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Showing papers in "Journal of Operations Management in 2014"


Journal ArticleDOI
TL;DR: In this paper, the authors describe three distinct methodological accounts of case study: theory generation, theory testing, and theory elaboration, and argue that each approach has its own idiosyncrasies, in particular when it comes to the interplay between theory and empirics.

945 citations


Journal ArticleDOI
TL;DR: In this article, the authors examined the structural characteristics of supply networks and investigated the relationship between a firm's supply network accessibility and interconnectedness and its innovation output, and also examined potential moderating effects of absorptive capacity and supply network partner innovativeness on innovation output.

307 citations


Journal ArticleDOI
TL;DR: In this paper, the extent of lean manufacturing implementation is associated with the use of lean management accounting practices, and further the lean MAP are related in a systematic way: simplified and strategically aligned MAP positively influences use of value stream costing, which in turn positively influences the using of visual performance measures.

298 citations


Journal ArticleDOI
TL;DR: In this paper, the authors synthesize diverse literature in other disciplines to provide an accessible tutorial as to the mathematical foundation of mediation effects and the various methods available to test for these effects, and also provide guidance to SCM scholars in the form of eight recommendations aimed at improving the theorizing of, the testing for, and the drawing of conclusions about mediation effects.

270 citations


Journal ArticleDOI
TL;DR: In this paper, the chain liability effect increases if an environmental degradation incident results from supplier behavior rather than force majeure, results from a company decision rather than the decision of an individual employee, and is more severe.

264 citations


Journal ArticleDOI
TL;DR: This study identifies integration sensing, seizing and transforming as sub-capabilities that together form a dynamic capability, referred to herein as supplier integrative capability (SIC), which enhances both process flexibility and cost efficiency and helps firms avoid the traditional trade-off of cost and flexibility.

238 citations


Journal ArticleDOI
TL;DR: In this paper, the authors elucidate the relationship between strategic flexibility and operational efficiency and derive important theoretical and managerial implications for both operations management and strategic management using top-level executive data in India and the United States of America.

225 citations


Journal ArticleDOI
TL;DR: In this paper, the authors proposed that relational ties between manufacturers and their suppliers have a nonlinear effect on specific knowledge acquisition and that this nonlinear relationship is conditional on contract specificity and competitive intensity.

210 citations


Journal ArticleDOI
TL;DR: This framework fills a gap in the project management literature and makes a significant practical contribution: it helps project managers diagnose a project to recognize and reduce the likelihood of unk unks and thus deal more effectively with the otherwise unrecognized risks and opportunities.

201 citations


Journal ArticleDOI
TL;DR: In this article, a theoretical model that links the level of a supplier's relationship-specific investments to its sharing of innovative ideas regarding products and processes with customers is proposed, and the model also considers the role of contract length, relationship age and buyer-supplier cooperation as possible safeguards.

198 citations


Journal ArticleDOI
TL;DR: It is discovered that Diagnostic Use appears to be the most constructive explanatory variable for capabilities and the effects of PM systems (measured via adaptation) fade unless high learning rates are applied, and offers detailed recommendations for future research which have theoretical as well as empirical implications.

Journal ArticleDOI
TL;DR: In this paper, the authors investigated how make-or-buy decisions (i.e., outsourcing, the use of foreign suppliers, the relocation of production to offshore markets, and decisions to consolidate supply bases) are related to product quality recalls.

Journal ArticleDOI
TL;DR: In this paper, the authors examined the impact of OHSAS 18001 on operational performance through three theoretical lenses: Institutional Theory, Normal Accident Theory, and High Reliability Theory and found that certification leads to significant increases in abnormal performance on safety, sales growth, labor productivity, and profitability.

Journal ArticleDOI
TL;DR: In this article, the authors propose a theory of co-opetition in supply networks and argue that as firms within a supply network interact over time to access, share, and transform resources, new ties between firms are formed and existing ties dissolve, giving rise to co-operative dynamics at the network level.

