Journal•ISSN: 0308-5961
Telecommunications Policy
Elsevier BV
About: Telecommunications Policy is an academic journal published by Elsevier BV. The journal publishes majorly in the area(s): Competition (economics) & The Internet. It has an ISSN identifier of 0308-5961. Over the lifetime, 2757 publications have been published receiving 68093 citations.
Papers published on a yearly basis
Papers
More filters
TL;DR: In this paper, the adjustment effect of the switching barrier on customer satisfaction and customer loyalty is analyzed. But the authors focus on customer loyalty in the context of the IMT-2000 service and the scheduled introduction of mobile number portability.
971 citations
TL;DR: In this article, a two-staged model was proposed to test hypotheses suggesting that customer retention, loyalty, and satisfaction should be treated as differential constructs which are causally interlinked.
729 citations
TL;DR: There are several digital divides, each predicted by somewhat different variables; and while Internet and mobile phone usage levels in 2000 were about the same, their users overlap but do not constitute completely equivalent populations.
613 citations
TL;DR: In this article, a macroeconomic production function with a micro-model for broadband investment is used to estimate the impact of broadband infrastructure and growth, and the results indicate a significant causal positive link especially when a critical mass of infrastructure is present.
568 citations
496 citations