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Showing papers in "Journal of Applied Psychology in 2020"


Journal ArticleDOI
TL;DR: This research represents a first step to understanding the work-, home-, and health-related implications of this unprecedented situation, highlighting the detrimental impact of the anxiety stemming from the COVID-19 pandemic.
Abstract: The COVID-19 pandemic has unhinged the lives of employees across the globe, yet there is little understanding of how COVID-19 health anxiety (CovH anxiety)-that is, feelings of fear and apprehension about having or contracting COVID-19-impacts critical work, home, and health outcomes. In the current study, we integrate transactional stress theory (Lazarus & Folkman, 1984) with self-determination theory (Deci & Ryan, 2000) to advance and test a model predicting that CovH anxiety prompts individuals to suppress emotions, which has detrimental implications for their psychological need fulfillment. In turn, lack of psychological need fulfillment hinders employees' abilities to work effectively, engage with their family, and experience heightened well-being. Our model further predicts that handwashing frequency-a form of problem-focused coping-will mitigate the effects of CovH anxiety. We test our propositions using a longitudinal design that followed 503 employees across the first four weeks that stay-at-home and social distancing orders were enacted. Consistent with predictions, CovH anxiety was found to impair critical work (goal progress), home (family engagement) and health (somatic complaints) outcomes due to increased emotion suppression and lack of psychological need fulfillment. Further, individuals who frequently engage in handwashing behavior were buffered from the negative impact of CovH anxiety. Combined, our work integrates and extends existing theory and has a number of important practical implications. Our research represents a first step to understanding the work-, home-, and health-related implications of this unprecedented situation, highlighting the detrimental impact of the anxiety stemming from the COVID-19 pandemic. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

213 citations


Journal ArticleDOI
TL;DR: Positive and negative transitions were associated with negative employee consequences during the COVID-19 pandemic and implications for future research and for managing during societal crises, both present and future.
Abstract: Employees around the world have experienced sudden, significant changes in their work and family roles due to the COVID-19 pandemic. However, applied psychologists have limited understanding of how employee experiences of work-family conflict and enrichment have been affected by this event and what organizations can do to ensure better employee functioning during such societal crises. Adopting a person-centered approach, we examine transitions in employees' work-family interfaces from before COVID-19 to after its onset. First, in Study 1, using latent profile analysis (N = 379; nonpandemic data), we identify profiles of bidirectional conflict and enrichment, including beneficial (low conflict and high enrichment), active (medium conflict and enrichment), and passive (low conflict and enrichment). In Study 2, with data collected before and during the COVID-19 pandemic, we replicate Study 1 profiles and explore whether employees transition between work-family profiles during the pandemic. Results suggest that although many remain in prepandemic profiles, positive (from active/passive to beneficial) and negative (from beneficial to active/passive) transitions occurred for a meaningful proportion of respondents. People were more likely to go through negative transitions if they had high segmentation preferences, engaged in emotion-focused coping, experienced higher technostress, and had less compassionate supervisors. In turn, negative transitions were associated with negative employee consequences during the pandemic (e.g., lower job satisfaction and job performance, and higher turnover intent). We discuss implications for future research and for managing during societal crises, both present and future. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

211 citations


Journal ArticleDOI
TL;DR: A multilevel, two-stage moderated-mediation model is developed arguing that daily COVID-19 task setbacks are stressors that would trigger a resource loss process and will thus be positively related to the employee's end-of-day emotional exhaustion, and the emotionally exhausted employee then enters a resource preservation mode that precipitates a positive relationship between end- of-day exhaustion and next-day work withdrawal behaviors.
Abstract: The COVID-19 crisis has compelled many organizations to implement full-time telework for their employees in a bid to prevent a transmission of the virus. At the same time, the volatile COVID-19 situation presents unique, unforeseen daily disruptive task setbacks that divert employees' attention from routinized work tasks and require them to respond adaptively and effortfully. Yet, little is known about how telework employees react to such complex demands and regulate their work behaviors while working from home. Drawing on Hobfoll's (1989) conservation of resources (COR) theory, we develop a multilevel, two-stage moderated-mediation model arguing that daily COVID-19 task setbacks are stressors that would trigger a resource loss process and will thus be positively related to the employee's end-of-day emotional exhaustion. The emotionally exhausted employee then enters a resource preservation mode that precipitates a positive relationship between end-of-day exhaustion and next-day work withdrawal behaviors. Based on COR, we also predict that the relation between daily COVID-19 task setbacks and exhaustion would be more positive in telework employees who have higher (vs. lower) task interdependence with coworkers, but organizations could alleviate the positive relation between end-of-day exhaustion and next-day work withdrawal behavior by providing employees with higher (vs. lower) telework task support. We collected daily experience-sampling data over 10 workdays from 120 employees (Level 1, n = 1,022) who were teleworking full-time due to the pandemic lockdown. The results generally supported our hypotheses, and their implications for scholars and managers during and beyond the pandemic are discussed. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

