Showing papers in "Journal of Operations Management in 2011"

TL;DR: In this paper, the authors explored the nature of supply chain collaboration and explore its impact on firm performance based on a paradigm of collaborative advantage and found that collaborative advantage is an intermediate variable that enables supply chain partners to achieve synergies and create superior performance.

TL;DR: In many of the qualitative case studies reviewed, sufficient details in research design, data collection, and data analysis were missing and there was a lack of consistency in the way the case method has been applied.

TL;DR: In this paper, the authors extend prior supply chain research by building and empirically testing a theoretical model of the contingency effects of environmental uncertainty on the relationships between three dimensions of supply chain integration and four dimensions of operational performance.

TL;DR: In this article, the authors evaluate how social capital in its cognitive, relational, and structural forms contributes to or impedes value creation within collaborative buyer-supplier relationships (BSRs).

TL;DR: In this paper, the authors use theory-building through case studies to answer the question: how do organizations balance short-term profitability and long-term environmental sustainability when making supply chain decisions under conditions of uncertainty?

TL;DR: In this article, a model that specifies the relationship between internal integration, relationship commitment, and external integration, using data collected from manufacturing firms in China, is proposed and tested, and the results indicate that for Chinese controlled companies where there is a strong collectivism culture and more reliance on "Guanxi" (relationship), relationship commitment has a significant impact on external integration with suppliers and customers.

TL;DR: In this article, a theoretical framework relates key social network analysis metrics to supply network constructs and applies this framework to the three automotive supply networks reported in Choi and Hong (2002), each of the supply networks is analyzed in terms of both materials flow and contractual relationships.

TL;DR: In this article, the authors focus on how the field of operations management can provide fresh perspectives and insights in addressing the challenges of product safety and security in the global supply chain and examine the product safety issues and challenges that arise in five industries that are increasingly globalizing their supply chains.

TL;DR: In this paper, an integrative model examining the relationships among relational, structural and cognitive dimensions of social capital, and between these dimensions and the cost and innovation performance of the firm was proposed.

TL;DR: In this paper, a structural model incorporating agile manufacturing as the focal construct is theorized and tested using data collected from production and operations managers working for large U.S. manufacturers, the model is assessed following a structural equation modeling methodology.

TL;DR: This paper investigates the applicability of lean production to knowledge work by investigating the implementation of a lean production system at an Indian software services firm and finds that lean software projects perform better than non-lean software projects at the company for most performance outcomes.

TL;DR: In this article, a theory-based measure of inventory leanness, which takes into account industry-specific inventory management characteristics, is proposed, and the analysis of a large panel data set of U.S. manufacturing companies reveals that the significance and shape of the inventory-performance relationship varies substantially across industries.

TL;DR: In this article, the authors develop an integrative model that blends together elements of supply chain configuration, stakeholder management, and capability development, and reveal that the nature of stakeholder exposure determines how social/environmental technical and relational capabilities impact social and environmental outcomes.

TL;DR: In this article, a detailed case analysis of a supply chain planning process that seemingly weathers these cross-functional conflicts is presented, and the authors adopt a process perspective and find that integration was achieved despite formal functional incentives that did not support it.

TL;DR: In this paper, the authors explored the interplay of the supplier-supplier and network of analysis by focusing on the inherent tension between cooperation and competition, using a multiple case study design in the Japanese and German automobile industries.

TL;DR: In this article, the authors examine the effects of absorptive capacity and collaborative process competence on the outcomes of an episodic collaboration initiative and empirically validate the positive effect of these capabilities on the operational and relational success of a collaboration effort.

TL;DR: In this article, the authors developed a framework to examine the threat of potential disruptions on supply chain processes and focus on potential mitigation and supply chain design strategies that can be implemented to mitigate this risk.

TL;DR: A lean process improvement project to increase capacity to admit new patients into a healthcare service operation system showed a 27% increase in service capacity to intake new patients and a 12% reduction in the no-show rate as a result of the transformation of service processes achieved by the lean project.

TL;DR: In this article, the authors investigate the effect of five antecedents of corporate entrepreneurship on innovation performance, namely, management support, work discretion/autonomy, rewards/reinforcements, time availability, and organizational boundaries.

TL;DR: In this article, the authors explore the phenomenon of returns management across a multi-disciplinary, managerial spectrum, a qualitative research methodology relying on individual managers' perceptions was chosen to generate depth of understanding given the limited current understanding of the research topic under consideration.

TL;DR: In this paper, the specific roles of internal and external information-based linkages in achieving improved operational performance are explored, based on a single case study that comprises a supply chain containing twenty-four internal and fourteen external linkages, and they find that the individual internal linkages may be useful for extending externally derived visibility, and for addressing structural holes in the supply chain.

TL;DR: In this article, the authors identify and test key factors that can be associated with time to recall a product and their relationship with recall strategies, source of the defect and supply chain position of the recalling firm.

TL;DR: In this article, the authors investigate antecedents of safety performance in warehouses and study what factors influence the number of accidents that have occurred in the past three and a half years in 78 Dutch warehouses.

TL;DR: In this article, the role of integration in BPO and its effect on BPO firm performance is examined, drawing on information processing theory, and the antecedents are task complexity, task security, end customer orientation of the client and IT capability of the BPO.

TL;DR: In this article, the authors investigate the relationship of inventory, production, and marketing resource efficiency of firms with three metrics of financial performance (i.e., stock-Returns, Tobin's Q, and Returns-on-Assets).

TL;DR: In this article, a conceptual model for examining the effects of cooperation and conflicts on a manufacturer's knowledge acquisition process and for exploring the moderating effects of a distributor's entrepreneurial orientation on the relationships between co-opetition factors and the manufacturing knowledge acquisition is presented.

TL;DR: By invoking RDT, a new theoretical viewpoint to ISO 9000 has been developed that adds to other theoretical perspectives, and goes some way to explaining the growing popularity of this standard with organizations.

TL;DR: In this article, the authors investigated the customization of the online purchase process in electronic retailing and found that decision customization that provides choice assistance by way of personalized product recommendations is positively associated with customer satisfaction with the decision-making sub-process.

TL;DR: In this paper, the authors define product portfolio complexity as a design state manifested by the multiplicity, diversity, and interrelatedness of products within the portfolio, and present a model to provide insights into how each dimension impacts operational performance.

TL;DR: In this paper, the authors employ a sample of 30 pairs of regulated drug manufacturing plants in the U.S. mainland and Puerto Rico matched both by parent firm and by product standard industrial code (SIC).