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Showing papers in "Journal of Operations Management in 1995"


Journal ArticleDOI
TL;DR: In this article, the authors use a path analytic framework to study the effects of environment on operations strategy selection and performance (self-reported change in profits) for a sample of Singapore manufacturers and identify strong relationships between environmental factors such as labor availability, competitive hostility, and market dynamism and the operations strategy choices encompassed by competitive priorities.

460 citations


Journal ArticleDOI
David Upton1
TL;DR: Using data from a broader study aimed at exploring the general sources of manufacturing flexibility, the paper provides evidence of the strength of the links between manufacturing flexibility and such factors as scale, technology vintage, computer integration and workforce management.

298 citations


Journal ArticleDOI
TL;DR: The service process/service package matrix is introduced to meet the need to foster strategic thinking in services and to gain strategic insights by aligning the type of service package offered with thetype of process used to create the service and to have a better understanding of their service operations strategy.

268 citations


Journal ArticleDOI
TL;DR: In this paper, the authors measured the impact of JIT on accounting measures of performance and found that after JIT adoption firms reduced the labor content in facilities, increased inventory turnover and enhanced earnings.

256 citations


Journal ArticleDOI
TL;DR: A taxonomy of coordination study in operations is proposed, which proposes three alternative perspectives of organization - single-person perspective, team perspective, and nexus-of-contract perspective of organization.

159 citations


Journal ArticleDOI
TL;DR: In this article, the authors investigated the relationship between manufacturing strategy, business strategy and firm performance in a mature industry and found that the manufacturing function's quality assurance process and its ability to deliver a quality product/service were correlated significantly with firm performance.

156 citations


Journal ArticleDOI
TL;DR: In this paper, the authors apply revenue management concepts and techniques to assemble to order (ATO) manufacturing environments and present models for optimal pricing and capacity decisions, which is an order acceptance and refusal process that employs differential pricing strategies and stop sales tactics to reallocate capacity, enhance delivery reliability and speed.

142 citations


Journal ArticleDOI
TL;DR: In this paper, the authors provide a framework for describing, analyzing and explaining service competition and review some old and new models which address the special features of service markets and their implications for service strategy.

136 citations


Journal ArticleDOI
TL;DR: In this article, the authors present the results of a mail survey used to investigate the relationship between JIT manufacturing and performance in Mexico, finding that despite the existence of obstacles to its use, JIT was significantly and positively correlated with performance.

112 citations


Journal ArticleDOI
TL;DR: In this article, the authors present a formulation and a solution procedure for the multiple-product multiple-constraint newsstand problem, where a large number of products are involved, and this solution procedure is shown to be necessary for the practical solution of realistic newsstand problems.

101 citations


Journal ArticleDOI
TL;DR: Freezing the master production schedule is the most effective approach in terms of reducing both instability and cost as the freeze length covers the cumulative lead time and is the least sensitive to changes in operating conditions.

Journal ArticleDOI
TL;DR: In this article, the authors developed a model by integrating concepts from manufacturing, marketing, and business strategy to better understand the links between operating decisions of the firm, supplier availability, and product quality.

Journal ArticleDOI
TL;DR: The need and importance of statistical power analysis in field-based empirical research in Production and Operations Management and related disciplines is discussed and the relationship between statistical power, significance level, sample size and effect size is examined.

Journal ArticleDOI
TL;DR: A decomposition-based solution procedure is developed that iterates between the product design and process selection decisions while maintaining an effective link between them and how the proposed model can be used effectively to perform sensitivity analysis with respect to some of the important decision variables.

Journal ArticleDOI
TL;DR: In this paper, a structural framework is proposed to highlight critical issues in operations management that deserve attention, and examples from industry are used to illustrate how the framework may provide answers to questions that have received little attention in the research literature.

Journal ArticleDOI
TL;DR: In this article, the authors report the findings of a survey of managers of Health Maintenance Organizations (HMOs) which related operations management decisions about organization, workforce management, quality management and planning and control, to clinical process and outcome performance.

Journal ArticleDOI
TL;DR: In this article, the performance of seven hierarchical clustering techniques (six previously developed and one developed specifically for cell formation) and eight dissimilarity measures (three well-known measures and five versions of a recently developed parametric measure) in the context of cell formation were investigated.

Journal ArticleDOI
TL;DR: In this paper, the authors present two models of the economics of total quality management, and show that the firm value increases when customer satisfaction is used as an objective by aligning incentives.

Journal ArticleDOI
TL;DR: The major finding is that determinant variables such as data accuracy, people support, degree of integration, and company size affect benefits in a nonlinear fashion.

Journal ArticleDOI
TL;DR: In this paper, the authors offer suggestions about how to review a manuscript submitted for publication in the fields of management information systems, organizational studies, operations management, and management in general.

Journal ArticleDOI
TL;DR: The results show that judgmental forecasts based on contextual knowledge, rather than technical knowledge, are the better input into combination forecasts, suggesting a linear relationship between the amount of contextual knowledge needed and data variability.

Journal ArticleDOI
TL;DR: In this paper, the authors present a new formulation of the daily and weekly labor scheduling problems (NFLSP) designed to overcome the limitations of earlier models, which incorporates information on how changing the number of employees working in each planning period affects profits.

Journal ArticleDOI
TL;DR: In this paper, the authors investigate whether or not job enrichment represents a source of job enrichment that ultimately translates into positive outcomes for the individual and the organization, and the results indicate that job characteristics positively mediate the effects of job characteristics on employees' attitudes.

Journal ArticleDOI
TL;DR: The operational infrastructure required to benefit from the routine use of flexible manufacturing technology was investigated and eleven propositions and three conceptual models identifying the impact of specific infrastructure elements on the benefits attained from the use of flexibility manufacturing technology were developed.

Journal ArticleDOI
TL;DR: In this paper, the tradeoffs between product mix flexibility of integrated technologies and dedicated facilities designed to produce efficiently a limited range of products are investigated in an environment characterized by two product families with stochastic demands.

Journal ArticleDOI
TL;DR: The main conclusion is that the rates of incremental product andprocess innovation over the product life cycle are a function of the interdependence between product and process improvements.

Journal ArticleDOI
TL;DR: In this article, the authors investigated the impact of capacity expansion decisions on the market value of the firm and found that on the day of the announcement, the magnitude of the price change is abnormally high, evidenced by a significantly positive mean standardized square of the abnormal change (Beaver's U-statistic).

Journal ArticleDOI
TL;DR: The results indicate sequencing does improve output of the JIT process when a second product is added, but given large increases in setup or processing times, the sequencing logic may break down and throughput time may still increase.

Journal ArticleDOI
TL;DR: The best performing combination of factor level settings identified in the examination of formal hierarchical forecast strategies is subsequently evaluated in the second part of this analysis by means of paired difference comparisons.

Journal ArticleDOI
TL;DR: Survival analysis is a set of statistical techniques used to determine quantitatively the impact of independent variables on a dependent variable which represents the time interval between events, and is illustrated by applying it to data taken from a study focusing on the blood donation process.