Showing papers in "Journal of Family Business Management in 2021"

Innovative drivers for family business models in tourism

Abstract: The aim of this paper is to verify whether, in the tourism sector, the “family business model” is an important development opportunity and, in particular, if it is an innovation driver for this industry development. In the literature, there is no conclusive evidence of this for the tourism sector. In this context, the authors investigate personal and family needs and preferences alongside the relationship between family business model, growth and profit maximization and the development of tourism businesses through innovation drivers.,To develop this topic, the authors conducted an extensive literature review considering the scientific papers published and contained mainly in database in the last 10 years (2010–2020) and focused the attention on the last five years. The authors ran content and structural analysis on the collected sources by main scientific databases (EBSCO, Scopus, Thomson Reuter, etc.). Based on a systematic literature review, the analysis was conducted using statistical criteria and bibliometric indicators. In detail, the authors used systematic literature review, bibliometric analysis and automatic text analysis (ATA) tools for identified lexicon analysis and strategic keywords and used statistical correlation to classify the different approaches in the literature and to outline the orientations of the various research groups.,From this analysis, the correlation between tourism, hospitality, entrepreneurship, life cycle and innovation dynamics was analysed. Important research gaps are identified, and future research priorities are suggested. Implications for both family business and tourism theory are discussed.,While the intersection between tourism management and family business model has been established in the literature, the number of related publications is still limited. Against this background, a literature review as a total analysis was an adequate and practicable research methodology. This paper proposes a comprehensive literature review and a reflection on the potential developments and applications for family business in the tourism sector. Authors also suggest several research directions that have not been adequately investigated yet. In particular, scholars do not seem to have caught all the implications of innovation adoption, especially for SMEs and family ownerships in tourism.

Entrepreneurial families in business across generations, contexts, and cultures

Abstract: Purpose This article is the editorial for the special issue on “Entrepreneurial Families in Business Across Generations, Contexts and Cultures”. We aim to develop a road map that can help academics and practitioners navigate the findings of the articles contained in this special issue. We also suggest future lines of research around the topic of entrepreneurial families in business. Design/methodology/approach We develop a conceptual model for interpreting and understanding entrepreneurial families in business across contexts and time. Findings Our conceptual model highlights the importance of context and time when conducting research on entrepreneurial families in business. Practical implications The findings in this special issue will be of relevance for decision makers who tailor policies that embrace different economic and social actors, including entrepreneurial families. Originality/value This editorial and the articles that make up this special issue contribute to family business research by contextualising the phenomenon of entrepreneurial families in business. We propose a new holistic perspective to incorporate context and time in the study of entrepreneurial families that own, govern and manage family firms over time.

Investigating social capital, trust and commitment in family business: case of media firms

Abstract: PurposeThe purpose of this paper is to investigate social capital's effect on family business development in selected family media firms.Design/methodology/approachThe statistical population includes 100 individuals who run a family business in this industry. Eighty individuals are selected as the research sample through the stratified random sampling method. The data are collected using a questionnaire. The authors used structural equation modelling method for data analysis.FindingsThe results indicate that social capital affects the development of family businesses in media firms. According to the results obtained from the structural equation test, the effect of the relational dimension of social capital on trust and the effect of the cognitive and structural dimensions of social capital on trust are supported, while the effect of the relational dimension of social capital on commitment as well as the effect of the cognitive dimension of social capital on trust are not supported.Practical implicationsThis research could help family firms in media industries improve trust and commitment by paying attention to different aspects of social capital. Besides, it shows that even the impact of relational and cognitive social capital, respectively, on commitment and trust, are not supported; these two could affect trust and commitment, respectively.Originality/valueThe paper is among the first studies that investigate family firms in media industries. Besides, the relationships between relational, cognitive and structural aspects of social capital and trust and commitment are rarely studied in the literature as two determinants of family business development.

