Showing papers in "International Journal of Business Excellence in 2014"
TL;DR: In this article, the authors explored the relationship between lean healthcare practices and supply chain innovation performance and found that four dimensions of lean healthcare practice (leadership, employee involvement, organisational culture, customer focus) were determined to have a significant and positive direct relationship with SA performance efforts.
Abstract: Lean and supply chain are two quality practices which are the most effective business improvement techniques that focus on continuous improvement process. They are adopted to improve business process, reduce waste, reduce defects, reduce cycle times, fast delivery at the minimal cost and accelerate the process in identifying the best solution practices for ensuring excellence in operational and service management. The purpose of this study is to explore lean healthcare practice adopted by Malaysian healthcare industry and the relationship between lean healthcare practices and supply chain innovation performance. Four dimensions of lean healthcare practice (leadership, employee involvement, organisational culture, customer focus) were determined to have a significant and positive direct relationship with supply chain innovation performance efforts. Furthermore, through this analysis, a structural relationship model using structural equation modelling (SEM) has been proposed. The research hypotheses are being developed based on the proposed conceptual model and reviewed. Finally, the paper study culminates with suggested future research work.
35 citations
TL;DR: This research is directed towards multi-generational consumers (n = 411) of India to understand the consumers' electronic decision making style instruments and help the electronic service provider to better understand more influencing factors of the electronic consumer.
Abstract: In previous researches, many of the instruments to consumer decision making style were developed in the context of the consumer offline buying process. With the proliferation of the internet and World Wide Web applications, users are increasing interfacing and interacting with web-based applications and have already started purchasing electronically. It is, therefore, important to develop new or redefine previous instruments and scales, which are directly targeted to the consumer who buy electronically. This research is directed towards multi-generational consumers (n = 411) of India to understand the consumers’ electronic decision making style instruments. The study empirically examines the influence of eight extracted factors by the authors and analytic hierarchy process (AHP) approach used for prioritisation. A hierarchical structure evaluation criteria model has been constructed, and the global priority weight of each criterion in the model has also been determined. The results of this research give a new insight to understand decision making instruments of consumers’ electronic purchase and help the electronic service provider to better understand more influencing factors of the electronic consumer, which can help them to achieve a sustainable competitive advantage in global markets and a way of enhancing performance.
21 citations
TL;DR: In this article, a structural analysis of ISO 26000 efforts and CSR performance in Malaysian automotive industry is reviewed and a structural relationship model is proposed to improve the performance of automotive industry.
Abstract: The automotive industry is an important industry in manufacturing sector. This study shows a model to conduct an empirical study in Malaysian automotive industry in order to improve CSR performance. The aim of this study is to review structural analysis of ISO 26000 efforts and CSR performance in Malaysian automotive industry. This study is to review ISO 26000 standards effort (recognising social responsibility and stakeholder identification and engagement). The CSR performance in this study is focused on two main performance; environmental performance and social performance. This study also proposed structural relationship model between ISO 26000 efforts and CSR performance in Malaysian automotive industry. Based on the proposed research model, research hypotheses are being developed. This paper culminates with suggested future research work.
19 citations
TL;DR: In this paper, a survey was executed and data was collected from a wide spectrum of IT services companies in India and analyzed employing regression analysis. But, most of the literature is ambiguous, conceptual and done from the perspective of developed countries.
Abstract: Communication has assumed a critical significance in the success of any organisation that aspires to attain and sustain competitive advantage as well as bring in desired changes in employee’s attitudes and performance. While a large amount of literature is available on internal corporate communication (ICC), most of it is ambiguous, conceptual and done from the perspective of developed countries. The primary objective of this study is to model internal corporate communication (ICC) process, examining the nature of the process, the outcomes thereof; it will empirically assess the relationship between ICC and employee’s brand attitudes in terms of employee brand identification, commitment, loyalty and performance. The earlier studies have examined internal communication conceptually or primarily in the context of non-IT services organisations like hotels, hospitals, and airlines. This is probably the first attempt to develop a measure that can capture all the dimensions of ICC and takes an ICC-based perspective in understanding internal branding in Indian IT services organisations. For this, a survey was executed and data was collected from a wide spectrum of IT services companies in India and analysed employing regression analysis.