Journal ArticleDOI
TL;DR: In this paper, the authors examined the relationship between the efforts of a buying firm to understand supplier structural configuration and operational and financial performance and found that the understanding of the structural dimension does help to enhance operational performance, but it does not lead to better financial performance.

Journal ArticleDOI
TL;DR: This paper explored the role of a country's logistical capabilities in external supply chain integration and found that plants situated in countries with superior levels of logistical capabilities adopt significantly lower levels of external supply-chain integration.

Journal ArticleDOI
TL;DR: This study builds on Kim and Arnold's (1996) framework and proposes an integrated process model of operations strategy formation that encompasses both top-down planning and bottom-up learning and identifies a contingency factor that affects their balance.

Journal ArticleDOI
TL;DR: In this article, the authors use a large data set of customer purchases and returns to identify how process attributes in physical distribution service (PDS) influence product returns and find that the likelihood of orders being returned depends on the consistency between retailer promises of timeliness in the delivery of orders and the actual delivery performance of the orders.

Journal ArticleDOI
TL;DR: In this article, the authors investigated the impact of cultural differences in dyadic buyer-supplier negotiations and found that cultural differences within the negotiation dyad reduce joint profits when compared to dyads of participants with similar cultural backgrounds.

Journal ArticleDOI
TL;DR: It is empirically shown that more robust and insightful results can be achieved by adopting four commonly used mediation approaches, which in turn have the promise of leading to better theory building and testing in the field of operations management.

Journal ArticleDOI
TL;DR: It follows that interfaces can be distinguished at the component level (linkages between components’ contents) and at the service package level ( linkages between service providers involved) from a first typology on interfaces in modular services.

Journal ArticleDOI
TL;DR: In this paper, the authors examined the impact of damaged trust stemming from supplier-induced disruptions and found that different aspects of trust damage (ability, benevolence, and integrity) can be mitigated through the supplier's selective use of appropriate justice approaches (procedural, interactional, or distributive justice), which foster relationship continuity intentions.

Journal ArticleDOI
TL;DR: In this paper, the authors posit that process modularity, a systems-level capability, and manufacturing flexibility, an operations capability, enhance the benefits from product variety and mitigate the costs that arise from increasing product variety further.

Journal ArticleDOI
TL;DR: In this article, the authors examined how firms develop successful buy-sell relationships and found a recurring pattern of integration initiatives in the evolution towards a successful buysell relationship, starting with logistics responsiveness, followed by knowledge exchange initiatives and finally initiatives to increase the use of common resources.

Journal ArticleDOI
TL;DR: In this article, the authors propose a conceptual definition of sustaining a quality advantage which involves not only sustaining a high level of quality performance, but also maintaining a high consistency of quality performances.

Journal ArticleDOI
TL;DR: In this paper, the authors studied how experience, ownership and focus affect productive efficiency in U.S. hospitals and found that hospitals learn to improve productive efficiency and the relationship between productivity and cumulative experience is curvilinear.

Journal ArticleDOI
TL;DR: In this article, the authors explored the marginal value of time in three industrial supply chains facing relatively low demand volatility, extending the model to incorporate factors such as tender-loss risk, demand clustering in an order-up-to model, and use of a target fill rate that exceeded the newsvendor profit-maximizing order quantity.

Journal ArticleDOI
TL;DR: In this paper, the authors examined the effect of environmental dynamism on the relationship between inventory leanness and financial performance, and found that innovative intensity in an industry increases the effect on firm performance while competitive intensity has the opposite effect.

Journal ArticleDOI
TL;DR: In this article, the authors argue that firms have to balance dual goals of reducing variation and promoting variation in their product configuration activities by fostering two distinct firm-level capabilities: product configuration effectiveness (PCE) and product configuration intelligence (PCI).

Journal ArticleDOI
TL;DR: In this article, the authors examined how the knowledge characteristics of the firm, which embrace its knowledge absorptive capacity, knowledge impact, and knowledge diversity, moderate such an impact and found that on average an innovative technology product increases the firm's return on assets (ROA) relative to control firms.