Showing papers in "Industrial Management and Data Systems in 2008"
TL;DR: The authors propose a hierarchical model for coopetition strategy management, which has been validated in Hong Kong industry to facilitate the formulation of action plans for better coop competition management.
Abstract: Purpose – Coopetition is a revolutionary mindset that combines competition and cooperation. This paper aims to determine and to examine success factors critical to coopetition strategy management and to explore the identified factors in Hong Kong manufacturing.Design/methodology/approach – Based on a literature review and expert interviews following the analytic hierarchy process, this paper identifies and prioritizes seven critical success factors and 17 critical success sub‐factors comprising three success factor categories: management commitment, relationship development, and communication management.Findings – The results show that management leadership and development of trust are the most important success factors. Based on the factors identified, the authors propose a hierarchical model for coopetition strategy management, which has been validated in Hong Kong industry to facilitate the formulation of action plans for better coopetition management.Practical implications – The prioritization of crit...
273 citations
TL;DR: A conceptual structural equation model is proposed to investigate the relationships among self‐directed learning (SDL), organizational learning, knowledge management capability (KMC) and organizational performance (OP) and to demonstrate the direct and indirect effect of SDL on OP from the perspectives of KMC and OL.
Abstract: Purpose – The purpose of this paper is to propose a conceptual structural equation model to investigate the relationships among self‐directed learning (SDL), organizational learning (OL), knowledge management capability (KMC) and organizational performance (OP) and to demonstrate the direct and indirect effect of SDL on OP from the perspectives of KMC and OL.Design/methodology/approach – An empirical study is conducted in 21 technological companies (N=236) in Taiwan and the collected survey data are used to test the relationships among the four dimensions expressed in the proposed structural equation model.Findings – The results show that SDL has a direct and significant impact on OL and KMC. SDL influences OP indirectly through OL and KMC. In addition, OL and KMC have direct and significant influences on OP.Research limitations/implications – The source of data collected is Taiwan, hence, the results may not be easily generalized to other areas or countries. However, the findings are valuable for manager...
231 citations
TL;DR: The paper provides executive decision makers and strategic managers a better understanding of what methods are available and appropriate to the decisions they must make and the steps involved in CI undertaking.
Abstract: Purpose – The purpose of this survey research is twofold. First, to study and report the process that is commonly used to create and maintain a competitive intelligence (CI) program in organizations. And second, to provide an analysis of several emergent text mining, web mining and visualization‐based CI tools, which are specific to collection and analysis of intelligence.Design/methodology/approach – A range of recently published research literature on CI processes, applications, tools and technologies to collect and analyze competitive information within organizations is reviewed to explore their current state, issues and challenges learned from their practice.Findings – The paper provides executive decision makers and strategic managers a better understanding of what methods are available and appropriate to the decisions they must make and the steps involved in CI undertaking.Originality/value – The findings of this research provide the managers of CI programs a context for understanding which tools an...
227 citations
TL;DR: Results indicate that the ideal e‐business profiles vary in the relation to the firms' strategic orientation, whether it is of the defender, analyzer or prospector type.
Abstract: Purpose – The present study aims at a deeper understanding of the performance outcomes of the alignment between the e‐business capabilities of manufacturing small‐ and medium‐sized enterprises (SMEs) and their business strategy in terms of Miles and Snow's recognised strategic typology that includes prospectors, analyzers, and defenders.Design/methodology/approach – From a contingency theory perspective, a survey of 107 Canadian manufacturers was used to collect data that were analyzed through correlation analysis.Findings – Results indicate that the ideal e‐business profiles vary in the relation to the firms' strategic orientation, whether it is of the defender, analyzer or prospector type. E‐business alignment has positive performance outcomes for manufacturing SMEs in terms of growth, productivity and financial performance.Research limitations/implications – The nature of the sample impose care in generalizing the results of the study. These results also allow us to emphasise the nature rather than the...