17 citations
TL;DR: In this paper, the moderating role of concept consistency in consumer evaluation of new product branding strategies for global versus local brands in the context of emerging economy India is examined, where a series of pretests were conducted prior to main experiment.
Abstract: This paper aims to examine the moderating role of concept consistency in consumer evaluation of new product branding strategies for global versus local brands in the context of emerging economy India. A series of pretests were conducted prior to main experiment. The paper adopted multivariate analysis of variance approach to test the hypotheses. The results support the role of concept consistency in affecting the relationship between perceived brand globalness and branding strategy. It was evident from results that consumers favour global and local brand with extended brand name in high concept consistency cases and new brand name in low concept consistency situation. The findings imply that brand managers need to identify and measure the relevant types of concept consistency that will affect evaluation of branding strategies for global and local brands before introducing a new product to the market. Limitations and future research directions are discussed.
14 citations
TL;DR: In this article, the authors proposed a mixed business model which is driven by both social and economic values and three strands of convergence business ideas were suggested and 12 factors toolbox was developed.
Abstract: The aim of this study is to develop a sustainable business model for a third sector organisation (TSO) in order to be self-reliant and achieve business excellence. This study was carried out through extensive literature review, a comprehensive case study which is supplemented by analysing the case TSO’s internal documents, discussions and interviews with its core staff. The study proposes a mixed business model which is driven by both social and economic values. Three strands of ‘convergence business ideas’ were suggested and 12 factors toolbox was developed. This study supports the need for reform in TSO’s funding portfolios, government support in TSO’s capacity building in order for the TSOs to be able to actualise the transformation and need for diversification and internationalisation of their existing services.
13 citations
TL;DR: In this article, a case study in a medium scale nonferrous foundry has been conducted which has validated the suggested approach successfully, and a framework for control phase during Six Sigma implementation in small and medium sized enterprises.
Abstract: The primary objective of the DMAIC control phase is to ensure that the gains obtained during Improve are maintained long after the project has ended. To that end, it is necessary to standardise and document procedures, make sure all employees are trained and communicate the project’s results. In addition, the project team needs to create a plan for ongoing monitoring of the process and for reacting to any problems that arise. This paper enlisted the control phase in detail and proposed a more applicable methodology to execute operation controls comprehensively. It also act as a road map for short listing the relevant control tools especially for Six Sigma learners, people working in industry and professional-statisticians. A case study in a medium scale non-ferrous foundry has been conducted which has validated the suggested approach successfully. The research reported here is part of a project which aims to develop a framework for control phase during Six Sigma implementation in small and medium sized enterprises.
12 citations
TL;DR: In this paper, a convergence of corporate social responsibility actions with business strategies is proposed to achieve business growth whilst appealing to its and society's needs, in order to effectively create positive collateral effects on business and society.
Abstract: Organisations stem from and are surrounded by society; therefore, there is an undeniable symbiotic relationship that takes place with their emergence. Such relationship is underscored when firms engage in corporate social responsibility practices, at least, in the societal ambience in which they operate. Corporate social responsibility is a strategy that has been known to improve firms’ reputations and stakeholders’ satisfaction, and has now been mostly related to the enhancement of social benefits. There are social and economic factors that are individually related to corporate social responsibility, yet, it is their integration that propitiates the appropriate convergence with a firm’s business growth. If organisations ensure effective convergence of corporate social responsibility actions with business strategies, they may achieve business growth whilst appealing to its and society’s needs. Thus, in order to effectively create positive collateral effects on business and society, firms should converge corporate social responsibility strategies with business growth strategies.
12 citations
TL;DR: In this article, the authors test the findings in previous research indicating satisfaction is a mediator between trust and commitment, and among the three important outcomes of coordin..., the objective of the current study is to test the results of previous research.
Abstract: The objective of the current study is to test the findings in previous research indicating satisfaction is a mediator between trust and commitment, and among the three important outcomes of coordin ...