195 citations


Journal ArticleDOI
TL;DR: The meta-analytic results support that leadership characteristics are the strongest related antecedents of workplace ostracism, followed by certain aspects of personality and contextual characteristics, and suggest that the outcomes of ostrACism are less certain than previously thought.
Abstract: Researchers have shown great interest in the antecedents and outcomes of workplace ostracism, which has led to an expansive body of research. In light of this work, the current article fulfills the need for a comprehensive review and meta-analysis of the antecedents and outcomes associated with workplace ostracism. We begin our review by adapting a victimization perspective to understand ostracism as a triadic social process between the victim, perpetrator, and the environment. The meta-analytic results then support that leadership characteristics are the strongest related antecedents of workplace ostracism, followed by certain aspects of personality (e.g., Big Five) and contextual characteristics (e.g., social support). The results also show that workplace ostracism very strongly relates to deviance, and it strongly relates to other performance outcomes (e.g., core-performance, helping, voice), well-being outcomes (e.g., psychological well-being, emotions, self-perceptions), and organizational perceptions (e.g., job satisfaction, commitment, justice). We also show that the relationship of performance, well-being, emotions, and self-perceptions when measured after ostracism was comparable to their relationship when measured before ostracism. These results suggest that the outcomes of ostracism are less certain than previously thought, as they may instead be antecedents of ostracism. Finally, we call for future research to investigate this notion, along with further integration of the victimization perspective as well as the study of contextual predictors and moderators. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

146 citations


Journal ArticleDOI
TL;DR: The research showed that mortality salience concerning COVID-19 was positively related to employees' state anxiety and it was found that servant leadership is particularly crucial in guiding employees with state anxiety associated with CO VID-19 mortality Salience to be engaged in their jobs and to contribute more to the broader community.
Abstract: Coronavirus disease 2019 (COVID-19) is a disruptive event devastating to the workplace and the global community. Drawing on terror management theory, we develop and test a model that explains how COVID-19-triggered mortality salience influences employees' state anxiety and their responses at and outside work. We conducted an experience sampling method study using employees from an information technology firm in China when COVID-19 was surging there and two experiments using employees from a variety of industries in the United States when it became a new epicenter of the global outbreak. Results from 3 studies largely supported our theoretical hypotheses. Specifically, our research showed that mortality salience concerning COVID-19 was positively related to employees' state anxiety (general anxiety in Study 1 and Study 2 and death-specific anxiety in Study 3). Our studies also found that servant leadership is particularly crucial in guiding employees with state anxiety associated with COVID-19 mortality salience to be engaged in their jobs and to contribute more to the broader community. Our findings offer timely, valuable implications for theory and practice. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

126 citations


Journal ArticleDOI
TL;DR: It is illustrated that income had a curvilinear relationship with changes in well-being, such that individuals at the highest levels of income experienced a greater decrease in life satisfaction from before to during COVID-19 than individuals with lower levels of Income.
Abstract: The authors assess levels and within-person changes in psychological well-being (i.e., depressive symptoms and life satisfaction) from before to during the COVID-19 pandemic for individuals in the United States, in general and by socioeconomic status (SES). The data is from 2 surveys of 1,143 adults from RAND Corporation's nationally representative American Life Panel, the first administered between April-June, 2019 and the second during the initial peak of the pandemic in the United States in April, 2020. Depressive symptoms during the pandemic were higher than population norms before the pandemic. Depressive symptoms increased from before to during COVID-19 and life satisfaction decreased. Individuals with higher education experienced a greater increase in depressive symptoms and a greater decrease in life satisfaction from before to during COVID-19 in comparison to those with lower education. Supplemental analysis illustrates that income had a curvilinear relationship with changes in well-being, such that individuals at the highest levels of income experienced a greater decrease in life satisfaction from before to during COVID-19 than individuals with lower levels of income. We draw on conservation of resources theory and the theory of fundamental social causes to examine four key mechanisms (perceived financial resources, perceived control, interpersonal resources, and COVID-19-related knowledge/news consumption) underlying the relationship between SES and well-being during COVID-19. These resources explained changes in well-being for the sample as a whole but did not provide insight into why individuals of higher education experienced a greater decline in well-being from before to during COVID-19. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

125 citations


Journal ArticleDOI
TL;DR: It is found that states with women governors had fewer COVID-19 deaths compared to states with men governors as of May 5, 2020 and Practical implications are discussed.
Abstract: The coronavirus disease that emerged in 2019 (COVID-19) spotlights the need for effective leadership in a crisis. Leadership research in applied psychology suggests that women tend to be preferred over men as leaders during uncertain times. We contribute to this literature by examining, in the context of COVID-19, whether states with women governors had fewer deaths than states with men governors, and why. We tested this research question with publicly available data on COVID-19 deaths in the United States as of May 5, 2020 and found that states with women governors had fewer COVID-19 deaths compared to states with men governors. Governor sex also interacted with early stay-at-home orders; states with women governors who issued these orders early had fewer deaths compared to states with men governors who did the same. To provide insight into psychological mechanisms of this relationship, we conducted a qualitative analysis of governor briefings that took place between April 1, 2020 and May 5, 2020 (251 briefings, 38 governors, 1.2 million words). Compared to men, women governors expressed more empathy and confidence in their briefings. Practical implications are discussed. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