206 citations
TL;DR: The aim of this work is to analyze the quality, satisfaction, and loyalty sequence in the logistic service delivery context, with the purpose of considering the role of information and communication technologies (ICT) in this chain of effects.
Abstract: Purpose – Now‐a‐days, logistics research focuses on the ability of logistics to deliver a quality service and generate greater satisfaction with the delivered service. Therefore, the aim of this work is to analyze the quality, satisfaction, and loyalty sequence in the logistic service delivery context, with the purpose of considering the role of information and communication technologies (ICT) in this chain of effects.Design/methodology/approach – After reviewing the different approaches given by the literature, SEM analysis is used to contrast the hypotheses for the analyzed constructs in the presence of high/low ICT level. A questionnaire based on personal survey was conducted among manufacturers. The study collected data from 194 companies. Structural equation modeling was applied to these data to test relationships among the variables in the study.Findings – The reliability and validity tests show satisfactory results. The conclusions confirm this chain of consequences, and emphasize the incidence of ...
194 citations
TL;DR: This research attempts to comprehensively examine the criteria for measuring entrepreneurial knowledge performance outcomes in small and medium enterprises using a model to fill the gap.
Abstract: Purpose – The purpose of this paper is to illustrate the entrepreneurship knowledge construct with its dimensions and its significance for the firm performance via a model. This research attempts to comprehensively examine the criteria for measuring entrepreneurial knowledge performance outcomes in small and medium enterprises. To date no studies developed a set of widely accepted measurement criteria associated to entrepreneur knowledge and firm performance. This paper, therefore, aims to fill the gap.Design/methodology/approach – Existing studies on entrepreneurial knowledge were reviewed and their limitations were identified. Mailed structured questionnaire data for this study were collected from SME in Slovenia (168 usable responses). Exploratory and confirmatory factor analysis with structural equation modelling was used to estimate the model.Findings – The model hypothesis on the relationship among entrepreneurial knowledge and performance were mainly supported, thus reflecting the positive effect o...
188 citations
TL;DR: The results show that partners' power, trust, and products' characteristics have significant and positive effects on the adoption of RosettaNet standards.
Abstract: Purpose – This study aims to empirically examine the factors that affect the adoption of RosettaNet standards The four factors examined in this study are partners' power, trust, products' characteristics, and government influenceDesign/methodology/approach – Original research using a self‐administered questionnaire that was distributed to 400 Malaysian electrical and electronics (E&E) organizations The hypotheses were tested by employing binary logistic regression analysisFindings – The results show that partners' power, trust, and products' characteristics have significant and positive effects on the adoption of RosettaNet standardsResearch limitations/implications – The generalisability of the findings is limited as the study focuses only on E&E industry in MalaysiaPractical implications – Organizations planning to adopt RosettaNet standards will be able to make managerial decisions based on the findings from this researchOriginality/value – The findings made a contribution in terms of creating a
186 citations
TL;DR: This study will facilitate in demystifying the myth that Six Sigma is only applicable in large organizations by conducting a comparative study on the quality management practices in Six Sigma and non-Six Sigma UK SMEs and measuring its impact on the performance of the firm.