12 citations
TL;DR: In this study, a fuzzy multi-criteria decision-making combined with multi-objective optimisation by ratio analysis (MULTIMOORA) has been explored towards appraisement and selection of the best supply chain in accordance with performance.
Abstract: In today’s competitive global marketplace, supply chain management (SCM) has become a key strategic consideration for achieving the organisational goals. The performance measurement of the entire supply chain is an important issue because it allows for tracking of efficacy and efficiency failures and leads to more informed decision-making with regard to chain design. Performance measurement is important as it affects behaviour that impacts supply chain performance. As such, performance measurement provides the means by which a company can assess whether its supply chain has improved or degraded. To this end, the present research aims to develop an efficient evaluation framework for selecting the best supply chain performance alternative from available alternatives. In this study, a fuzzy multi-criteria decision-making (FMADM) combined with multi-objective optimisation by ratio analysis (MULTIMOORA) has been explored towards appraisement and selection of the best supply chain in accordance with performance.
12 citations
TL;DR: In this article, the authors provide insights into identifying the factors influencing the attitude and behaviour of consumers for organic food, which is currently gaining momentum in tier 1 and tier 2 cities in India.
Abstract: The organic food sector is growing significantly and surmounted growth is being witnessed from tier 1 and tier 2 cities in India, indicating huge acceptance among the masses. The study provides insights into identifying the factors influencing the attitude and behaviour of consumers for organic food, which is currently gaining momentum in tier 2 cities in India. Six significant factors were found to influence the attitude towards organic food. They were perception towards organic food, health consciousness, product information, value for money, accessibility and trust. The demographic factors seemed to affect the attitude towards organic food, while they did not explain the actual buying behaviour. The paper attempts to provide evidence on the relatively under-researched area of attitude and behaviour towards organic food in the growing cities in India.
TL;DR: In this paper, the authors proposed a fuzzy multi-criteria decision model to evaluate the performance of Iranian banks, based on the four perspectives of a balanced scorecard (BSC).
Abstract: The performance evaluation of banks has important results for creditors, investors and stakeholders since it determines banks’ capabilities to compete in the sector and has critical importance for the development of the sector. The aim of this study is to propose a fuzzy multi-criteria decision model to evaluate the performance of Iranian banks. The three largest commercial banks of the Iranian banking sector are examined and the performance of each is evaluated. Drawing on the four perspectives of a balanced scorecard (BSC), this research first summarised the evaluation indices synthesised from the literature relating to banking performance. Then, to screen these indices, 22 indices were selected for banking performance evaluation. Furthermore, the relative weights of the chosen evaluation indices were calculated by fuzzy analytic hierarchy process (FAHP). As to the prioritisation of BSC’s aspects, results indicated that the financial aspect or criterion stands atop the priority list followed by the crit...
TL;DR: In this article, the authors investigated the employee commitment to work as demonstrated by UAE national men and women across three sectors: the public, semi-public and private, specifically in the Emirates of Abu Dhabi and Dubai.
Abstract: This research paper investigates the employee commitment to work as demonstrated by UAE national men and women across three sectors: the public, semi-public and private, specifically in the Emirates of Abu Dhabi and Dubai. The research demonstrated that the private sector has a high level of work satisfaction. In contrast, the greatest dissatisfaction was in the public and semi-public sectors which respondents opined that there was generally a lack of recognition for good work and that they did not have opportunities to engage in discussion about progress of the organisation they worked for, and weak support for the performance evaluation process, citing reservations about its fairness. Emiratis looking for career advancement should consider the private sector with a greater degree of confidence than they have thus far – a view endorsed by their own compatriots according to the outcomes of this research.
TL;DR: Improvements are suggested to overcome limitations of Interpretive structural modelling and the applicability of these improvements is demonstrated with the help of a real life case study.