118 citations


Journal ArticleDOI
TL;DR: The effects of leader humility hinge on subordinates' attributions of such humble behavior, and it is proposed that leader humility can be a mixed blessing.
Abstract: Extant research has uniformly demonstrated that leader humility is beneficial for subordinates, teams, and even organizations. Drawing upon attribution theory, we challenge this prevailing conclusion by identifying a potential dark side of leader humility and suggesting that leader humility can be a mixed blessing. We propose that the effects of leader humility hinge on subordinates' attributions of such humble behavior. On the one hand, when subordinates attribute leader humility in a self-serving way, leader humility is positively associated with subordinate psychological entitlement, which in turn increases workplace deviance. On the other hand, when subordinates do not attribute leader humility in a self-serving way, leader humility is positively associated with leader-member exchange, which in turn decreases workplace deviance. We found support for our hypotheses across a field study and an experiment. Taken together, our findings reveal the perils and benefits of leader humility and the importance of examining subordinate attributions in this unique leadership process. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

108 citations


Journal ArticleDOI
TL;DR: Overall, the findings suggest that domain demands are a robust predictor of work-family conflict across countries and that affective correlates to work- family conflict meaningfully vary in strength as a function of cultural context.
Abstract: Through the lens of boundary theory, we systematically examined cultural context as a moderator of relationships between work-family conflict and its key theoretical predictors (work/family hours and work/family demands) and outcomes (job satisfaction, family satisfaction, and life satisfaction). We used 2 different approaches to examine cultural variation in the strength of work-family conflict relationships: (a) individual cultural values (collectivism, power distance, uncertainty avoidance); and (b) regional cluster configurations (e.g., Eastern Europe, South Asia). Our meta-analytic investigation is based on data drawn from 332 studies (2,733 effect sizes) that represent 58 different countries. Consistent with prediction, results revealed that collectivism moderated WIF/FIW and satisfaction outcomes such that relationships were weaker in more collectivistic contexts than in less collectivistic contexts. Little evidence was found to support power distance or uncertainty avoidance as individual cultural moderators. Findings also indicated that work-family conflict relationships differ in strength as a function of regional clusters, lending support to the use of configural approaches to examine cross-cultural variation. Overall, our findings suggest that domain demands are a robust predictor of work-family conflict across countries and that affective correlates to work-family conflict meaningfully vary in strength as a function of cultural context. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

105 citations


Journal ArticleDOI
TL;DR: This study examines whether profiles of daily recovery experiences occur for employees, and how these profiles vary in membership from one day to the next, are differentiated by daily job demands and resources experienced at work, and predict employee well-being and discretionary behaviors during the subsequent workday.
Abstract: Research on workplace recovery recognizes that employees must restore lost resources after work to improve their subsequent well-being and performance. Scholars have noted that employees' recovery experiences-psychological detachment, relaxation, mastery, and control-vary day-to-day, yielding crucial implications for the aforementioned outcomes. Yet, despite these important theoretical and empirical insights, researchers to date have not comprehensively examined multiple daily recovery experiences in conjunction, instead studying the unique effects of only 1 or 2 experiences in isolation. Using a person-centric view of employees' recovery experiences, the current study examines whether profiles of daily recovery experiences occur for employees, and how these profiles (a) vary in membership from one day to the next, (b) are differentiated by daily job demands and resources experienced at work, and (c) predict employee well-being and discretionary behaviors during the subsequent workday. Using experience sampling data from 207 full-time employees, results revealed 5 profiles of daily recovery experiences that exhibited distinct relations with within-person antecedents and outcomes. As such, the current investigation represents a necessary first step in understanding how employees jointly experience recovery in relation to their daily work and well-being. (PsycINFO Database Record (c) 2019 APA, all rights reserved).

85 citations


Journal ArticleDOI
TL;DR: It is proposed that people evaluate service robots more positively when they are anthropomorphized and seem more humanlike-capable of both agency and experience, and that high levels of perceived experience attenuate the negative impacts of service failures on customer satisfaction.
Abstract: Organizations are increasingly relying on service robots to improve efficiency, but these robots often make mistakes, which can aggravate customers and negatively affect organizations. How can organizations mitigate the frontline impact of these robotic blunders? Drawing from theories of anthropomorphism and mind perception, we propose that people evaluate service robots more positively when they are anthropomorphized and seem more humanlike-capable of both agency (the ability to think) and experience (the ability to feel). We further propose that in the face of robot service failures, increased perceptions of experience should attenuate the negative effects of service failures, whereas increased perceptions of agency should amplify the negative effects of service failures on customer satisfaction. In a field study conducted in the world's first robot-staffed hotel (Study 1), we find that anthropomorphism generally leads to higher customer satisfaction and that perceived experience, but not agency, mediates this effect. Perceived experience (but not agency) also interacts with robot service failures to predict customer satisfaction such that high levels of perceived experience attenuate the negative impacts of service failures on customer satisfaction. We replicate these results in a lab experiment with a service robot (Study 2). Theoretical and practical implications are discussed. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