Abstract: Purpose – The last two decades have witnessed an explosion of research into the area of quality initiatives (QI) such as ISO, total quality management, lean, Kaizen and its application within small and medium-sized enterprises (SMEs) However, very few empirical studies have reported the application of Six Sigma in SMEs; the reasons may be attributed to several myths associated with Six Sigma The purpose of this paper is to assess the current status of QI in the UK manufacturing SMEs and report the differences in the quality management practices of Six Sigma SMEs against the ISO certified firms
Design/methodology/approach – A survey-based approach was adopted to understand the established quality management practices in the UK SMEs A short survey instrument was designed by reviewing the literature on quality improvement initiatives in SMEs A sample of 500 manufacturing SMEs across UK was selected through stratified random sampling technique
Findings – A response rate of 127 per cent was achieved and included respondents at senior management and middle management level across the manufacturing industry in the UK Data analysis on the history of quality initiatives (QI) in SMEs indicated towards the trend that ISO may be the foundation or building block before embarking on lean or Six Sigma Differences in quality management practices such as customer focused measures and method of knowledge transfer to employees, were observed in Six Sigma and ISO certified SMEs The main reasons cited for not implementing Six Sigma in SMEs were lack of knowledge or understanding of the system and limited resources A significant difference in the performance of Six Sigma/lean firms against ISO certified companies were observed with respect to the strategic and operational measures of organizational performance
Research limitations/implications – The limited response rate from the survey in the UK manufacturing SMEs will affect the generalizability of study to entire SME population To negate the limitations of this study, a multiple multi-level case studies will be conducted in SMEs in the next phase of doctoral research Future study should focus on performing a global survey on quality management practices in SMEs
Originality/value – The novelty of the paper lies in conducting a comparative study on the quality management practices in Six Sigma and non-Six Sigma UK SMEs and measuring its impact on the performance of the firm This study will facilitate in demystifying the myth that Six Sigma is only applicable in large organizations
174 citations
TL;DR: The consultants' opinions show similar results with studies conducted with companies using ERP systems, and the implementer's point of view shows clearly the challenge of using standardized ERP packages for various requirements on different levels.
Abstract: Purpose – This paper aims to analyse expectation and reality in enterprise resource planning implementation from the consultants' and software vendors' point of view and process these further as requirements of future IT systems.Design/methodology/approach – A small‐scale survey among Finnish enterprise resource planning system (ERP) software vendors and consultants on ERP implementation challenges is analysed (n=59). The results are connected to existing literature in the field of deploying ERP systems in the form of discussion.Findings – The consultants' opinions show similar results with studies conducted with companies using ERP systems. The implementer's point of view shows clearly the challenge of using standardized ERP packages for various requirements on different levels. Although the sales presentations tend to emphasize the general purpose and flexibility of software packages, the dilemma between customization and vanilla system remains. The implementer's viewpoint emphasises challenges in opera...
170 citations
TL;DR: The AHP‐FLP method outperforms the AHP method for supplier selection with respect to restricted supplier selection criteria, which contradicts the finding that Supplier 2 was selected as the best supplier by the A Hewlett-Packard model subject to constraints.
Abstract: Purpose – This paper aims to propose a new approach called “analytical hierarchy process weighted fuzzy linear programming model (AHP‐FLP)” for supplier selection.Design/methodology/approach – A hybrid method of supplier selection, AHP‐FLP is applied to a real industry case. The weights of the various criteria, taken as local weights from a given judgment matrix, are calculated using analytical hierarchy process (AHP) that are also considered as the weights of the fuzzy linear programming model. This new model is compared with the classical AHP method.Findings – This study concluded that the AHP‐FLP method outperforms the AHP method for supplier selection with respect to restricted supplier selection criteria. Drawing on a real case, Supplier 1 was identified to be the best supplier through the AHP model under no restrictions, which contradicts the finding that Supplier 2 was selected as the best supplier by the AHP‐FLP model subject to constraints.Research limitations/implications – More research is defi...
159 citations
TL;DR: The importance of business insiders in the process of knowledge development to make DM more relevant to business is discussed, and a blog‐based model of knowledge sharing system to support the DM process for effective BI is proposed.
Abstract: Purpose – Data mining (DM) has been considered to be a tool of business intelligence (BI) for knowledge discovery. Recent discussions in this field state that DM does not contribute to business in a large‐scale. The purpose of this paper is to discuss the importance of business insiders in the process of knowledge development to make DM more relevant to business.Design/methodology/approach – This paper proposes a blog‐based model of knowledge sharing system to support the DM process for effective BI.Findings – Through an illustrative case study, the paper has demonstrated the usefulness of the model of knowledge sharing system for DM in the dynamic transformation of explicit and tacit knowledge for BI. DM can be an effective BI tool only when business insiders are involved and organizational knowledge sharing is implemented.Practical implications – The structure of blog‐based knowledge sharing systems for DM process can be practically applied to enterprises for BI.Originality/value – The paper suggests th...
