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Showing papers in "International Journal of Information Management in 2010"


Journal ArticleDOI
TL;DR: It is confirmed that trust, perceived service quality, perceived customer value, including functional value and emotional value, contribute to generating customer satisfaction with MIM and that age, gender, and usage time have moderating effects.

1,000 citations


Journal ArticleDOI
TL;DR: It is argued in this article that cloud computing is likely to be one of those opportunities sought by the cash-strapped educational establishments in these difficult times and could prove to be of immense benefit (and empowering in some situations) to them due to its flexibility and pay-as-you-go cost structure.

935 citations


Journal ArticleDOI
TL;DR: In this paper, the authors propose an underlying theoretical framework with the utilization of three theories: contingency, dynamic capabilities and task-technology fit to identify critical success factors on a case study from the banking sector.

664 citations


Journal ArticleDOI
TL;DR: One of the major findings of this study is that although less perceived risk may lead to a favorable perception of web service quality, it does not necessarily translate to customer satisfaction, or positive behavioral intentions.

406 citations


Journal ArticleDOI
TL;DR: This paper aims to organize and classify the literature on mobile marketing and assess the-state-of-the-art in order to facilitate future research and provides future research directions.

287 citations


Journal ArticleDOI
TL;DR: An integrative model to explain the post-implementation success of ERP, based on the Technology-Organization-Environment (TOE) theory is developed and it is posited that ERP implementation quality, organizational readiness, and external support will positively affect thePost-im implementation success ofERP.

258 citations


Journal ArticleDOI
TL;DR: In this paper, the authors examine the process of innovation and knowledge sharing from a perspective that focuses on the influence that local circumstances can have, and investigate the role played by boundary objects and brokers.

241 citations


Journal ArticleDOI
TL;DR: ICT oriented to communication and workflow is found to produce a significant positive impact on knowledge creation processes, except for, socialization process, while ICT use for information does not influence any of the processes for, creating knowledge and OL.

232 citations


Journal ArticleDOI
TL;DR: These best practices greatly enhanced the success of an ERP implementation for small businesses, and are recommended for studying the impact of ERP systems on the small business' participation in supply chain management.

228 citations


Journal ArticleDOI
TL;DR: This work examines psychological safety and its effect on individuals' intention to continue sharing knowledge and identifies trust in the virtual community and self-consciousness as antecedents of psychological safety.

220 citations


Journal ArticleDOI
TL;DR: The empirical evidence and discussion presented can help the Greek Government improve and fully exploit the potential of TAXIS as an innovative tool for taxation purposes.

Journal ArticleDOI
TL;DR: Analysis of one of the most powerful online collaborative platforms, the free software (FS) case, which involves a lot of virtual communities developed around products such as Linux or Android, the new Google's mobile operating system, finds positive and significant effects of consumer identification and participation on the level of community promotion.

Journal ArticleDOI
TL;DR: Based on an analysis of results from the 485 survey respondents, the research found that there is the positive relationship between bloggers' trust and their knowledge sharing practices.

Journal ArticleDOI
TL;DR: The main purpose of the paper is to call on the members of the IS profession to take a more proactive and visible role in advancing KM by showing that KM is a natural and long-awaited development in IS and that a number of circumstances have made KM to be an area of emphasis in IS whose time has come.

Journal ArticleDOI
TL;DR: This paper proposes an improved group recommendation procedure that improves not only the group recommendation effectiveness but also the satisfaction of individual group members.

Journal ArticleDOI
TL;DR: In this paper, the authors argue that leaders need to move away from focusing on developing innovations and value within the mental models, systems, and organizational solutions of the old industrial economy, with its firm and product-centric view of value.

Journal ArticleDOI
TL;DR: This study investigates South Korean retailers to identify key organizational characteristics that positively drive the evaluation of RFID and results from 278 adopting organizations show organizational needs, perceived factors, and organizational readiness have a significant influence on RFID Evaluation.

Journal ArticleDOI
TL;DR: The model provides a more inclusive method of measuring quality of shared information in IOS use through a re-examination of the impact of top management support and IT infrastructure capability, and by assessing the mediating effect of operational supply chain performance on the relationship between quality of share information and overall firm performance.

Journal ArticleDOI
TL;DR: The authors explored individual cognitive mechanisms of knowledge sharing motivation and intends to provide more effective measures to judge and influence individual inclinations toward knowledge sharing in a cross-cultural context, and found that intrinsic motivation operates through affective commitment, while extrinsic motivation derived from reward and punishment make concerted efforts to shape the ultimate intention to knowledge sharing.

Journal ArticleDOI
TL;DR: It is found that females have more disorientation problems than males; flexible paths are more beneficial to experts while structured content is more useful to novices; and Field Dependent and Field Independent users prefer to employ different search strategies.

Journal ArticleDOI
TL;DR: It is suggested that innovative consumers adopt and use new technology for not just utilitarian but also for experiential outcomes, and that even utilitarian users have hedonic and social factors present in their consumption patterns.

Journal ArticleDOI
TL;DR: A model that relates the possession of a base of knowledge originated in supra-organisational, organisational and individual sources, as the actively new decision of seeking knowledge related to the start of the exporting activity is proposed.

Journal ArticleDOI
TL;DR: In support of the concern that maturity models are biasing institutionalization towards the technological domain, findings support the argument that endeavours in IM, directly supported by ICT, are easier to implement and/ or better managed and institutionalised, than endeavours that require human intervention and/or a human component to succeed.

Journal ArticleDOI
Brian Detlor1
TL;DR: The purpose of this paper is to clearly describe what, ''information management'' is and to clarify how information management differs in regards to closely related terms.

Journal ArticleDOI
TL;DR: The present work investigates the potential of ontologies in supporting the information lifecycle within a corporate environment for business intelligence and demonstrates the use of Heraclitus II, a framework that employs ontology management and evolution in the context of information management systems.

Journal ArticleDOI
TL;DR: An EICE model is proposed and its effect on the knowledge asset is explored and it is suggested that the knowledge creation strategies model may help manager to make effective strategies for knowledge creation within the organisation.

Journal ArticleDOI
TL;DR: It is argued that an autonomy and experimental climate can favor the team's ability to integrate members' knowledge, and the critical role played by team climate in favoring IT knowledge integration capability, which in turn affects team outcomes.

Journal ArticleDOI
TL;DR: Not using abbreviation, records' readability, paying more attention to the available information and no memory-based coding can improve the quality of diagnosis classification.

Journal ArticleDOI
TL;DR: This research analyzes network effects in technology acceptance by reproducing a particular type of technology acceptance process in a laboratory experiment, controlling for user network size and testing its influence on user perceptions and, ultimately, on acceptance decisions.

Journal ArticleDOI
TL;DR: Preliminary evidence from this case firm suggests that a strong, committed and adaptive leadership style provides a basis for effective BI exploitation and identifies some strategic and tactical actions that Chinese CEOs can use to foster a knowledge sharing culture that is conducive to BI systems implementation.