Journal ArticleDOI
TL;DR: Meta-analytic path analysis demonstrated that the three MTL types partially explained the relationship between more distal predictors and leadership emergence/effectiveness and it was found that traits often viewed as beneficial for leadership may have a darker side that is transmitted through MTL.
Abstract: To understand how motivation to lead (MTL) fits into the broader leadership literature, we present a meta-analytic review of MTL and test a Distal-Proximal Model of Motivation and Leadership. Using a database of 1,154 effect sizes from 100 primary studies, we found that the 3 types of MTL (affective-identity, social-normative, and noncalculative) had a unique pattern of antecedents and were only modestly correlated, indicating that MTL may be best operationalized as three separate motivational constructs instead of as one overarching construct. Further, the 3 MTL types were generally associated with individuals emerging as leaders, engaging in beneficial leadership behaviors (i.e., more transformational and transactional leadership, as well as less laissez faire leadership), and performing more effectively in leadership roles. Finally, meta-analytic path analysis demonstrated that the three MTL types partially explained the relationship between more distal predictors (i.e., gender, cognitive ability, the Big Five, past leader experience, and leader self-efficacy) and leadership emergence/effectiveness. Interestingly, we found that traits often viewed as beneficial for leadership (extraversion, conscientiousness, and openness) may have a darker side that is transmitted through MTL. Taken together, this study advances theory by clarifying the distinctiveness of the three MTL types, establishing MTL's relationship with leadership outcomes, and identifying MTL's role within the broader leadership domain. (PsycINFO Database Record (c) 2020 APA, all rights reserved).

Journal ArticleDOI
TL;DR: Examination of longitudinal data from 3 separate points in time with a sample of 350 matched targets and their spouses examined how workplace ostracism flowed through positive mood and psychological distress to impact the target's job and family emotional exhaustion.
Abstract: Building on the work-home resources model and crossover theory, we investigated how workplace ostracism both spills over and crosses over to emotional exhaustion for both the ostracism target and his or her spouse. We examine whether this occurs through the linking mechanisms of personal resources, specifically the target's positive mood and psychological distress. We draw on the work-home resources model and crossover theory to explain how being ostracized at work is damaging to the target of that ostracism and has implications for the target's life outside of work as well as for his or her spouse. Using longitudinal data from 3 separate points in time with a sample of 350 matched targets and their spouses, we examined how workplace ostracism flowed through positive mood and psychological distress to impact the target's job and family emotional exhaustion. Decreases in positive mood explained why workplace ostracism affected job emotional exhaustion, whereas increased psychological distress explained its crossover effect on family emotional exhaustion. Further, a crossover effect existed on spouses' family emotional exhaustion, and was explained by the target's increased psychological distress and family undermining behavior. Implications for research and practice are provided. (PsycINFO Database Record (c) 2020 APA, all rights reserved).

Journal ArticleDOI
TL;DR: Results from the present study suggest that the MWS is a reliable and valid measure that can advance a more nuanced approach to research and practice relating to workaholism.
Abstract: Scholarly interest in workaholism has increased dramatically in recent years. This research has underscored the detrimental effects of workaholism for employees, their families, and the organizations that employ them. Despite drastic improvements in the quality of studies examining workaholism over the past several decades, researchers continue to almost exclusively rely on older measures of workaholism or new measures derived from these original measures. In the present study, we outline why a new measure is needed and propose a multidimensional conceptualization of workaholism that encompasses motivational, cognitive, emotional, and behavioral dimensions. We then develop and validate a new multidimensional measure of workaholism: the Multidimensional Workaholism Scale (MWS). Evidence from 5 samples representing individuals working in a wide variety of occupations and industries throughout the United States (total N = 1,252) provides support that (a) our proposed 4-factor structure replicates and fits better than alternative models; (b) the measure demonstrates high reliability and content validity; (c) the measure demonstrates evidence for convergent and discriminant validity with constructs in workaholism's nomological network; (d) the measure demonstrates incremental validity in the prediction of important outcomes over and above prior measures of workaholism; and (e) the different dimensions demonstrate incremental validity in the prediction of specific outcomes over and above other dimensions of the MWS. Overall, results from the present study suggest that the MWS is a reliable and valid measure that can advance a more nuanced approach to research and practice relating to workaholism. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

