Showing papers in "Information & Management in 2002"

TL;DR: The methodology encompasses a model of IQ, a questionnaire to measure IQ, and analysis techniques for interpreting the IQ measures, which are applied to analyze the gap between an organization and best practices.

TL;DR: This research attempted to provide both theoretical and empirical analyses to explain consumers' use of a virtual store and its antecedents and took an extended perspective to examine consumer behavior in the virtual store context.

TL;DR: The results from the field survey of 34 organizations show that ERP implementation success significantly depends on the organizational fit of ERP and certain implementation contingencies, which indicates that the root of such high failure rate is explored from an "organizational fit" perspective.

TL;DR: The development of an instrument that captures key characteristics of web site quality from the user's perspective is reported on, which provides an aggregate measure of web quality and would be useful to organizations and web designers, and to researchers in related web research.

TL;DR: Though all dimensions of a B2C web site seem to have an impact on the online purchase intent of consumers, security and privacy were found to have greater effect on the purchaseintent of consumers.

TL;DR: Regression analysis shows that the life content of products, transactions security, price, vendor quality, IT education and Internet usage significantly affect the initial willingness of Singaporeans to e-shop on the Internet.

TL;DR: Findings suggest that TAM may be more appropriate than TPB for examining technology acceptance by individual professionals and that the integrated model, although more fully depicting physicians’ technology acceptance, may not provide significant additional explanatory power.

TL;DR: This review will provide a source for anyone interested in EC research and help simulate further interest and show that an increasing volume of EC research has been conducted for a diverse range of areas.

TL;DR: A consumer-oriented perspective is used to derive functional requirements for e-store design and it is shown that providing good transactional support and post-sales services to the customer is the key.

TL;DR: The paper reviews the normative literature in the area of IS evaluation, and proposes a set of conjectures that were tested within a case study to analyze the investment justification process of a manufacturing IS investment.

TL;DR: In this paper, a case type analysis conducted in six manufacturing firms that have one of the widely used ERP systems, various contextual factors that influenced these firms to implement this technology were understood using the six-stage model proposed by Kwon and Zmud.

TL;DR: This paper identifies and characterizes a generic set of elemental knowledge manipulation activities that can be arranged in a variety of patterns within KM episodes and indicates possible knowledge flows that can occur among the activities.

TL;DR: A postal survey about planning practices and objectives produced usable data from 105 corporate information systems planners, and senior management involvement predicted the achievement of the objectives in a positive manner whereas organizational commitment predicted it in an inverted-U relationship.

TL;DR: Four classes of difficulties in determining systems requirements are used to organize and describe particular problems that occur within each stage of the process, together with the cognitive and behavioral theories that underlie them.

TL;DR: The results indicate that creating and maintaining realistic expectations of future system benefits really does matter and that unrealistically high expectations will result in lower levels of perceived benefit than those associated with realistic expectations.

TL;DR: A framework for understanding and hedging risks in IT projects based on the finance literature on real options is presented, which can be used to understand and justify project management decisions.

TL;DR: Evidence is reported as to how changes in strategy, organizational structure, management systems, and human skills link with the current and prospective level of use of various types of advanced ICT.

TL;DR: Strong statistical evidence is presented to confirm that IT exerts a significant favorable impact on technical efficiency and gives rise to the productivity growth that was claimed by recent studies of IT economic value.

TL;DR: This paper addresses the need to incorporate the increasing trend of partnership formation into a framework for business-to-business interorganizational systems by proposing a new framework that classifies IOS into four basic types: resource pooling; operational cooperation; operational coordination; and complementary cooperation.

TL;DR: A framework is presented that shows how data warehouses can transform an organization; it also offers a compelling explanation for why differences in impact exist and shows that the benefits that each company received can be tied to the way that it conforms to the framework.

TL;DR: A study to measure the gap between information systems academics and IS practitioners and finds no consensus about which knowledge/skills are more important in the IS profession.

TL;DR: Evidence that the psychometric stability of the end-user computing satisfaction (EUCS) instrument by Doll and Torkzadeh when applied to Taiwanese end-users of typical business software applications is provided.

TL;DR: Simulated virtual teams allow participants to learn to trust team members and to understand how communication and product development can work effectively in a virtual workspace.

TL;DR: The distinctive nature of e-commerce with Chinese characteristics is illustrated by profiling an online retailer, a traditional B2B intermediary, and an electronic marketplace or marketspace.

TL;DR: A model examines the significance of content, context, and infrastructure in determining customer loyalty and indicates that customer attitude is influenced by belief about brand equity (value), which is affected by the content, Context, and Infrastructure.

TL;DR: The findings indicate the significance of organization structure for cross-functional information access, delivery, use, and sharing needs and traditionally rich communication media is used and preferred.

TL;DR: A study that assesses the level of richness in electronic-mediated communication by taking into account its text-based attributes found that email, as a communication medium, signals rather than alleviates hierarchical differences.

TL;DR: This paper presents a SDSS to coordinate and disseminate tasks and related information for solving the vehicle routing problem (VRP) using a metaheuristic method termed: backtracking adaptive threshold accepting (BATA).

TL;DR: Cluster analysis on a sample of ranked IT issues from 16 different regions indicates a linkage between the level of economic development of a region and the ranking of various types of IT issues.

TL;DR: This study proposes an integrative approach based on a strategic perspective to business process reengineering based on analysis of a strategic thrust/strategic target matrix and illustrated by using an empirical study to demonstrate its application in some business units.