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Showing papers in "International Journal of Information Management in 1995"


Journal ArticleDOI
TL;DR: The notion of organizational memory has been discussed for over a quarter of a century as discussed by the authors and organizational memory can be classified into four categories: knowledge acquisition, retention, maintenance and retrieval.

388 citations


Journal ArticleDOI
TL;DR: In this paper, the authors combine findings from two studies of European and North American information technology/information systems outsourcing practice, and focus on the economics of outsourcing, and contracting and performance measurement issues.

149 citations



Journal ArticleDOI
TL;DR: The authors argue the need to bridge a long-standing gap between information providers and users in their respectice views of what the role, competences and requirements of the other is in information terms, and their value-added information model provides a way for both parties to begin communicating in meaningful terms on these issues.

104 citations


Journal ArticleDOI
TL;DR: The suggestion is to use four universal structuring dimensions - selection, time, hierarchy and sequence - and apply them to information, regardless of the information carrier, to use this tool-set to profit more fully from the growing mass of information.

80 citations


Journal ArticleDOI
TL;DR: In this paper, a business process redesign (BPR) initiative in a major Hong Kong bank is examined in detail, while a strategic management framework for large-scale process innovation is proposed.

66 citations


Journal ArticleDOI
TL;DR: In this paper, the authors investigate information systems/information technology (IS/IT) outsourcing by large corporate companies and report the interviewees' accounts of the drivers for IS/IT outsourcing, the organizational structure of the IS and IT function, human resource management and the changing organizational ownership of IS competences, and argue that the growth of the IT vendor industry, stimulated by the increased demand for outsourcing, is creating a new professional service firm relationship for the IS function.

66 citations


Journal ArticleDOI
TL;DR: In this paper, the authors argue that current professional evaluation practices are particularly inadequate for systems that have strategic issues at stake and approach to determine the value of proposed or implemented information systems by means of informed group consultation and negotiation processes.

65 citations


Journal ArticleDOI
TL;DR: In this article, the authors evaluate the strength of perceived barriers to the adoption of database marketing (DBM) in the UK financial services sector and reveal that organizational and strategic barriers are seen as less important than technical barriers for both adopting and non-adopting organizations.

62 citations



Journal ArticleDOI
TL;DR: In this paper, the authors suggest that one barrier to successful implementation concerns differences between sponsors and potential adopters, which can delay and inhibit initial uptake of interorganizational systems, and suggest that marketing by the sponsor and peer communication among potential users can help overcome the sponsor-adopter gap.

Journal ArticleDOI
TL;DR: In this paper a general framework of security is established by defining its scope, most common threats against the security, and two kinds of different comparison and evaluation criteria.

Journal ArticleDOI
TL;DR: In this paper, the authors developed a holistic conceptual model that combines the above parameters into a framework that fully integrates the corporate objectives of a firm into every aspect of the planning process, based on general systems theory.

Journal ArticleDOI
TL;DR: In this paper, the authors identify 15 telecommunications initiatives and examine the differences between adopters and non-adopters of these initiatives across a variety of factors, including structural characteristics like centralization and integration, risk taking disposition and vendor interaction.

Journal ArticleDOI
TL;DR: In this article, a conceptual framework for information technology support in public administration is proposed, which conceptualizes public administration as policy planning, policy implementation, and policy administration, and proposes a three-tier architecture for support systems for the three aspects of policy management.

Journal ArticleDOI
TL;DR: In this paper, the authors present an explorative research study, where the questions were: where, how, and why do innovative small-company managers look for external information? The context they chose was Norwegian firms operating in Russia.

Journal ArticleDOI
TL;DR: In this paper, the authors examined the impact of academic theories on the real world of business and found that very little empirical research has been conducted to examine the general validity of the ivory tower theories.

Journal ArticleDOI
TL;DR: The impact of the information technology revolution, combined with the recent fundamental Government review and reorganization of the National Health Service has meant a change in attitude by managers towards the use of information, both in terms of its impact on the service generally, and on their own abilities to manage effectively.


Journal ArticleDOI
TL;DR: A survey of the extent to which companies are involved in business process redesign (BRP) as a means to deliver better customer service through dealing more rapidly with insurance policy applications and subsequent policy changes or problems.

Journal ArticleDOI
TL;DR: GroupSystems V as mentioned in this paper is an electronic meeting system designed for structured corporate decision making, in the context of ad hoc, intermittent groups who use the facilities of the Institute for the Study for Developmental Disability at Indiana University.

Journal ArticleDOI
TL;DR: This paper summarizes and draws conclusions from a collection of previously published journal articles on the concept of client/server computing, defined and compared with traditional system architectures.

Journal ArticleDOI
TL;DR: A strategic information systems evaluation methodology based on the concepts of the value chain, critical success factors and the information auditing approach is presented as it has been shown that in different industries the most critical area of value chain differs.

Journal ArticleDOI
TL;DR: In this paper, the authors describe the design parameters of ARgo, a conceptual information system for supporting strategic decision making in groups based on theories of strategic information resources management, GDSS, garbage can decision making models (G.Can), and small group (SG) theory.

Journal ArticleDOI
TL;DR: In this article, the authors report on the progress being made by six Romanian firms in realigning information technology to support the move to a market economy and show that progress has been limited.

Journal ArticleDOI
TL;DR: In this article, the authors described a series of meetings of a student housing department using multiple group support systems and manual methods to support the reengineering process in a university housing department.

Journal ArticleDOI
TL;DR: In this article, a survey of 38 United Arab Emirates' (UAE) bank managers was conducted investigating their perceptions toward automation, and the most important benefits arising from banking automation were identified as security, training personnel on the use of the system, and customer awareness.


Journal ArticleDOI
TL;DR: The paper presents unique features of a PRC city-wide information system development, and describes the planning and implementation process of a new form of a city- wide information system's architecture and infrastructure.

Journal ArticleDOI
TL;DR: In this paper an object-oriented approach to work group support systems analysis is presented and an example of the application of the approach is demonstrated.