Showing papers in "International Journal of Information Management in 1994"

TL;DR: A model is developed from case study data that maps key service quality dimensions to the required information technologies and allows managers to determine the information technology most appropriate for improving service quality.

TL;DR: In this paper, an interactive computerized support system (CSS) for AIDS/HIV+ consisting of communication, model and database services is introduced, and an empirical study on the relationships between individual perceptions and voluntary computer use over time is discussed.

TL;DR: In this article, the potential risks and benefits of outsourcing are discussed and a content analysis of the annual reports of 31 companies (25 clients and six vendors) is presented, based on how the outsourcing information is communicated to the shareholders.

TL;DR: In this article, impacts of information technology (IT) at the societal, the organizational and the individual levels are reviewed and critiqued at the sociotechnical and economic perspectives.

TL;DR: In this article, the authors describe an exploratory study of business use of the Internet for competitive intelligence purposes, and suggest that the Internet is the next major phase in the evolution of the competitive intelligence function in advanced organizations, especially as commercialization of the network intensifies.

TL;DR: In this article, the authors recommend explicit attention to and management of the modelling tasks: data collection and organization, simulation of component designs, and integration of component simulation results, in order to encourage a culture of measurement that supports continuous process improvement.

TL;DR: The present paper attempts to provide the basic framework for such a functional taxonomy for CBIS by classifying CBIS on three distinct process elements: information processSupport; decision process support; and communication process support.

TL;DR: The UK National Health Service (NHS) has been conducting an open exercise in global data modelling for the past 12 years and therefore constitutes a unique resource for the student of information management.

TL;DR: In this paper, the authors examined the influence of the individual middle manager's characteristics, the characteristics of his or her superior, and organizational facilitation on the variation in microcomputer usage by middle managers.

TL;DR: A recent survey of large private and public sector organizations in Australasia as mentioned in this paper revealed the pressures of economic and business conditions of the early 1990s, and identified a number of key IS-related concerns.

TL;DR: In this paper, the authors assess the present state of the development and implementation of IT strategies and their relation to business strategies and conclude that IT strategies support the business reasonably well and that in most companies, IT strategy is closely aligned with strategic aims even though it may not be a documented part of the business strategy.

TL;DR: The role of workshops in the process of integrating information systems strategy formulation and business strategy is examined in this paper, as are the roles of facilitators and participants in this process, and three cases that combine both successful and unsuccessful features are reviewed, and conclusions are drawn regarding improved practice.

TL;DR: It is concluded that the present state of EDI, with hubs as the deciding parties and spokes doing what they must do to stay in business, has been inevitable and will continue in future.

TL;DR: The positive and negative impact of various factors on EDI selection decision is analysed, along with realized benefits of EDI application, as well as obstacles for widespread EDI adoption and its effective use.

TL;DR: In this article, an investigation into the perception and use of information as a strategic resource for effective business performance and competitive advantage in the Scottish high performance textile industry is given. But the results confirm that there is a strong relationship between information activity and innovative practices.

TL;DR: In this article, records management within the context of information management as a whole is discussed, indicating how the adoption of a more active approach to the management of records can position it as an information management discipline and how records managers can apply their emerging skills to add value to the organization's strategic development.

TL;DR: In this paper, the authors presented results of a survey that identified the key MIS issues of the 1990s faced by 297 organizations in the Republic of China (Taiwan) and made a comparison with four major industries: electronics, public organizations, financial services, and information services.

TL;DR: Wang et al. as discussed by the authors argue that the next generation online systems in banking lies in the intelligence network with full integration of management support, operating services, information services and customer services.

TL;DR: In this paper, an eight-stage development process described in this paper provides EIS builders with a helpful EIS development standard, and points to be considered when planning an EIS project.

TL;DR: In this paper, the authors deal with the formulation of information systems strategy in the banking industry of Russia and present a generalized banking business architecture, and the information system needs of this architecture are discussed.

TL;DR: The concerns which need to be considered when generating a comprehensive strategy for the implementation of an educational integrated IS are described, and relationships among measures of efficiency, effectiveness, decision making and operational factors were identified.

TL;DR: Internet va amplifier les pratiques informelles dans le domaine de la veille en matiere d'actvites commerciales mais utiliser le potentiel le d'Internet relevera d'activites d'intelligence economique mais aussi de pratique tres differentes s'apparentant a la reconnaissance dans un cyberespace (cyberscoutting) trees differentes de celles du bibliothecaire d'entreprise as mentioned in this paper.

TL;DR: In this article, the authors investigated the impact of information technology on the strategic management of British Steel and concluded that competitive forces have an impact on both the IT strategy of these organizations and the way that IT is used to shape the overall strategy.

TL;DR: In this paper, two questionnaires were developed to assess 46 specific IS areas and skills, 10 university-industry collaboration activities, and training requirements for IS graduates, and 60-two information technology vendors and 202 information system employers in Taiwan participated in two different surveys.

TL;DR: In this paper, the authors discuss simulation with reference to VIS, its benefits and the range of applications for which it can be used, concluding with a discussion on the VIS software available.

TL;DR: In this article, the authors argue that information systems can attain the status of being an important, secondary strategic resource by obtaining improved consistency between formulated strategy and implementation, improved quality of complex decision-making processes, and enhancement of organizational learning.

TL;DR: The initial findings of the experiment into the properties of hypermedia as used in this manner are reported, and the appropriateness of these ideas and their implementation for general applications are reported.