Advancing the multidimensional approach to family business professionalization

Abstract: PurposeAlthough it has been implicitly or explicitly assumed that family business professionalization is indeed a multidimensional construct, there has been a tendency to confine it to the employment of nonfamily managers and delegating authority in academic research. Dekker et al. (2013) have made an impressive work in untangling the multidimensional structure of family business professionalization. This paper aims to introduce a more comprehensive multidimensional approach and a framework to understand and study family business professionalization by identifying additional dimensions.Design/methodology/approachThe conceptual framework relies on insights derived from the literature on family business professionalization, occupational professionalism and organizational professionalism to reveal the broader multidimensionality of family business professionalization.FindingsThe proposed framework extends the definition of family business professionalization and offers additional dimensions which were grouped under five overarching headings: professionalization of management, professionalization of organizational structure, processes and operations, professionalization of family's relationship with business, professionalization of employees and professionalization of work environment and culture.Originality/valueThis paper contributes to the literature by providing a wider approach for the understanding of family business professionalization. It presents a new way of thinking about family business professionalization, underlining the importance of employees and organizational culture for the professionalization process in family firms.

Family businesses in North Macedonia: evidence on the second generation motivation and entrepreneurial mindset

Abstract: PurposeThe purpose of this paper is to portray the motivation, willingness and entrepreneurial mindset of second generation in family businesses in North Macedonia.Design/methodology/approachFor purposes of this study, 25 interviews were conducted, where 14 interviews were conducted by phone, six face to face and five interviews in a written form. The process of data collection lasts 15 days. From the sample, 21 were Albanians and four were Macedonians, with this mix of ethnicities the authors had a chance to see different opinions for the same questions.FindingsThe authors found that most of second-generation members were happy and motivated for being part of their family business, except three participants those were imposed to their family business. Also, most of them possess entrepreneurial mindset, motivation, innovative ideas and risk-taker attributes.Research limitations/implicationsIn this research were included only few cities of North Macedonia and the number of the sample is limited, due to the COVID-19 situation. Another limitation is that the study is done only with two nationalities.Originality/valueThere are a very few papers that treat family businesses in North Macedonia, and this is the only one that treats motivation, willingness and entrepreneurial mindset of second-generation members of family businesses in this country and the region.

Family entrepreneurship and banking support in Kuwait: conventional vs Islamic banks

Abstract: In this paper family entrepreneurship and its banking support in Kuwait is discussed, as one of the wealthiest countries in the world. In the beginning is provided an overview of the Kuwaiti context of entrepreneurship and small- and medium-sized enterprises (SMEs), followed by discussion of family businesses' profile and benefits to the economy and society. The paper discusses the banking sector in Kuwait and its contribution to the development of family entrepreneurship and the small business sector in Kuwait.,For purposes of this study a multiple case study approach and a snowballing sample was used.,Even that, Kuwait is considered as an Islamic country, from the answers and comments that were received from our research, we concluded that most of the family businesses cooperate with conventional banks, instead of Islamic banks.,Several supporting products are described and analysed in this paper, which can help family business and SMEs' owners where to address when a support is needed. Also are provided information on similarities and differences between Islamic and conventional banking.,This paper is one of the first papers that discusses family businesses and entrepreneurship in Kuwait and the support they receive from Islamic and conventional banks. It provides original quotes from family business owners regarding this topic.

Enhancing policies and measurements of family business: macro, meso or micro analysis

Abstract: Purpose The purpose of this article is to highlight new directions that are needed in family business research particularly in light of the covid-19 pandemic and changing societal conditions Design/methodology/approach This editorial is a review of the main issues discussed in the special journal issue regarding family businesses at the macro, meso and micro level This approach enables a better understanding about the future research and practical implications for family business in the new economy characterised by substantial changes resulting from the covid-19 pandemic Findings The findings suggest that family business studies need to incorporate new industry and societal contexts that have not previously been examined in sufficient detail in family business studies This includes focusing more on the sport industry that is characterised by many family businesses Originality/value This editorial for the special journal issue is amongst the first to discuss the role of the covid-19 crisis in impacting family business

The postponed succession: an investigation of the obstacles hindering business transmission planning in family firms

Abstract: Drawing on the theory of planned behaviour, this research aims to investigate systemically if and how incumbents and successors share attitudes, social norms and perception of the feasibility of their business succession.,Qualitative research carried out on a group of small Italian family firms (N = 10).,This study provides evidence of background mechanisms (attitudes, social norms and perception of feasibility) affecting the implementation of business succession planning in family SMEs. Moreover, this study provides further evidence supporting the role of social norms in strategic decision-making processes within family firms.,Findings from this study contribute to current literature in multiple ways and have several research implications.,This study highlights that it is more appropriate to adopt a systemic rather than an individualistic approach in investigating/managing business succession.,Family firms are the most widespread type of firms in the world; thus, a systematic failure in business transmission represents a prominent socioeconomical problem for policy-makers and institutions.,This study leads to further developments in exploring business succession from a psychological point of view. Findings also highlight the limits of how a theory applied in order to predict individual behaviour can provide insight into collective behaviour involving a family.

