Showing papers in "International Journal of Information Management in 2011"

TL;DR: The results indicate that perceived relative advantage, ease of use, compatibility, competence and integrity significantly influence attitude, which in turn lead to behavioral intention to adopt (or continue-to-use) mobile banking.

TL;DR: It was found that trust is transferred from an intermediary to the community of sellers, implying that the trustworthiness of the intermediary plays a critical role in determining the extent to which consumers trust and accept the sellers in the e-marketplace.

TL;DR: From a managerial perspective, this research suggests that practitioner should not only keep improving service quality, but also provide playfulness to ensure customer satisfaction.

TL;DR: Results show that both KM strategies (codification and personalisation) impacts on innovation and organisational performance directly and indirectly (through an increase on innovation capability).

TL;DR: It is argued in this article that cloud computing is likely to prove commercially viable for many small and medium enterprises (SMEs) due to its flexibility and pay-as-you-go cost structure, particularly in the current climate of economic difficulties.

TL;DR: It is pointed out that having knowledge management capabilities is not sufficient for the success of CRM, but there are other factors to consider, and organizational factors indeed impact CRM success.

TL;DR: A meta-analysis based on the previous TAM studies is conducted in an attempt to make well-grounded statements on the role of trust, and results indicate a significant influence of trust on TAM constructs.

TL;DR: The results indicate that service failure severity, interactional justice, procedural justice and perceived switching costs have a significant relationship with customer loyalty, and that interactionalJustice can mitigate the negative relationship between serviceFailure severity and customer loyalty.

TL;DR: In this paper, a literature review is used to surface the diverse existing categorizations of e-government stakeholders and their interests and the benefits sought, and a proposal for a typology of stakeholder roles, and an initial proposal for an initial stakeholder benefits analysis tool (SBAT) is presented.

TL;DR: A visual mapping of intellectual structure in two-dimensions is presented and the subfields of the technology acceptance model through co-citation analysis are identified by using a sequence of statistical analyses including factor analysis, multidimensional scaling, and cluster analysis.

TL;DR: The results of the empirical study suggest that the role played by relational benefits is critical in ensuring the information sharing as it reinforces the connectedness between supply chain members and mitigates the dysfunctional conflicts in the process.

TL;DR: Examination of how transformational leadership (TFL) climate influences employees' team identity and their intentions to share knowledge and how team knowledge sharing intention subsequently influences team innovativeness indicated that TFL climate was related to employees' intention to shareknowledge through team identity.

TL;DR: The results indicate that information credibility is critical for facilitating customer experiences, which, in turn, is necessary to enhance purchase intention, and greater involvement with blog significantly increases the effect of customer experiences on purchase intention.

TL;DR: The paper empirically analyses the role of information delivery through information and communication technology (ICT) in enhancing decision-making capabilities of Indian farmers and emphasizes the importance of designing ICT enabled information systems to suit the socio-demographic profile of the user groups.

TL;DR: A definition for information governance is described, extending the common, one-dimensional approach into a more generic statement, and four hypotheses are proposed to give ground to the use of information governance.

TL;DR: A solution framework using a modified Decision Making Trial and Evaluation Laboratory (DEMATEL) approach is proposed to treat perceived benefits and perceived risks as two distinct themes so that a visible cause-effect diagram can be developed to facilitate the decision makers.

TL;DR: Results show that people use SL because of three types of motivations: functional, experiential, and social, and relative to their counterparts, experienced users are more aware of the values of SL for creating, education, and commerce.

TL;DR: It is found that executives that follow a rational approach collect and use ample information in a structured decision-making process passing through a number of distinct phases in time, and information plays a crucial role in reducing uncertainty.

TL;DR: The results support the view that organic structure has a positive impact on intellectual capital, and helps managers to design flexible and dynamic organizational structures to enhance the intellectual capital in the organization and increase the ability to compete.

TL;DR: A strong positive influence of supplier synergy, information intensity, managerial IT knowledge, inter-operability and formal governance mechanisms on the extent of web-enabled SCM is revealed and a negative association between relative cost–benefit perceptions and the extent is found.

TL;DR: New insights are offered on the motives and antecedents of the reading behaviour of consumer reviews in online opinion platforms and the relevance of the online reading motives and their influence on consumer buying and communication behaviour are offered.

TL;DR: The usage of SCTs is instrumentally determined by the interaction between the task and social relationships, and a few particular media and technologies seemed to perform well, however these are influenced by the social aspects.

TL;DR: It is argued that the transfer of indigenous knowledge on traditional vegetables will ensure the availability and utilisation of this important food source for resource-poor rural communities.

TL;DR: It can be speculated that when Communications and Operations Management and security policy improve, other security parameters in the companies, such as Organizational, Personnel and Physical and Environmental Securities improve as well.

TL;DR: Using push-pull-mooring framework and investment model as theoretical lenses, this study provides a compelling theoretical model that helps understand the important antecedents of career commitment of IT professionals and examined the moderating role of IT career tenure.

TL;DR: The results showed that whereas team members see the knowledge conversion processes as central to performance, top management emphasize the importance of social networks in value creation.

TL;DR: The present research addresses the problems of the balanced scorecard by utilizing the soft computing characteristics of fuzzy cognitive maps (FCMs) and generates a dynamic network of interconnected key performance indicators (KPIs).

TL;DR: The results suggest that without a clearly stated code of email practice within an organisation, there are likely to be large variations in what is perceived as ' business-critical' email and, as a result, a substantial amount of email generated within the organisation may not be 'business-critical', potentially increasing the level of 'email-overload' experienced by individuals inside the organisation.

TL;DR: The purpose of this research was to identify the types of interruptions that occur during typical office software related activities, explore the contextual characteristics surrounding these interruptions, and identify methodologies that could be used to reduce the cost of interruption and increase employee effectiveness and satisfaction.