Journal ArticleDOI
TL;DR: In this paper, the authors examined whether the economic stressors of perceived job insecurity and perceived financial insecurity are related to employee self-reports of enacting preventative health behaviors for Americans to enact, including social distancing, frequent handwashing, and limiting nonessential trips from home.
Abstract: In order to combat the spread of the novel coronavirus, the Centers for Disease Control and Prevention (CDC) has developed a list of recommended preventative health behaviors for Americans to enact, including social distancing, frequent handwashing, and limiting nonessential trips from home. Drawing upon scarcity theory, the purpose of this study was to examine whether the economic stressors of perceived job insecurity and perceived financial insecurity are related to employee self-reports of enacting such behaviors. Moreover, we tested propositions regarding the impact of two state-level contextual variables that may moderate those relationships: the generosity of unemployment insurance benefits and extensiveness of statewide COVID-19-related restrictions. Using a multilevel data set of N = 745 currently employed U.S. workers nested within 43 states, we found that both job insecurity and financial insecurity were negatively related to the enactment of the CDC-recommended guidelines. However, the state-level variables acted as cross-level moderators, such that the negative relationship between job insecurity and compliance with the CDC guidelines was attenuated within states that have a more robust unemployment system. However, working in a state with more extensive COVID-19 restrictions seemed to primarily benefit more financially secure workers. When statewide policies were more restrictive, employees reporting more financial security were more likely to enact the CDC-recommended guidelines compared to their financially insecure counterparts. We discuss these findings in light of the continuing need to develop policies to address the public health crisis while also protecting employees facing economic stressors. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

Journal ArticleDOI
TL;DR: The Integrative Needs Model of Crafting explains why and how people craft, when and why crafting efforts may or may not be effective in achieving optimal functioning, the sequential process of crafting over time, and how crafting processes unfold across different identity domains.
Abstract: In recent years, there has been heightened interest in the active role of employees in shaping activities and experiences in their pursuit of optimal functioning (i.e., feeling and performing well), referred to as job-, leisure-, home-, and work-life balance crafting. Various perspectives have emphasized distinct dimensions within the crafting process (i.e., motives, behaviors, life domains, and outcomes), yielding a rich but fragmented theoretical account. With psychological needs satisfaction as the underlying process, we propose an integrative model to account for past conceptualizations of crafting motives and efforts across a person's various role identities. This integration highlights the importance of recognizing unfulfilled needs, matching needs and crafting efforts, within- and between-level temporal dynamics of the crafting process, and possibilities for spillover and compensation processes across identity domains. Accordingly, the Integrative Needs Model of Crafting explains (1) why and how people craft, (2) when and why crafting efforts may (not) be effective in achieving optimal functioning, (3) the sequential process of crafting over time, and (4) how crafting processes unfold across different identity domains. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

Journal ArticleDOI
TL;DR: Results show that the onset of the COVID-19 pandemic created an immediate increase in job search behavior (job applications), and this effect endured into the postonset period, and was substantially greater for work-from-home jobs compared to face-to-face jobs.
Abstract: This study examines how job search behavior changed at the onset of the COVID-19 pandemic, the weeks following the event's onset, and if the physical contact required by different jobs moderated these trends. Based on event system theory, we argue that the onset of the pandemic created a strong event because it was highly novel, disruptive, and critical. We test this by examining 16 weeks of job applications for 14 organizations that differ in terms of whether the jobs require employees to work from home or face-to-face. We use Bliese, Adler, and Flynn's (2017) transition framework and discontinuous random coefficient growth curve modeling to test the pandemic's effect on job search behavior both during the event onset and then the weeks following the onset. Importantly, we include a 9-week preonset baseline period to provide more rigorous tests of change. Results show that the onset of the pandemic created an immediate increase in job search behavior (job applications), and this effect endured into the postonset period. Job type moderated these trends, such that the onset and postonset applications were substantially greater for work-from-home jobs (which followed a negatively accelerated curve) compared to face-to-face jobs. These findings advance the job search literature by introducing event system theory and transition frameworks to better understand how and why events uniquely influence job search behavior over time. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

Journal ArticleDOI
TL;DR: Across 2 field studies, the results supported theory, indicating that when challenge stressors vary across time periods, they have negative indirect effects on employee performance and well-being outcomes, and when employees experience a stable pattern of challenge stressor exposure,they have positive indirect effects.
Abstract: Over the past two decades, accumulating evidence has indicated that individuals experience challenge and hindrance stressors in qualitatively different ways, with the former being linked to more positive outcomes than the latter. Indeed, challenge stressors are believed to have net positive effects even though they can also lead to a range of strains, eliciting beliefs that managers can enhance performance outcomes by increasing the frequency of challenge stressors experienced in the workplace. The current article questions this conventional wisdom by developing theory that explains how different patterns of challenge stressor exposure influence employee outcomes. Across 2 field studies, our results supported our theory, indicating that when challenge stressors vary across time periods, they have negative indirect effects on employee performance and well-being outcomes. In contrast, when employees experience a stable pattern of challenge stressors across time periods, they have positive indirect effects on employee performance and well-being outcomes. These results, which suggest that the benefits of challenge stressors may not outweigh their costs when challenge stressors fluctuate, have important implications for theory and practice. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

