Public Administration Research 

About: Public Administration Research is an academic journal published by Canadian Center of Science and Education. The journal publishes majorly in the area(s): Government & Public sector. It has an ISSN identifier of 1927-517X. It is also open access. Over the lifetime, 168 publications have been published receiving 691 citations.

The Influence of Service Quality on Satisfaction: A Gender Comparison

Abstract: The purpose of this paper was to examine (1) the role of gender in predicting service quality perceptions and (2) the relationship between quality perceptions and satisfaction The findings of this study were based on the empirical analysis of a sample of 234 respondents Fifty three percent of the respondents (n = 124) were males while forty seven percent of the respondents were females (n = 110) The result generally support the hypothesis that gender affects service quality perceptions and the relative importance attached to dimensions of service quality The study also revealed that that tangibles, reliability and responsiveness were critical service quality dimensions for determining satisfaction of both male and female customers

Federalism, Decentralization, and Health Care Policy Reform in India

Abstract: This article explores how the Indian federal structure impacts health care India has a history of central planningand concentration of power at the federal level This concentration of power has left state and local levels ofgovernment in a subordinate position Such a situation has distorted incentives, and a by-product of this has beena rather disorganized health care system Disorganization and fiscal limitations have become major obstacles tolarge-scale reform of India’s health care system However, reform is necessary As argued, a stronger, moredecentralized, and better regulated public health care system should improve human welfare in India, whilefostering the development of a stronger sense of national identity derived from shared, universal socialcitizenship

Institutional Factors Affecting the Academic Performance of Public Administration Students in a Nigerian University

Abstract: This study investigated the institutional factors which affect the performance of Public Administration students in a Nigerian University. Primary data were obtained through the administration of questionnaires on 131 final year students of Public Administration using the purposive sampling technique. The instrument yielded a positive reliability test of 0.76 using the cronbach alpha. Retrieved data were analysed using Pearson’s Correlation, factor analysis and simple percentages. Results showed that just 53% of the students performed above average with a CGPA of 3.0. However, the result of the Pearson correlation coefficient (r = - 0.052, 0.152 and - 0.071) generally revealed that the institutional variables considered (such as unfavourable learning conditions, interrupted water supply, poorly equipped library etc) did not have any significant impact on students’ performance (p > 0.05). The study therefore concluded that students’ academic performance could be influenced by some other factors which should be investigated in future research.

Procurement reforms in Africa: The strides, challenges, and improvement opportunities

Abstract: Procurement reforms are seen as essential for achieving a long term improvement in financial management within Africa. To gain insight into this situation an analysis of success stories and cases where challenges and difficulties have arisen were investigated. This material was content analysed using Mayring (2008) four-step process model. The findings demonstrate some initial improvement within African public sector financial management; however the complete and successful implementation of these reforms is fraught with problems. These issues that limit improved financial management through procurement reform included; inadequate education and training, legislative constraints, especially those associated with procurement technology, and a lack of political support for the reform process. In political terms the study identified that the current political position coupled with socio-cultural sensitivities of participating countries, has created a neglect of ethical and environmental considerations which in turn has slowed the pace and acceptance of reforms.

Evaluasi Kinerja Pelayanan Dinas Perhubungan Dalam Bidang Angkutan Umum Perkotaan (Studi Pada Dinas Perhubungan Kota Malang Provinsi Jawa Timur)

Abstract: Human activities are accompanied by the movement and displacement of the place, so as to make the shift takes place far enough a transport. Transport (urban public transport) largely determine the development of an area, can facilitate the movement of human induced, goods, services and information. This study aims to describe the services to be run by urban public transport for the better. Research methods used in this research is descriptive research with qualitative approach. The results showed that the performance of the Department of transportation services in the field of public transport can be said to have been carried out in accordance with the applicable rules. The problem that arises is the only elementary are still able to be overcome through a sustainable approach undertaken by the Department of transportation by taking action against the officers who are in the service of transportation of Malang and the minibus driver were in the city of Malang.