms. The other three manufacturing strategies (leadership, people management, and R&D) did not show a significant relat...
TL;DR: Autonomy, innovativeness, risk‐taking and proactiveness have significant positive effects on new product flexibility; autonomy, innov ativeness, and competitive aggressiveness improve product mix flexibility; innovativity, proactivity, andcompetitive aggressiveness determine volume flexibility.
Abstract: Purpose – Entrepreneurial orientation (EO) purportedly enhances a firm's competitive edge, but its alignment with specific dimensions of manufacturing flexibility has not been convincingly documented. The purpose of this study is to investigate the effects of several identifiable aspects of EO on particular types of manufacturing flexibility.Design/methodology/approach – Using the data collected from 115 motherboard manufacturers, the study employs multiple regression analysis to examine the effects of entrepreneurial practices on manufacturing flexibility.Findings – The statistical results lead to the following conclusions: autonomy, innovativeness, risk‐taking and proactiveness have significant positive effects on new product flexibility; autonomy, innovativeness, and competitive aggressiveness improve product mix flexibility; innovativeness, proactiveness, and competitive aggressiveness determine volume flexibility.Research limitations/implications – The research focuses exclusively on external manufac...
TL;DR: The results indicate that the performance of several banks is sub‐optimal, suggesting the potential for significant improvements and the importance of encouraging increased efficiency throughout the banking industry in the Arab world.
Abstract: Purpose – The major aim of this research is to measure the relative efficiency of the top 100 Arab banks. The sensitivity of the results is also investigated.Design/methodology/approach – Data envelopment analysis DEA method was used to evaluate the relative efficiency of Arab banks. Cross‐sectional data for the year 2005 were used to conduct the analysis.Findings – The results indicate that the performance of several banks is sub‐optimal, suggesting the potential for significant improvements. Separate benchmarks were derived for possible reductions in resources used, and significant savings are possible on this account.Originality/value – From a policy perspective, this study highlights the importance of encouraging increased efficiency throughout the banking industry in the Arab world.
TL;DR: The study reveals that the quality, customer‐focus and delivery criteria are recognized as important priorities in order to reflect competitive priorities in Thai manufacturers.
Abstract: Purpose – This paper seeks to identify competitive priorities, based on the opinions of top executives of manufacturing firms belonging to the Federation of Thai Industry (FTI). It is also to evaluate the implications and applicability of these findings for Thai manufacturers.Design/methodology/approach – A survey is used as a data‐collection tool to gather the opinions of top executives. Its main contents are based on Takala (2002). Ten manufacturers from four industries have participated in the study. The analytical hierarchy process (AHP) is selected to analyze the survey responses. In addition, the comparison of competitive priorities among Thailand, China, and Taiwan is made. The follow‐up interviews and discussion are also conducted.Findings – There are six criteria selected to reflect competitive priorities: quality, customer‐focus, delivery, flexibility, know‐how, and costs. The study reveals that the quality, customer‐focus and delivery criteria are recognized as important priorities in order to ...
TL;DR: It is found that cultural considerations inhibit proper implementation of risk management in China's construction industry and the perception and attitude of contractors play an important role in developing risk management.
Abstract: Purpose – The purpose of this study is to investigate the key issues and challenges in risk management and insurance in the Chinese construction industry and propose solutions to improve risk management.Design/methodology/approach – The study is based on surveys which target people who have direct or relevant experience of risk management and construction insurance in China. Surveys were conducted by e‐mail, mail and fax to selected clients, contractors (project director, project managers, and contract managers/administrators), insurers, brokers, consultants, claim advisors, and academics; and e‐mails to Chinese researchers in the construction management field. Descriptive analysis is used for data analysis.Findings – It is found that cultural considerations inhibit proper implementation of risk management in China's construction industry. It is also found that the perception and attitude of contractors play an important role in developing risk management. Accordingly, an organizational learning of a risk...
TL;DR: The results of the paper should influence succession planning, human capital strategy, and knowledge management efforts in edge‐like organizations.
Abstract: Purpose – This paper seeks to investigate how cross‐generational biases affect tacit knowledge transfer and resulting knowledge flows in edge organizations.Design/methodology/approach – The paper applied hypothesis testing χ2s, as well as ethnographic analysis.Findings – Cross‐generational biases affect tacit knowledge transfer and resulting knowledge flows in edge‐like organizations. Other factors, such as trust, loyalty, work ethics, and family values, also affect knowledge flows.Research limitations/implications – Sample size should be increased for future work, as well as applying the results in a defense/military environment.Practical implications – The results of the paper should influence succession planning, human capital strategy, and knowledge management efforts in edge‐like organizations.Originality/value – The work is quite novel as it integrates inter‐generational differences, tacit knowledge transfer, and knowledge flows in edge organizations.
TL;DR: The results show that gender has the most profound effect on ethical decision‐making, with ego strength also having a strong effect, while locus of control has a negligible effect.