Family firm succession in tourism and hospitality: an ethnographic case study approach

Abstract: Purpose – Grounded in stewardship theory, this study explores the motives, actions and meanings of multiple stakeholders involved in an inter-family hospitality family firm succession. Design/methodology/approach – A longitudinal, ethnographic case study approach collects data from 15 in-depth interviews, one year of observation and a one-month on-site internship. Findings – Results show that a well-defined succession plan and the active involvement of the successor/s in the succession process would foster a strong stewardship commitment to the family business. Moreover, a clear and open communication strategy is required to strategically manage rivalry and competition among potential successors during an inter-family succession. Originality/value – The succession process of family firms remains an intensely discussed phenomenon, and despite its importance to the tourism and hospitality industry, the intersection between tourism and hospitality and family business literature is sparse. Notably, the tourism and hospitality literature lacks a multiple stakeholder perspective to holistically capture the motives, actions and meanings of numerous stakeholders involved in an inter-family succession.

The effect of family business exposure on individuals' entrepreneurial intentions: an institutional theory perspective

Abstract: The purpose of this study is to examine the effect of family business exposure on individuals' entrepreneurial intentions (EIs). By applying the institutional framework at the micro level, this study proposed the mediation of three types of institutional forces (coercive, normative and mimetic) between the relationship of family business exposure and EIs.,Data were collected from 367 university students in Pakistan. The survey design was used for the data collection. The measurement and hypothesized models were tested using the structural equation modeling technique in Mplus 7.0.,The findings of this study revealed that family business exposure positively influenced the institutional forces (coercive, normative and mimetic) which further developed the individuals' EIs. However, family business exposure did not affect the EIs directly that showed the full mediation of institutional forces between the relationship of family business exposure and EIs.,This is the first study in its nature which applied institutional theory from the macro level to the micro level within the context of family business. The results revealed the institutional forces as the underpinning mechanism which explains the relationship between family business exposure and EIs.

Corporate social responsibility and dividend policy: a strategic choice in family firms

Abstract: PurposeThe purpose of this study is to examine whether corporate social responsibility (CSR) affects dividend policy (the propensity to pay dividends as well as the dividend payout ratio) and what role family ownership plays in this regard in an emerging market.Design/methodology/approachThe study uses a sample of 1,480 observations from Pakistan for the period 2010–2016 and accounts for Hackman self-selection bias and endogeneity issues using a robust regression analysis. CSR activity is measured by CSR score developed through a content analysis of firms' annual reports.FindingsThe study finds that the greater number of CSR activities increases the propensity to pay dividends, but reduces the dividend payout in dividend-paying firms. On the other hand, in family firms, the greater number CSR activities decreases the propensity to pay dividends, but increases the dividend payout in dividend-paying firms. The findings hold for a series of robustness and sensitivity checks, for example, alternative measures, specifications and estimators.Practical implicationsA trade-off between firms' CSR activities and dividend policy needs to be the point of concern for investors, minority shareholders and policy makers. The role of the non-executive and independent directors becomes more important, especially in the family firms where family members sitting on the boards may drive CSR activities in their own interests opportunistically. The potential opportunistic behaviour of family members warrants the need for policy reform initiatives to strengthen the protection of other stakeholders' interests.Originality/valueThe study highlights that family owners' efforts to preserve their socio-emotional wealth in family firms affect the relationship between CSR activities and dividend policy. Further, the relationship between CSR and dividend policy in emerging markets is different from developed markets. This study simultaneously focuses on both the propensity to pay dividends and the amount of dividend payment and documents that the implications of CSR are different for them.

