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Showing papers in "Journal of Operations Management in 1994"


Journal ArticleDOI
TL;DR: An emergent theory of quality management is proposed and links it to the literature, and a set of reliable and valid scales was developed that may be used by other researchers for hypothesis testing and by practitioners for assessing quality management practices in their plants and for internal and external benchmarking.

1,982 citations


Journal ArticleDOI
TL;DR: In this paper, the authors investigated the relationship between quality improvement and performance quality in 187 US business firms and found that the profile of quality and productivity improvement approach should vary, depending upon whether the firm is most interested in performance quality, operating improvement, or financial performance.

254 citations


Journal ArticleDOI
TL;DR: In this article, the authors define and rank key barriers to the effective management of international manufacturing operations and present a Delphi process to identify the key barriers, to explain the rationale for their selection and to rank them.

102 citations


Journal ArticleDOI
TL;DR: Lot splitting is shown to be a simple and effective means of improving the performance of an open job shop and should be able to be realized in combination with other shop floor control techniques, such as order review release and order expediting.

52 citations


Journal ArticleDOI
TL;DR: In this paper, the authors present a decision model and solution procedure for obtaining a lowest-cost ordering policy; this policy prescribes R ∗ (the optimal reorder point), Q ∗(the optimal lot size for each order), and r 2 ∆ ∆ ) for a situation where two competing suppliers offer different prices, quality levels and lead-time performance.

48 citations


Journal ArticleDOI
TL;DR: Results show that even when MPS change costs are high, greater freeze intervals and more frequent replanning may be cost effective and the magnitude of forecast error on the choice of F and R for a single end item in an uncertain environment where a rolling schedule is used.

34 citations


Journal ArticleDOI
TL;DR: In this article, the authors present a general analytical framework for making bilateral comparisons of manufacturing practices, which suggests a grouping of the data, defines a conservative test called a pure regional effect and matches the data types to the appropriate statistical tests.

31 citations


Journal ArticleDOI
TL;DR: In this article, a mixture model is proposed to estimate the location of the appropriate fractile directly and a formal Bayesian approach is derived and heuristic smoothing methods are developed.

25 citations


Journal ArticleDOI
TL;DR: In this article, a multi-period, multiproduct model with a constraint on the amount of stock that can be held is developed, with both stock and order-and-wait sales possible.

12 citations