Showing papers in "Tourism Management in 2004"

TL;DR: In this article, the authors tried to build a conceptual model, in which both dimension of the tourist experience are integrated as a structured and interrelated whole, and the position and role of each experiential component such as eating, sleeping, transportation and so on in tourism can be more clearly understood in terms of this model.

TL;DR: In this paper, the influence of tourists' internal characteristics or personal factors on the different components of perceived image have been analyzed by means of empirical research applied to a representative sample of tourists visiting the island of Lanzarote (Canary Islands, Spain).

TL;DR: In this paper, the authors outline and discuss a strategic and holistic approach to crisis management for the tourism industry, and explore the definitions and nature of crises and disasters, and propose a strategic approach to their management from proactive pre-crisis planning through strategic implementation and finally evaluation and feedback.

TL;DR: In this paper, the competitiveness of both the destination's attractions and its tourism industry were used to construct an instrument that was used to survey tourism practitioners in Hong Kong and respondents were asked to rate the factors for both importance and relative competitiveness, in a method consistent with importance performance analysis.

TL;DR: In this paper, the authors argue that the clustering of activities and attractions, and the development of rural tourism routes, stimulates co-operation and partnerships between local areas, and that meaningful community participation, together with public sector support, presents opportunities for small-scale indigenous tourism projects in less developed areas.

TL;DR: In this article, the authors attempted to segment festival market using a cluster analysis based on delineated motivation factors, and explored any potential importance of motivation clusters and visitor types as factors of influencing their overall satisfaction based on main and interaction effects.

TL;DR: In this paper, the authors present arguments in support of CGE modelling as the preferred technique in analysing the economic impacts of tourism, and discusses its potential to drive future research in this area that is more relevant to real world tourism destinations.

TL;DR: In this paper, an integrated model of an online travel community using structural equation modeling is presented, which indicates that participation in the travel community is driven mainly by social and hedonic benefits, while level of active contribution can be explained by three instrumental, efficacy, and expectancy related incentives.

TL;DR: In this article, the authors developed an instrument to measure the festival and special event organizers' perceptions of the impacts of festivals and special events on local communities based on the literature and the suggestions of experts in the area.

TL;DR: In this article, the authors used the importance-performance analysis (IPA) model to assess the performance of Hong Kong's tour guides as perceived by mainland Chinese outbound visitors, and identified 20 pertinent tour guide service quality attributes.

TL;DR: In this article, the authors explored the relationship between human resource management practices, service behavior and service quality in tourist hotels and found that HRM practices had partially a direct effect on customer perceptions of service quality and an indirect effect through employees' service behavior.

TL;DR: In a survey of 556 members of American soccer clubs prior to the FIFA World Cup, this article found that the level of fan motives, travel motivations, and the potential attendee's background had a significant impact on the likelihood of attending the event.

TL;DR: In this paper, the authors investigate whether demographic and behavioral characteristics differ significantly among groups of online virtual community members; identify factors that affect the community members' loyalty; and determine if the loyalty to an online virtual communities would lead members to purchase products.

TL;DR: In this article, a survey regarding tourist decision-making, conducted in the Province of New Brunswick in the Canadian Maritime Provinces, was conducted and based on the results of the survey, a model was built that incorporated the most important travel decisions in the sequence most travelers follow.

TL;DR: In this article, the authors show how some weaknesses of SWOT analysis can be avoided and how it can be elaborated upon in order to provide more comprehensive decision support for rural tourism.

TL;DR: In this paper, the authors investigated changes in the long-run demand for tourism to Greece by Germany and Great Britain by using a number of leading macroeconomic variables, including income in origin countries, tourism prices in Greece, and transportation cost and exchanges rates between the three countries.

TL;DR: In this article, the authors identify the underlying dimensions influencing visitor experiences through natural landscapes and apply two commonly used multivariate techniques, multidimensional scaling and principal components analysis, to create constructs that model the nature and magnitude of the visitor experience in natural settings.

TL;DR: In this article, the authors examined the relationship between small and medium-sized tourism accommodation enterprises and European tour operators and proposed actions and policies that could be incorporated in SMTEs' strategies in order to strengthen their negotiating position with large tour operating consortiums and ameliorate their evident over-reliance on tourism intermediaries.

TL;DR: In this paper, the authors identify differences in motivations to travel to Korea, preferred tourist resources (activities), length of planning before travelling, information sources used, and length of stay based on five national tourist groups (American, Australian, Japanese, Chinese (Mainland), Chinese (Hong Kong SAR).

TL;DR: Using the 1997 In-Flight Survey data, this article profiled Japanese pleasure travelers by income level and investigated the determinants of travel expenditure in the US, finding that several socio-demographic and trip-related variables including age, occupation, travel companion, number of nights spent in the United States, and repeat visit significantly contribute to explaining expenditure variations.

TL;DR: In this article, the authors examined how family role relationships, inclusive of parents and children, vary over decision-making stages for the group package tour (GPT), and found that wives played a dominant role in the information search stage.

TL;DR: In this paper, the authors examine the extent to which the hotels implement knowledge management practices, the manner in which they are implemented and the impediments they face, and the data clearly shows that such practices, such as programs and cultures that support knowledge acquiring, sharing and storing, can benefit such hotels.

TL;DR: In this article, two models based on artificial intelligent (AI) were used to predict tourism demand in a capacity constrained service industry, namely grey theory and fuzzy time series, which do not need large sample and long past time series.

TL;DR: In this paper, travelers at the Brussels airport were questioned by means of a standardized questionnaire and the results revealed two traditional shopping motivations, experiential and functional, and two motivations relating to the airport infrastructure and atmosphere.

TL;DR: In this article, the authors examined domestic and international visitors' perceptions of service provided in shops and attempted to understand whether domestic visitors differed in their service evaluation and shopping item preferences, based on the Kusadasi Chamber of Commerce database.

TL;DR: In this article, the authors developed a motivational and behavioral profile of a distinct segment of tourists who visited coastal wetlands located in Taiwan and found that tourists' motivations for visiting coastal wetlands vary and include motives not traditionally identified in studies conducted with tourists in the Western Hemisphere.

TL;DR: In this article, the authors examined the meaning and impacts of extreme seasonality of tourist demand on family businesses in the tourism and hospitality industry, and how owners strategically adapt to cope with or counter seasonality.

TL;DR: In this paper, the applicability of tourism management techniques grounded in spatial ecology is explored in Doubtful Sound (New Zealand) where the recent proliferation of tour operators has brought pressures to bear upon a population of bottlenose dolphins resident in the sound.

TL;DR: The authors argue that the needs of the disabled are far more complex than is currently being debated and argue for research on the disabled tourist to be part of wider studies of disability that encompass the social model of disability.