Forty years of research on human resource management in family firms: analyzing the past; preparing for the future

Abstract: This paper explores the field of human resource management (HRM) in family firms, assessing the evolution of this research through a four-domain model that reflects the relationships between cognitions, actions and performances associated with organizational choices.,The authors have performed a bibliometric review of 363 peer-reviewed papers from over the past four decades (1976–2016) in order to provide activity indicators for the overall phenomenon and systemize the entire body of literature into specific HRM strategy domains or practices, using a double-entered pivot table.,The study framework provides managerial implications with regard to the HRM decisions made when attempting to improve human capital in family firms. Accordingly, the authors view HRM-centered decisions and strategies in family firms as ways to scan for and appraise contingent dimensions, make sense of the current environment, make good choices and achieve high performance levels.,The authors offer this four-domain theoretical scheme as a framework through which the field can be interpreted, proposing some potential avenues for moving forward.

Is small and medium-sized beautiful? The structure and evolution of family SMEs research

Abstract: The field of scientific research on small and medium-sized family businesses has been growing exponentially and the aim of this paper is to systematize the body of knowledge to develop an agenda for the future.,Adopting comparative bibliometric analyses on 155 articles (from 1989 until 2018) the authors provide a systematic assessment of the scientific research about small family firms, unveiling the structure and evolution of the field. Bibliographic coupling, co-citation analysis and co-occurrence analysis are adopted to identify the most influential studies and themes.,Four clusters of research are reviewed: succession in family SMEs, performances of family SMEs, internationalization of family SMEs and organizational culture of family SMEs.,This paper contributes to the field of family SMEs by providing a systematic analysis of the scientific knowledge. Reviewing those clusters allows to providing avenues and reflections for future research and further practice.

The systematization knowledge of articles adherent to familiness, entrepreneurial orientation and absorptive capacity

Abstract: PurposeFamily businesses gain notoriety in academic research because they have peculiarities found only in this type of organization, and it is because of these attributes that this work aims to analyze, through an epistemological look, the results of a systematization that sought for works that use the unique characteristics of family businesses, called familiness, as well as two other constructs that showed attractive adherents and little researched in parities with familiness, organizational entrepreneurship, better known as entrepreneurial orientation and the ability to adapt, called absorption capacity.Design/methodology/approachTo achieve this goal, an investigation of national and international academic production was carried out through a systematization called Proknow-C, being possible to identify the main categorical groups of authors in the area, main journals, besides identifying and analyzing the main objectives and contributions of selected scientific articles.FindingsAmong the results obtained, it was possible to consolidate some research intentions inherent to the junction of such constructs, besides directing, which can be the best and most promising fields of research for the application of these constructs and the most indicated methods, based on the three epistemological positions, subjectivism, objectivism and constructivism.Originality/valueThis study adds value to the literature on familiness, pointing to a relationship between entrepreneurial orientation and absorption capacity, in contrast to studies focused on other dimensions of social capital, which obtained divergent results. In addition, this study reinforces the unique characteristics of family enterprises, in which this work intends to consolidate a methodological proposal with arguments linked to positivism or interpretativism in the midst of epistemology. The study provides a valuable theoretical framework of familiness determinants connecting the cognitive perspective of the entrepreneur theory to a view of the absorptive capacity.

Cognition, emotion and action: persistent sources of parent–offspring paradoxes in the family business

Abstract: Purpose The purpose of the study is to explore inductively the unique paradoxical tensions central to family business (FB) and to analyze how FB's members face these tensions and their implications in the personal and professional realms.Design/methodology/approachA multiple-case study with 11 parent–offspring dyads from Portuguese FBs was conducted putting the focus on the micro-level interactions.FindingsThe slopes of roles and relationality in FBs produces three persistent sets of tensions around cognition, emotion and action. These tensions exist in a paradoxical state, containing potentiality for synergy or trade-off.Originality/valueOur study is the first to empirically demonstrate that paradoxical tensions between parent and offspring are interrelated, by emphasizing the uniqueness of FB as a paradoxical setting and offering insights to negotiating of these singular paradoxes.

