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Showing papers in "Tourism Management in 2018"


Journal ArticleDOI
TL;DR: This paper might be the first attempt to present a comprehensive literature review on different types of big data in tourism research, and facilitates a thorough understanding of this sunrise research and offers valuable insights into its future prospects.

585 citations


Journal ArticleDOI
TL;DR: In this article, the effectiveness of VR experience in inducing more favorable attitude toward tourism destinations and shaping visitation intention was investigated. But the authors focused on the positive consequences of the sense of presence in VR experiences.

510 citations


Journal ArticleDOI
TL;DR: In this article, the authors conceptualise food tourism research from a cultural anthropology perspective, given that much of the literature on food tourism defines cuisine as place and is used in many forms and interactions with tourists.

318 citations


Journal ArticleDOI
TL;DR: In this paper, the authors proposed a conceptual model integrating the literature and findings of a qualitative study and subsequently tested the model via a national survey, finding that, for motivations, price value, enjoyment, and home benefits significantly explain overall attitude toward Airbnb.

312 citations


Journal ArticleDOI
TL;DR: In this article, the authors analyzed the impact of good vs. bad ratings during the first stage of the decision-making process when booking a hotel and found that when the rating is good, the trust in the rating depends on the number of reviews.

228 citations


Journal ArticleDOI
TL;DR: In this article, the authors reviewed the state of eTourism research in terms of its significance to academic literature linking Information and Communication Technologies (ICTs) and tourism and highlighted the changes that this sector has experienced since then.

209 citations


Journal ArticleDOI
TL;DR: In this article, the authors examined the impact of information type (dynamic verbal vs. dynamic visual cues) and augmenting immersive scenes (high vs. low virtual presence) on visitors' evaluation of the AR-facilitated museum experience and their subsequent purchase intentions.

206 citations


Journal ArticleDOI
TL;DR: The findings demonstrate that tourist involvement has a positive impact on cognitive image and affective image, forming the DI as an antecedent of the intention to visit, and shows that image formation and intention toVisit the destination vary depending on the platform used by travelers to access the information.

204 citations


Journal ArticleDOI
TL;DR: This study proposes the SERVQUAL model to assess the perceived quality of service for the baggage handling system and finds that ‘reliability’ is perceived as the most important dimension followed by ‘responsiveness’.

186 citations


Journal ArticleDOI
TL;DR: In this paper, a multi-mediation model is proposed to address mobile social tourism (MST) shopping, which refers to the use of MST platforms in shopping for tourism products and services, among Malaysian domestic tourists who have visited George Town, which is a UNESCO World Cultural Heritage Site located in Penang.

183 citations


Journal ArticleDOI
TL;DR: In this article, the authors proposed conceptual models for investigating customers' satisfaction, their intention to recommend, and their continued intention to purchase and consume halal products and services using data collected on the perceptions of patrons at international halal restaurants in Malaysia.

Journal ArticleDOI
TL;DR: In this paper, the authors investigate how service providers can enhance memorable and authentic tourist experiences in on-site conditions, in the context of sightseeing tours, based on scale development, the experience-involvement construct is introduced to measure onsite tourist experience.

Journal ArticleDOI
TL;DR: The main conclusion is that it is not sufficient to use one data source to analyse the presence of tourists in cities; several must be used in a complementary manner.

Journal ArticleDOI
TL;DR: In this article, a multi-dimensional and hierarchical approach is used to examine the relationships between higher-order experiential quality, experiencial value (emotional value and functional value), trust, corporate reputation and behavioral intentions perceived by cruise tourists.

Journal ArticleDOI
TL;DR: In this paper, a multi-stage study was conducted on how Airbnb hosts articulate themselves online and how consumers respond to different host self-presentation patterns using text mining techniques on a large dataset consisting descriptions of Airbnb hosts.

Journal ArticleDOI
TL;DR: The results indicate the proposed PCA-ADE-BPNN always outperforms other models in terms of forecasting accuracies, and is a potential candidate for the effective forecasting of tourist volume.

Journal ArticleDOI
TL;DR: In this article, a co-word analysis was applied to themes found in published research listed in the Web of Science (WoS) and Scopus database services to analyze the evolution of medical tourism (MT) research from a longitudinal perspective.

Journal ArticleDOI
TL;DR: In this paper, the collective influences of cultural, hotel, and reviewer characteristics on online ratings in the hotel sector were investigated, and they empirically found a negative relationship between the reviewers' power distance and their online hotel ratings, thereby indicating that cultural factor plays a significant role in the customers' online rating behavior.

Journal ArticleDOI
TL;DR: In this article, a coherent conceptual framework was developed to analyse the innovation process in tourism and the relationship between innovation inputs or determinants and two of the widely adopted innovation outputs in tourism, service and marketing innovation.

Journal ArticleDOI
TL;DR: The authors explored specific customer-to-customer (C2C) co-creation practices and related value outcomes in tourism and highlighted the importance of value formed when tourists cocreate with each other in tourism settings.

Journal ArticleDOI
TL;DR: This study synthesizes existing empirical results about the relationship between electronic word of mouth (eWOM) and hotel performance via meta-analysis and reveals five aspects that explain variations in eWOM elasticities: research setting, data structure, variable measurement, model specification, and research outlet.

Journal ArticleDOI
TL;DR: In this article, the authors analyze consumer's loyalty divided among several destinations and explain the background factors that affect this behavior (cognitive, affective and overall destination image; information sources; motivations; socio-demographic characteristics; previous behaviour; conative loyalty).

Journal ArticleDOI
TL;DR: In this article, Zhao et al. investigated the relationship between moral norm, social norms, anticipated feelings, and towel reuse behavior in everyday life to determine water conservation and reuse intention of hotel guests.

Journal ArticleDOI
TL;DR: In this paper, the authors presented a novel, complete and consistent dataset describing tourist density at high spatial resolution with monthly breakdown for the whole of the European Union, which is achieved thanks to the integration of data from conventional statistical sources with big data from emerging sources, namely two major online booking services containing the precise location and capacity of tourism accommodation establishments.

Journal ArticleDOI
TL;DR: In this article, the authors used a unique multi-method natural experiment to measure economic, social, and environmental impacts of cruise tourism on a local community, and found that the ability of the local population to provide for necessities and obtain sufficient food worsened.

Journal ArticleDOI
TL;DR: In this article, the authors used a multiple mediation examination process to investigate the relationships between social capital, organizational learning, and knowledge transfer in Taiwanese cultural and creative industries and found that organizational learning (e.g., exploitative learning and explorative learning) is the critical mechanism linking the relationship between the social capital and knowledge-transfer.

Journal ArticleDOI
TL;DR: In this article, the use of the internet to promote Halal cuisines and culinary tourism is compared and contrasted through content analysis method of investigation of the national tourism bureaus of China, South Korea, Japan and Thailand on their official websites.

Journal ArticleDOI
TL;DR: In this article, the authors proposed a methodology to analyze and measure the (in)congruity or gap between the two sides of the tourist destination image (supply-side projected vs. demand-side perceived) based on the difference between proportions of appearance.

Journal ArticleDOI
TL;DR: A machine learning-based model to assist DMOs with photo content selection and indicates that the proposed method can facilitate the selection of destination photos and address the pronounced gap between projected and received images.

Journal ArticleDOI
TL;DR: Wang et al. as discussed by the authors constructed a relationship model of perceived authenticity, existential authenticity, and loyalty by examining the effects of tourists' perceptions of the authenticity of tangible and intangible heritage on tourists' existential authenticity and destination loyalty, and further examined the moderating role of postmodern authenticity on the relationship between perceived authenticity and existential authenticity.