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Showing papers in "Tourism Management in 2001"


Journal ArticleDOI
TL;DR: In this article, the authors examined the relationship between tourism image and tourist experience quality, satisfaction, intention to return and willingness to recommend the destination, and found that tourism image is a direct antecedent of perceived quality, and satisfaction is a key factor in destination marketing.

1,732 citations


Journal ArticleDOI
TL;DR: In this article, a generic model for analysing and developing tourism disaster management strategies is presented, along with a set of prerequisites and principles of effective tourism disasters management planning, as well as a review of the existing literature in the field.

949 citations


Journal ArticleDOI
Haemoon Oh1
TL;DR: In this article, the authors revisited several conceptual and methodological issues inherent, but often overlooked, in using the importance-performance analysis framework in hotel and tourism research. And they provided suggestions for future tourism and hospitality research applying importanceperformance analysis, which has gained popularity among hospitality and tourism researchers for its simplicity and ease of application.

668 citations


Journal ArticleDOI
TL;DR: In this article, the authors examined structured and unstructured images of selected Mediterranean destinations (Turkey, Egypt, Greece and Italy) as perceived by US-based travel intermediaries.

644 citations


Journal ArticleDOI
TL;DR: In this paper, the authors present the results of a two-round Delphi survey conducted into expert opinion on the development of indicators to measure the movement of the tourism product at a company/resort level towards a position of greater or lesser sustainability.

562 citations


Journal ArticleDOI
TL;DR: In this paper, a conceptual framework is presented which begins to classify the major components of wildlife tourism/recreation and indicates the roles of and the relationship between these components, and it is suggested the values of conservation, animal welfare, visitor satisfaction, and profitability are often in conflict in wildlife tourism and trade-offs are necessary.

490 citations


Journal ArticleDOI
TL;DR: In this article, the authors developed a familiarity index based on the amount of information used and previous destination experience to measure the level of familiarity with the destination, the higher the familiarity, the more positive the image of the destination.

464 citations


Journal ArticleDOI
TL;DR: In this paper, the structural effects of four tourism-impact factors on total impact and on local residents' support for tourism development were examined, and five research hypotheses were proposed to achieve the above goal.

460 citations


Journal ArticleDOI
TL;DR: In this article, the authors present an analysis of the challenges to sustainable tourism development in developing countries with special references to Turkey as a part of the developing world and conclude that any operation of principles of sustainability tourism development necessitates hard political and economic choices, and decisions based upon complex socioeconomic and environmental trade-offs.

434 citations


Journal ArticleDOI
TL;DR: In this paper, a study examines the nature of tour guiding in Hong Kong, assessing the existing level of professional service standards, and identifying issues and challenges facing the profession in the 21st century.

403 citations


Journal ArticleDOI
TL;DR: In this article, two new models related to the strategic analysis of winter sports destinations are developed, namely, the value fan and the conceptual organisational model, for analysis at strategic level of such destinations.

Journal ArticleDOI
TL;DR: In this article, the authors present the findings of a self-administered survey carried out among 1872 British and German tourists visiting Mallorca and Turkey in the summer of 1998.

Journal ArticleDOI
TL;DR: This paper traced five important dynamisms in the phenomenology and constructive power of tourism and travel and highlighted the place and value of ''messy texts', ''engaged interestedness', ''locality/local knowledges'' and ''confirmability'' of qualitative inquiry.

Journal ArticleDOI
TL;DR: The authors argued that the influence of repressive and liberating historical, political and cultural discourses can be discerned in the tourism representations used in contemporary branding strategies and these explain why Wales is differentially branded in its overseas and UK markets.


Journal ArticleDOI
TL;DR: In this paper, the authors refine a previously developed model for tourism disaster management plans (companion paper) by examining the case of the 1998 Australia Day flood at Katherine and provide valuable insights into the details of such a plan and the more enduring tourism impacts of disasters.

Journal ArticleDOI
David J. Telfer1
TL;DR: In this paper, the authors investigate the strategic alliances forming along the Niagara wine route and discuss the implications for tourism management in maintaining successful strategic alliances, and the implications of tourism management for maintaining successful alliances.

Journal ArticleDOI
TL;DR: In this paper, the authors examined the relationship between demographic characteristics of hotel employees and job satisfaction, and also examined the importance of job variables, finding that there are significant differences between demographic variables of employees and the six Job Descriptive Index (JDI) categories.

Journal ArticleDOI
TL;DR: In this paper, the authors investigated the cross-cultural differences of the perceptions of travel agents concerning the impact of political instability on tourism and found significant differences on the way that travel agents perceive the impact on the tourism industry.

Journal ArticleDOI
TL;DR: In this article, the development and status of Waikiki, in the state of Hawaii, USA as a destination is discussed and recommendations for revitalization efforts are given based on a survey of residents' attitudes towards the redevelopment of their community.

Journal ArticleDOI
TL;DR: A variety of time-series forecasting methods are compared to predict tourism demand for a certain region, and is meant as a guideline for tourism forecasters at the commencement of any study who do not have access to large databases in order to create structural models.

Journal ArticleDOI
TL;DR: In this paper, resources for development of a nature-based tourism industry were identified and assessed in the Central Coast Region of Western Australia using both qualitative and quantitative techniques to establish levels of attraction, accessibility, presence of infrastructure and the level of environmental degradation.

Journal ArticleDOI
TL;DR: In this paper, a survey was conducted with 406 Japanese leisure travellers to Hong Kong and five vacation factors were derived: ''benefits sought', ''attractions and climate', ''cosmopolitan city', ''exploration' and ''dream fulfillment''.

Journal ArticleDOI
TL;DR: The authors reviewed the theoretical antecedents of satisfaction derived from research into consumer behavior and then checked the theory against the reality of a business situation from the tourist industry, a long-haul inclusive tour to South East Asia from Britain.

Journal ArticleDOI
TL;DR: In this article, the authors assessed gender and group composition differences in perception of danger, addressing the relatively neglected issues of men's perception and the relationship between the genders and found that gender may not be the only influence on perception and behaviour, and that men and women should not be regarded as-homogenous cohorts.

Journal ArticleDOI
TL;DR: In this paper, the authors report on an interpretative study of visitor experiences of landscape in Kaikoura, New Zealand and focus on how these experiences vary among different groups.

Journal ArticleDOI
Joseph S. Chen1
TL;DR: Choi et al. as mentioned in this paper delineated destination-country images perceived by Korean travelers to Asia/Pacific, North America, and Europe, respectively, and employed a correspondence analysis on 17 image attributes to help practitioners launch effective strategies to entice future tourist demand.

Journal ArticleDOI
TL;DR: In this article, the authors examined the way in which repeat visiting to an attraction may affect the visit flow to that attraction over time and the importance of repeat visiting in tourism and its significance in terms of both international tourism flows and of demand for individual tourist attractions.

Journal ArticleDOI
TL;DR: In this article, the economic potential for exploiting wildlife resources for non-consumptive wildlife-oriented recreation (NCWOR) tourism and this type of tourism if well managed, can result in the long-term conservation of wildlife resources.

Journal ArticleDOI
TL;DR: In this article, a large database of visitors to an island destination in the Baltic Sea was used to identify the destination's most valuable visitor segments as well as their relative ability to satisfy each of them.