Modelling the knowledge transfer process between founder and successor in Vietnamese family businesses succession

Abstract: The transfer of knowledge has been identified as an important part of the family business succession process. This paper examines the knowledge transfer process from the founder to the successor to understand and model the factors that influence the knowledge transfer process in the Vietnamese family business context.,This research adopts an inductive qualitative approach, conducting face-to-face semi-structured interviews with five father-son succession pairs. The interviews with founders and successors, ten in total, formed the basis of five case studies. The cases were all at an advanced stage of the process of business knowledge transfer and family business succession.,A contextualized model was developed, highlighting the main factors that influence the knowledge transfer process from the founder to the successor in a Vietnamese family business context. This model identifies the influence of factors, some of which are not commonly presented in western family business literature. These include the importance of the role of the mother in mediating the relationship quality between the founder and the successor and the successor pursuing education and external work experience to improve their cognitive and reflective abilities. The need for the affinity between family members is also highlighted as important.,In Vietnam, most family-run businesses are still under the control of the founder. This research provides insight into the succession process in Vietnam. This research addresses calls for further exploration into the factors that influence the transfer of knowledge in the family business succession process and to research this process in a collectivist society, both of which remain under-researched.

Entrepreneurial bricolage in smallholder commercial farming: a family business perspective

Abstract: PurposeThe purpose of this paper is to analyse how entrepreneurial bricolage empowers smallholder commercial farming, from a family business perspective.Design/methodology/approachThe study employed a multiple case study design to analyse entrepreneurial bricolage in smallholder commercial farming in Uganda. It used multiple data collection methods and applied content analytical tchniques to establish cross-case correlations, patterns and relationships to aid in theory development and testing.FindingsThe study shows that entrepreneurial bricolage empowers smallholder commercialization through resource reallocation, improvization and prioritization as interconnected, self-reinforcing bricolage processes in smallholder farming. It provides evidence of how smallholder farms may not enact institutional limits, and overcome constraints imposed by their resource environments. It further reveals that smallholder commercial farms can be construed as family businesses given the interconnected relationship between farming business, family and smallholder farm(er).Research limitations/implicationsThe study was conducted in smallholder farms hence results may be used cautiously in other sectors and economies where resource environments are not structurally defined. However, it provides lessons for family businesses in developed countries particularly the micro- and small businesses. It also renders smallholder farming as a lucrative area for family business research.Originality/valueThis study deepens our understanding of bricolage in smallholder farming and provides a springboard for scholarship in enhancing smallholder commercialization. It proposes a model for entrepreneurial bricolage in smallholder commercial farming.

Knowledge management and human resources performance: evidence from Turkish family businesses

Abstract: The purpose of this study is to evaluate the effects of knowledge management (KM) processes on human resource management’s (HRM’s) performance in family-owned organizations. Therefore, a model is proposed to explain the core processes of KM and their effects on HRM's performance.,A field study is conducted based on data collected from family-owned companies in Turkey. The survey instrument is a self-administered questionnaire composed of 36 questions in total. There are three demographic questions, 18 questions aim to investigate KM processes and 15 questions aim to investigate HRM practices.,The results show that KM processes have significant positive relationships with HRM performance. Among the processes of KM, knowledge generation (KG) is found to have the most significant effect. This study shows that KM processes are enhancing HRM performance in family-owned organizations.,First of all, it is conducted on family-owned companies. Hence, the results may change based on types of organizations. Second, convenience sampling was used in data collection. The majority of data were collected through HRM departments who were available, reliable and easy to access. Despite many advantages of this sampling technique on major disadvantage is lacking clear generalizability. For this reason, it is presumed that HRM awareness is high in the selected participants. Different sampling methods may lead to different results. Thus, for future research, it would be useful to make cross-cultural and cross-sectorial studies to compare the business cultures and to find more accurate outcomes related to KM and HRM implementations.,Nowadays, most of the family-owned companies are well aware of the statement that both KM and HRM have significant positive impacts on organizational outcomes. This research's findings indicate that KM processes enhance HRM performance in family-owned organizations. Therefore, family-owned organizations should pay more attention on KM processes and the linkage between KM and HRM in order to obtain better HRM results.

From family business orientation to organisational citizenship behaviour: prosocial behaviour in family business performance

Abstract: Purpose – This article seeks to understand the role of prosocial behaviour and moral obligation in family business to explain the indirect relationship between family business orientation and citizenship behaviour. Design/methodology/approach – This study proposes a model to examine the role of moral obligation and prosocial behaviour in such a relationship to understand a link between family orientation and organisational citizenship behaviour. The authors provide empirical evidence to test the hypothesis by conducting an online survey of family business behaviour in the Indonesia context. Findings – The family business orientation has a significant impact on citizenship behaviour, while prosocial behaviour and moral obligation offer an additional contribution. The results suggest that family business performance demonstrates how a family that owns the business sets the social purposes from various performance alternatives beyond profit, such as family orientation, prosocial behaviour, moral obligation and organisational citizenship behaviour. Originality/value – This study extends the agency and stewardship theory by examining how family business performance becomes different from other firm performance where the mainstream of economic theory argues that the business attempts to maximise profit for the stakeholders. The findings suggest that incorporating the theory of social practice in family business enhances the concept of prosocial behaviour in family business value.