Abstract: Decision making plays a prominent role in the personal and professional life of every human being. Though some of the decision problems can be modelled easily using appropriate mathematical tools, systematic structural modelling is required for complex problems due to cognitive limit of human being. Structural modelling has acquired immense importance in modelling the mental models. Interpretive structural modelling (ISM) is a widely used structural modelling technique to establish hierarchical relationships within a set of elements based on the information obtained through group exercise or otherwise. Since its inception in 1974, ISM has been applied in numerous fields of study. However, like any other method necessitating human involvement and judgment to a significant level, ISM is also found suffering from certain drawbacks. These limitations surface to a greater degree when ISM is used involving a group of analysts who are familiar with the problem at hand. In the present paper, these limitations are highlighted along with their deleterious effects and also improvements are suggested to overcome these limitations. The applicability of these improvements is demonstrated with the help of a real life case study.
TL;DR: In this article, the authors investigated how perceived service quality and satisfaction determine gap-analysis by adapting scale in commercial banks and provided the given scale as an important indicator of customers' satisfaction.
Abstract: In the evolving economy, banks have to look beyond for providing a multi-channel service platform. Today, banks are concentrating more on product designing, technology advancement, expansion, recruitment, etc. while relegating ‘the services and quality of services’ offered for customers’ satisfaction. Technological advancements are compelling banks to restructure their service strategies for various customers in order to gain competitive advantage. This research investigates how perceived service quality and satisfaction determine gap-analysis by adapting scale in commercial banks. The current study enables bank managers to understand and utilise the implications of SERVQUAL for measurement of consumer behaviour so that they can provide excellent services to the customers. The findings provide the given scale as an important indicator of customers’ satisfaction.
TL;DR: The interface suggested can be used as a tool to make strategic decisions with respect to technologies driving various technological innovations and set the ground for future research to explore a relationship between technological innovation and the different dimensions of a technology strategy.
Abstract: There have been more investigations of a general nature of technology strategy rather than that of specific technological dimensions, the objective of this paper is to propose an interface between dimensions of technology strategy and technological innovation. A technology strategy framework proposed by Burgelman and Rosenbloom (1989) that defines technology strategy as an interaction between components of substance and enactment, and review of key literature, have been used to propose an interface between technological innovation and technology strategy. The interface suggested can be used as a tool to make strategic decisions with respect to technologies driving various technological innovations. A structured approach to a technology strategy would help firms with respect to their innovation initiatives. It can set the ground for future research to explore a relationship between technological innovation and the different dimensions of a technology strategy. Clustering of technological innovations on the matrix can help to discover patterns of technology acquisition and deployment strategies for technological innovation.
TL;DR: In this article, the authors explored the factors of open innovation in financial services and found that several forms of innovation are relatively strongly and positively correlated with the following indicators: number of mobile cellular subscriptions, domestic market size index, and bank concentration.
Abstract: Over the last decades, the financial services sector has been affected by drastic changes, resulting from multiple sources: (de-, re-) regulation; dominant role of information and communication technologies; shift to off balance sheet activities; service bundling; and changes in customer preferences. This has challenged financial institutions and induced stronger needs for innovation. However, empirical evidence on the actual drivers of innovation in this sector is scarce. Even less is known on the factors of open innovation. This research addresses this gap by empirically exploring drivers of innovation in financial services. Drawing upon four datasets, we found that several forms of innovation in financial services are relatively strongly and positively correlated with the following indicators: number of mobile cellular subscriptions, domestic market size index, and bank concentration. Meanwhile, there is a negative correlation between the rate of product developed mainly by other enterprises and quality of management schools in a given country.
TL;DR: In this article, the authors examined the relationship between a group of TQM techniques called critical success factors and process improvement in service companies and found that the level of the process improvement differs significantly between the established groups of employees.
Abstract: Companies’ urge to survive in today’s highly competitive globalised market and their attempts to maximise their profits gave birth to the concept of total quality management (TQM). TQM is still trendy and a great number of companies are actively implementing its rules, regulations, and procedures. However, the concept is rather complicated, culture-bound, and diverse and calls for further studies in new settings. Service section is one setting that has not received its proper attention in this regard. Therefore, we aim to examine the relationship between a group of TQM techniques called critical success factors and process improvement in service companies. To reach that end, we clustered our sample of employees based on their perceptions of TQM critical success factors and then compared the clusters’ level of process improvement. The results reveal that the level of the process improvement differs significantly between the established groups of employees. This suggests that companies’ different levels of ...