TL;DR: The findings indicate that logistics users' satisfaction with prior interactions with logistics providers, 3PL provider's relationship‐specific investment, 3 PL provider's information sharing, and 3PL service provider's reputation are key determinants of logisticsusers' level of trust towards 3PL providers.
Abstract: Purpose – Using China's burgeoning logistics industry as a backdrop, the present study focused on how to build trust between logistics users and third‐party logistics (3PL) providers, and the antecedents and consequences of trustDesign/methodology/approach – A questionnaire‐based mail survey was conducted in mainland China The conceptual model was tested using structural equation modelingFindings – The findings indicate that logistics users' satisfaction with prior interactions with logistics providers, 3PL provider's relationship‐specific investment, 3PL provider's information sharing, and 3PL provider's reputation are key determinants of logistics users' level of trust towards 3PL providers Additionally, logistics users' trust may facilitate their loyalty behavior towards 3PL providersResearch limitations/implications – The findings were drawn from a Chinese setting in which logistics outsourcing is in a relatively early developmental stage The uniqueness of Chinese culture may also limit the find
TL;DR: The findings show that RFID could be implemented in the fashion retailing in the customer relationship management, shop floor management, marketing and promotion, and logistics and inventory management.
Abstract: Purpose – The adoption of radio frequency identification (RFID) will create a revolutionary change in the management of a supply chain, particularly in the retail sector. The aim of this paper is to study the views of fashion retailers on RFID applications and, in turn, to analyze the added value to be gained by adopting this technology.Design/methodology/approach – A two‐stage methodological approach was adopted. The first involved a multi‐case study of five large, highly representative fashion retailers in Hong Kong, in which in‐depth interviews were conducted with ten senior staff members. The second involved the design of a framework with four propositions for examining the values generated for fashion retailers upon the RFID implementation.Findings – The findings show that RFID could be implemented in the fashion retailing in the customer relationship management, shop floor management, marketing and promotion, and logistics and inventory management. Improved operational efficiency and effectiveness, ...
TL;DR: Hotels showing a stronger commitment to TQM develop more advanced management systems and achieve higher performance levels, and managerial factors are significantly further developed in hotels with a stronger T QM commitment, which also have higher performances.
Abstract: Purpose – Several important managerial factors, such as training, information and communication technologies and information systems (ICT/IS), and environmental management, can be related to total quality management (TQM) in the hotel industry. This paper aims to analyse how TQM is associated with these factors and to verify whether more TQM‐committed hotels achieve higher performance.Design/methodology/approach – The empirical data were collected from a sample of 301 three‐to‐five‐star Spanish hotels. A cluster analysis was carried out to identify the different TQM commitment levels, after which a regression analysis tested the TQM‐performance link.Findings – Managerial factors are significantly further developed in hotels with a stronger TQM commitment, which also have higher performances. TQM does not seem to influence all the performance variables measured.Practical implications – Hotels showing a stronger commitment to TQM develop more advanced management systems and achieve higher performance levels...
TL;DR: It was found that personality factors such as locus of control and self-esteem significantly influence employees' internet addictions; and internet addiction significantly impacts employees’ internet abuse at the workplace.
