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Showing papers in "Journal of Operations Management in 1998"


Journal ArticleDOI
TL;DR: This paper documents the advantages and rigor of case/field research and argues that these methods are preferred to the more traditional rationalist methods of optimization, simulation, and statistical modeling for building new operations management theories.

1,704 citations


Journal ArticleDOI
TL;DR: The use of field-based empirical methodologies in the production and operations management (POM) area has been steadily increasing over the past several years as discussed by the authors, and one of the most prominent among these is the survey research methodology which has often been used to capture data from business organizations.

1,199 citations


Journal ArticleDOI
TL;DR: An in-depth review of the different methods available for assessing the construct validity of measures used in empirical research drew upon empirical research in the operations management area of manufacturing flexibility.

1,159 citations


Journal ArticleDOI
TL;DR: In this article, the authors examine the definition of theory and the implications it has for the theory-building research and offer specific guidelines for theory-builders to increase the theory's level of abstraction and the importance for operations managers.

982 citations


Journal ArticleDOI
TL;DR: In this article, the authors suggest that careful organization of our thinking can lead to useful, productive theories in operations management that demonstrate all the hallmarks of the familiar theories of natural science.

743 citations


Journal ArticleDOI
TL;DR: In this paper, the authors empirically examine a mediational model of TQM, and find that TQMs have a direct impact on customer satisfaction and an indirect impact mediated through plant performance.

555 citations


Journal ArticleDOI
TL;DR: In this paper, the authors developed a process model for supplier development and compared two approaches buying firms use in supplier development: reactive efforts to increase the performance of laggard suppliers and strategic efforts to improve the capabilities of the supply base to enhance the buying firm's long-term competitive advantage.

518 citations


Journal ArticleDOI
TL;DR: This tutorial presents a process map approach to the nature of scientific knowledge, and proceeds through the stages of the theory-building process, using illustrations from OM research in Total Quality Management.

495 citations


Journal ArticleDOI
TL;DR: A novel configuration map is proposed for international manufacturing networks by analysing the networks, classifying the configurations and identifying the capabilities, and a number of conclusions are drawn.

429 citations


Journal ArticleDOI
TL;DR: A new integrative decision model for selecting an optimal set of DRs is presented using a modified HOQ model that employs a multi-attribute decision method for assigning relationship ratings between CRs and DRs instead of a conventional relationship rating scale.

271 citations


Journal ArticleDOI
TL;DR: In this article, the authors propose a novel theory development process, termed iterative triangulation, for tapping this potential, which employs systematic iterations between literature review, case evidence, and intuition.

Journal ArticleDOI
TL;DR: In this paper, the authors examined the relationship among the variables Advanced Manufacturing Technology (AMT) use, firm size, and performance in US manufacturing firms using a multidimensional definition of AMT.

Journal ArticleDOI
TL;DR: In this article, the authors analyze the interrelationships between international sourcing decisions, sourcing strategies, and supplier performance and find that US purchasing professionals are not spending as much time managing the ongoing buyer-supplier relationship as they are making the initial purchasing decision.

Journal ArticleDOI
TL;DR: Various approaches and techniques are presented to improve performance quality—quality functions deployment, moving the line of visibility, blueprinting and failsafing—and conformance quality—guaranteeing, mystery shopping, recovering and measuring.

Journal ArticleDOI
TL;DR: How configuration models can play an important role in the study of dynamic manufacturing issues; specifically, the development, implementation, and change of manufacturing strategies.

Journal ArticleDOI
TL;DR: The authors proposed a framework for research on time-based manufacturing, reports on the development of a set of seven instruments for measuring the key practices and tests relationships among these practices, and tests of the structural model confirm Monden's (1983) notion that shopfloor employee involvement leads to improved manufacturing practices which, in turn, lead to pull production.

Journal ArticleDOI
TL;DR: In this paper, the role of theory in OM is defined and its crucial role in OM explained, beyond simply stating that theory is required for good research, and explains at a fundamental, intuitive level the critical importance of theory.

Journal ArticleDOI
TL;DR: In this article, the authors present a replication study of Anderson et al.'s (1995) empirical evaluation of a Deming-based theory of quality management, using path analysis to secondary, plant-level data provided by a stratified sample of plants in three different industries in Italy.

Journal ArticleDOI
TL;DR: The use of empirical research has been a topic of interest in the OM area for the last 15 years as discussed by the authors, and there has been an increase in the amount of published articles that use empirical research methods in OM area, both in number and as a percentage of the total number of articles published in these journals.

Journal ArticleDOI
TL;DR: In this paper, the authors explored the linkage between flexibility and environmental management in the U.S. and Germany and found that manufacturing flexibility, by enabling efficient adaptation to change and uncertainty, can support environmental management.

Journal ArticleDOI
TL;DR: Analysis of responses to an empirical study of project managers shows that project managers are constrained by the availability of labor resources more often than other types of constraints, such as budget or raw materials.

Journal ArticleDOI
TL;DR: This paper reported on the analysis of data from an international research study of manufacturing strategy that gathered data from 600 companies in 20 countries and found strong contrasts between Japan and the West and are consistent with a difference in strategic time orientation between the two regions.

Journal ArticleDOI
TL;DR: It is shown that inventory buffer decisions are significantly impacted by the method used to release parts from the disassembly stage to the remanufacturing stage within the reManufacturing environment.

Journal ArticleDOI
TL;DR: In this paper, the authors employ the Kellogg/Chase measures as the basis for a conceptual model linking the CC dimensions of communication time and intimacy with service quality, and report results from an empirical study undertaken in a hotel environment which support the existence of desirable contact levels.

Journal ArticleDOI
Morgan Swink1
TL;DR: This tutorial clarifies the concepts and methods that are central to the concurrent engineering approach and examines the need to tailor the elements of concurrent engineering to match specific program priorities and product characteristics.

Journal ArticleDOI
TL;DR: In this paper, a conceptual model that examines the antecedents and consequences of manufacturing goal achievement and test its empirical validity was proposed and validated across North American, European and Pan Pacific regions using the GMRG database.

Journal ArticleDOI
TL;DR: It is shown that innovation implementation in high technology manufacturing can be conceptualized as a chaotic process, in a scientific sense, and insights are provided into the dynamics of balancing between exploitation and exploration through the application of a logistic difference equation.


Journal ArticleDOI
TL;DR: An approach that enables managers to systematically describe patterns of skill learning in large populations of front-line workers and fits individualized learning curves to the work performance histories of every member of a population is described.

Journal ArticleDOI
TL;DR: Experimental results are presented, indicating that this particular WLC concept can lead to lower manufacturing lead times when compared with an environment of no control, even when the same total workload is processed by the shop.