The relation between religiosity, family cohesion and ethical leadership: a study of family firms in Turkey

Abstract: The purpose of this paper is to investigate the links among different forms of religiosity, family cohesion and ethical leadership in family firms operating in Turkey.,The study was conducted with 210 respondents working in 51 family firms operating in Istanbul. Data regarding ethical leadership perceptions were collected separately from employees (non-family member) and managers (family member), and responses were matched in firm level to investigate the relations between variables calculated separately as perceptions of managers and employees. Confirmatory factor analysis and reliability statistics were used for ascertaining the dimensionality and factor structures of the constructs. Correlation analysis, structural equation modeling and bootstrapping method were used for investigating the relationships among variables.,Results of the study demonstrated that family cohesion, intrinsic religiosity and spiritual well-being-oriented religiosity were positively, while secular religiosity was negatively related with ethical leadership levels rated by family member managers. Although none of these variables showed significant correlations with ethical leadership perceptions of non-family member employees, ethical leadership perceptions of the family managers and ethical leadership perceptions of employees were positively correlated, and intrinsic religiosity and spiritual well-being-oriented religiosity had significant indirect effects on ethical leadership perceptions of employees.,Given the lack of studies addressing the links between different forms of religiosity with ethical leadership especially in the Turkish context and the gap regarding research designs analyzing these relationships from the perspectives of managers and employees, the study provides important contributions.

How does a business family manage its wealth? A family office perspective

Abstract: The purpose of this paper is to find throughout history examples of wealth management of a family or business families that can be assimilated into the current concept of family offices (FOs). In such examples, the study identifies characteristics associated with the different dimensions of the concept of socioemotional wealth (SEW).,Drawing on the socioemotional perspective, this paper relates significant examples of FOs based on historical stages (ancient history, the middle ages, modern history, the contemporary period and the actual world). Each case is discussed with an effort to identify the dimensions of the SEW that fit and help in understanding the organization studied.,Mainly, FOs allow the management of the family legacy, philanthropy, promotion of entrepreneurship and family wealth preservation for future generations. Autonomy in decision-making, privacy and confidentiality and the achievement of more intangible goals make the FO preferable to other institutions. Through the study of historical cases, the FO constitutes a structure with objectives and activities that have remained consistent from Rome to the present, regardless of historical, political or social context. The results also identify four out of five FIBER dimensions of SEW.,In addition to contributing to the scarce literature on FOs, this paper uses various examples of historical periods to better understand its origin, evolution and current state. A selection of examples at different times allows us to verify that FOs undergo a series of changes throughout history but maintain their characteristics regardless of the historical context. This paper is the first to explore the origin and development of the FO as organization. Building on the findings, the authors present a conceptual SEW framework to deepen in the knowledge of FO. This framework could help researchers and practitioners in future researches providing a conceptual link that demonstrates the components of the SEW perspective best fit the objectives pursued by business families when establishing a family office.

At the heart of family businesses: how copreneurs craft work-life balance

Abstract: The purpose of this paper is to understand how experienced copreneurs of small family business (SFB), as the smallest unit and heart of their family business (FB), may create work-life balance (WLB). Copreneurs evince highly intertwined life-domains and often struggle to respite while managing their high business demands.,In this couple interview study with 18 experienced copreneurial couples of SFBs (N = 36), we investigated strategies copreneurs use to create their WLB by merging a resource perspective (Hobfoll, 1989) with the concept of WLB crafting (Sturges, 2012).,A key strategy in copreneurial couples was the structural establishment of microdomains, such as periods of personal resource recreation within a macrodomain (e.g. work) via individual physical and cognitive WLB crafting. Copreneurs used relational WLB crafting with a strong emphasis on seeking support and mainly to protect their microdomains by relying on their spouses as boundary keepers. Women more often expressed the importance of health and time for respite, as cognitive WLB crafting, and they were more active in creating (joint) recovery opportunities. Dyadic WLB crafting strategies were used when goal congruency for work or private activities was high.,This research applies WLB crafting research to the smallest unit of SFBs, namely copreneurs. The study provides in-depth insights into the strategies copreneurs of SFB use to create a satisfying WLB.

