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Showing papers in "Journal of Business Research in 2021"


Journal ArticleDOI
TL;DR: This paper endeavor to present an overview of the bibliometric methodology, with a particular focus on its different techniques, while offering step-by-step guidelines that can be relied upon to rigorously perform bibliomet analysis with confidence.

1,756 citations


Journal ArticleDOI
TL;DR: In this article, the authors identify three stages of digital transformation: digitization, digitalization, and digital transformation, and delineate growth strategies for digital firms as well as the assets and capabilities required in order to successfully transform digitally.

1,072 citations


Journal ArticleDOI
TL;DR: In this article, the authors examined the impact of digital transformation on customer value creation in the context of small and medium-sized firms (SMEs) operating in the Made in Italy sectors, with the aim of understanding how dynamic capabilities, as enabling mechanisms, may foster digital transformation.

276 citations


Journal ArticleDOI
TL;DR: In this article, the authors examined the antecedents and outcome of open innovation in SMEs and found that top management knowledge value and knowledge creating practices influence open innovation, which, in turn, influences organizational performance.

274 citations


Journal ArticleDOI
TL;DR: The current and potential AI techniques that can enhance both the study and practice of SCM were determined and the subfields that have high potential to be enhanced by AI were identified.

219 citations


Journal ArticleDOI
TL;DR: A systematic literature review about the state of the art of digital transformation in healthcare shows that prior research falls into five clusters: operational efficiency by healthcare providers; patient-centered approaches; organizational factors and managerial implications; workforce practices; and socio-economic aspects.

211 citations


Journal ArticleDOI
TL;DR: In this article, a systematic review of 42 articles on R&D internationalization appearing in publication outlets for more than two decades is presented, which examines the impact of R&DI internationalization on innovation within the firm's boundaries.

210 citations


Journal ArticleDOI
TL;DR: In this paper, the authors examined the influence of focusing on the entertainment, interaction, trendiness, and customization dimensions of a luxury brand's social media activities on customer engagement with brand-related social media content.

197 citations


Journal ArticleDOI
TL;DR: Convergence innovation, powered by the exponential fusion effect of the various objects, technologies, ideas, and strategies, is presented as a new sustainable core competence of organizations including its autonomous ecosystem enabled by advanced technologies.

187 citations


Journal ArticleDOI
TL;DR: In this paper, the authors focus on users' motivations to adopt intelligent digital voice assistants in service encounters and find that functional, social and relational elements drive adoption, untangle crossover effects between them and reveal the moderating role of experience and need for human interaction.

186 citations


Journal ArticleDOI
TL;DR: In this paper, the authors investigated the adoption of CE principles among emerging economies as the challenges faced by these economies are generally different in terms of resource availability, varying government policies and consumer behaviour from those of developed economies.

Journal ArticleDOI
TL;DR: In this paper, an overview of the development of academic literature published between 2010 and 2019 with regards to the relationship between digitalization and business models in 198 peer-reviewed articles is presented.

Journal ArticleDOI
TL;DR: In this paper, the authors analyzed the relationship between BDAC and business model innovation (BMI) by leveraging on the Dynamic Capabilities View (DCV) and found that BDAC had both direct and indirect positive effects on BMI, with the latter being mediated by EO.

Journal ArticleDOI
TL;DR: In this article, the authors examined the impact of knowledge management capabilities on business model innovation and how these effects are moderated by a firm's risk-taking tolerance, and found that knowledge management is only effective for firms with a low risk taking tolerance.

Journal ArticleDOI
TL;DR: An organized, retrospective view of the antecedents, decisions, and outcomes of home sharing in marketing and tourism and the theories, contexts, and methods employed to gain this understanding are offered.

Journal ArticleDOI
TL;DR: In this paper, the effects of influencer advertising attributes on consumer responses via multiple motive inference processing were investigated, and it was shown that influencer-product congruence can be used to enhance product attitude and reduce advertising recognition by generating higher affective motive inference.

Journal ArticleDOI
TL;DR: In this paper, the authors focus on four key new-age technologies (Internet of Things, Artificial Intelligence, Machine Learning, and Blockchain) and their respective roles in marketing, and examine each of these four technologies in depth, to understand their key elements, the domains in which they operate, and current use cases pertaining to these technologies.

Journal ArticleDOI
TL;DR: Corporate digital responsibility (CDR) as mentioned in this paper is defined as the set of shared values and norms guiding an organization's operations with respect to four main processes related to digital technology and data.

Journal ArticleDOI
TL;DR: It is concluded that FDI has evolved as the most significant area of international business.

Journal ArticleDOI
TL;DR: In this paper, the authors explore the evolution of marketing 4.0 and empirically examine its impact on customer satisfaction and purchase intention, finding that brand identity and brand image are significant factors in determining customer satisfaction, and the impact of customer satisfaction on purchase intention is highly significant.

Journal ArticleDOI
TL;DR: In this article, the authors address the effects of digital transformation on value creation through the study of technology entrepreneurship and technological market expansion through relevant data from 28 European countries representing development indicators and ease of doing business over a timeframe of 7 years from 2009 to 2015.

Journal ArticleDOI
TL;DR: In this paper, a broad survey of the scientific literature on knowledge management systems (KMS) is presented to understand how digital innovation promotes new business models through the optimization of new knowledge.

Journal ArticleDOI
TL;DR: In this article, the authors identify five themes that explain the fake news phenomenon: the dissemination process, spreading channel features, outcomes, fabricated legitimacy and attitudes, and propose a theoretical framework to guide future research in this area.

Journal ArticleDOI
TL;DR: In this paper, the authors used bibliometric analysis and systematic review to analyze electronic word-of-mouth (eWOM) research and found that the contributors to the field have preferred mixed research designs with more focus on theory building.

Journal ArticleDOI
TL;DR: The results indicate that FDI has a significant positive impact on environmental degradation, and may cause researchers and policymakers to reiterate the sustainability dimension of foreign capital inflows in both developed and developing countries.

Journal ArticleDOI
TL;DR: Empirical findings from the survey of 102 managers of US companies indicates that digital transformation-mindful organizations are more likely to effectively establish a digital technology infrastructure which enhances their ability to respond to environmental turbulence in the markets promptly.

Journal ArticleDOI
TL;DR: In this article, a Delphi-based grey decision-making trial and evaluation laboratory (DEMATEL) methodology was used to analyze the data and identify the major supply chain recovery challenges from the impacts of the COVID-19 pandemic, the grey DEMATEL approach helped categorize the causal relationships among these challenges.

Journal ArticleDOI
TL;DR: In this article, the authors examined the factors affecting consumers' PEBs in Saudi Arabia and found that consumers' intentions to adopt direct and indirect PEBs are affected by innovativeness, materialism, perceived consumer effectiveness, and environmental concern, but not by social influence.

Journal ArticleDOI
TL;DR: In this article, the authors present a taxonomy of smart things based on their capabilities and their connectivity, and derive their implications for business models and conclude the paper with propositions that form a research agenda for business researchers.

Journal ArticleDOI
TL;DR: In this paper, the authors examine the nexus between absorptive capacity and strategic flexibility, and their effects on business model innovation (BMI) and argue that to increase strategic flexibility and innovate their business model, firms need to develop their potential absorptive capacities (acquisition and assimilation of knowledge) as well as their realized absorptive capabilities (transformation and exploitation of knowledge).