Abstract: Purpose – The purpose of this paper is to propose and empirically test an ethical decision‐making model in an information technology (IT) context. The model includes both demographic and personality variables, their direct influence on beliefs and judgments, and their influence on the relationships between beliefs, judgments, and moral intent.Design/methodology/approach – Subjects were assessed on their perceptions of IT ethical scenarios both before and after discussing them with others in a web‐based chat room in order to test the research model.Findings – The results show that gender has the most profound effect on ethical decision‐making, with ego strength also having a strong effect, while locus of control has a negligible effect. Beliefs and judgments about questionable behavior shifted after (a chat) discussion more for those with low ego strength than those with high ego strength.Originality/value – The results suggest that the relationship among factors that influence ethical decision‐making is c...
TL;DR: This paper uses a triangulation methodology consisting of a literature review, analysis of a 150‐company survey and semi‐structured interviews in the development of the business process improvement (BPI) framework and performance assessment methodology (PAM) tool.
Abstract: Purpose – The last decade has seen much interest in small and medium‐sized enterprises (SMEs) from successive UK Governments highlighting the importance of this sector to the wealth‐creating process of the UK economy. World‐class manufacturing (WCM) is a set of methodologies that are used by organisations to compete globally and continuously improve their competitiveness. Original equipment manufacturers (OEMs) are now competing at a global level and many are world‐class. The majority of the companies that make up the OEM's supply chains are SMEs. It is, therefore, imperative that SMEs also improve their competitiveness to a world‐class level. This paper aims to address these issues.Design/methodology/approach – The paper uses a triangulation methodology consisting of a literature review, analysis of a 150‐company survey and semi‐structured interviews in the development of the business process improvement (BPI) framework and performance assessment methodology (PAM) tool.Findings – This study advocates a p...
TL;DR: The structural equation modelling results indicate that TTF and usage significantly explains the variance on managers' performance, and TTF is a predictor of perceived usefulness and usage but it does not predict user resistance.
Abstract: Purpose – Using the extended task‐technology fit (TTF) model, the purpose of this paper is to examine the impact of intranet usage on middle managers' performance in the port industry.Design/methodology/approach – The study was conducted on 357 middle managers from various organisations in the Malaysian port industry.Findings – The structural equation modelling results indicate that TTF and usage significantly explains the variance on managers' performance. TTF is a predictor of perceived usefulness and usage but it does not predict user resistance. Perceived usefulness is a predictor of usage but it does not predict user resistance. User resistance does not predict managers' performance.Research limitations/implications – The study focuses only on the port industry in Malaysia and concentrates only on the management perspective of intranet usage.Practical implications – The results provide insights on how the Malaysian port industry and other organisations of a similar structure could improve on their in...
TL;DR: An organization‐wide OIM hierarchical framework is formulated based on the OIM factors and the relationship between company accomplishment in individual factors and performance in organizational innovation is examined.
Abstract: Purpose – Organizational innovation management (OIM) is one of the critical means to sustain competitiveness in organizational innovation in the long term. Although literature in innovation management has discussed the notions of OIM, an organization‐wide OIM framework has not yet been developed and validated. This project is thus carried out to develop and validate an organization‐wide OIM framework.Design/methodology/approach – From an extensive review of literature, core values and concepts of an OIM conceptual system are developed. Then, OIM critical factors are identified and validated by questionnaires and interviews in the HK/PRD manufacturing industry.Findings – The OIM critical factors are validated by examining the importance of OIM critical factors and the relationship between company accomplishment in individual factors and performance in organizational innovation. Also an organization‐wide OIM hierarchical framework is formulated based on the OIM factors, with an evaluation of the HK/PRD manu...
TL;DR: There are significant differences between early and late adoption organizations with regard to management characteristics such as the age and interests of the CEO and CIO, and also the adoption process, but no significant differences were found in organization resource or corporate strategy factors.
Abstract: Purpose – The aim of this paper is to find out: why some organizations adopt ICT later than the others, and whether organizations have different adoption strategies based on the type of ICT.Design/methodology/approach – This paper is an empirical study of the ICT diffusion process between the early and late adopters of relational database and local area network.Findings – The results of the study indicate that there are significant differences between early and late adoption organizations with regard to management characteristics such as the age and interests of the CEO and CIO, and also the adoption process such as the evaluation period and initiation time. However, no significant differences were found in organization resource or corporate strategy factors. Furthermore, the results of the study indicate that there are significant differences in organizational characteristics such as sales volume, organization slack and rewards between the two types of ICT.Research limitations/implications – The sample s...
TL;DR: SCPC is found to have a direct and positive relationship with PM and PP, and provides solid evidence that managers should involve their suppliers, inter...
Abstract: Purpose – This paper aims to examine how an organization can achieve higher performance through integrating supply chain product co‐development (SCPC) and modular product design.Design/methodology/approach – Based on a comprehensive review of literature on product development, supply chain management and system theory, the four proposed hypotheses concerning the relationships among SCPC, product modularity (PM), manufacturing capabilities and product performance (PP) were tested empirically through a sample of 251 Hong Kong manufacturers.Findings – SCPC is found to have a direct and positive relationship with PM and PP. PM improves flexibility and customer service and in turn PP.Research limitations/implications – Given the cross‐sectional nature of the study and the focus on manufacturing industry, future research should replicate this study in different industries with more longitudinal studies.Practical implications – The study provides solid evidence that managers should involve their suppliers, inter...