Abstract: Purpose – This study seeks to synthesize theories from communication, psychology and criminologyto examine the factors that influence the two most popular topics in industry – internet abuse andaddiction at the workplace. Design/methodology/approach – The survey results of 351 responseswere analyzed to test the proposed hypotheses and research model using structural equationmodeling. Data were collected in Southern Science Park in Taiwan.Findings – It was found that personality factors such as locus of control and self-esteem significantlyinfluence employees’ internet addictions; and internet addiction significantly impacts employees’internet abuse at the workplace. Practical implications – Employers should pay special attention toemployees’ personalities because they play important roles in internet addiction and internet abuse.Also a good internet policy will be useful especially to a panoptic working environment, which isbecoming popular. Originality/value. his study provides a comprehensive theoretical foundation tobetter understand the two controversial issues in industry. The empirical study validates theimportant theories of locus of control, self-esteem, use and gratification, control, and containment inworkplace surveillance and deviant behavior research
TL;DR: This paper investigates technical, scale, allocative and economic efficiencies by data envelopment analysis (DEA) and stochastic frontier methods to provide a decision‐making tool and managerial implications in the measurement of farm business performance and efficiency.
Abstract: Purpose – The aim of this paper is to investigate technical, scale, allocative and economic efficiencies by data envelopment analysis (DEA) and stochastic frontier methods to provide a decision‐making tool and managerial implications in the measurement of farm business performance and efficiency.Design/methodology/approach – Technical, scale, allocative and economic efficiencies are analyzed with the Farm Accountancy Data Network (FADN) sample for 13 farm business branches in Slovenia in the period 1994‐2003. DEA models are used with an output‐orientation, three outputs and four inputs. The non‐parametric DEA estimations are compared with a parametric stochastic frontier approach. The cluster analysis is used to identify three different farm business groups according to their performance.Findings – The average technical, scale, allocative and economic efficiencies for the whole FADN sample over the analyzed period are relatively high (around or over 0.90), suggesting that, although the FADN sample contain...
TL;DR: It is found that existing Radio Frequency IDentification (RFID) data management scheme has to be modified so as to provide end‐to‐end traceability.
Abstract: Purpose – The paper aims to propose a novel dynamic tracing task model to enhance the traceability range along the supply chain beyond simple distribution channels. It further extends the study by implementing the system architecture with the proposed data model to support the dynamic tracing task.Design/methodology/approach – Typical processes of supply chain in manufacturing industries using bill of material data to extract and define information requirements are followed. The data elements are systematically selected and explained in the proposed model step by step.Findings – This paper found that existing Radio Frequency IDentification (RFID) data management scheme has to be modified so as to provide end‐to‐end traceability.Research limitations/implications – Validation of the proposed model and system architecture should be done through actual implementation in industrial settings.Practical implications – The paper gives an insight to many system managers and executors in how full traceability along ...
TL;DR: Argues for ISO 9000 to provide a structural and infrastructural platform for organisations to develop and adopt corporate social responsibility (CSR) and for ISO 26000 to facilitate a shift from customer focus to stakeholder focus hence creating a business‐to‐society orientation in organisations.
Abstract: Purpose – The paper's aims are: to scrutinize International Organization for Standardization (ISO) 26000 international guidance standard for social responsibility; to discuss the role of this standard in the adoption of social responsibility in organisations with existing quality management systems in line with ISO 9000.Design/methodology/approach – Building on academic literature and recent resolutions and working documents from ISO, the paper discusses ISO 9000 and ISO 26000 in five areas: general description; scope; approach to supply chain management; principles and content.Findings – Provides a comparison between ISO 9000 and ISO 26000 in each area listed above. Argues for ISO 9000 to provide a structural and infrastructural platform for organisations to develop and adopt corporate social responsibility (CSR) and for ISO 26000 to facilitate a shift from customer focus to stakeholder focus hence creating a business‐to‐society orientation in organisations.Practical implications – A very useful source f...
TL;DR: The results indicated that alignment between business and IS groups increased IS effectiveness and business performance, which indicates business‐IT alignment resulting from socio‐technical arrangements in firms' infrastructure has positive impacts on business performance.