Journal ArticleDOI
TL;DR: The relationship between POS and felt obligation is moderated by gender, such that this relationship is stronger for men than for women (who feel more obligation, even at relatively low levels of POS), and men are more likely than women to need POS to feel obligated to make reciprocal organizational exchanges.
Abstract: Previous research indicates that perceived organizational support (POS) elicits felt obligation on the part of employees who, in turn, reciprocate by helping the organization through the performance of organizational citizenship behavior (OCB). However, because gender roles dictate that women should be more helpful than men, women may feel more obligated to engage in OCB even when they experience relatively low levels of POS, whereas men may perform OCB only when they experience relatively high levels of POS. In this article, we use social role theory to predict that the relationship between POS and 3 types of OCB will be stronger for men than for women. Our results, using 4 samples of employee-supervisor dyads, support this prediction. Further, in 2 of those samples, we also investigate the possibility that gender moderates the positive POS-felt obligation relationship and the indirect effect of POS on OCB via felt obligation. Taken together, we find evidence of first-stage moderated-mediation. Specifically, the relationship between POS and felt obligation is moderated by gender, such that this relationship is stronger for men than for women (who feel more obligation, even at relatively low levels of POS). Felt obligation mediated the POS-OCB relationship, but only for men. Our findings suggest that men are more likely than women to need POS to feel obligated to make reciprocal organizational exchanges. Implications and future research directions are discussed. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

Journal ArticleDOI
TL;DR: Results from 5 studies support the hypothesis that the relationship between self-efficacy and feedback seeking depends on the extent to which one engages in perspective taking and provide evidence that this interaction effect is mediated by perceptions of the value of feedback.
Abstract: A central idea in the feedback seeking literature is that there should be a positive relationship between self-efficacy and the likelihood of seeking feedback. Yet empirical findings have not always matched this theoretical claim. Departing from current theorizing, we argue that high self-efficacy may sometimes decrease feedback seeking by making people undervalue feedback and that perspective taking is an important factor in determining whether or not this occurs. Results from 5 studies, utilizing diverse methodologies and samples, support our hypothesis that the relationship between self-efficacy and feedback seeking depends on the extent to which one engages in perspective taking. In the absence of perspective taking, self-efficacy tends to be more negatively related to feedback seeking. However, when perspective taking occurs, this relationship tends to be more positive. We also provide evidence that this interaction effect is mediated by perceptions of the value of feedback. We discuss the implications of our theory and findings for the feedback seeking literature and more broadly. (PsycINFO Database Record (c) 2020 APA, all rights reserved).

Journal ArticleDOI
TL;DR: A user-friendly R Shiny app is offered that identifies the subset of items that maximize a variety of psychometric criteria rather than merely maximizing alpha, given that model complexity appears to have increased the need for short scales.
Abstract: The psychometric soundness of measures has been a central concern of articles published in the Journal of Applied Psychology (JAP) since the inception of the journal. At the same time, it isn't clear that investigators and reviewers prioritize psychometric soundness to a degree that would allow one to have sufficient confidence in conclusions regarding constructs. The purposes of the present article are to (a) examine current scale development and evaluation practices in JAP; (b) compare these practices to recommended practices, previous practices, and practices in other journals; and (c) use these comparisons to make recommendations for reviewers, editors, and investigators regarding the creation and evaluation of measures including Excel-based calculators for various indices. Finally, given that model complexity appears to have increased the need for short scales, we offer a user-friendly R Shiny app (https://orgscience.uncc.edu/about-us/resources) that identifies the subset of items that maximize a variety of psychometric criteria rather than merely maximizing alpha. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

Journal ArticleDOI
TL;DR: It is proposed that functional diversity leadership requires knowledge of the favorable and unfavorable processes that can be instigated by diversity, mastery of task- and person-focused leadership behaviors necessary to address associated team needs, and competencies to predict and/or diagnose team needs and to apply corresponding leadership behaviors to address those needs.
Abstract: The importance of leaders as diversity managers is widely acknowledged. However, a dynamic and comprehensive theory on the interplay between team diversity and team leadership is missing. We provide a review of the extant (scattered) research on the interplay between team diversity and team leadership, which reveals critical shortcomings in the current scholarly understanding. This calls for an integrative theoretical account of functional diversity leadership in teams. Here we outline such an integrative theory. We propose that functional diversity leadership requires (a) knowledge of the favorable and unfavorable processes that can be instigated by diversity, (b) mastery of task- and person-focused leadership behaviors necessary to address associated team needs, and (c) competencies to predict and/or diagnose team needs and to apply corresponding leadership behaviors to address those needs. We integrate findings of existing studies on the interplay between leadership and team diversity with insights from separate literatures on team diversity and (team) leadership. The resulting Leading Diversity model (LeaD) posits that effective leadership of diverse teams requires proactive as well as reactive attention to teams' needs in terms of informational versus intergroup processes and adequate management of these processes through task- versus person-focused leadership. LeaD offers new insights into specific competencies and actions that allow leaders to shape the influence of team diversity on team outcomes and, thereby, harvest the potential value in diversity. Organizations can capitalize on this model to promote optimal processes and performance in diverse teams. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

