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Showing papers in "Technovation in 1998"


Journal ArticleDOI
TL;DR: In this article, the authors propose a methodology based on Kano's model of customer satisfaction to explore customers' stated needs and unstated desires and to resolve them into different categories which have different impacts on customer satisfaction.

994 citations


Journal ArticleDOI
TL;DR: The importance of small and medium-sized enterprises (SMEs) in economic growth has made them a central element in much recent policymaking as discussed by the authors, and there has been substantial expansion of this kind of effort.

705 citations



Journal ArticleDOI
TL;DR: In this article, a model is proposed to analyse how a leader firm of an industrial district can modify the knowledge nature and adopt different types of supply relationship to increase the effectiveness of knowledge transfer.

350 citations


Journal ArticleDOI
TL;DR: In this paper, the authors examined the high-tech spin-off process through which a new company is formed from a parent organization, and investigated spin-offs from three U.S. Federal R&D laboratories in New Mexico, and from Japanese government laboratories and universities.

296 citations


Journal ArticleDOI
TL;DR: In this paper, the authors aim to capture a panoramic view of innovation in organizations, which is viewed from perspectives representing different fields of knowledge, particularly those on creativity, the dynamics and the organization of innovation.

246 citations


Journal ArticleDOI
TL;DR: In this article, a study of the cognitive styles of users of debit and credit cards was conducted to identify three varieties of innovation resistance: rejection, postponement and opposition, and it was suggested that innovation resistance can no longer be regarded as a potentially negative aspect of target markets for new goods and services but rather a response based on rational choices.

227 citations


Journal ArticleDOI
TL;DR: In this paper, the authors address the importance of collaborative policy instruments in establishing different levels of trust, by looking at one such intermediary scheme, the Technology for Business Growth (TBG) programme which supports collaborative R&D projects between New Zealand industry and research institutions.

218 citations


Journal ArticleDOI
TL;DR: In this paper, the GAP model of service quality is applied to develop a conceptual frame for an integrative application of measures of capacity management in service organizations in equal consideration of the providers' and the consumers' requirements.

156 citations


Journal ArticleDOI
TL;DR: In this paper, a subjective sample of 44 informal investors in Sweden answered either a questionnaire relating to general decision-making criteria or one relating to leadership criteria, and the data were coded into a conjoint model in order to process the relative ranking between the decision making criteria.

137 citations


Journal ArticleDOI
TL;DR: In this paper, the authors report the development of an inventory of organizational innovativeness (IOI) that could be used to measure organizational effectiveness in innovation, based on a model of organizational innovation that is grounded on key concepts found in literature on innovation.

Journal ArticleDOI
TL;DR: A general framework of competence analysis is presented and applied to a case study from the healthcare industry, and a description of the organizational dimensions of integration is provided, which represents the basic foundation for the renewal of the organization's dynamic capabilities.

Journal ArticleDOI
TL;DR: The role of learning in effectively leveraging information technology in Web-enabled enterprises is examined, especially in the case of intelligent agents, intranets, and extranets that constitute organic components of intra- and inter-organizational knowledge management networks.

Journal ArticleDOI
TL;DR: The usefulness of the S curve as a strategic analysis tool is discussed as well as the problems that can arise when the model is put into practice.

Journal ArticleDOI
TL;DR: In this article, the architecture for a graduate degree program in entrepreneurship at Swinburne University of Technology in Melbourne, Australia was described and the implementation of the program design, the results from two surveys tracking the activities and performance of graduates, and some of the implications of this type of program offering.

Journal ArticleDOI
TL;DR: In this article, a psychometric appraisal of the scales for the measurement of innovativeness devised by Hurt, Joseph and Cook in 1977 is reported, which reveals acceptable levels of reliability and discriminant validity, shortened versions of the inventory proposed by Hurt and colleagues and by the present authors produced improved reliability coefficients.

Journal ArticleDOI
TL;DR: In this article, the authors studied the historical emergence of the network organizational form of partners in the pharmaceutical industry following the development of biotechnologies and identified the main reasons which have influenced the creation of a network of partners focusing on gene therapy, Rhone-Poulenc Rorer-Gencell.

Journal ArticleDOI
TL;DR: In this paper, the authors focus on problems or hot spots which firms experience in the development and production of CoPS and attempt to identify several common threads running through six in-depth case studies conducted in three industrial collaborators spanning three different industrial sectors.

Journal ArticleDOI
TL;DR: In this article, a survey of large American manufacturing firms was conducted to understand why their firms made such investments and the fit with their business strategy; which functional areas were involved in idea generation, the planning process, and proposal assessment; and what the anticipated risks, difficulties and benefits were from making such investments.

Journal ArticleDOI
TL;DR: In this article, the authors discuss the difficulties of gaining reliable information from respondents and identify potential sources for heterogeneous perceptions among different respondents in new product development (NPD) processes, and apply an existing benchmarking approach for NPD processes in a comprehensive case study in order to illustrate sources and effects of single informant biases.

Journal ArticleDOI
TL;DR: In this paper, the authors examined 27 component suppliers to identify ways in which knowledge of process, product and materials technologies may be successfully exchanged in a vertical collaborative relationship, and explored managerial attitudes within Small and Medium Enterprises (SMEs) toward a range of technology partnering arrangements with larger firms.

Journal ArticleDOI
TL;DR: In this paper, a conceptual model was developed which provides a formalised approach to technology acquisition, involving a staged process for identifying a technology; a methodology for acquiring the technology, and a decision-making process for sourcing the technology.

Journal ArticleDOI
TL;DR: In this article, an analysis of the problem in terms of the social relations between universities and SMEs, and an attempt to build and establish the feasibility of a technology bank world wide web (WWW) site for use by SMEs is presented.

Journal ArticleDOI
TL;DR: In this article, the authors present some of the experiences of implementing new productivity improvement strategies in a small company, which is a French company located in the United Kingdom, producing wiper systems for the automotive industry in the UK.

Journal ArticleDOI
TL;DR: Four ways in which managers might better integrate technology issues into M&A decision making are identified, which may help to avoid costly errors and reduce the failure rate of M&As.

Journal ArticleDOI
TL;DR: The role of the technical in the analysis and practice of innovation and technology development is discussed in this paper, where a taxonomic taxonomy of technologies is proposed to advance the systematic understanding of the role of technical in innovation.

Journal ArticleDOI
TL;DR: In this article, an empirical study indicates that MAS are not very successful in the Finnish service organizations investigated to achieve the goal of decision making, planning and management control, and to improve the information system within the organizations.

Journal ArticleDOI
TL;DR: In this article, the authors examined some of the factors influencing the production, preservation and utilisation of cowpea within Nigeria and discussed the use of cow pea in the production of bean flour and as a canned product in tomato sauce.

Journal ArticleDOI
TL;DR: In this article, the authors investigated approaches to requirements capture from telecommunications, automotive and IT industries and found that the automotive company used market research agencies as an ongoing input into the NPD process, while the computing company was attempting to introduce a cross-disciplinary approach to both idea capture and requirements capture.

Journal ArticleDOI
TL;DR: In this paper, the authors examined the technological capability of Kenya's informal sector, its present state and the factors behind it and concluded that while innovative capability exists, its extent is low and requires investment in terms of know-how and development of appropriate tools and machinery.