Abstract: Purpose – The purpose of this study is to develop a framework for evaluating business‐IT alignment Specifically, the authors emphasize internal business‐IT alignment between business and IS groups, which is a typical setting in recent boundary‐less, networked business environmentsDesign/methodology/approach – Based on the previous studies, a socio‐technical approach was developed to explain how the functional integration in the business‐IT alignment process could be accomplished in collaborative environments The study investigates the relationship among social alignment, technical alignment, IS effectiveness, and business performanceFindings – The results indicated that alignment between business and IS groups increased IS effectiveness and business performance Business‐IT alignment resulting from socio‐technical arrangements in firms' infrastructure has positive impacts on business performanceResearch limitations/implications – This study is limited by control issues in terms of the impact of the c
TL;DR: The analysis suggests that while the inaccurate inventory records result in significant performance reductions for all supply chain configurations, their impact is substantially greater for the supply chains where members collaborate more closely on key supply chain management activities.
Abstract: Purpose – This paper aims to explore the impact of inventory system inaccuracies on the benefits of collaborative supply chain practices under various supply chain scenarios. To achieve this purpose, two popular collaboration initiatives are considered in a four‐stage supply chain. The first practice is a vendor managed inventory program where the distributor takes the full responsibility of managing the retailer's inventory. The second practice is a collaborative planning, forecasting, and replenishment program where all members work together to plan, forecast, and replenish the product.Design/methodology/approach – The study utilizes Monte Carlo computer simulation in an experimental design.Findings – The analysis suggests that while the inaccurate inventory records result in significant performance reductions for all supply chain configurations, their impact is substantially greater for the supply chains where members collaborate more closely on key supply chain management activities. In addition, the ...
TL;DR: The aim of this paper is to provide information about mobile viruses for end‐users or organizations and recommend useful tips of how individuals can protect their mobile phones from the intrusion of mobile phone viruses.
Abstract: Purpose – The paper's aim is to provide information about mobile viruses for end‐users or organizations and recommend useful tips of how individuals can protect their mobile phones from the intrusion of mobile phone viruses.Design/methodology/approach – This paper surveys chronicle, securities, risks and countermeasure of mobile phone viruses.Findings – This paper investigates infection routes, threats, damage, and spreading ways of mobile phone viruses and provides available countermeasures. It also provides useful tips about mobile viruses, indicating what to do and how to do it.Research limitations/implications – This research may not be exhaustive about mobile viruses.Practical implications – A very useful source of information and impartial advice for end‐users or organizations who are planning to protect their mobile phones and their own privacy.Originality/value – This paper is the first to survey the risk of mobile phones and it discusses how organizations or individuals can protect mobile phones ...
TL;DR: It was found that when teamwork was perceived as a dominant TQM practice, only organization culture and teamwork showed a positive relationship with the production workers' job satisfaction.
Abstract: Purpose – The purpose of this paper is to investigate the multidimensionality of total quality management (TQM) practices and its relationship with production workers' job satisfaction in the Malaysian electrical and electronics (E&E) industry context.Design/methodology/approach – Data for this study were collected using a self‐administered questionnaire that was distributed to 520 production workers in three major E&E organizations in Malaysia. Of the 520 questionnaires posted, 173 usable questionnaires were returned, yielding a response rate of 33.26 percent. The correlation and multiple regression analyses were applied to test the theoretical model and the relationship between TQM practices and job satisfaction.Findings – The results revealed that not all TQM practices enhanced production workers' job satisfaction. Only organization culture and teamwork showed a positive relationship with the production workers' job satisfaction. It was found that when teamwork was perceived as a dominant TQM practice,...
TL;DR: A UK‐based, grounded study of two project‐based industries of differing maturity levels is carried out to investigate measures of project failure or success across the two industries and presents a reassessment of project measurement criteria.