Journal ArticleDOI
TL;DR: The motivational lens model offers an integrative theoretical account of person-in-situation interactions through a parsimonious set of considerations and discusses how the motivational Lens model informs future creativity research and potentially person- in-situated research beyond the creativity domain.
Abstract: The idea that individual creativity derives from the interaction of personal traits and the situation in which the individual operates, is one of the most prominent themes within the creativity literature. A review of the literature highlights 5 distinct interaction patterns observed in person-in-situation creativity research (trait activation, trait inhibition, trait substitution, trait channeling, and curvilinear interactions). Yet at present there is no integrative theory that can predict and explain all 5 interaction patterns. To develop such integrative theory, we propose the motivational lens model of person-in-situation creativity. The motivational lens model offers an integrative theoretical account of person-in-situation interactions through a parsimonious set of considerations: (a) whether the trait of interest is associated with intrinsic motivation for (activities conducive to) creativity or with extrinsic motivation (i.e., which can be directed toward creativity in response to extrinsic cues), (b) the extent to which the situation variable of interest reflects opportunities for creativity or expectations for creativity, and (c) whether the situation variable is linearly or curvilinearly related to opportunities or expectations. We discuss how the motivational lens model informs future creativity research and potentially person-in-situation research beyond the creativity domain. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

Journal ArticleDOI
TL;DR: This work uses random effects meta-analysis to investigate the effects of 3 identity-blind ideologies-colorblindness, meritocracy, and assimilation-and 1 identity-conscious ideology-multiculturalism-on 4 indicators of high quality intergroup relations-reduced prejudice, discrimination, and stereotyping and increased diversity policy support.
Abstract: Significant debate exists regarding whether different diversity ideologies, defined as individuals' beliefs regarding the importance of demographic differences and how to navigate them, improve intergroup relations in organizations and the broader society. We seek to advance understanding by drawing finer-grained distinctions among diversity ideology types and intergroup relations outcomes. To this end, we use random effects meta-analysis (k = 296) to investigate the effects of 3 identity-blind ideologies-colorblindness, meritocracy, and assimilation-and 1 identity-conscious ideology-multiculturalism-on 4 indicators of high quality intergroup relations-reduced prejudice, discrimination, and stereotyping and increased diversity policy support. Multiculturalism is generally associated with high quality intergroup relations (prejudice: ρ = -.32; discrimination: ρ = -.22; stereotyping: ρ = -.17; policy support: ρ = .57). In contrast, the effects of identity-blind ideologies vary considerably. Different identity-blind ideologies have divergent effects on the same outcome; for example, colorblindness is negatively related (ρ = -.19), meritocracy is unrelated (ρ = .00), and assimilation is positively related (ρ = .17) to stereotyping. Likewise, the same ideology has divergent effects on different outcomes; for example, meritocracy is negatively related to discrimination (ρ = -.48), but also negatively related to policy support (ρ = -.45) and unrelated to prejudice (ρ = -.15) and stereotyping (ρ = .00). We discuss the implications of our findings for theory, practice, and future research. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

Journal ArticleDOI
TL;DR: It is argued that variability and the average level in self-efficacy nascent entrepreneurs display over time support the enactment of entrepreneurial intentions and predict business ownership and for participants with strong entrepreneurial intentions, an inverted u-shaped relationship between entrepreneurial self- efficacy after the training program and business ownership is found.
Abstract: We present a dynamic account of self-efficacy in entrepreneurship that integrates social-cognitive and control theory. According to our dynamic account, variability in self-efficacy energizes action because it involves self-motivation and discrepancy perception as competing motivational processes. We argue that variability and the average level in self-efficacy nascent entrepreneurs display over time support the enactment of entrepreneurial intentions and predict business ownership. The proposed positive effect of variability further implies an inverted u-shaped relationship between self-efficacy at a single point in time and business ownership. To test these hypotheses, we repeatedly assessed entrepreneurial self-efficacy of nascent African entrepreneurs during a 12-week entrepreneurship training program (total N = 241). Twelve months later, we assessed business ownership (total N = 190). We found that variability and the average level in entrepreneurial self-efficacy participants displayed during the training program were positively related to business ownership. Furthermore, for participants with strong entrepreneurial intentions, we found an inverted u-shaped relationship between entrepreneurial self-efficacy after the training program and business ownership. The study suggests that social-cognitive and control theory highlight different facets of self-regulation that both need to be accounted for to explain goal achievement in entrepreneurship. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

Journal ArticleDOI
TL;DR: This study explores how nonphysician health care workers, who traditionally believed they were invisible and undervalued, perceive their newfound elevated status during the COVID-19 pandemic by offering insights into what makes "invisible" workers accept or reject publicly driven elevation in their sudden social valorization.
Abstract: The recent COVID-19 pandemic has raised the visibility of health care workers to the level of public heroes. We study this phenomenon by exploring how nonphysician health care workers, who traditionally believed they were invisible and undervalued, perceive their newfound elevated status during the pandemic. Drawing from a qualitative study of 164 health care workers, we find that participants interpreted the sudden visibility and social valorization of their work as temporary and treated it with skepticism, incredulity, and as devoid of genuinely transformative power. We seek to contribute to the recent call to develop novel approaches to understanding the contours of the paradoxical nature of invisibility in the workplace by offering insights into what makes "invisible" workers accept or reject publicly driven elevation in their sudden social valorization. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