TL;DR: In this article, the authors discuss the issues and opportunities around sustainability from a multi-dimensional perspective, and discuss how to transition quickly and beginning immediately to a sustainable lifestyle paradigm, one in which we live entirely within our means ecologically and economically.
Abstract: People must overcome their tendency to waste increasingly limited time and resources on futile attempts to resolve problems associated with natural resource depletion, or natural habitat degradation, or climate change, or overpopulation, or the economic crisis du jour. These problems will only be resolved through the resolution of our fundamental ‘predicament’: our way of life is unsustainable. There is only one solution to our predicament, and to all of its derivative ecological and economic problems. We must, as a society, transition quickly and beginning immediately to a sustainable lifestyle paradigm, one in which we live entirely within our means ecologically and economically – forever. Any alternative course of action will, at best, only briefly postpone societal collapse. The focus of this paper is to discuss the issues and opportunities around sustainability from a multi-dimensional perspective.
TL;DR: In this paper, ISM has been test implemented for customer receptivity aspects of a telecom service provider organisation and its work has been precisely analysed by fuzzy logic.
Abstract: The major theme of this research is to model the customer receptivity aspects of a telecom service provider organisation based on their interrelationships. ISM brings into consideration of a system of directly and indirectly related elements, which maps the complex organisational issues. In this paper, ISM has been test implemented for customer receptivity aspects of a telecom service provider organisation. Qualitative criteria are often accompanied by ambiguities and vagueness. This makes fuzzy logic a more natural approach to this kind of modelling. Therefore, the same work has been precisely analysed by fuzzy logic. The results are supported with managerial implications and scope for further research.
TL;DR: In this paper, the authors have studied benchmarking of a manager in an organisation by exploiting a proposed new framework [a combination of the AHP, EFQM, 360 degree approach and QFD (AE3Q)].
Abstract: Nowadays, continual improvement, reaching organisational excellence and achieving customer satisfaction in all areas of activates in an organisation has gained much importance. In this regard, benchmarking will help the organisation to reach excellence level. This article has studied benchmarking of a manager in an organisation by exploiting a proposed new framework [a combination of the AHP, EFQM, 360 degree approach and QFD (AE3Q)]. Library research method has been used for data gathering in theoretical research phase and a semi-organised questionnaire in applied research phase. Employees, stakeholders, managers and customers of two different organisations of an industry have been selected as the data tool. Sampling from employees has been conducted by grouping method while simple random method has been used for customers and stakeholders. One of the findings of this article is performance improvement of manager in an organisation by modelling of a high performance organisation and based on the prioritised performance criteria of that organisation. Other results include providing the relationship between the manager performance and the organisation performance by the help of proposed model and setting priorities for the enablers of organisational excellence model.
TL;DR: In this article, the authors test relationships between perceived vision communication, motivation of employees and organisational alignment among supervisors, and satisfaction of their immediate subordinates at a leading Thai apparel manufacturer, finding that aligning organisational systems to suit vision is directly predictive of enhanced employee satisfaction.
Abstract: Corporate leaders are exhorted to espouse vision, but little is known about how vision is realised by leaders at different levels in Southeast Asian manufacturing sector. The present study tests relationships between perceived vision communication, motivation of employees and organisational alignment among supervisors, and satisfaction of their immediate subordinates at a leading Thai apparel manufacturer. Findings indicate that aligning organisational systems to suit vision is directly predictive of enhanced employee satisfaction while, surprisingly, motivation and empowerment of employees, and vision communication are not significantly associated with employee satisfaction. Future research directions and managerial implications are discussed.
Journal Article•
TL;DR: In this paper, the authors have studied benchmarking of a manager in an organisation by exploiting a proposed new framework [a combination of the AHP, EFQM, 360 degree approach and QFD (AE3Q)].
