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Showing papers in "Tourism Management in 2000"


Journal ArticleDOI
TL;DR: In this article, the authors synthesize several models for strategic marketing and management of destinations and provide an overview of several techniques widely used and illustrates examples from around the world. But they do not consider the sustainability of local resources.

2,779 citations


Journal ArticleDOI
TL;DR: In this paper, the authors analyzed and explained the limitations of participatory tourism development in the context of developing countries and concluded that hard political choices and logical decisions based on cumbersome social, economic and environmental trade-offs are sine qua non alongside deliberate help, collaboration and co-operation of major international donor agencies, NGOs, international tour operators and multinational companies.

1,072 citations


Journal ArticleDOI
TL;DR: This paper identified two sub-components of a destination product, and examined their significance as perceived by tourists, using secondary data relating to visits to a premier Canadian destination, with respect to its visitors' perceptions of quality, value and intent to return.

935 citations


Journal ArticleDOI
TL;DR: In this paper, the authors examined business and leisure travellers' perceived importance and performance of six hotel selection factors in the Hong Kong hotel industry and found that room and front desk and security were the determining factors for hotel choice.

608 citations


Journal ArticleDOI
TL;DR: In this paper, the authors proposed a management element as a tool to link the competitiveness and environmental management, and evaluated the usefulness of these elements for environmental destination management and competitiveness in the tourism industry.

608 citations


Journal ArticleDOI
TL;DR: In this article, the authors examined goals pertaining to start-up, operations, the family, and ultimate disposition of the enterprise by family and owner-operated businesses in the rural tourism and hospitality sectors.

567 citations


Journal ArticleDOI
TL;DR: In this paper, a transport cost model that identifies the significance of transport as a factor in destination development as well as in the selection of destinations by intending tourists is presented. And the model is tested by analyzing the role of transport in the development of Cairns as a destination by examining the effect of distance, transport access costs and competing destinations.

504 citations


Journal ArticleDOI
TL;DR: In this article, the authors compared the prices of tourist goods and services in a range of competing destinations through the development of indices of international price competitiveness, and distinguished two major categories of prices are distinguished.

461 citations


Journal ArticleDOI
TL;DR: This article developed a multi-dimensional and multi-item attitude scale for measuring undergraduate tourism students' attitudes towards working in the tourism industry, and investigated the general attitudes of undergraduate tourists using the new measure.

399 citations


Journal ArticleDOI
Alexis Saveriades1
TL;DR: In this paper, the authors propose the concept of carrying capacity and its importance as a management tool in tourism planning and development, and assess the carrying capacity of a region in terms of sociological capacity thresholds.

391 citations



Journal ArticleDOI
TL;DR: In this article, the authors present the results of eight best practice case studies of different destinations in four European countries, which were part of a study, assigned by the European Commission (DG XXIII), to determine whether selected European destinations apply integrated quality management as a means to raise their competitiveness.

Journal ArticleDOI
TL;DR: In this paper, the authors extended the applicability of neural networks in tourism demand forecasting by incorporating the back-propagation learning process into a non-linearly separable tourism demand data.

Journal ArticleDOI
TL;DR: In view of the extravagant spending behavior and unique spending patterns of Taiwanese tourists, this article applied and assessed the potential usefulness of an expenditure-based segmentation technique in marketing Guam to Taiwanese tourists.

Journal ArticleDOI
TL;DR: The results of a study conducted among 388 working tourists in Israel demonstrated that the higher the intensity of the social relationship between hosts and working tourists, the more favorable were the tourists' feelings towards their hosts, and the more positive was the change in attitudes towards hosts and the destination as discussed by the authors.

Journal ArticleDOI
TL;DR: Foxwoods is one of the most competitive tourist destinations in the world and can teach a few lessons about managing competitiveness as discussed by the authors, which is the reason for its existence and its success, not some circumstantial fluke.

Journal ArticleDOI
TL;DR: A gap analysis between expectations and satisfaction levels was used to identify strengths and weaknesses of India's tourism-related image dimensions so that necessary efforts can be made to ensure that tourists' expectations are met as mentioned in this paper.

Journal ArticleDOI
TL;DR: In this article, a new scale, HISTOQUAL, is proposed to evaluate service quality provided in historic houses, based on the SERVQUAL scale, which can be adapted to suit better new services' contexts.

Journal ArticleDOI
TL;DR: In this article, the authors developed a study to determine the influences over whale-watchers' enjoyment, more specifically, to assess the importance of the geographical proximity of whales, and found that whale-watching is not simply about getting close to whales, many other variables are important.

Journal ArticleDOI
TL;DR: In this paper, the authors conducted exploratory research to identify the critical service features of the group package tour (GPT) in order to enhance the foundations of group travel theory.

Journal ArticleDOI
TL;DR: This article found that tourists experience considerably higher rates of victimisation as tourists than they are likely to experience while at home and that neither crime nor incivilities are seen as a major issue.

Journal ArticleDOI
TL;DR: In this paper, the authors investigated German, French, and British travelers' information search behavior in the US and identified four distinct market segments based on the information search behaviour emerged from the analysis.

Journal ArticleDOI
TL;DR: In this paper, the authors evaluated the regional competitiveness of Virginia as a tourism destination by creating a 'perceptual mapa' which reveals the similarities and differences in how 10 states were rated on the 48 destination attributes included in the survey.

Journal ArticleDOI
TL;DR: In this article, the authors investigated the concept of service quality and service orientation in rural tourism establishments (B&B's) in Israel using Gronroos's model of perceived service quality.

Journal ArticleDOI
Choong-Ki Lee1
TL;DR: This paper made a comparison of event motivation between Caucasian and Asian visitors in the Asian setting of the Kyongju World Cultural Expo, where approximately seven thousand artists and performers from 48 countries participated.

Journal ArticleDOI
TL;DR: In this article, the authors examine stakeholders' arguments in the context of contemporary concerns about sustainability and reveal some surprising collaboration as well as conflict in Malta's golf development proposals, and suggest stakeholder mapping of power-interest matrices as a way forward by which tourism scholars and managers may interpret the complex relationships involved.

Journal ArticleDOI
David Weaver1
TL;DR: In this article, a broad context model of tourism destination development is proposed, which consists of four inclusive tourism development states (i.e., circumstantial alternative tourism, deliberate alternative tourism or DAT, unsustainable mass tourism or UMT), and eight possible scenarios of transition from one state to another.

Journal ArticleDOI
TL;DR: In this paper, the authors identify critical success factors for tourism partnerships between the public and the private sectors at tourism destinations and assess the performance of such arrangements, using a case study approach, with a tourism partnership in York constituting its subject.

Journal ArticleDOI
TL;DR: In this article, the linkages between local resident perceptions of the impacts of a mega attraction, the Foxwoods casino and attitudes toward this casino; toward the tribe (the developers); and toward the casino as an economic development tool; as well as linkages with specific types of resident behaviours were explored.

Journal ArticleDOI
TL;DR: In this paper, the authors propose a new model, the resort development spectrum, which is based on the operation of the market specifically focusing on the operations of the supply side of a resort.