Journal ArticleDOI
TL;DR: A potential dark side to employee volunteering is demonstrated and also contributes to the moral licensing and behavioral ethics literatures.
Abstract: This study examines how the laudable behavior of employee volunteering can lead to deviant workplace behavior. We draw on the moral licensing and organizational justice literatures to propose that the relationship between employee volunteering and workplace deviance is serially mediated by moral license (moral credits and moral credentials) and psychological entitlement. Results from 2 multiwave survey studies of full-time employees from a variety of organizations and industries confirm that moral credits and psychological entitlement serially mediate this relationship, although the proposed mediating role of moral credentials was not supported. Organizational justice moderates the impact of psychological entitlement on workplace deviance; the indirect relationship between employee volunteering and workplace deviance weakens when perceptions of organizational justice are high. This study demonstrates a potential dark side to employee volunteering and also contributes to the moral licensing and behavioral ethics literatures. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

Journal ArticleDOI
TL;DR: Novel insights are provided into employee well-being during the COVID-19 pandemic and suggests that psychological recovery can begin during a stressful experience.
Abstract: We investigate the psychological recovery process of full-time employees during the 2-week period at the onset of the Coronavirus pandemic (COVID-19). Past research suggests that recovery processes start after stressors abate and can take months or years to unfold. In contrast, we build on autonomy restoration theory to suggest that recovery of impaired autonomy starts immediately even as a stressor is ongoing. Using growth curve modeling, we examined the temporal trajectories of two manifestations of impaired autonomy-powerlessness and (lack of) authenticity-to test whether recovery began as the pandemic unfolded. We tested our predictions using a unique experience-sampling dataset collected over a 2-week period beginning on the Monday after COVID-19 was declared a "global pandemic" by the World Health Organization and a "national emergency" by the U.S. Government (March 16-27, 2020). Results suggest that autonomy restoration was activated even as the pandemic worsened. Employees reported decreasing powerlessness and increasing authenticity during this period, despite their subjective stress-levels not improving. Further, the trajectories of recovery for both powerlessness and authenticity were steeper for employees higher (vs. lower) in neuroticism, a personality characteristic central to stress reactions. Importantly, these patterns do not emerge in a second experience-sampling study collected prior to the COVID-19 crisis (September 9-20, 2019), highlighting how the pandemic initially threatened employee autonomy, but also how employees began to recover their sense of autonomy almost immediately. The present research provides novel insights into employee well-being during the COVID-19 pandemic and suggests that psychological recovery can begin during a stressful experience. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

Journal ArticleDOI
TL;DR: It is suggested that job insecurity has important implications for one's personality when experienced over a long-term period and null effects of chronic job insecurity with regard to extraversion and openness are generally showed.
Abstract: Drawing on Cybernetic Big Five Theory, we propose that chronic job insecurity is associated with an increase in neuroticism and decreases in agreeableness and conscientiousness (the 3 traits that reflect stability). Data collected from 1,046 employees participating in the Household, Income and Labor Dynamics in Australia survey over a 9-year period were analyzed. Job insecurity and the other job-related variables (i.e., job control, time demand, and job stress) were measured in all years, and personality was measured at the first, fifth, and ninth years. We applied latent trait-state-occasion modeling and specified models using variables across two timeframes (from Time 1 to Time 4 and from Time 5 to Time 9). Results showed that chronic job insecurity over four or five preceding years predicted a small increase in neuroticism and a small decrease in agreeableness in both timeframes, and a small decrease in conscientiousness in the first timeframe. We also found that chronic job stress explained the association between chronic job insecurity and the increase in neuroticism, but not changes in other personality traits, in the first timeframe. Similar results were obtained when the entire 9-year timeframe was examined. The results generally showed null effects of chronic job insecurity with regard to extraversion and openness (the traits that reflect plasticity). This study suggests that job insecurity has important implications for one's personality when experienced over a long-term period. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

Journal ArticleDOI
TL;DR: Lagged analyses showed some evidence that negative mood predicts work- family conflict occurrence within the next few hours, and evidence that state negative affect increases throughout the day as work-to-family conflict episodes accumulate.
Abstract: A sizable body of research has established work-family conflict and its nomological network. Despite decades of research, we have yet to form a precise understanding of what happens when a conflict arises. The current research addresses this question using a growth modeling, episodic approach. We use stressor-strain and allostatic load theories to examine changes in daily patterns of psychological (fatigue, negative affect) and physiological (heart rate, blood pressure) strains that occur during and after a work-family conflict episode. We found some evidence for acute changes in psychological strain during and after work-to-family conflict episodes. Daily family-to-work conflict was associated with mixed reactions. State fatigue and heart rate decreased at the time of a family-to-work conflict, although state negative affect increased at the time of family-to-work conflict, and state fatigue increased more rapidly throughout the day after the second time family-to-work conflict was experienced. Additionally, we found evidence that state negative affect increases throughout the day as work-to-family conflict episodes accumulate. Daily family-to-work conflict accumulation was also associated with decreased fatigue, increased state negative affect, and increased systolic blood pressure. Lagged analyses showed some evidence that negative mood predicts work-family conflict occurrence within the next few hours. Implications for the theoretical relationship between work-family conflict and strain are discussed. (PsycInfo Database Record (c) 2020 APA, all rights reserved).