Abstract: Nowadays, continual improvement, reaching organisational excellence and achieving customer satisfaction in all areas of activates in an organisation has gained much importance. In this regard, benchmarking will help the organisation to reach excellence level. This article has studied benchmarking of a manager in an organisation by exploiting a proposed new framework [a combination of the AHP, EFQM, 360 degree approach and QFD (AE3Q)]. Library research method has been used for data gathering in theoretical research phase and a semi-organised questionnaire in applied research phase. Employees, stakeholders, managers and customers of two different organisations of an industry have been selected as the data tool. Sampling from employees has been conducted by grouping method while simple random method has been used for customers and stakeholders. One of the findings of this article is performance improvement of manager in an organisation by modelling of a high performance organisation and based on the prioritised performance criteria of that organisation. Other results include providing the relationship between the manager performance and the organisation performance by the help of proposed model and setting priorities for the enablers of organisational excellence model.
TL;DR: In this paper, the authors studied the relationship between transformational leadership behaviours and followers' interpersonal communication satisfaction in the Indian organisational setting and found that transformational leader behaviours significantly contribute towards the promotion of followers' personal communication satisfaction.
Abstract: Communication satisfaction with the leaders has been researched in the past to have great impact on job satisfaction and job performance of employees in the organisations However, researchers indicate that techniques and methods to promote communication satisfaction in the organisations are hard to pin down This study therefore offers to bring clarity in this regard by studying the relationship between transformational leadership behaviours and followers’ interpersonal communication satisfaction in the Indian organisational setting The data were collected from 924 respondents belonging to service, IT, manufacturing, healthcare, educational and hospitality sectors The findings reveal that transformational leadership behaviours significantly contribute towards the promotion of followers’ interpersonal communication satisfaction, thus challenging the assumption of elusiveness attributed towards the promotion of communication satisfaction Moreover, this study is unique because the research of this nature is the first one on date in identifying the relationship between Indian transformational leadership behaviours and followers’ interpersonal communication satisfaction in the Indian organisations
TL;DR: In this article, the authors hypothesised and tested structural equation model with consumer innovativeness, consumers need for uniqueness-creative choice counter conformity-dimension, status consumption as exogenous, antecedent constructs, market maveness as endogenous construct and market helping behaviour-information provided-dimension as an ultimate endogenous, consequence construct, this model was not tested by earlier studies.
Abstract: In this era of intense commercial information bombardment, the interpersonal communication ‘word of mouth’ (WOM) cuts through the clutter, and gains importance among consumers. Market maven plays a pivotal role in providing valuable market place information through WOM and thereby helping consumers towards their purchases. Literatures indicated need for profiling market mavens with psychological factors, hence the authors hypothesised and tested structural equation model with consumer innovativeness, consumers’ need for uniqueness-creative choice counter conformity-dimension, status consumption as exogenous, antecedent constructs, market maveness as endogenous construct and market helping behaviour-information provided-dimension as an ultimate endogenous, consequence construct, this model was not tested by earlier studies. The structural equation modelling (SEM) results indicated the hypothesised model was consistent with data and the psychological antecedent constructs were having positive relationship with market mavenness. Market mavenness was found to have positive relationship with consequence construct market helping behaviour-information provided-dimension. The findings of this study will enhance the marketers’ ability, leveraging on findings about market mavens, to evolve an effective marketing programme.
TL;DR: This article used a causal latent semantic analysis (LSA) methodology to test the MBNQA as a non-recursive causal model using textual data obtained from scholarly MBNQLA publications and found that the cumulative finding of prior research supports the contention that the constructs in the framework have substantial influence on each other.
Abstract: Numerous studies have investigated the linkages implied in the Malcolm Baldrige National Quality Award (MBNQA) framework. Those studies posited that the MBNQA quality experts defaulted to the premise that each construct is related to all others in the MBNQA framework because of the lack of specific knowledge about the causative relationships. Therefore, there is a need for both academicians and managers to explore the MBNQA framework as a non-recursive causal model as it was originally developed. This study uses a causal latent semantic analysis methodology to test the MBNQA as a non-recursive causal model using textual data obtained from scholarly MBNQA publications. Though the MBNQA framework is yet to be fully explored by both academicians and practitioners, this is the first study to show that the cumulative finding of prior research supports the contention that the constructs in the framework have substantial influence on each other.