Socioemotional wealth (SEW) as the driver of business performance in family businesses in Bosnia and Herzegovina: the mediating role of transformational leadership

Abstract: PurposeThe aim of this study is to investigate a mediation role of leadership over business performance and socioemotional wealth, within two Bosnian family businesses. This research purpose brings interesting highlights regarding how family businesses embedded the role of leadership that it might have a tremendous influence on business performance while tuning the socioemotional wealth.Design/methodology/approachThis study is based on qualitative research methodology. The sample is collected based on a purposive sampling method as in most qualitative studies. As the instrument for data collection is concerned, in-person-semi-structured interview has been employed with the owner-manager of each particular-family firm. Thus, two case studies were conducted and analyzed.FindingsThe research contributes both to the theory and the practice. From the theoretical perspective, it contributes to the theoretical knowledge of leadership as an important role in relationship between the socioemotional wealth and business performance. The practical contribution of this research could be summed up in the sense that business owners should seek to employ positive leadership vibes to create a good socioemotional wealth so that would be positively reflected in overall business performance of a family business. Other findings are further discussed.Originality/valueScarce empirical research offers mixed results while theoretical propositions that organizational governance (leadership) plays an important role in this relationship, is somehow neglected. Hence, this is the first empirical study on this particular that investigates this topic in Bosnia and Herzegovina (BiH), even in the Balkan region.

Family firm employees: identification, stewardship practices and citizenship behaviors

Abstract: PurposeThis paper aims to understand the factors that influence employee organizational identification in family firms, and through identification, the willingness to engage in citizenship behaviors.Design/methodology/approachDrawing from the stewardship theory, the authors develop a model to test the relationships between family relatedness and relational identification to the family firm owner, employee-focused stewardship practices, organizational identification and organizational citizenship behaviors. The authors test the hypotheses using regression and the Preacher and Hayes PROCESS macro on a sample of 292 family firm employees.FindingsThe findings suggest that both relational identification with the family firm owner and employee-focused stewardship practices positively influence organizational identification, and that familial ties to the family firm owner can influence relationships with citizenship behaviors for non-family employees.Originality/valueThe authors build on existing literature to investigate how employees identify themselves within a family firm and how stewardship practices from the employee's perspective (rather than managers' or founders' perspectives) can influence organizational identification and citizenship behaviors.

Family succession, professionalization and internationalization: a study of Brazilian family businesses

Abstract: PurposeThe purpose of this paper is to investigate the relationship between family succession, professionalization and internationalization in family businesses within the Brazilian context.Design/methodology/approachThe paper presents a multiple-case study method with three Brazilian family businesses that have at least two generations of the owning family involved in the business and an international presence of at least three years. In-depth interviews and secondary data were undertaken with family and non-family members of each case.FindingsThe authors' results show that a family business can boost its internationalization by introducing both succession planning and professionalization on international activities. As family members tend to be more risk-averse and focused on keeping the family business within the family, professionalization is a way of improving the firm's ability to expand internationally. This process tends to lead to lower performance by the firm for the first few months or the first year after the investment, but afterward, international performance tends to grow exponentially.Originality/valueOnly a few studies have been concerned on the relationship of these three dimensions. Thus, the research takes into account that professionalization and succession lead family businesses to improve their internationalization strategies.

Dark side of the family business: an exploratory perspective

Abstract: The paper aims to relate the potential elements identified as the dark side of the family business (DSFB), where these elements can be productive or destructive. The “dark side” comprises an important contribution for entrepreneurship and family business (FB) studies, a novel perspective.,The relevant literature on entrepreneurship and FB was selected and analyzed according to the “dark side” framework.,The results suggest that many perspectives remain for research, starting with a clarification and a more precise definition, not only of the construct itself but also of the factors or forces that drive this dark side, from the entrepreneur/founder, the FB itself and the context. This approach considers a systemic position in which the context plays a significant and decisive role.,The paper has implications for the development of public policies. Business incubation entities, federal, state and local entrepreneurship/small- and medium-sized enterprise (SME) programs, educational institutions and entrepreneurial families and their founders can become more aware and establish courses of action.,This paper makes a call to propose an initial point for conceptualizing the logic behind the DSFB for obtaining a deeper understanding with regard to future research. Researchers are encouraged to test the conceptual model further.