Abstract: – Failure is encountered regularly within project‐based industries and there has been research for decades into this phenomenon. Much of it has considered the failure of projects in terms of the classic project progress issues such as time, cost and quality. Using cases from two major industries the authors aim to develop a different understanding of project measurement criteria. This work is part of a larger completed investigation into information systems and information technology (IS/IT) project management models, developed for industry comparisons., – During the study, the concept of project failure and success is investigated. The authors carry out a UK‐based, grounded study of two project‐based industries of differing maturity levels (construction and IS/IT) to investigate measures of project failure or success across the two industries., – The paper presents a reassessment of project measurement criteria. This is based on the separation of measures for project performance and project progress., – The adopted strategy of naturalistic inquiry has always been susceptible to the criticism that it relies too much on subjective interpretation of data. In addition, no clear relationship was established between the factors discussed and the criteria for measuring project success., – The paper discusses current differences in perception of what actually constitutes a failed or successful project. The paper highlights that often two different (but closely related) concepts, are being discussed by project stakeholders.
TL;DR: The results indicate that construction actors differentiate between relationship and traditional marketing factors in their supply chain activities, and suggest where thoughtful use of relationship marketing techniques can benefit construction supply chains.
Abstract: Purpose – The purpose of this paper is to establish the influence that relationship variables have on construction supply chains. The objective is to show where thoughtful use of relationship marketing (RM) techniques can benefit construction supply chains.Design/methodology/approach – A questionnaire developed from a focus group outcome and literature concerning RM was used to extract information about commitment, trust and satisfaction in upstream and downstream construction supply chain relationships. A cohort of 898 construction industry managers developed from several comprehensive sample frames responded to the questionnaire. Data was analysed using exploratory and non‐parametric confirmatory statistical techniques, including Spearman's ρ non‐parametric correlation matrix, Kruskal‐Wallis test, Mann‐Whitney U test and principal axis factor analysis.Findings – The results indicate that construction actors differentiate between relationship and traditional marketing factors in their supply chain activi...
TL;DR: The results showed that size effect seems inappropriate as a stock selection strategy in the Taiwan stock market, however, the portfolios constructed by DEA models achieved noticeable superior returns.
Abstract: Purpose – The purpose of this study is to adopt data envelopment analysis (DEA) to construct portfolios, and compare their return rates with the market index to examine whether DEA portfolios created superior returns. In addition, this study investigated whether using the “size effect” as a stock selection strategy is appropriate in Taiwan.Design/methodology/approach – This study applied two DEA models to evaluate the efficiency of the firms and construct portfolios by selecting stocks with high efficiency. Furthermore, the return rates of the portfolios constructed by small‐size firms, DEA models and market indices were compared via empirical data analysis.Findings – The results showed that size effect seems inappropriate as a stock selection strategy in the Taiwan stock market. However, the portfolios constructed by DEA models achieved noticeable superior returns.Research limitations/implications – Future studies can apply DEA models to other stock markets in different countries to confirm the effective...
TL;DR: The current results support the conclusions formerly obtained and simultaneously demonstrate that big Spanish companies are at an incipient stage of development of a clearly sustainability‐oriented management.
Abstract: – The aim is to determine whether the organisations more strategically committed to their stakeholders present better social and financial performance and, based on this relationship, to determine the state of the art of the Spanish sectors' approach to sustainable development., – This paper analyses the sustainability approach of a sample of 52 Spanish listed firms. This process is based on the study of different indexes generated in order to evaluate the company's commitment through its stakeholders, the social and financial performance of these organisations, and the relationship between them. Previous results showed a positive and not significant relationship between these variables and a positive financial performance. This paper replicates a former research by introducing a fuzzy‐ logic‐based methodology in order to generate the aforementioned indexes., – The current results support the conclusions formerly obtained and simultaneously demonstrate that big Spanish companies are at an incipient stage of development of a clearly sustainability‐oriented management., – The unavailability of a long series of organisations' sustainability information is an obstacle for a broader analysis. This research could motivate the usefulness of the fuzzy logic methodology for analysing the business sustainability approach and to develop studies on the corporate social performance., – The use of fuzzy logic methodology for the generation of indexes related to the organisation's social responsibility and sustainability results.