TL;DR: In this paper, a primary survey was conducted and 252 responses were gathered to conduct the research and the results of paper confirm that logistic regression is an effective tool for research and it can be applied to various other sectors such as human resource management, etc.
Abstract: The effectiveness of logistic regression had been understood by many authors. A special attention is paid by authors to write section on multivariate statistics in books. The books have explained the theoretical method of predicting the dichotomous dependent variable from a set of binary explanatory variables and their relationship is not linear but interacts with each other. The logistic regression is free from various restrictive assumptions as required in case of ordinary regression or least square regression. The objective of the current research paper is to illustrate how effective is the logistic regression applied in processed food supply chain management. A primary survey was conducted and 252 responses were gathered to conduct the research. A complete step by step process of logistic regression is explained in the current paper. The results of paper confirm that logistic regression is an effective tool for research and it can be applied to various other sectors such as human resource management, etc.
TL;DR: In this article, the authors discussed about the socioeconomic effects of ageing problems in India and suggested some policy prescriptions, where the authors have used census data for analysis and discussed the impact of ageing on various socioeconomic fronts like pension outlays, healthcare expenditures, etc.
Abstract: The phenomenon of population ageing is becoming a major concern for policy makers all over the world, for both developed and developing countries, during last two decades. Ageing of population is affected due to downward trends in fertility and mortality. In India, size of elderly population is fast growing. In 2001, it constituted 7.4% of the total population. According to experts, it will become 12.6% by 2025. So, ageing problem is at its beginning in India. For a developing country like India this may pose mounting pressure on various socio-economic fronts like pension outlays, healthcare expenditures, etc. there is an emerging need to pay greater attention to ageing related issues. In this paper, the authors discussed about the socio-economic effects of ageing problems in India. For this purpose, the authors have used census data for analysis. Finally, on the basis of their discussion the authors have suggested some policy prescriptions.
TL;DR: In this paper, three project-orientation companies, [Pars Aviation Development Investment Company (PADICO), Septa Management Engineers Consulting and AVA BEHBOOD Engineering Services Company], have been prioritised regarding the level of manpower (ordinary personnel, key personnel, top managers), knowledge management sub-criteria and quintuplet knowledge management scopes (data, information, knowledge, wisdom, personnel).
Abstract: Science and technology in this competitive world have provided new constraints, complexities and situations and they could be known as the engine of the world’s economical and social development. Correct exploitation of fast developments of science and technology, management of technological changes and innovation, demand access to daily and progressive knowledge, which is the one of trend and attempt factor of organisations in the scope of knowledge management in the last few years. In this paper, three project-orientation companies, [Pars Aviation Development Investment Company (PADICO), Septa Management Engineers Consulting and AVA BEHBOOD Engineering Services Company], have been prioritised regarding the level of manpower (ordinary personnel, key personnel, top managers), knowledge management sub-criteria and quintuplet knowledge management scopes (data, information, knowledge, wisdom, personnel) using fuzzy analytic hierarchy process to maximise the proficiency of knowledge management. Results show that AVA BEHBOOD services company, Pars Aviation Department Company (PADCO), Septa Management Engineers Consulting are on the first, second and last priorities, respectively.
TL;DR: The main objective of this paper is to develop an innovative DEA model that takes simultaneously imprecise data and dual-role factors into account for ranking IMs.
Abstract: One of the uses of data envelopment analysis (DEA) can be international market ranking (IMR). Selecting the best international market (IM) from a large number of possible markets with various levels of capabilities and potential is a complicated and time-consuming managerial task. In the subject of marketing research, moreover, some measures cannot be mentioned accurately. These measures have the status of imprecise data. Additionally, there are some situations that decision maker is wavered to classify the input and output status of factors. In the DEA’s literature such variables are called dual-role factors. The main objective of this paper, therefore, is to develop an innovative DEA model that takes simultaneously imprecise data and dual-role factors into account for ranking IMs. A case study makes evident the application of the proposed model.