Inclusion and employee engagement of nonfamily employees in family firms: moderating influence of procedural justice

Abstract: PurposeThis study investigates the influence of inclusion of nonfamily employees in family firms on their intellectual, social and affective engagement at the workplace. Furthermore, the framework proposed in the study considers the possible moderating influence of procedural justice in the above relationships.Design/methodology/approachA conceptual framework is developed with the support of the self-determination theory (SDT) and the social exchange theory. The study tests a set of hypotheses using survey data from 654 nonfamily employees working in private family firms in Malaysia.FindingsThe results reveal that inclusion has a positive and significant relationship with intellectual, social and affective engagement. While procedural justice moderates the association between inclusion and intellectual and affective engagement, it does not moderate the relationship between inclusion and social engagement.Research limitations/implicationsThe outcome of this study presents a nuanced understanding on how perceptions of inclusion of nonfamily employees by the dominant work group (DWG) (i.e. employees related to the firm owners) lead to positive firm-centric behavior among nonfamily employees.Practical implicationsThe study provides clues to family firm managers for creating a work environment where nonfamily employees perceive a sense of belongingness while their uniqueness is appreciated in order to be more engaged at the workplace.Social implicationsLittle is known about how diversity created within family firms by inclusion of nonfamily employees impacts organizations. The outcome of this study may reinforce the positive effects of inclusiveness in any social context.Originality/valueDiversity researchers have studied the influence of inclusion in areas related to sociology and psychology. However, there appears to be a dearth of studies in terms of how nonfamily employees would behave in family firms when they perceive a sense of inclusion in an organization dominated by employees who are related to the owners of the firm. Hence, this study appears to shed new light on how inclusion of nonfamily employees in family firms influences their behavior.

The role of the family council and protocol in planning the succession process in family firms

Abstract: The main objective of this study is to understand the role that family council and protocol can have in the planning process of family companies.,To reach this general objective, the qualitative approach was used using multiple case studies: seven Portuguese family companies. Data collection techniques, interviewing, direct observation and documentary analysis were used.,Based on the empirical evidence, it is concluded that the family council and family protocol help succession planning and favour the continuity and survival of the family business. However, other working groups also support the entire planning process, such as the cousin generation meeting and the New Generation Monitoring Committee (or Mentoring Committee). The development of future personal plans for the younger generations may lie in this Committee, which assists and guides the younger family members.,This study is pioneering in Portugal because it analyses the use of new instruments that helps the succession planning process in family firm context: the family council and family protocol. These managerial mechanisms allow to achieve the success, allowing family conflicts to be minimized, the continuity of family firms and avoiding their mortality.,The study contributes to increasing knowledge about the family council, the family protocol, family firm succession and its planning. It is important and innovative by studying those topics in depth, their connection being little explored in the literature. This study can be seen as a benchmarking for governance practices in other countries.

Owner-manager when death do us part – roles of a widow in sudden succession in family firms

Abstract: This study sheds light on a hitherto understudied group in family business literature: widows. We explore the roles a widow may take following the unexpected death of her owner-manager spouse when she had no salient role in the business prior to the death.,We used a qualitative approach to research, to study inductively the roles considered and taken by three widows who unexpectedly succeeded as owners of Swedish privately held family firms. We conducted semi-structured interviews with widows and children in top management.,We construct a typology of four main roles a widow can take and analyse the underlying dimensions that they represent. We also analyse to which extent the choice of role widow can be explained by psychological ownership and double-loss theory. The typology can be used as a tool for family business owners and their advisors as the basis of an open and non-prejudiced discussion of the choices available to a widow.,We have investigated the factors that influence a widow's decision whether to take over the business or not, as suggested in previous research by, for example, Martinez et al. (2009). We explore the roles a widow can consider and adopt. The study advances our understanding of how businesses can remain as family firms also in the event of the unexpected death of an owner-manager (De Massis et al., 2008). We hereby contribute to the literature on sudden successions and on women in family businesses.