TL;DR: A conceptual model based on TQM with respect to role stressors provides a basis for assessing the level of role conflict and role ambiguity under which the use of different aspects of T QM should be retained or revised.
Abstract: Purpose – The purpose of this paper is to develop a conceptual model to examine the multidimensionality of total quality management (TQM) practices and its impact on role stressors.Design/methodology/approach – The background of TQM philosophy and theory of role stressors serve as starting‐points to develop the conceptual model. From the extensive literature review, six practices of TQM and two components of role stressors were identified to construct the model.Findings – The model based on TQM with respect to role stressors provides a basis for assessing the level of role conflict and role ambiguity under which the use of different aspects of TQM should be retained or revised. This finding suggests that TQM is not a panacea that can be unthinkingly applied, but must be practised with a clear sense of the impact on role stressors.Practical implications – Given that role stressors are often detrimental to organizational functional efficiency, it is appropriate for management to invest time and effort to di...
TL;DR: Understanding of individuals' awareness and perceptions of computer usage policies (CUPs) and why individuals elect not to read these policies is improved and three factors influence individual intention to read CUPs.
Abstract: Purpose – This paper aims to improve understanding of individuals' awareness and perceptions of computer usage policies (CUPs) and why individuals elect not to read these policies.Design/methodology/approach – MBA students were asked to complete an online survey evaluating their behavioral intention to read CUPs, as well as their performance of this behavior. Factors contributing to the intention to read policies were also examined. The resulting data were analyzed with Smart PLS.Findings – Results suggest that three factors influence individual intention to read CUPs. These factors include attitude, apathy, and social trust. The model explained about 70 percent of individual intention to read CUPs and about 44 percent of the variability in actually reading these policies.Research limitations/implications – The sample is limited to MBA students from a single university.Practical implications – Although written policy statements are often considered the cornerstone of computer security, many individuals el...
TL;DR: The results indicate that members' project management skills, entrepreneurial proclivity, and existing knowledge have significant impact on team reflexivity and product innovativeness of the NPD project, which then influence NPD performance.
Abstract: Purpose – To determine the effects of project management skills, entrepreneurial proclivity, and existing knowledge on team reflexivity and performance of cross‐functional new product development (NPD) team. The moderating roles of team cohesiveness and knowledge practice are also explored.Design/methodology/approach – This study used online questionnaire surveys by inviting 500 R&D team members of NPD from three Science Parks in Taiwan. The survey questionnaires were sent to the representative of R&D team members.Findings – The results indicate that members' project management skills, entrepreneurial proclivity, and existing knowledge have significant impact on team reflexivity and product innovativeness of the NPD project, which then influence NPD performance. Furthermore, NPD team exercising higher levels of team cohesiveness and higher knowledge practice tend to moderate the influence of team reflexivity and product innovativeness on NPD performance.Research limitations/implications – The use of longi...
TL;DR: An alignment product that allows the SCOR model to be automated with information that is directly extracted from the Oracle E‐Business Suite was developed and demonstrated that automated support for KPIs is feasible and achievable.
Abstract: Purpose – This paper aims to automate the supply chain operations reference (SCOR) model as an enabler for process‐oriented supply chain business intelligence.Design/methodology/approach – The hypothesis is the following: SCOR model automation is possible using data that is directly extracted from integrated enterprise systems. To test the hypothesis, an alignment product that allows the SCOR model to be automated with information that is directly extracted from the Oracle E‐Business Suite was developed.Findings – In order to achieve the full benefits from the SCOR model, effective business process management and the SCOR key performance indicators (KPIs) must be implemented and used. Unless data collection to support KPI construction is automated, it is difficult to institutionalize the SCOR model as a measurement and benchmarking framework. We have demonstrated that automated support for KPIs is feasible and achievable.Research limitations/implications – The E‐Business Suite is a single enterprise solut...